Shop Etsy

Our Next Chapter at Etsy: A Letter to the Community

Jul 21, 2011

by Chad Dickerson

Etsy.com handmade and vintage goods

I never thought I would be writing this letter when I joined Etsy almost three years ago. Then there were 60 people at the company — now we are 200. I’ve been here for a long time and we’ve been through a lot. Some of you who have been with us since the beginning know that I joined at a time of great technology turmoil. After describing a long litany of technical problems (writing from an air mattress in my new apartment in Brooklyn), I explained my new role and wrote:

There are issues to address now and there will most certainly be bumps on the technology side as Etsy grows, but I want all of you Etsians to know that it is an honor and a privilege to be serving the Etsy community as your CTO. If you can give me some time and understanding here in my early days at Etsy, I hope to make you proud.

After three years, I am really proud of the engineering team we’ve built together here and the progress that we’ve made. We’ve more than quadrupled the engineering team, and the team is moving quickly and getting things done. This spring, we put on a series of public technology talks for other engineers that described how we do things in the engineering team at Etsy. We called the talks “moving fast at scale,” pointing to both the growth of the team and our technology platform and the speed with which we have been working. Etsy is much larger than when I joined — in people in the company and the community itself. More than 25 million people visit Etsy each month. The marketplace has 10 million handmade, vintage items, and craft supplies listed across the 800,000 active shops that call Etsy home, and sales are up over 70% from last year. Etsy is stronger than ever.

With engineering well in hand and a strong partner in Adam Freed (our COO), it’s time for me to focus my attention on other aspects of the business. I’m stepping into the role of CEO at Etsy, and I’m looking forward to working with all of the teams at Etsy to move faster as we scale while staying true to our values.

Before we talk about the future, I wanted to say a heartfelt thanks to Rob Kalin. Rob started Etsy. It was his idea. Hiring me was his idea. We all owe him a huge debt for starting the company that we all love, and I owe him a huge personal debt for bringing me to Etsy. Thanks, Rob.

As CEO, I’m going to focus the entire company on moving faster and more purposefully, learning by doing, iterating, and taking risks. That’s a long way of saying we’re going to get things done. I’m going to prioritize the needs of the Etsy community in the broadest sense — Etsy’s sellers, how we work with each other within the company, our local communities, and everyone whose lives we touch. It’s a big responsibility that I take very seriously.

Etsy is a marketplace, but what makes it special is that it’s more than a place to buy and sell. It’s also a marketplace of personal stories and connections. Over the holidays, I headed to a retreat in Ocracoke Island in North Carolina (my first real vacation in over two years at Etsy). Ocracoke is deserted in the winter, has only 700 permanent residents, and is only reachable by ferry. My intention was to totally unplug from the world, but I couldn’t resist looking to see if there were any Etsy sellers in this unlikely place, and I found Mary Haggerty, a successful photographer. Mary is a photographer with not one but two shops on Etsy: PhotoAmerica and MagicIsland. Mary is a photographer and she took me out in her Jeep on her daily ride on the beach, and I brought my camera along, too. Here’s Mary:

Mary in Ocracoke Island, North Carolina

As she told me about her experience selling on Etsy and I took notes, Mary pointed out dolphins out in the ocean.

You can find the heart and soul of Etsy anywhere you go in the world with people like Mary (and, if you’re lucky, dolphins, too). When I arrived back in Brooklyn, I ordered one of Mary’s awesome prints. It was more than a simple transaction, and that’s what makes Etsy what it is.

We have a lot of hard work ahead of us, and I’m looking forward to continuing working with all of you in my new role. I came to Etsy because I believe in what we can do together to transform people’s lives and I love this company’s culture: the creativity, the passion, and the love within the community. This is my beginning as the new leader of the company, and I look forward to making Etsy an even better place for all of you.

668 comments

  • ohbabydotcom

    ohbabydotcom said 7 years ago

    Well I hope the sales will pick up for one thing. -- Beautiful photographs!

  • feltonthefly

    feltonthefly said 7 years ago

    Congratulations. I'm looking forward to many positive improvements.

  • ladyartisan

    ladyartisan said 7 years ago

    Congratulations.

  • fivelittlegems

    fivelittlegems said 7 years ago

    congrats chad! anything is possible with a mustache! ;)

  • precipice Admin

    precipice said 7 years ago

    Hey, congrats! That's awesome.

  • oahmed Admin

    oahmed said 7 years ago

    yay etsy~

  • anda Admin

    anda said 7 years ago

    Congrats to Chad!

  • FariasFineArt

    FariasFineArt said 7 years ago

    Congratulations Chad... :)

  • nixknits Admin

    nixknits said 7 years ago

    great post, congrats Chad!

  • TheSweetStrap

    TheSweetStrap said 7 years ago

    Congratulations!

  • barrondesignstudio

    barrondesignstudio said 7 years ago

    Congratulations! I wish you (us) every success.

  • PirateBLA

    PirateBLA said 7 years ago

    First of all, hooray for a NC shout out...and Congratulations!

  • SimpleJoysPaperie

    SimpleJoysPaperie said 7 years ago

    Congratulations on your new job title, Chad! I don't mind risks, but please base them on educated decisions and keep in mind that Etsy's decisions affect all of us... and we all have personal stories and connections as you mentioned in your letter to us. I look forward to seeing Etsy grow into a company to be admired and respected. Thank you! :)

  • ThoughtfulGemsCrafts

    ThoughtfulGemsCrafts said 7 years ago

    Congratulations!! Change is essential to growth!!!

  • AmityUK Admin

    AmityUK said 7 years ago

    Congrats Chad!

  • sherrytruitt

    sherrytruitt said 7 years ago

    Congratulations, Chad. Looking forward to the future with you at the helm.

  • bunny

    bunny said 7 years ago

    Congrats! :)

  • Hartleysoap

    Hartleysoap said 7 years ago

    Congrats Chad, Looking forward to positive improvements.

  • jeffreymcmanus

    jeffreymcmanus said 7 years ago

    Terrific news, congratulations buddy.

  • SmallWondersArt

    SmallWondersArt said 7 years ago

    Congratulations Chad, looking forward to many positive changes!

  • neonmorgan Admin

    neonmorgan said 7 years ago

    Major congratulations, Chad!

  • lulubugjewelry

    lulubugjewelry said 7 years ago

    Wow, congratulations Chad!

  • newhopebeading

    newhopebeading said 7 years ago

    Congrats Chad!!!! And also thank you Rob for everything you've done!

  • AmelieFrenchie Admin

    AmelieFrenchie said 7 years ago

    Congratulations Chad!

  • dayslonggone

    dayslonggone said 7 years ago

    Congratulations, Chad! I am excited to see what is in store for Etsy! :)

  • FranceGallery

    FranceGallery said 7 years ago

    Congratulations and I love the dolphin photo!

