Forum Announcements

Etsy.com handmade and vintage goods

A New Homepage for New Visitors

Today we’re beginning to test a new homepage designed specifically for first-time visitors. Please read our announcement in the blog:http://www.etsy.com/storque/article/12600/ Answers to Frequently Asked Questions are available here: What has changed on the Etsy homepage and why?http://help.etsy.com/app/answers/detail/a_id/392 What is the Taste Test? How do I take it?http://help.etsy.com/app/answers/detail/a_id/393 How are items selected for the Taste Test?…

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Etsy.com handmade and vintage goods

Share on Facebook and Twitter with one click

Hi all, We just made sharing Etsy pages on Facebook and Twitter a little bit easier. You can now Like Etsy pages on Facebook, or Tweet them on Twitter, with one click. Look for the new Like and Tweet buttons on Etsy listings, shops and Treasury lists. A few Qs and As: Q: What happens…

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Etsy.com handmade and vintage goods

View listings in forum posts

Hey everyone! We're happy to announce that now you can view & favorite listings right here in discussion posts! http://www.etsy.com/listing/65815395/http://www.etsy.com/listing/36654329/http://www.etsy.com/listing/67986232/http://www.etsy.com/listing/65728175/http://www.etsy.com/listing/71668490/ How Does It Work? Just copy and paste any listing's URL into your post and voilà, image rendered! This also applies retroactively to any previous forum post with a listing link. These will show listing…

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Etsy.com handmade and vintage goods

Au Revoir, Lebewohl, Goodbye to Geolocator

Hi All, While Etsy is extending our international branches with the launch of international home pages, we're also streamlining the way our members can search for listings and shops based on location. We announced back in November the launch of local search ( http://www.etsy.com/teams/7716/announcements/discuss/6689368/ ). We have put time into building and refining this search…

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Etsy.com handmade and vintage goods

New Homepages for our German, French, Dutch, and UK members

Hey everyone! Did you know that the Etsy community represents more than 150 countries worldwide? We've been hard at work laying the groundwork to support our global community so that you can browse, buy, sell and share on Etsy no matter the language you speak, the currency you use, or where you live. And in…

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Etsy.com handmade and vintage goods

Frictionless Conversations

Hi all, Communication is an integral part of exchange and, at Etsy, much of that communication takes place through Conversations (or convos for short). Today we're starting to launch the next change to convos with the goal of creating less friction when initiating a conversation between buyer and shop owner. What is it? An overlay…

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Etsy.com handmade and vintage goods

Answers to recent questions about privacy and profiles

Hi all, Here are answers to some recent questions that have come up about privacy and public profiles on Etsy. * Can members opt out of search? This seems to be a common point of confusion. You can opt out of being found by your email address, if you don't want to be found when…

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Etsy.com handmade and vintage goods

Rethinking Feedback.

Hi, I am posting a blog post that Rob and I just wrote on today's concerns about purchase feedback and privacy on Etsy — and about the changes that we have made to the product based on your feedback. It is published on our blog at http://www.etsy.com/storque/etsy-news/rethinking-feedback-12472/. Please share your questions and feedback in our…

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Etsy.com handmade and vintage goods

Changes to visibility of feedback

For Etsy's first four years, buying an item and sending payment were two separate actions. Payment was sent via PayPal after completing the checkout process on Etsy. Because of this, it was important for buyers to have public feedback. It was how sellers would gauge the trustworthiness of their buyer, and it was a strong…

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Etsy.com handmade and vintage goods

Adding Context to Conversations

Hi all, Most of the time when we're talking on Etsy, we're not just talking – we're talking about things. Starting today, when you're viewing a Conversation initiated from a listing page, we'll show a picture and a link to that item in the sidebar. Additionally, if your Conversation is about an order, we'll display…

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Etsy.com handmade and vintage goods

How do people find your listings?

We've started working on seller analytics, and hope to release something by the end of this year. It's a big, important project. Understanding where traffic comes from is vital to running a shop, and while we currently support Google Analytics for your shop, sometimes it can be tricky to understand. We also want to let…

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Etsy.com handmade and vintage goods

Japanese Disaster Relief: How to Help

Update! Help Japan and Get involved with Earthquake Relief Find and join Teams to connect with those touched by crisis and organize aid relief:http://www.etsy.com/teams/search/japan To find sellers donating proceeds to this cause search 'artistaid' or 'joyforjapan'. If you're a seller donating proceeds of your sales to earthquake relief, tag the items 'artistaid' or 'joyforjapan'. You…

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Etsy.com handmade and vintage goods

Close your account with new member controls

Hi All, On the heels of the Close Your Shop feature, we're also starting to roll out a feature that allows you to close your account without having to contact Etsy Support for help. While we're hoping you won't be using this feature regularly, we always want to give you the tools to take actions…

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Etsy.com handmade and vintage goods

People Search

Hi there, We're starting to roll out some improvements to the way you find people on Etsy, aptly called People Search! With this new People Search tool, we're expanding on the search tool that's available in Your Circle and making it available across the whole site. Now you can search through ALL Etsy members and…

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Etsy.com handmade and vintage goods

Close Your Shop, Change Your Shop Name, and One Account With Multiple Shops

Hi shop owners, We recently started to release a new feature called Close Your Shop. If you're a seller on Etsy, it provides a way to switch back to a buyer only account. Close Your Shop is live for a small percentage of members. Hopefully this isn't too exciting to you (we love your shop!),…

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Etsy.com handmade and vintage goods

Policy update: canceling a transaction for return/refund

As of today, we've expanded Etsy's policy for canceling transactions. A shop owner may now cancel a transaction in the event that the buyer has returned the item to the seller, and the seller has provided a refund to the buyer (at a minimum for the price of the item). You can read the updated…

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Etsy.com handmade and vintage goods

Circles and Activity Feeds: FAQ

The brains behind our Circles and Activity Feeds recently took the opportunity to answer some frequently answered questions on these features they're building. You can read the discussion here: http://www.etsy.com/teams/8046/circles-and-activity-feeds-team/discuss/6806084/page/1/ And just in case that extra click is one click too far, here's the run down: What are these Circles things all about? Circles are…

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Etsy.com handmade and vintage goods

A great new way to discover Teams

Hi there! Teams are a growing part of Etsy that help connect members from similar locations or with similar interests. We're adding something new to help spread the word about your Teams. Starting today, anytime a member joins a Team, we'll share that in the Activity Feed. Just as you've been finding great shops and…

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Etsy.com handmade and vintage goods

How many circles are you in?

We just made it easier to find out. Circle counts for members are now visible throughout the site: on profiles, shop pages and listing pages. If you're a shop owner, being favorited by someone with a high circle count means exposure — everyone who's added that person to their circle will become aware of your…

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Etsy.com handmade and vintage goods

Coming Soon: Search Orders and Process Orders Faster

Hi shop owners, We started to release a few highly requested improvements to managing orders. We're excited to release them to everyone over the next week. The improvements provide a quick way to find specific orders or transactions, speed up order processing, and help you identify repeat customers when you process orders. The wait is…

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