Forum Announcements
Google Product Search Syndication: Shops Added Daily
Hi all, Many shops have received access to Etsy’s Google Product Search Syndication feature over the last few months, and updates from syndicated shops are appearing on Google Product Search faster than ever. Google Product Search is one of Etsy’s fastest growing sources of traffic, and we expect this trend to continue into the holiday…
A Change To Our Order Confirmation Emails
Hi there- This weekend, we will be launching new versions of our Order Confirmation emails for a small percentage of purchases. This is the email you receive every time you make a sale, or every time you buy something. We are replacing the old text versions with HTML versions. The new emails do a much…
Keeping it relevant: Etsy switches default search to sort by relevancy
If you have searched on Etsy today, you may have noticed something different about your search results. Today we switched the default sort order to relevancy, while previously we had been displaying the most recent results. As we wrote about in the blog [1], forum [2] and discussed in an Online Lab [3] we’ve been…
KISSmetrics
You may have heard recently that Etsy, and about a dozen other companies were mentioned in a class-action complaint making privacy-related claims. The complaint relates to a browser technology allegedly used by one of our vendors, KISSmetrics. We’re confident that these claims will be found to have no merit, but as soon as we became…
New faces on the Etsy Forums
Hello friends! You've probably heard by now that we've expanded our Support Team, and you may have seen the job listings on our careers page. We're hiring another wave of folks for Support in fact, so if you're local to Brooklyn or Hudson, NY and the job description sounds like you, join us! http://www.etsy.com/careers/ We…
Changes to our Billing Email
Hey there- All you Etsy sellers out there are probably expecting your monthly bill to arrive via email on Monday (8/1) morning. When it arrives, you may end up with an email that looks quite a bit different Don't panic We are replacing the old text version of the email with an HTML version that's…
Update on New Attributes in the Listing Process
Hi shop owners, We recently announced new attributes we plan to collect in the listing process. The details and discussion are here: http://www.etsy.com/teams/7718/site-help/discuss/8698143/ The goal is to collect the info needed to best help shoppers find your amazing items and feel confident making a purchase. To keep improving, we will continue to collect more specific…
More relevant search results
Hi Everyone, With over 10 Million unique items listed on Etsy, searching is the fastest way to find what you are looking for. Right now, we recognize that search can be frustrating, and that sometimes your first search doesn’t always lead you to what you want, or expect. That’s why improving search quality, and evolving…
How People Find Your Shop and Listing Views Update
Hi shop owners, We started to release three new Shop Stats reports related to how people find your shop: * Top Traffic Sources: sites that sent people to your shop* Top Traffic Sources on Etsy: Etsy features and pages that sent people to your shop* Top Keywords: Keywords people used to find your shop in…
Mistaken Account Closures
An error in our system just caused a small number of active Etsy accounts to be automatically closed. People whose accounts were affected may also have gotten an email telling them their account was shut down over a violation of our terms of use. This was a technical error. We simply screwed up. We apologize….
Stepping up on site performance
Hi all, We've posted to the blog about performance-related work and our upcoming series of "performance weather reports". I hope you're as excited as I am by our commitment to tracking performance as a measure of site quality! Read it here: http://blog.etsy.com/en/2011/tech-update-faster-and-faster/
Retiring the Virtual Labs and the Chat Rooms
On Friday at 5 p.m. ET we will be retiring the Virtual Labs and the Chat Rooms. We are customizing our Livestream embed on the Community section so that we will have a new and improved place to bring our community together to discuss topics and learn from guest speakers, Admin and from each other….
Coming Soon: New Attributes in the Listing Process
Hi shop owners, Our goal for the listing process is to collect the info needed to best help shoppers find your amazing items and feel confident making a purchase. To keep improving, we will continue to collect more specific information and work to make it as easy as possible for you to provide this info….
Listing Details and Checkout going mobile!
Today we are launching new optimized pages that will allow people to view listings and checkout from their mobile phones. This includes integration with PayPal's mobile checkout feature. Although most parts of Etsy are already accessible with smartphones, the optimized pages are meant to load quickly and fit on your phone's screen properly. We've also…
Update to How Listing Views Are Counted (Part II)
Hello Shop Owners! In some situations, when a search engine (or a 'bot') visits your listing, we count that visit as a view. We are updating how we count listing views to more effectively filter out views that do not represent a person looking at your listing. When we release these changes, you will likely…
Improved communication about Local Search
Moments ago, we updated the “Your Public Profile” page (http://www.etsy.com/your/profile) to better communicate to shop-owners if their shop is available in local search results. If you visit your profile page and your shop is not available in local search results, a yellow warning message appears above the location field encouraging you to update your location….
Conversation Roll Ups
Today we're releasing a feature in Conversations to help navigate long threads. Now, when you view a conversation thread that is made up of many messages, we've "rolled-up" ones you've already read to save space and help you focus on the newest message. To read conversations that have been rolled-up, just click on the "view-more"…
Update to How Listing Views Are Counted
Hello Shop Owners! In some situations, when a search engine (or a 'bot') visits your listing, we count that visit as a view. We are updating how we count listing views to more effectively filter out views that do not represent a person looking at your listing. When we release these changes, you will likely…
Google Product Search Syndication: Updated
Hi all, Etsy has migrated to Google's new Content API for Shopping. Shop owners with access to Google Product Search Syndication will continue to have their item listings submitted to Google Product Search. There will be no interruption in service and no action is required. So what's changed? We've added support for the Google Product…
Ending Support for Team Migration
Hi All, I wanted to let you know that in a few weeks, we will be shutting down the officially supported ability to migrate your team from the old Etsy Teams system to the new platform. As you may know, when we first launched the new Etsy Teams site feature (back in November of last…