  • UUendyandFriends

    UUendyandFriends said 7 years ago

    Bring back the public forums!

  • rctees

    rctees said 7 years ago

    Congrats to you Chad....Cheers to us : )

  • PoleStar

    PoleStar said 7 years ago

    Very exciting, congratulations to you Chad, and thank you Rob.

  • OneClayBead

    OneClayBead said 7 years ago

    I've also made some important life choices while at Ocracoke! May you keep that magic and peace, and congrats!

  • laralewis

    laralewis said 7 years ago

    Congrats Chad! (Those photos are beautiful.)

  • missprettyperfect

    missprettyperfect said 7 years ago

    Change is Great! I know you're a real person (my hint: the air mattress in a BK apartment) and you will understand the journey of the Handmade Artist, and the struggles of being a Small Business Owner.

  • Monarchdancer

    Monarchdancer said 7 years ago

    Congrats :)

  • myvintagecrush

    myvintagecrush said 7 years ago

    Congratulations :) ..looking forward to a bright future with etsy!

  • somethingxtraspecial

    somethingxtraspecial said 7 years ago

    well done and good luck for the future

  • OhFaro

    OhFaro said 7 years ago

    Thank you Rob for etsy and best of luck to you. Congratulations Chad!

  • pinkparchmentsoaps

    pinkparchmentsoaps said 7 years ago

    Congrats! Can't wait to see what the future holds :)

  • stitchntyme

    stitchntyme said 7 years ago

    Congratulations Chad! Like others, I look forward to a new chapter and future with Etsy. Thank you Rob K. for creating Etsy! :)

  • AraMarie

    AraMarie said 7 years ago

    Congratulations :D

  • MysticSilks

    MysticSilks said 7 years ago

    Chad, welcome! And remember to add a 'fine art category'--the fine art artists have been hanging with etsy hoping for better exposure, and our own category for a long time now!

  • happykathy

    happykathy said 7 years ago

    Congrats and can't wait to see what you do!

  • Gypsymoondesigns

    Gypsymoondesigns said 7 years ago

    Congrats!

  • sushipot

    sushipot said 7 years ago

    Congratulations to you Chad!!

  • beadinbythesea

    beadinbythesea said 7 years ago

    Congratulations Chad! I'm looking forward to seeing Etsy get even better and thanks to Rob for starting it all!

  • ShoponSherman

    ShoponSherman said 7 years ago

    I've had a good time here for my first 6 months and I look forward to continuing to sell and grow on Etsy.

  • AllegroArts

    AllegroArts said 7 years ago

    Hail to the new Cupcake Overlord!

  • PolClary

    PolClary said 7 years ago

    Congradulations. I can't wait to read about all the improvements you are planning.

  • melaniefavreau

    melaniefavreau said 7 years ago

    Congrats! :D

  • darvix

    darvix said 7 years ago

    Thanks Rob and Chad being the tech guy and now ceo of etsy you have done a real dis service to those in chat. Chat was a community of artists and also helpers of the new to etsy they came to us after not being able to get help in forums livewire has a place but so does chat there are some etsy ppl who still have dial up and livewire and dial up dont work that well together please listen to us this one last time

  • urbbody

    urbbody said 7 years ago

    Looking forward to see what's in store as you take the helm. Good luck!

  • jessiemccann

    jessiemccann said 7 years ago

    Congrats! Looking forward to all the great improvements to the site and to the community.

  • discerningchichi

    discerningchichi said 7 years ago

    Thank you to Rob and welcome in Chad! Looking forward to hearing more on your vision and insights into how Etsy will be moving forward and its affects on the community of sellers here.

  • whyte

    whyte said 7 years ago

    Congratulations! I love the Outer Banks and Ocrakoke. I bet you can catch the ferry a lot easier in the winter!

  • manvsgeorge

    manvsgeorge said 7 years ago

    Congratulations on your new role, Chad!

  • rawartletterpress

    rawartletterpress said 7 years ago

    bon chance!

  • fussjewelry

    fussjewelry said 7 years ago

    Here's to great things in etsy's future!

  • SaaraReidsema

    SaaraReidsema said 7 years ago

    Congratulations!

  • MandyBesek

    MandyBesek said 7 years ago

    Awesome, congrats! I hope Etsy continues to grow!

  • itsmemary

    itsmemary said 7 years ago

    Awesome! Congratulations!

  • igotbeads

    igotbeads said 7 years ago

    Looking forward to a new future on Etsy. Good luck Chad and congratulations.

  • steinschmuckdesign

    steinschmuckdesign said 7 years ago

    A huuuge Thank you to Rob! Congrats Chad, looking forward to all that may come! What a wonderful Story you shared, indeed it is true, Etsy is all over the World :)

  • visionquest

    visionquest said 7 years ago

    congrats, chad! i can't wait to see what happens next. :o)

  • DancingMooney

    DancingMooney said 7 years ago

    Exciting how Etsy has grown, and so glad to have been a part of it... Cheers to the future! ♥

  • MoonHalo

    MoonHalo said 7 years ago

    Congratulations to you Chad and Thank you, Rob! Best of luck!!

  • apaperaffaire

    apaperaffaire said 7 years ago

    Congrats!!

  • sweetperversion

    sweetperversion said 7 years ago

    Congrats!

  • kentbrew

    kentbrew said 7 years ago

    Very proud to know you, Chad. You will be an awesome CEO.

  • terrygraziano

    terrygraziano said 7 years ago

    Thank you to both Rob & Chad for all of your hard work and congratulations on your achievements! Looking forward to seeing what's next :)

  • lorwich Admin

    lorwich said 7 years ago

    Congratulations, Chad!

  • knitwit4ever

    knitwit4ever said 7 years ago

    Your history at Etsy gives you valuable experience that can guide you as CEO. Congratulations! We all hope you--and Etsy--succeed!!

  • AnnaBelleArts

    AnnaBelleArts said 7 years ago

    Congratulations! I feel optimistic and look forward to what you have in store for all of us.

  • saburkitty

    saburkitty said 7 years ago

    Gratz!

  • ShannaMicheleDesigns

    ShannaMicheleDesigns said 7 years ago

    Thanks Rokali for starting this crazy ride, congrats on your new role Chad....may you bring etsy (oh and me of course lol) much success!

  • SteamPatchCompany

    SteamPatchCompany said 7 years ago

    Well, you certainly have your work cut out for you! Best of luck!

  • maikitten Admin

    maikitten said 7 years ago

    Congrats Chad!

  • dressurdolly2

    dressurdolly2 said 7 years ago

    Congratulations!

  • LaAlicia

    LaAlicia said 7 years ago

    Congrats, Chad!!

