Shop Etsy

The New Listing Page: Better Shopping, More Personality

Jul 24, 2013

by HeidiUK

Etsy.com handmade and vintage goods

The listing page, which is an item’s product information page, is often a visitor’s first impression of Etsy. These first impressions matter. Across the site, listing pages garner nearly 15 million total views a day and are the most popular pages on Etsy! Our goal is for every visitor, especially new Etsy visitors, to have a great shopping experience and to understand what makes Etsy so special right off the bat. Introducing the all-new listing page: easier to navigate with more personality.

The changes we made to the listing page reflect what we think is most important about the Etsy experience. The designers, makers and curators behind each item are what make our marketplace so unique. We’re making it clearer that shoppers are buying directly from creative, independent businesses by surfacing shop profiles or “About Pages”, integrating more shop identity and items, and adding a more transparent way to get in touch with the seller for additional questions or custom requests.

To make it easier to get all the details you’ll need to check out quickly, we’ve also moved key information, like where an item is coming from and what materials were used to make it, near the Add to Cart button. Postage rates, shop policies, and feedback are now also more organised and visible with neat tabs in the description section.

Look for this new shopping experience on August 6, 2013.

For sellers: how does it affect me?

The new listing page uses all of your existing listing page content, so there’s nothing you’ll need to update. For those who want to take full advantage of the features, check out these tips on how to get the most out of the new design.

We’ve spent months testing many iterations of the design and the results confirmed that this new version performs better than the current one. Visitors are more likely to make a purchase, add shops to their Favourites, and browse more listings! Shoppers who start on this new listing page are also less likely to leave immediately and more likely to spend extra time in your shop and discover an item they love.

Sellers can get early access to preview what your listings will look like with the new design. Have questions? Learn more about the changes and join the discussion in this forums thread.

35 comments

  • CreateTheCut

    Create The Cut from CreateTheCut said 6 years ago

    Sooo excited to get this!

  • kristydodder

    Kristy from NanaBettysHouse said 6 years ago

    I love this looks much more clean professional organised great etsy!

  • creativeclassics

    creativeclassics from creativeclassics said 6 years ago

    I don't agree with the shipping rates being under an extra tab, I think it's going to cause more problems than it's worth when people think that they get free shipping as "it doesn't mention it on the front", but apart from that it looks very interesting.

  • thesmallcaps

    Sara Blue from SaraBlueCreative said 6 years ago

    good luck with the change, I hope it does work well! 1 comment though - The pictures in the listing DO need to be adjusted now. As all photos are inserted into a grey frame - if they are not in the correct dimensions one can see that grey frame and it doesn't look so great..

  • ArtInna

    Inna from InnaZamulevich said 6 years ago

    I tried and I loved it! I'm going to use a new design for my shop. It even gave me the inspiration to draw new banner) Thank you!

  • missbelluk

    missbelluk from missbelluk said 6 years ago

    Wooo! Love how the feedback and policies is more obvious : D

  • missbelluk

    missbelluk from missbelluk said 6 years ago

    *are

  • Shalotte

    Naomi from Shalotte said 6 years ago

    I love the new look, Its so much more streamlined and modern with the curves not to mention the new product info on the right of the photograph making it easier to see more about each product

  • DottieDollie

    Michelle Grant from DottieDollie said 6 years ago

    I love that the photos are bigger, and it shows other items in your shop that are similar, so that could encourage browsing around your items.

  • paulamcgurdy

    Paula McGurdy from paulamcgurdy said 6 years ago

    Think it looks great, thanks!

  • daisyjaned

    jane d from EarthAndAirJewellery said 6 years ago

    I love the new listing layout, I saw it in my shop last week for some reason (thought it must have already changed over) and was really pleasantly surprised. Think it's great that policies are much easier to find too, will hopefully save problems and disputes from occurring.

  • disheveledideas

    Oksana from disheveledideas said 6 years ago

    loving the new design! so neat but highly visual, just what's needed for a good shopping experience!

  • mcfarlanedianne

    Dianne McFarlane from mcfarlanemetal said 6 years ago

    I also find the new look much more informative and professional. However I do agree with creativeclassics, having the shipping on a separate page might lead to confusion. Apart from that, bouquets all round!

  • mellielang

    Melanie Lang from MellieLang said 6 years ago

    I think it looks great, it always frustrated me that finding out about the maker was not a more prominent feature, its one of the most amazing aspects behind all the items for sale is a maker and a real person. Love it, can't wait for 6th August!

  • epicstitching

    Mel Ladner from epicstitching said 6 years ago

    I was a part of the pilot on this project to change the listings and must say that I did actually have an increase in sales shortly after mine were switched over. Now if that's because of advertising or the listing it's hard to say. BUT I know for sure that bigger pictures is NEVER a drawback. I hope others have success with it once it's rolled out en-mass.

