Forum Announcements

Etsy.com handmade and vintage goods

A shop page test

Hi all, At Etsy we are continually making improvements and running tests on new features and design changes. Different people on Etsy sometimes see different things because of this. We monitor the results of these tests and incorporate what we learn into the site in the interest of making it better for everyone. Just wanted…

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Etsy.com handmade and vintage goods

Download Your Currently for Sale Listings

Hi everyone, On Etsy, you own your listing data. As such, we believe it should be easy for you to download your data for use outside of Etsy. That's why we created a tool to download a CSV file that includes the title, description, price, currency code, quantity, tags, materials, and image URLs for all…

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Etsy.com handmade and vintage goods

Using your name on Etsy, if you want to

Hi all, We want people to be able to be themselves on Etsy, and be discoverable by people they know in the real world. Today we took a step toward that: You can now use your name on Etsy. Using your name on Etsy can help people you know in the real world recognize you,…

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Etsy.com handmade and vintage goods

You Might Like the new personalized home page

Hi all, There is literally something for everyone available on Etsy at any given time, but this is not always apparent when you visit the home page. We intend to change that. Last month we began experimenting with personalized item suggestions on the Etsy home page. A small percentage of members have been seeing items…

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Etsy.com handmade and vintage goods

Space Craft – Etsy + NASA

Craaaaafts in Spaaaaace! We're so excited to spread the word about a contest Etsy is co-sponsoring with NASA — Space Craft. The winners' art has the chance to literally be flown into outer space. The grand prize also gets a trip to watch the launch of the space shuttle. Science! Art! Exploration! Visit the contest…

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Etsy.com handmade and vintage goods

9/30 Image issues and temporarily disabling ability to & relist items

Hi everyone, We have turned off the ability to relist sold items. We hope to have this up again as soon as possible. We will post here when we have it working again! This does not affect renewing and new listings- only relisting (corrected from my previous post). Thanks, everyone! * * * * *…

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Etsy.com handmade and vintage goods

Update: New wide listing pages

Hi all, Item listing pages are going wide! And getting much more inviting. A small percentage of visits will see the new wide listing pages today, and everyone will see them soon. Here's what they look like: http://etsy.me/9dmmHU (Click the image to enlarge to full size in your browser) You'll notice: – Big, beautiful images…

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Etsy.com handmade and vintage goods

Suggested Shops is awaiting your instructions!

Hi all, Suggested Shops just got smarter. You can now say "no thanks" to suggested shops you're not interested in, and watch your suggestions get better and better based on your feedback. You can find Suggested Shops by signing in to Etsy and navigating to Your Etsy > Favorites. The suggestions there are personalized recommendations…

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Etsy.com handmade and vintage goods

Update: Additional changes to the cancellation process

Hello, I wanted to let everyone know that we appreciate your feedback on this issue and have made some changes. First, cancellations are now immediate—there is no holding period. It will still take time for our staff to review cancellations as appropriate, so there will continue to be a delay before sellers receive a refund…

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Etsy.com handmade and vintage goods

Update: Improvements to transaction cancellations

We are pleased to announce several improvements to the Etsy transaction cancellation process. First, sellers can now cancel transactions by going to the sold orders page and clicking on the Cancel Transactions link. Sellers no longer need to copy and paste the transaction ID number, and can select multiple transactions from the same order at…

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Etsy.com handmade and vintage goods

Issue with names in Treasury lists this afternoon

Hi everyone, We had an issue in Treasury earlier today where the "full name" field that we gather at seller registration replaced the shop name in pages that display individual Treasury lists. Other pages were not affected, including the index of Treasury lists. This problem was due to an internal human coding error. This "full…

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Etsy.com handmade and vintage goods

Listing Issues – September 15

At around 7:30pm EST this evening we started seeing reports of listing issues. Issues that include editing current listings, creating new listings, and editing the price of a listing. Our Tech team is actively investigating the cause of these problems and are working to get listing restored as soon as possible. Thanks again for your…

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Etsy.com handmade and vintage goods

Treasury Down for Quick Maintenance

Treasury is down for quick maintenance and will return shortly. – Chris MunnsETSY SYSOPS * * * * * OK, Treasury is back up and running now. If you continue to see any issues after this point ( 12:32 AM EST ). Please report them to support or the forums. Thanks again for your patience,…

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Etsy.com handmade and vintage goods

Personalizing the home page

Hi all, Beginning today, a small percentage of Etsy members will see an additional set of items on the home page. These are items we think you might like, and this is an experiment. We are testing the performance of a few different ways to present members with items of interest. This set of items…

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Etsy.com handmade and vintage goods

Coming Soon: Your Etsy Navigation and Shop Settings Refresh

Hi everyone, We're updating the left navigation and Shop Setup section in Your Etsy to better organize Your Etsy and prepare for future changes. We added a new section to Your Shop for Orders that includes links to Sold Orders and Cancel an Order, which used to be in the Items section. We moved Your…

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Etsy.com handmade and vintage goods

Coming Soon: Option to Make Your Purchases Private

Hi all, We're introducing a new Privacy tab in the Account section of Your Etsy for managing the information you expose publicly on the site. With this enhancement we will give you the option to make your purchase history private. Purchases are currently public on Etsy by way of our feedback system. Etsy's feedback system…

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Etsy.com handmade and vintage goods

Changes to US and Canadian addresses

As part of the new Checkout, we are changing all US and Canadian shipping addresses to have standard state and province abbreviations. This change has two parts: First, whenever you enter a new US or Canadian address, you now choose the state or province from a drop-down menu instead of entering it in a text…

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Etsy.com handmade and vintage goods

Update on New Checkout and Sales Tax Settings

Hi all, There's been some confusion around why we added sales tax settings, how the new Checkout impacts collecting sales tax, and when the new Checkout will be released. The new Checkout uses a PayPal product called Express Checkout, which enables us to fix many longstanding Checkout issues. With Express Checkout, we can require payment…

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Etsy.com handmade and vintage goods

Call for Artists – The OOAK Show application is live!

Etsy is partnering with the OOAK Show for the second year. This is a really nice show, both in Chicago and NYC. This year, OOAK is providing a special deal for a limited number of "emerging Etsy artists". Check out the application and more info in this blog post: http://www.etsy.com/storque/events/ooak-show-2010-call-for-artists-9984/ * * * * *…

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Etsy.com handmade and vintage goods

Coming Soon: Sign In With Your Email or Username

Hi all, Very soon you'll be able to sign in to Etsy with your email address or username. We hope this makes life better for Etsy members who don't always remember their username. We plan to launch this change later this week or early next week. If you have any questions, please post in this…

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