  • ThePeachTree

    ThePeachTree said 7 years ago

    "On and on and on we'll be together, yeah" :) Welcome to CEO, Chad!

  • nicholasandfelice

    nicholasandfelice said 7 years ago

    Rock on Chad and Etsy! You've changed our lives in wonderful ways. (And adding shipping options at checkout and more shop sections would make my life complete hint hint ; )

  • livjewellery

    livjewellery said 7 years ago

    Congratulations Chad - here's to a bright Etsy future!

  • CircaCeramics

    CircaCeramics said 7 years ago

    Onward & upward as we like to say :) Congrats, Chad!

  • tinahdee

    tinahdee said 7 years ago

    a big welcome in this new role, Chad. From what I know of you, it's going to be fantastic. Congratulations!

  • Catbooks1940s

    Catbooks1940s said 7 years ago

    Congratulations, Chad. I remember when you came to Etsy. I was very impressed with your open, honest and straightforward post/letter to the community. Very much looking forward to more of the same, and to see where you'll take Etsy!

  • missbatch

    missbatch said 7 years ago

    I've been amazed and inspired by the accomplishments of our engineering team lead by Chad. I'm looking forward to Etsy's very bright future working with and for our community as a whole. Major thanks to Rob for his creativity and vision getting us here!

  • ellolovey

    ellolovey said 7 years ago

    Thank you Rob & Chad for making so many dreams come true! You've created a beautiful outlet for so many creative people!

  • funkomavintage

    funkomavintage said 7 years ago

    yes, etsy has come a long way baby.....thanks to the Red Head ! for this sweet lil' place us arty types like to call Home. I always wish etsy will remember that without us, the artists, the makers, dreamers, the truth-tellers....you don't have a Community....Site stability is of course, crucial, but stability of purpose is the most important value...So... Onward !!

  • Babydollskincare

    Babydollskincare said 7 years ago

    Congratulations to you Chad! Hopefully the sales will start rolling soon! This has been such a great website for my products.

  • juln

    juln said 7 years ago

    The first thing I would do as CEO is get rid of this '0 days, 0 hours ago' stuff on these comments.

  • piperewan

    piperewan said 7 years ago

    Congratulations, Chad!

  • simplyworn

    simplyworn said 7 years ago

    welcome...and I hope the journey will be filled with good things to come!

  • bettylabamba

    bettylabamba said 7 years ago

    Whatever you do, Chad, do not take advice from Mike Edwards or Ron Marshall.

  • littlebugjewelry

    littlebugjewelry said 7 years ago

    Congrats, eager to see what is to come

  • OnceUponAGem

    OnceUponAGem said 7 years ago

    Congratulations, Chad. I look forward to the future and to new and bright ideas.

  • FancyPantsAndMore

    FancyPantsAndMore said 7 years ago

    Congrats Chad. I wish you the best. And thank you Rob for the beginning of a dream I hope continues to grow and improve.

  • cindylouwho2

    cindylouwho2 said 7 years ago

    congratulations to Chad - good luck in your new role!

  • pedestrian

    pedestrian said 7 years ago

    Yay for you Chad! I'm so excited to see the great strides Etsy will make!

  • ismoyo

    ismoyo said 7 years ago

    Congratulations Chad and good luck in this new adventure. And don't forget to change your Twitter profile text from CTO to CEO! ;)

  • calloohcallay

    calloohcallay said 7 years ago

    Welcome to the fun house!

  • pinmeup

    pinmeup said 7 years ago

    Congratulations Chad, I hope you make the next chapter much better than the last, I am almost afraid to read it....

  • baconsquarefarm

    baconsquarefarm said 7 years ago

    I'm super excited for you Chad and congrats on CEO status and I agree Mary's work photography is incredible, you are lucky to have met her in person. :)

  • iktomi

    iktomi said 7 years ago

    Congrats, Chad. We've been thru a lot together :)

  • redhardwick

    redhardwick said 7 years ago

    Wishing you the best! Looking forward to seeing how Etsy grows!

  • cherryandviolet

    cherryandviolet said 7 years ago

    This is exciting news! Congratulations!

  • peaseblossomstudio

    peaseblossomstudio said 7 years ago

    Congratulations, Chad! Looking forward to the future!

  • LazyTcrochet

    LazyTcrochet said 7 years ago

    Congrats and good luck, Chad!

  • aBreathofFrenchair

    aBreathofFrenchair said 7 years ago

    Congrats, Chad, and thank you, Rob!

  • PamelasDesertRocks

    PamelasDesertRocks said 7 years ago

    Congratulations to you Chad and I have to really commend you for the personal story that you included. It is so nice to know that there are companies left around that really care about the people. Etsy is a fantastic community of caring people and I feel honored to be a part of it! Here is to the future!

  • sweetsnthings

    sweetsnthings said 7 years ago

    Congratulations Chad! I hope you have thick skin, everything is your fault now. I hope one day I can say it's your fault when I reign an empire of soap.

  • sohappyrightnow Admin

    sohappyrightnow said 7 years ago

    Cheers, Chad!

  • FavreBijoux

    FavreBijoux said 7 years ago

    Best of Luck to you and your vision of Etsy.This site has so much potential yet to be realised. BTW-been to Ocrakoke (and Portsmouth Island) many times and discovered Mary's lovely photgraphs here on Etsy. The Outer Banks is one of my favorite places--every beach lover should go there at least once.

  • gaylepritchard

    gaylepritchard said 7 years ago

    Congratulations, and I look forward to continuing growth and improvement on etsy. Thanks for all you guys do.

  • bstudio

    bstudio said 7 years ago

    Congratulations Chad, I look forward to Etsy becoming a better place too!

  • chucklarge

    chucklarge said 7 years ago

    Congratulations Chad!

  • mysticwynd

    mysticwynd said 7 years ago

    Thanks to Rob for the starting point and his work to get us a long way - best of luck! Congrats to Chad - I'm looking forward to an even better, brighter future for Etsy!

  • TwistedRiverClay

    TwistedRiverClay said 7 years ago

    best of luck.

  • YummyFelts

    YummyFelts said 7 years ago

    Congratulations, Chad! Best wishes to you in your new role as CEO!

  • BleuDaisies

    BleuDaisies said 7 years ago

    congratulations Chad, as a soon to be new seller on Etsy, I'm looking forward to growing with you

  • LuluLuxDesigns

    LuluLuxDesigns said 7 years ago

    Congrats to you Chad! Thank you Rob for all you have done!

  • TheScarfTree

    TheScarfTree said 7 years ago

    Congratulations, sounds like we are in good hands! I love Etsy and I love having a store here! I tell my family how Etsy is going to rule the world (figuratively speaking, of course)! I enjoyed reading the history of Etsy's beginnings and would love to read more, it was very interesting! Wishing you well in your new position! Thanks!