  • vbtypography

    Victoria Breton from vbtypography said 6 years ago

    I dislike that the shipping costs seem "tucked away" as almost an afterthought. This is a little misleading - some customers may expect free shipping because of this. Other than that, though - I love the change. It's bright, clean and aesthetically pleasing. :)

  • jizbasusan

    Susan Jizba from TheWeaverOfWords said 6 years ago

    I love, love, love the layout and look of these new pages!!! They are so artistically done. Thank you Etsy for doing such a WONDERFUL JOB!

  • fabricshopper84

    Magdalena Pona said 6 years ago

    How does one add things to the Overview?

  • PicklePunch

    Angela and Mike from PicklePunch said 6 years ago

    Sleek and Easy design! Love this new look! Thanks Etsy!

  • TheAmateurNaturalist

    Beth Anne and Sarah Schwamberger from TheAmateurNaturalist said 6 years ago

    Etsy, the new listing pages are AWESOME! I love how customer feedback is easy to find, and information about sellers is more accessible too. It allows shoppers to really get a feel for the personality of your shop very quickly. They see the person behind the products, and the customers who love them! So... we signed up for the new listings pages early: are we the only ones seeing this new format in our shop or do our customers see it right now too?

  • Blucha

    Erika Price from Blucha said 6 years ago

    I'm seeing the new listing pages now, and they are brilliant - thank you Etsy!

  • CharmingShopLove

    Marissa Howes from CharmingShopLove said 6 years ago

    Wow! So different! The design is very well thought out though. It looks fresh and sleek. Good job Etsy!

  • indicajewelry

    Robine Savert from IndicaJewelry said 6 years ago

    It's very different and I don't really like the fact that the tags are now more visible. However, I do like how the new listing images are presented.

  • ABridesEyeView

    Pat from ABridesEyeView said 6 years ago

    The "Request a Custom Item" is not a good thing for me. There are multiple facets to creating something for a bride and the "Request" has been confusing the buyers at my shop. I have always sent them a list of what to consider (things they don't think about) and that works well. EVERY item I make is custom. Every bride is different in their demands. I have some that just want 'a gift' and others who want all the details. I need a place to put the details for them to think about. My other option is to do no customizing and just offer 'generic' hankies. "Request Custom Items" might be better as an option. Pat

  • textilechicken

    textilechicken from textilechicken said 6 years ago

    Love the new listings pages,going to revamp my listings too. Thanks so much etsy.

  • ste81wood

    Steve Wood from VancouverIslandPhoto said 6 years ago

    Yay! Much cleaner and simpler; removes any possibility of confusion and (hopefully!) means the buyer is more likely to take the leap of faith :)

  • CrimesAgainstCraft

    Imogen Gray from CraftingCasually said 6 years ago

    I love the new look! I think it looks smart and simple - thanks Etsy.

  • MommybearCrafts

    Julie from JulieDeeleyJewellery said 6 years ago

    I love the new shop pages, it is so nice to be able to see all the information in an easier and simpler format

  • smoon244

    sandra moon from NewtoUVintage said 6 years ago

    Great look but preferred the shipping costs to show on page

  • rosehe

    jie he from DIY1983 said 6 years ago

    Hi, glad to be here

  • teresafraser111

    T T from TiffaneeTwisted said 6 years ago

    Great post, thanks. I like the new look, although I am new to Etsy so wasn't used to the old one. I look forward to selling my handmade jewelry on Etsy and hope this new look gives us sellers a boost!

  • cathygracepotter

    Cathy Grace and Ping from YumYumObjects said 6 years ago

    The shipping costs need to be upfront again... thank you

  • 21kittens

    Onigiri Sama from 21Kittens said 6 years ago

    I am very much enjoying the new layout, but just yesterday I encountered my first hiccup. A customer requested a custom digital item from the 'Request custom item' option of the listing. When I accepted to make the item, there was no option of uploading the digital file, and I was requested to add a shipping profile. Thankfully I have one that is for free shipping and chose that. The next step then was the message being sent to my client. i had to edit the created listing from my listing manager in order to select the 'digital file' option and upload the file. I don't think this confused my customer, but maybe the next one will find it odd that they are receiving a message telling them that the request for a physical item has been accepted and will be shipped in X time? I hope I was able to explain this correctly. thanks

  • UnderMilkWood

    UnderMilkWood from UnderMilkWood said 6 years ago

    I am not loving the new star system the yellow is a little garish and the stars are a tad tacky!

  • enggadeelimtiaz
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