Forum Announcements

Etsy.com handmade and vintage goods

Coming Soon: Collect Sales Tax with the New Checkout

Hi all, I'm happy to announce that the new Checkout ( http://www.etsy.com/forums_thread.php?thread_id=6594529 ) will support collecting sales tax. Starting today, you can go to http://www.etsy.com/your/taxsettings and set tax rates for US states, Canadian provinces, and countries where you would like to collect sales tax. You can also indicate whether the tax rate for each region…

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Etsy.com handmade and vintage goods

Gimme the Goodies: Good Food Awards

The inaugural Good Food Awards have been announced and the call to food artisans among you is hereby made: if you make beer, charcuterie, cheese, chocolate, coffee, pickles and/or preserves and want to be recognized and supported by an eager and supportive public, read on in this blog post:http://www.etsy.com/storque/how-to/eatsy-killer-cookies-and-the-good-food-awards-10010/ Etsy is a proud media sponsor…

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Etsy.com handmade and vintage goods

Coming Soon: New Wider Shop Pages

Hi all, Shop home pages are about to get a fresh new look, as we make them wider to match the new wide home page, search results and category pages. We've made a number of improvements, with both shop owners and shoppers in mind. Here's a preview of the new shop page design:http://etsy.me/clzg7fhttp://etsy.me/90eYZU Here's what…

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Etsy.com handmade and vintage goods

Help site errors (Aug 10, 2010)

Just a quick note to let you know we are aware that the Help site ( http://help.etsy.com ) is currently experiencing some issues. We are working with the company that hosts our Help site to get it back up and running as soon as possible. We're sorry for the trouble. * * * * *…

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Etsy.com handmade and vintage goods

Ending IE6 Support on October 1, 2010

On October 1, 2010 we will no longer support Internet Explorer 6 on Etsy.com. We recommend upgrading to one of the following modern browsers prior to October 1st, so you can continue using Etsy without any stumbling points: Download Firefox:http://www.mozilla.com/en-US/firefox/ Download Safari:http://www.apple.com/safari/ Download Chrome:http://www.google.com/chrome Download Internet Explorer 7 or 8:http://www.microsoft.com/windows/internet-explorer/default.aspx – Why are we phasing…

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Etsy.com handmade and vintage goods

Million Pillowcase Challenge – deadline for craft suppy box coming up!

Have you heard about the Million Pillowcase Challenge? The idea is for the crafting community to reach 1 million handmade pillowcases donated to charity or good causes. There are already a bunch of Etsy sellers and teams involved. It's a very exciting project, and we'll be hosting a session at the Etsy Labs in Brooklyn…

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Etsy.com handmade and vintage goods

Coming Soon: New Checkout

Hi everyone, Checkout is one of the most important parts of Etsy. It's the backbone that enables everyone to buy and sell all of the amazing, unique items that have made Etsy what it is. In the past, there have been many pain points with Checkout. There have been requests, and there have been complaints….

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Etsy.com handmade and vintage goods

Header Link Changes

Hi Everyone, We just rolled out some changes to the Etsy header which changes the location of some links. We know these changes can sometimes be surprising at first, so we wanted to share the reasoning behind them. First, the vast majority of major e-commerce sites present the cart total on the right hand side…

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Etsy.com handmade and vintage goods

Update to Automatic Focus on the Search Box

Hi all! Recently we pushed a change which defaults the cursor to our search box. This change was done to provide a more intuitive search experience for buyers. However, we recognise that a number of members actively use keyboard commands to browse our site. With this in mind, members may now use the Up Arrow,…

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Etsy.com handmade and vintage goods

Problems with new seller registration

We are currently experiencing problems with our credit card gateway, which is preventing new sellers from registering. We're working with our gateway provider to resolve the problem, and I'll post here when it's fixed. * * * * * We're waiting for our gateway provider to fix something at their end. This issue should be…

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Etsy.com handmade and vintage goods

Etsy Update: What are we working on?

We just posted the latest Etsy Update from Etsy's CEO, Rob Kalin. This post shares the individual teams under our "Tech team" umbrella, and will show you what we have been and are currently working on! Check it out here: http://www.etsy.com/storque/article/9167/ Your comments are welcome in the following thread: http://www.etsy.com/forums_thread.php?thread_id=6582804

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Etsy.com handmade and vintage goods

New: Search Treasury!

Hi all, Treasury, where members create curated lists of items, is a lively and ever-expanding place. Today, thanks to some great work from greggdonovan and davidgiffin on Etsy's search team, we're happy to announce that you can search Treasury. Go to http://www.etsy.com/treasury or any Treasury list page and type your search query into the main…

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Etsy.com handmade and vintage goods

Coming Soon: Updates to Account Page in Your Etsy

Hi all, I'm here to give a heads up that we're updating the Account page in Your Etsy. The Account page will include four tabs: * Account (default tab)* Preferences* Shipping Addresses* Billing (if you're a seller) The account tab includes an About You section with your username and when you joined Etsy, a password…

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Etsy.com handmade and vintage goods

Coming Soon: Browse Etsy in Your Currency!

Hi everyone, We’re excited to announce you will soon be able to see prices on Etsy in any of the 23 currencies listed below. You can select your currency with a link next to the price on each listing page or a link in the footer. If you’re signed in, you can also set your…

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Etsy.com handmade and vintage goods

Etsy’s support team is hiring again!

Etsy’s support team is growing! We are looking for passionate, creative, interesting, hard working and socially minded people. We are on a mission to build long lasting, personal relationships with every member who contacts support. To do this, we need more people. If you think you have what it takes, click here for more information:…

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Etsy.com handmade and vintage goods

Bug update: Shop appearance and listings

We have a bug currently that's causing changes to shop appearance (shop announcement, going on vacation, etc.) to be delayed in appearing in your public shop. Also, changes to the order of listings in your shop (listing, renewing, etc.) are being delayed. We have a fix that we're testing and which should be deployed shortly….

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Etsy.com handmade and vintage goods

Coming Soon: International Forums section!

Hello! I'm please to share with you that we'll soon be adding an additional Forum section to the Etsy Forums: the new International section! The new International section will serve a few different purposes, including a place for non-English speakers to share tips about their businesses in their native languages, for site news to be…

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Etsy.com handmade and vintage goods

Listings with no apparent price, July 9-10, 2010

Hi! Between our first and second outages this evening (and it bugs our Systems Operations team like crazy that we had a single one), some of you may have encountered items that didn't appear to have a price (either because this happened while you were listing it, editing it or searching for items on Etsy)….

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Etsy.com handmade and vintage goods

Issues with Convos and Listing Items, July 9 2010

Hello friends, We're aware that some members are currently experiencing issues with convos and listing items. If you are experiencing issues with listing items, please let us know in this thread:http://www.etsy.com/forums_thread.php?thread_id=6570327 If you are experiencing issues with convos, please let us know here in this thread instead:http://www.etsy.com/forums_thread.php?thread_id=6570323 We'll be posting to these two threads and…

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Etsy.com handmade and vintage goods

Etsy Finds Email Issue

Hey there- We're currently having some problems with the links in our Etsy Finds emails. Bronto.com is the company that handles the actual sending of these emails, and their entire system is down right now (3:45pm ET). That means that many of the links in our emails are going to an error page. We're waiting…

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