  • julieboyles

    julieboyles said 7 years ago

    Congratulations Chad! I'm really looking forward to this next chapter and the future of Etsy!

  • Mclovebuddy

    Mclovebuddy said 7 years ago

    congrats, chad. thank you rob. you're wonderful.

  • vickiorion

    vickiorion said 7 years ago

    Congratulations Chad -- I think the future for etsy is bright with you at the helm!

  • CassiasGarden

    CassiasGarden said 7 years ago

    Very exciting, Chad, and may wisdom abound for you! It takes great fortitude to guide a living organism like Etsy forward in times like these. We are behind you all the way! Thank you for sharing with us.

  • Scrapboarding

    Scrapboarding said 7 years ago

    Super! Forward march! I still am curious as to why there are no plans to resurrect alchemy, however.

  • jechorydesigns

    jechorydesigns said 7 years ago

    Congratulations and best of luck!

  • LivingVintage

    LivingVintage said 7 years ago

    Cool. Congrats! How about Etsy advertising, and re-seller muscle.

  • NeedleCraftNook

    NeedleCraftNook said 7 years ago

    Congratulations and Best of Luck on your new post, Hope things go well for you and Everyone here at Etsy.

  • PipingHotPapers

    PipingHotPapers said 7 years ago

    Again, Congratulations!! Looking forward to see the direction this venue takes us all!

  • foxaz

    foxaz said 7 years ago

    Yippee Chad!! I wish you all the luck in the world!

  • FruitionJewelry

    FruitionJewelry said 7 years ago

    Congrats! Your connection you made with Mary is what I love about buying here and my favorite part of selling. Look forward to what's ahead!

  • woodguy32

    woodguy32 said 7 years ago

    Congrats... Wood

  • KthysKreations

    KthysKreations said 7 years ago

    Congrats! Am new here, but looking forward to the future.

  • iswasandwillbe

    iswasandwillbe said 7 years ago

    Congratulations! We are excited for all that lies ahead! Cheers, telle

  • Archivia

    Archivia said 7 years ago

    Congratulations Chad. I will be so interested to see where you take Etsy. Thanks for all your hard work, and your heartfelt letter to the community. Best of luck!

  • TheInvitation

    TheInvitation said 7 years ago

    Your heartfelt letter here says even more why all love Etsy so much---very personal & real....a welcomed diversity in this world in which many of us doubt big biz & corporate greed. Bravo Chad! Best of luck to you!

  • sabiesabi

    sabiesabi said 7 years ago

    I also hope that my life changed thanks to Etsy .... Thanks for everything Chad

  • secretjewellz

    secretjewellz said 7 years ago

    Farewell Rob! Thanks for making Etsy. Congrats Chad. Hope you will reconsider how the regional filter is set up. Default to everywhere or even better put it in the advanced search. Looking forward to a new chapter here on Etsy.

  • cookieletta

    cookieletta said 7 years ago

    Congratulations!

  • VivaGailBeads

    VivaGailBeads said 7 years ago

    Congrats Chad! it is amazing that the work you started on your air mattress changed so many lives! It is good that all the hard work that you and your team has put in has led to this exciting new position! I wish you continued success!

  • aubepine

    aubepine said 7 years ago

    Very exciting! Congrats Chad and thank you Rob!

  • LaGilyard

    LaGilyard said 7 years ago

    Congratulations, Chad! I'm a little confused by some of the things in your post, but I do hope that you do well in your new position and that Etsy only grows better under your leadership

  • happyhound

    happyhound said 7 years ago

    Congratulations Chad!! NC opens you with open arms for R&R :)

  • OneHeartArt

    OneHeartArt said 7 years ago

    Good luck to you! And thanks to Rob for everything. We wouldn't be here right now otherwise!

  • HeatherKent

    HeatherKent said 7 years ago

    Hooray for Chad! I too am eager to see what is in store for us on this crazy ride called Etsy:) Thank you, Rob!

  • BerkanasGarden

    BerkanasGarden said 7 years ago

    Congrats!

  • SEOWebDesign

    SEOWebDesign said 7 years ago

    Congratulations. This is going to be one very interesting "ride."

  • RomantiquePunk

    RomantiquePunk said 7 years ago

    Yeah, Chad. Congratulations. As kind of a newby (less than a full year), I never cease to be amazed at Etsy, the improvements and the tools you all make available to us to improve ourselves! So excited to see where we continue to go from here.

  • corrnucopia

    corrnucopia said 7 years ago

    Congrats Chad! Looking forward to seeing what you will bring us ~ Wishing you all the best :)

  • SylviaAnderson

    SylviaAnderson said 7 years ago

    Congratulations Chad! I am looking forward to the next chapter in Etsy's story, and that changes you'll bring. :)

  • LennyMud

    LennyMud said 7 years ago

    Best of Luck to Rob who I am sure will go on to something exciting. I'm excited to see what you will do in your new role Chad! Yay Etsy!!!

  • LizardsJewelry

    LizardsJewelry said 7 years ago

    Congratulations, hopes for future great success for you and Etsy

  • SpiceofLifeDesigns

    SpiceofLifeDesigns said 7 years ago

    Congratulations, Chad! Looking forward to what the future holds...

  • NutfieldWeaver

    NutfieldWeaver said 7 years ago

    Congratulations. Hope you can upgrade from that air mattress, if you haven't already done so.

  • ChuckEBrydWallArt

    ChuckEBrydWallArt said 7 years ago

    Congratulations Chad, and thanks Rob. I know we all look forward to the next page at Etsy.

  • iheartnorwegianwood

    iheartnorwegianwood said 7 years ago

    Congratulations Chad and a big thank you to Rob! I remember visiting Etsy while I still worked a full time job that was sucking me dry, and reading the QYDJ series in particular really gave me the courage I needed to take my own leap. I've been self employed for almost 4 years now, on Etsy the entire time, and am the main breadwinner in my home. I never could have done it without Etsy! I look forward to the improvements that I know will be made. Although many people loudly disagree, I think there have been amazing improvements on Etsy over the last year or so. The faster listing process, the more detailed way of keeping track of orders, shop stats...I feel like Etsy has grown right alongside me, and for that a big THANK YOU to the entire team at Etsy. In line with what you said about personal stories and connections one thing that I've always dreamed of having on Etsy is a more beefed up profile page. I would love to add photos of my studio, short videos of me working on things, moodboards to help explain my collections...basically all those little things you speak of that makes buying directly from an artisan so fullfilling. Anyways, now I'm rambling, but I'm always excited for a new phase in Etsys growth! Once again CONGRATS!

  • lifeartdesigns

    lifeartdesigns said 7 years ago

    Congrats! Looking forward to seeing what this next chapter holds.

