At Etsy, we’re always striving to make our policies clearer and our services easier to use. Today, we’re announcing some changes to Etsy’s terms and policies to do just that. We’ve shared the highlights below. Introducing Our House Rules First, we’ve built a brand new section on Etsy that will make it easier for you to navigate and find information about our legal terms and policies. We’re calling it Our House Rules because it covers all of your rights and responsibilities when you use our services and participate in the Etsy community. Clearer language – in more languages We’ve renamed, reorganized and even rewritten most of our policies to make them easier to understand. For example, we expanded our Buyer and Seller Guidelines to give you more detailed guidance and we renamed them the Buyer Policy and Seller Policy to make them consistent with our other policies (but please note, while these two important policies look very different from the old guidelines, they have not materially changed). We’ve also translated our policies, including our Terms of Use and Privacy Policy, into five additional languages (French, German, Italian, Spanish and Dutch). Now more of our global community can find the information they need. Legal changes The terms and policies in Our House Rules make up a legally-binding agreement between you and Etsy that spells out each party’s rights and obligations when it comes to your use of our services. Here are the main changes to our previous agreement:

Your contract with Etsy: Users living in North or South America will continue to contract with Etsy, Inc., but Etsy users living elsewhere are now contracting with Etsy Ireland, a subsidiary of Etsy, Inc. You won’t notice any difference in our services. We made this change to reflect the international nature of our business.

Charges: It’s important for sellers to understand the different fees you may be charged by Etsy and how you can pay them, so we’ve consolidated those terms into a single Fees & Payments Policy. That policy includes a link to our Direct Checkout Policy, which clarifies Etsy’s role in processing payments.

Member information: We take our responsibility to protect member information very seriously. Our new Requests for Information Policy details how we respond to any requests for member information.

User content: We’ve clarified how we handle user content posted to Etsy’s site or apps. For example, we now refer to that content as “your content” in the Terms of Use, to make it crystal clear that we treat anything you post (photos, descriptions, names, etc.) as your property. Posting your content grants Etsy a (non-exclusive) license to use your content, and we’ve listed the different ways that we can use that content.

Dispute resolution: We hope it never comes to this, but if you find yourself in a dispute with Etsy, the updated dispute resolution section in the Terms of Use explains how and where you can bring a claim against us.

Contact preferences: We’ve updated our Privacy Policy to clarify that we may occasionally add new channels to share news or information with our users, but that we’ll always make sure that you can easily choose exactly what types of messages you want to receive (or don’t want to receive).

You can read all of the updated policies here. You don't need to take any further action to accept the updated Terms of Use, Privacy Policy or other policies. If you’ve used our services at any time before July 29, 2015, the changes will go into effect for you on August 29, 2015. If you started using our services on or after that date, these updated terms and policies are in effect now. Thanks for being a part of the Etsy community. Feel free to contact legal@etsy.com if you have any questions. And remember, our house is your house!