Etsy.com handmade and vintage goods

Improving Etsy Emails

This holiday season, many will make their first purchase on Etsy. Upcoming email improvements will keep first-time shoppers coming back for more.

Etsy.com handmade and vintage goods

A Change To Our Order Confirmation Emails

Hi there- This weekend, we will be launching new versions of our Order Confirmation emails for a small percentage of purchases. This is the email you receive every time you make a sale, or every time you buy something. We are replacing the old text versions with HTML versions. The new emails do a much…

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Etsy.com handmade and vintage goods

Changes to our Billing Email

Hey there- All you Etsy sellers out there are probably expecting your monthly bill to arrive via email on Monday (8/1) morning. When it arrives, you may end up with an email that looks quite a bit different Don't panic We are replacing the old text version of the email with an HTML version that's…

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Etsy.com handmade and vintage goods

New Convo and Circle Notification Emails

Hey there, Today we are launching new versions of our Convo Notification and Circle Notification emails. Which emails are these? As you might have guessed, they are the emails you receive when someone sends you a Conversation or when someone adds you to their Circle. We are replacing the old text versions of these emails…

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Etsy.com handmade and vintage goods

Etsy Finds Email Issue

Hey there- We're currently having some problems with the links in our Etsy Finds emails. Bronto.com is the company that handles the actual sending of these emails, and their entire system is down right now (3:45pm ET). That means that many of the links in our emails are going to an error page. We're waiting…

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Etsy.com handmade and vintage goods

Convo and Transaction Notification Emails

Hey there- We recently rolled out some updates to our automated emails, including the Convo Notification email and Transaction Notification email. The idea behind these changes was to keep the information up-to-date, make the emails easier to read and understand for both new and experienced members, and better organize the information within. We've listened to…

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