  • johndmc

    johndmc said 7 years ago

    Wonderful news. Congratulations.

  • UtopiaUF

    UtopiaUF said 7 years ago

    Congrats Chad!!

  • LastChantsStudio

    LastChantsStudio said 7 years ago

    Hope the next chapter isn't a repeat of the last chapter, but here's hoping. Best of luck Chad, may common sense be your muse!

  • lizhutnick

    lizhutnick said 7 years ago

    Congratulations, Chad!

  • Gleeza

    Gleeza said 7 years ago

    Congratulations and Good Luck to you!

  • compassionmalas

    compassionmalas said 7 years ago

    Congratulations Chad and best of luck. Here's to the future! (Without forgetting the past. Thanks RK, really appreciate your vision.)

  • pinkflowercube

    pinkflowercube said 7 years ago

    Congrats, Chad!

  • OMeG

    OMeG said 7 years ago

    Congratulations, Chad - I'm so excited for you! A huge thanks to Rob as well, for such inspiring vision and for bringing Etsy to where it is today. Cheers to your both!

  • thehoarderscloset

    thehoarderscloset said 7 years ago

    Thank you Rob and Congratulations Chad. Blessings all over all of you!

  • QuirksAndCrafts

    QuirksAndCrafts said 7 years ago

    Congrats, Chad - and Mary! ;)

  • danielraffel

    danielraffel said 7 years ago

    Huge congrats, Chad! There's nothing better than reading great news like this for such a wonderful and deserving person. Way to go! Excited to see what you have in store. Rock!

  • CoquetteBath

    CoquetteBath said 7 years ago

    ok, wordpress says I type too fast. so just this... congrats. And if you have any questions, call me. (creative plus biz head here....Etsy needs focus).

  • erinslittlesecrets

    erinslittlesecrets said 7 years ago

    Congratulations!

  • Iammie

    Iammie said 7 years ago

    Congrats. :)

  • redstitchlab

    redstitchlab said 7 years ago

    congrats....

  • miniaturecrochet

    miniaturecrochet said 7 years ago

    May your aspirations meet the fortitude you will need to guide this ship in the right direction welcome aboard, and do not make me walk the plank..lol

  • pierrmorgan

    pierrmorgan said 7 years ago

    Huge applause to Rob for developing this amazing Etsy vision - best of luck. Cheers to you, Chad - the Next Chapter!

  • leatherprince

    leatherprince said 7 years ago

    Congratulations Chad! Hope Etsy will get better, here is where we found our career!

  • happyfamily

    happyfamily said 7 years ago

    Congratulations and best wishes to Chad! Thanks and gratitude to Rob for bringing Etsy to the world.

  • uniqueartpendants

    uniqueartpendants said 7 years ago

    Whoo-hoo! A big thank you to Rob for the vision and the courage to create Etsy! I hope all of your future endeavors are just as successful. And a super huge congrats to Chad! I look forward to seeing what your vision will do for Etsy in the future :) Etsy has changed my life in so many positive ways and I'm SO thankful for this awesome site, community, and admin for making this possible! If someone would have told me 3 years ago when I signed up to sell on Etsy that within 3 years I would have 8,000+ sales, a QYDJ feature, celebrity customers, wholesale accounts with major museums - *all because I chose to sell on Etsy*, I would have said that's just a dream and wouldn't have believed them. Well, my dream certainly came true and I couldn't be more grateful, happy, and thankful for this awesome site and the folks that make it possible! For the newbies who just signed up today - dream big - because it CAN happen!!

  • Khalliahdesign

    Khalliahdesign said 7 years ago

    Congratulations. :)

  • KettleConfections

    KettleConfections said 7 years ago

    Congrats! It's so inspiring to see how far Etsy's grown since I started using the site, and how the sellers have grown too with all the things we do to improve and grow our shops.

  • westernartglass

    westernartglass said 7 years ago

    Cheers Chad! ...and I wanted to say--mustaches are over-rated, eh?

  • PetScribbles

    PetScribbles said 7 years ago

    Wow! I was glad when you came on board as the CTO, and wish you all the best as you transition to CEO. This news will no doubt generate lots of discussion. I'm hoping for nothing but blue skies, for all of you at Etsy "central" as well as for all of us - the artists, crafters, and purveyors!

  • Furiousdreams

    Furiousdreams said 7 years ago

    Congrats to Chad and a shout out to one of my favorite islands - Ocracoke is a true national treasure. I've featured Mary's lovely work in treasuries before... Thanks to Rob as well, for hiring the best!

  • Ebrown2503

    Ebrown2503 said 7 years ago

    Congratulations Chad.

  • ghettovinyl

    ghettovinyl said 7 years ago

    Congrats Chad! Look forward to the continued improvements!

  • TresChicNmodern

    TresChicNmodern said 7 years ago

    OH WOWWWW! WHAT AN AWESOME ARTICLE! I LUV ETSY TOO :-)

  • iowajewel

    iowajewel said 7 years ago

    congratulations! Etsy is by far one of the best things in my life (after my husband and champagne of course!) you have my dreams come true of being to turn a passion of mine (making collage kits) into a great job where i meet wonderful people from all over the world and actually make money to help with the bills! thank you soooo much! xoxoxox julie

  • stevenjameskeathley

    stevenjameskeathley said 7 years ago

    Congratulations Chad!

  • AVIVART

    AVIVART said 7 years ago

    Congratulations Chad and thanks to Rob for having created Etsy. I joined last month, but I must confess that it has already changed my life. It has opened my mind, my senses and my creativity. I have the feeling that anything is possible, and I am investing long days to learn, work and develope in order to become a better person, artist and seller. I hope that in the near future we will all reach our goals. Thanks for sharing your thoughts and best wishes of success in your new task.

  • groovyrhubarb

    groovyrhubarb said 7 years ago

    Thanks for your dedication and vision Chad! Transitions are challenging, and you sound as if you are always reflecting on the unique contribution Etsy makes, putting artists in touch with customers seeking to support life beyond the big-box market. Good luck going forward, and thanks to you and Rob for giving us Etsy!

  • paintingitpersonal

    paintingitpersonal said 7 years ago

    Congratulations, Chad! I look forward to the improvements and changes as Etsy grows and I hope to be a member of the Etsy community for a long time!

  • woodenstars

    woodenstars said 7 years ago

    Congats on the new job. I am also new, I just set up shop this month and am trying to figure it all out. It is slow going when my wife and I are not computer people but we're trying. Any advise is always welcome. Good Luck to you in your new adventure!

