Forum Announcements

Etsy.com handmade and vintage goods

Google Product Search Syndication: Shops Added Daily

Hi all, Many shops have received access to Etsy’s Google Product Search Syndication feature over the last few months, and updates from syndicated shops are appearing on Google Product Search faster than ever. Google Product Search is one of Etsy’s fastest growing sources of traffic, and we expect this trend to continue into the holiday…

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Etsy.com handmade and vintage goods

A Change To Our Order Confirmation Emails

Hi there- This weekend, we will be launching new versions of our Order Confirmation emails for a small percentage of purchases. This is the email you receive every time you make a sale, or every time you buy something. We are replacing the old text versions with HTML versions. The new emails do a much…

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Etsy.com handmade and vintage goods

Keeping it relevant: Etsy switches default search to sort by relevancy

If you have searched on Etsy today, you may have noticed something different about your search results. Today we switched the default sort order to relevancy, while previously we had been displaying the most recent results. As we wrote about in the blog [1], forum [2] and discussed in an Online Lab [3] we’ve been…

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Etsy.com handmade and vintage goods

KISSmetrics

You may have heard recently that Etsy, and about a dozen other companies were mentioned in a class-action complaint making privacy-related claims. The complaint relates to a browser technology allegedly used by one of our vendors, KISSmetrics. We’re confident that these claims will be found to have no merit, but as soon as we became…

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Etsy.com handmade and vintage goods

New faces on the Etsy Forums

Hello friends! You've probably heard by now that we've expanded our Support Team, and you may have seen the job listings on our careers page. We're hiring another wave of folks for Support in fact, so if you're local to Brooklyn or Hudson, NY and the job description sounds like you, join us! http://www.etsy.com/careers/ We…

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Etsy.com handmade and vintage goods

Changes to our Billing Email

Hey there- All you Etsy sellers out there are probably expecting your monthly bill to arrive via email on Monday (8/1) morning. When it arrives, you may end up with an email that looks quite a bit different Don't panic We are replacing the old text version of the email with an HTML version that's…

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Etsy.com handmade and vintage goods

Update on New Attributes in the Listing Process

Hi shop owners, We recently announced new attributes we plan to collect in the listing process. The details and discussion are here: http://www.etsy.com/teams/7718/site-help/discuss/8698143/ The goal is to collect the info needed to best help shoppers find your amazing items and feel confident making a purchase. To keep improving, we will continue to collect more specific…

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Etsy.com handmade and vintage goods

More relevant search results

Hi Everyone, With over 10 Million unique items listed on Etsy, searching is the fastest way to find what you are looking for. Right now, we recognize that search can be frustrating, and that sometimes your first search doesn’t always lead you to what you want, or expect. That’s why improving search quality, and evolving…

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Etsy.com handmade and vintage goods

How People Find Your Shop and Listing Views Update

Hi shop owners, We started to release three new Shop Stats reports related to how people find your shop: * Top Traffic Sources: sites that sent people to your shop* Top Traffic Sources on Etsy: Etsy features and pages that sent people to your shop* Top Keywords: Keywords people used to find your shop in…

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Etsy.com handmade and vintage goods

Mistaken Account Closures

An error in our system just caused a small number of active Etsy accounts to be automatically closed. People whose accounts were affected may also have gotten an email telling them their account was shut down over a violation of our terms of use. This was a technical error. We simply screwed up. We apologize….

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Etsy.com handmade and vintage goods

Stepping up on site performance

Hi all, We've posted to the blog about performance-related work and our upcoming series of "performance weather reports". I hope you're as excited as I am by our commitment to tracking performance as a measure of site quality! Read it here: http://blog.etsy.com/en/2011/tech-update-faster-and-faster/

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Etsy.com handmade and vintage goods

Retiring the Virtual Labs and the Chat Rooms

On Friday at 5 p.m. ET we will be retiring the Virtual Labs and the Chat Rooms. We are customizing our Livestream embed on the Community section so that we will have a new and improved place to bring our community together to discuss topics and learn from guest speakers, Admin and from each other….

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Etsy.com handmade and vintage goods

Coming Soon: New Attributes in the Listing Process

Hi shop owners, Our goal for the listing process is to collect the info needed to best help shoppers find your amazing items and feel confident making a purchase. To keep improving, we will continue to collect more specific information and work to make it as easy as possible for you to provide this info….

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Etsy.com handmade and vintage goods

Listing Details and Checkout going mobile!

Today we are launching new optimized pages that will allow people to view listings and checkout from their mobile phones. This includes integration with PayPal's mobile checkout feature. Although most parts of Etsy are already accessible with smartphones, the optimized pages are meant to load quickly and fit on your phone's screen properly. We've also…

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Etsy.com handmade and vintage goods

Update to How Listing Views Are Counted (Part II)

Hello Shop Owners! In some situations, when a search engine (or a 'bot') visits your listing, we count that visit as a view. We are updating how we count listing views to more effectively filter out views that do not represent a person looking at your listing. When we release these changes, you will likely…

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Etsy.com handmade and vintage goods

Improved communication about Local Search

Moments ago, we updated the “Your Public Profile” page (http://www.etsy.com/your/profile) to better communicate to shop-owners if their shop is available in local search results. If you visit your profile page and your shop is not available in local search results, a yellow warning message appears above the location field encouraging you to update your location….

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Etsy.com handmade and vintage goods

Conversation Roll Ups

Today we're releasing a feature in Conversations to help navigate long threads. Now, when you view a conversation thread that is made up of many messages, we've "rolled-up" ones you've already read to save space and help you focus on the newest message. To read conversations that have been rolled-up, just click on the "view-more"…

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Etsy.com handmade and vintage goods

Update to How Listing Views Are Counted

Hello Shop Owners! In some situations, when a search engine (or a 'bot') visits your listing, we count that visit as a view. We are updating how we count listing views to more effectively filter out views that do not represent a person looking at your listing. When we release these changes, you will likely…

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Etsy.com handmade and vintage goods

Google Product Search Syndication: Updated

Hi all, Etsy has migrated to Google's new Content API for Shopping. Shop owners with access to Google Product Search Syndication will continue to have their item listings submitted to Google Product Search. There will be no interruption in service and no action is required. So what's changed? We've added support for the Google Product…

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Etsy.com handmade and vintage goods

Ending Support for Team Migration

Hi All, I wanted to let you know that in a few weeks, we will be shutting down the officially supported ability to migrate your team from the old Etsy Teams system to the new platform. As you may know, when we first launched the new Etsy Teams site feature (back in November of last…

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