  • treasurebooth

    treasurebooth said 7 years ago

    Congratulations, Chad! And yes, a BIG thank you to Rob for Etsy...been meaning to say that :)

  • 2kute

    2kute said 7 years ago

    I can't wait for what's next. :o)

  • DesignsbyBaerreis

    DesignsbyBaerreis said 7 years ago

    Looking forward to working with you as the Etsy Community evolves... thanks to all the hard working administration - and especially to Rob.. I am sure you will do a great job taking Etsy into the future. Congratulations!

  • DesignsbyBaerreis

    DesignsbyBaerreis said 7 years ago

    Congratulations!

  • Yokoo

    Yokoo said 7 years ago

    I believe in Etsy!!!

  • DYSEmporium

    DYSEmporium said 7 years ago

    congrads...and may the ever increasing traffic force be with you.....

  • JaniceCordeiro

    JaniceCordeiro said 7 years ago

    Congratulations. Looking forward to the future etsy. Janice

  • inkadinkadoodle

    inkadinkadoodle said 7 years ago

    Congrats and here's to the future!

  • jrmrock

    jrmrock said 7 years ago

    Congratulations Chad... Looking forward to working with the Etsy Community to make Etsy the best of the best online venues...

  • ElisabethSpace

    ElisabethSpace said 7 years ago

    CEO = Chief Etsy Ombudsman Cheers to a bright, successful, creative future.

  • SilverFirsFarm

    SilverFirsFarm said 7 years ago

    excited for the future

  • anythinggoeshere

    anythinggoeshere said 7 years ago

    i can't wait to see what is next. I started selling on etsy a year ago and almost every week it seems that there is an improvement in the listing format and sales stats. yeah! when will be all be on line with google search? joan@anythinggoeshere

  • glasfaden

    glasfaden said 7 years ago

    Congrats on your new position, Chad! Looking forward to see the course Etsy will take under your commands - wishing you all the best. A note to Rob: thank you for all the work you've done as CEO (mind to let us know, either you're somehow still involved on Etsy now?). Wishing you the best too!

  • TheTreasureHuntress

    TheTreasureHuntress said 7 years ago

    All my best to you Chad! And, thank you Rob for your creative vision in the creation of Etsy.

  • Liduvina

    Liduvina said 7 years ago

    Congrats!!!!!!!!!

  • SewnNatural

    SewnNatural said 7 years ago

    congrats! thnx for sharing yoyr great meet-up story too!

  • JillianReneDecor

    JillianReneDecor said 7 years ago

    Wow! Congratulations and very best wishes! :)

  • whenifnotnow

    whenifnotnow said 7 years ago

    Here's hoping "our next chapter" includes a good replacement for Alchemy.

  • babysoftail

    babysoftail said 7 years ago

    Congratulations :-)

  • kimlast

    kimlast said 7 years ago

    Congratulations! I can't wait to see what the next chapter for Etsy brings...!

  • DistinctiveColorArt

    DistinctiveColorArt said 7 years ago

    Congrats, Chad! Thanks for the memories, Rob. Hope the future brings us etsians much happiness.

  • ScentedLuxuries

    ScentedLuxuries said 7 years ago

    Thank you, congratulations & best wishes!

  • TrueSelfStudio

    TrueSelfStudio said 7 years ago

    Congratulations on your next move with Etsy! Looking forward to seeing what positive changes you will be working on :)

  • girltuesdayjewelry

    girltuesdayjewelry said 7 years ago

    Congratulations Chad! Looking forward to a bright future with Etsy.

  • SylviaCPhotography

    SylviaCPhotography said 7 years ago

    Congrats Chad! I love Etsy and can't wait to see what the future brings!

  • TurtlebugGoods

    TurtlebugGoods said 7 years ago

    Congrats Chad!

  • fineheart

    fineheart said 7 years ago

    Congratulations Chad! Thank you for all you've done and looking forward to the future. Rob - thanks also - you're the man!

  • skyvalleybeads

    skyvalleybeads said 7 years ago

    Congrats Chad !!!!! Looking forward to your new changes.

  • Maggiestreasure

    Maggiestreasure said 7 years ago

    Congratulations Chad! Will be looking forwards to new positive, to sellers, changes.

  • crochetgal

    crochetgal said 7 years ago

    Congratulations Chad! I wish you success in your new venture!

  • craftedbylindy

    craftedbylindy said 7 years ago

    Congratulations! Very exciting! A huge thank you to Rob and everyone at Etsy for making this community so much fun to be part of!

  • dandylion4u

    dandylion4u said 7 years ago

    Good luck in your new position..from a newbie to etsy

  • SusabellaBrownstein

    SusabellaBrownstein said 7 years ago

    I'm happy to celebrate your individual success, as well as the success of this amazing thing called Etsy...I joined the community about 2.5 years ago, and absolutely love it, warts and all. (and thanks for including pics of dolphins in the Atlantic off Ocracoke! It's been years since I've been there, but as a former North Carolinian, it brought back fabulous memories.) ~Subie

  • bhangtiez

    bhangtiez said 7 years ago

    Congrats Chad!

  • buffalogirls

    buffalogirls said 7 years ago

    Congratulation Mr. Dickerson, next time you need vacation you can come to north Idaho, we do not have ocean but we have awsome wilderness and great Rocky Mountains and hardly any people:)

  • RobotsAreAwesome

    RobotsAreAwesome said 7 years ago

    Began in 09' and all the improvements to the UI this year have been awesome. In Draft, single page listing, etc. Robot adoptions have improved from 10' to 11'. I will miss virtual labs and chat. Keep being awesome.

  • finethreadz

    finethreadz said 7 years ago

    Congrats to you Chad! Really looking forward to seeing great changes in the the future!

  • heidiBARKUNframes

    heidiBARKUNframes said 7 years ago

    Congrats to you! Looking forward to exciting times. I agree with a previous comment - adding the shipping option to check out would really help those of us who sell locally as well as globally. It's a real pain to refund after the fact. Cheers!

  • susieglitter

    susieglitter said 7 years ago

    I'm looking forward, as etsy moves forward! Best, Susan

  • LizzieMade

    LizzieMade said 7 years ago

    Congratulations Chad! I'm keen to see how you continue the work to direct Etsy where it will go. I would ask though, that you remember the Community does indeed consist of People - such as Mary, myself and my many colleagues (and friends), who sell (and buy) our items here. Recently it has been frustrating to see our Community begin to be disjointed and split. I do not want a Multi-Etsy, consisting of seperate "Branches", serving USA/Canada, OR individual countries elsewhere. Etsy's strength has always been in its Global appeal. Please look hard at the effects of recent changes, which are splitting Etsy apart and consider what can be done to retain/repair the cohesiveness of the Etsy Global Marketplace. The Company and the Community will benefit from such action. To continue on the current divisive path can only do harm. Even so, I wish you much success with your new role.

  • beatroad

    beatroad said 7 years ago

    Congrats, Chad! Thank you for sharing your story with us, and I look forward to seeing what you can do for us. :) (and thank you, Rob, for creating a place I can sell my wares!)

  • hjmart

    hjmart said 7 years ago

    Congratulations Chad! Yes! Absolutely true that one can find an etsy person anywhere in the world! Looking forward to the future changes and improvements!

  • zenceramics

    zenceramics said 7 years ago

    Congratulations on your new job. Being a professional marketer in the past, I strongly believe that Etsy is a very creative marketing company connecting artists with customers seeking for creative approaches and out of the box decisions. I look forward to seeing Etsy grow into a well-respected company. Good luck going forward. Thank you!

  • CocoaBeans

    CocoaBeans said 7 years ago

    congrats, i am so excited to see what is to come with etsy:)

  • CocoaBeans

    CocoaBeans said 7 years ago

    and thank you rob for everything that you do for etsy:)

  • EmilyWiserJewelry

    EmilyWiserJewelry said 7 years ago

    Congrats!

  • BanglewoodSupplies

    BanglewoodSupplies said 7 years ago

    Congrats!

  • jellybellyjewels

    jellybellyjewels said 7 years ago

    Congrats! We have been quite happy with Etsy and appreciate the way it has been run, thanks Rob K. We are sure the future is going to be even brighter with Chad and all the great sellers of our community working together to make this happen. Our blessings are with you.

  • DoodleGraphics

    DoodleGraphics said 7 years ago

    Congratulations Chad from a "newbie etsian" (wow, that sounds almost alien!) Hope by now you're enjoying a good nights sleep on a normal bed :) Enjoyed the "real life experience" that you shared in your post. It's good to know that people just like us are shaping the future of Etsy.

  • piecakeprimitives

    piecakeprimitives said 7 years ago

    Congrats to you, Chad! I look forward to seeing what's in store for Etsy! :o)

  • amyfine

    amyfine said 7 years ago

    congrats to CHad and best wishes and thank you for all to Rob!

  • webselling4u

    webselling4u said 7 years ago

    Hail to the "Chief". Congrats, good luck and God Speed!

  • BoondockG

    BoondockG said 7 years ago

    Congratulations Chad, and thank you Rob K!

  • anakim

    anakim said 7 years ago

    I love the story about MagicIsland which I adore for a long time. This is the real essence of Etsy and reason I love being a part of this community. Congrats Chad!

  • AliceAndFlorence

    AliceAndFlorence said 7 years ago

    Congrats to Chad, thankyou to Rob, interesting comments and insights from different people. Cheers etsy !.

  • gatelinesalsa

    gatelinesalsa said 7 years ago

    CONGRATS to you Chad!!!! Can't wait to see what will come in the future on Etsy. Actually, take your next vacation to the great mountains of north georgia. you will never meet a kinder, sweeter group of folk as you will here. i can cook you a home cooked meal and let all of my kids climb all over you and my hubbycan take you out on our farm and teach about all kinds of critters. then i will serve you the best salsa in the world! congrats again, so happy for you!!!!

  • anakim

    anakim said 7 years ago

    I love your story about Mary from MagicIsland whom I adore her work for a long time. This is the real essence of Etsy and that's why I love being part of this community. Most of luck to you Chad!

  • HBMUSE

    HBMUSE said 7 years ago

    Oh Chad..have I been waiting for this opportunity! Great that you come into your new role with the CTO background.. Three huge issues for me and the recent Etsy changes 1) The main showcase page where we once could purchase spots has been replaced by Treasury which primarily consist of etsy teams-making it a more political and not so fair marketplace for Etsy artist that may choose to not be on a team 2) Shop Local Community-where once came up by Shops is now by Items; making your new listing lost in a sea of 100+items by one seller -it was fine the way it was 3) the support team has not been responsive at all to any of my support requests-We should have Inboxes that all sellers can receive notification of significant system changes that could impact our sales.. Or your direct email address! Looking forward to seeing what you will bring to Etsy in your new role..Congrats!

  • WickedDarling

    WickedDarling said 7 years ago

    Congrats, Chad!

  • hellcatvintage

    hellcatvintage said 7 years ago

    How exciting! Congratulations! :)

  • Dynomoose

    Dynomoose said 7 years ago

    Well I hope that you're actually going to do something about the reseller problem, other than telling those of us who report them that you're "working on educating the sellers..." blah blah.

  • LesasPlunderPlace

    LesasPlunderPlace said 7 years ago

    Congratulations, Chad! And, way to go Etsy!

  • LittleWrenPottery

    LittleWrenPottery said 7 years ago

    I too have met many fabulous Etsysans on my journey so far and I hope to meet many more, congratulations! : )

  • vintageandglam

    vintageandglam said 7 years ago

    Congrats!

  • LauraStaley

    LauraStaley said 7 years ago

    PLEASE....BRING....BACK....ALCHEMY!!!!!

  • sunfleur1

    sunfleur1 said 7 years ago

    congrats, chad!

  • FrawgzDezignz

    FrawgzDezignz said 7 years ago

    To echo the minority here. Congrats....kind of. Seems great if you're a huge seller and can afford broadband connections to the new 'features' ie livestream for both virtual labs & chat - but you know NOT everyone has access to instant on all the time broadband connections. We're not backwoods hicks here but there is NO cable service in this area. There are 10 sellers in this town alone that would LOVE to use livestream but can't because the options for internet are Dial-up, DSL or the wifi at McDonald's. My DSL connection isn't strong enough to support Livestream. You're focused so much on getting grants and gov't money instead of on helping and maintaining the community you already have that you're missing the big picture. Or you have in recent months. I can only hope Chad will reinstate some of the features that made etsy great - once upon a time. It certainly isn't great now as a small time seller.

  • febrarose

    febrarose said 7 years ago

    Congratulations!

  • GracefullyGirly

    GracefullyGirly said 7 years ago

    Congrats! There have been many great enhancements and I look forward to seeing the newest and latest advancements, especially if they are related to the buying experience. I hope for some improvements so buyers can buy more easily without so many convos and issues (shipping upgrade requests, convos about size and color options, etc.) so we can all benefit. Thanks! I look forward to hearing more about it.

  • FairyGodmotherArts

    FairyGodmotherArts said 7 years ago

    I am glad you were able to find Paradise and the inspiration you needed in Ocracoke...The whole area is like that and there is an amazing grassroots foundation of artists here, that is why I moved here permanently in 1999, opening a teaching bead store in 2000 had that till 2005 and just reopened as the only art school on the east coast of NC in May. I am trying to get our artists developed into a self sustaining group and ETSY is an important part of that, so the changes made I hope will assist us too in accomplishing our goals here. We need a source for Winter money. So Congrats!

  • SillyBuddy

    SillyBuddy said 7 years ago

    Congratulations!

  • gifteddesigns

    gifteddesigns said 7 years ago

    Well, that's interesting....

  • 2TrickPony

    2TrickPony said 7 years ago

    congratulations chad! And many heartfelt thanks to Rob for being the creative beginning force behind etsy.

  • RockStoneTreasures

    RockStoneTreasures said 7 years ago

    Congrats and I look forward to vision for Etsy.

  • Ebruk

    Ebruk said 7 years ago

    Congratulations, Chad!

  • jackiedretroboutique

    jackiedretroboutique said 7 years ago

    "...and I’m looking forward to working with all of the teams at Etsy to move faster as we scale while staying true to our values." Congratulations on your new position! Your first order of business should be to explain to us in clear terms exactly what those "values" are that you plan on staying true to. I am not the only one who believes that Etsy's values have changed over time. We are all left to surmise and speculate... that's not healthy for your business (or ours!). I think it would go a long way if you could present us with a statement that outlines Etsy's core mission and objectives so we can all move forward together, as a united community, just like we all want.

  • JuneO

    JuneO said 7 years ago

    Etsy is the Best! Congratulations for continued success ... for all of us.

  • pillowfactory

    pillowfactory said 7 years ago

    Congratulations Chad and THANK YOU and ALL of the ETSY TEAM for working hard to create a platform for me to do what I love to do..

  • kelleystreetvintage

    kelleystreetvintage said 7 years ago

    Congratulations to Chad and many Thank yous to Rob, Etsy has changed my life in a number of ways, all of them positive, my years here have been the very best and I look forward to many more years of successful selling in both in my vintage and hand made stores as well as buying and meeting lots of wonderful people. Change and growth are always part of a successful business, you all have done a first rate job with it.

  • lauradaub

    lauradaub said 7 years ago

    Congratulations!

  • lanadearg

    lanadearg said 7 years ago

    Congrats Chad!

  • coolclimates

    coolclimates said 7 years ago

    that's great news.

  • WildWomanJewelry

    WildWomanJewelry said 7 years ago

    congratulations Chad!

  • gothicreations

    gothicreations said 7 years ago

    Congrats, Chad.

  • TidBitz

    TidBitz said 7 years ago

    Sounds like a great fit! Welcome to your new role!

  • Fullofcraft

    Fullofcraft said 7 years ago

    congrats!

  • taylorcuster

    taylorcuster said 7 years ago

    Congrats Chad! I'm excited to see what new enhancements Etsy will roll out soon!

  • natekoechley

    natekoechley said 7 years ago

    Congrats Chad!

  • MetroGypsy

    MetroGypsy said 7 years ago

    May many positive, fruitful ventures branch from these new changes! Congratulations Chad, and good luck to everyone involved!

  • TCaponePhoto

    TCaponePhoto said 7 years ago

    Congratulations to Chad and many thanks to Rob for bringing the vision to reality. Two years ago I had never even gave a thought to putting my photography up on the web let alone picturing selling it. I can't believe what's happened in my life in the last year and a half thanks, in great part, to Etsy. Thank you! *tracey*

  • kathystuffnmore

    kathystuffnmore said 7 years ago

    Congratulations! One suggestion: Etsy needs to advertise more, I found out about Etsy through a fellow ex-co-worker. She suggested I sell my vintage items on Etsy, raved about it. I checked it out last year, registered and did nothing. I started making handmade beaded jewelry last fall and finally this spring I opened my shop. Only two sales so far, but something. This is the point, when someone compliments a piece I am wearing and I mention I have a shop on Etsy.com. They say: "What?" Whatsy? ;-O Etsy needs more exposure in the "regular" world, the creative world is aware of Etsy, but not the regular. :-)

  • PBlossomBoutique

    PBlossomBoutique said 7 years ago

    Yes, thanks Rob for starting Etsy and congrats Chad!

  • forrestinavintage

    forrestinavintage said 7 years ago

    Congratulations, Chad--let's do this thing. :)

  • lauraprentice

    lauraprentice said 7 years ago

    Thanks for all of the changes you have made over the years, definitely lots of growth and improvement. Looking forward to changes ahead, Congrats Chad!

  • oldworldprimitives

    oldworldprimitives said 7 years ago

    Congratulations, Chad! I am looking forward to what you have in store for us.

  • thebeadgirl

    thebeadgirl said 7 years ago

    congrats. very excited to see what the future holds. you all have worked very hard and we are grateful for the community you have built!

  • IndyAndCleo

    IndyAndCleo said 7 years ago

    Super CONGRATS to you Chad ~ looking forward to an amazing future with you as our fearless leader! Thank you Rob for starting this little site we all know and love called Etsy! ❤

  • PinkCucumber

    PinkCucumber said 7 years ago

    Knowing the people that live on Ocracoke, I'm not sure how they would feel about your mentioning the island...

  • thedancingwren

    thedancingwren said 7 years ago

    this is fantastic- congratulations and may etsy continue to be a HUGE success.

  • MagpieQuilts

    MagpieQuilts said 7 years ago

    Congrats, Chad!

  • GreenGardenStamps

    GreenGardenStamps said 7 years ago

    Congratulations Chad! I am excited to see what is in store for Etsy in the months and years to come!

  • Bleiu

    Bleiu said 7 years ago

    Listen to your inner voice and best wishes ;)

  • LaJubilee

    LaJubilee said 7 years ago

    Congrats! My hope is for Etsy to continue to the a premiere selling site with the heart and sole of its sellers!

  • DownToTheWireDesigns

    DownToTheWireDesigns said 7 years ago

    Congratulations. I am hopeful that your promotion will bring a return to Etsy being a more responsive marketplace like it was in the early days. In the past couple years I have really felt left in the dark as a seller. I feel like changes are made that do not improve the site in any obvious way and when the shortcomings of those changes are pointed out, the only answer we seem to get is, "Trust us-- it's an improvement because we say it is!" As sellers, we know what features are useful and needed. Most of the changes we would like to see are small but practical. The social direction this site has taken has never been adequately explained-- what is the business model there? I have been here for five years and have been very successful but the last six months have made me question my future here. I am hopeful that you will use your new position to reevaluate some of the changes that have been made in the last year or two. I can't help but feel that Etsy lacks vision.

  • AnotherCountry

    AnotherCountry said 7 years ago

    A lovely and gracious letter, Chad. May we all be as blessed as you in the coming days.

  • FreshlySkweezed

    FreshlySkweezed said 7 years ago

    Hooray for you, Chad! May the force be with you! Looking forward to all you'll bring to Etsy. And a very big THANKS to Etsy's mamma, Rob!

  • EviesToolEmporium

    EviesToolEmporium said 7 years ago

    Congratulations! Here's to the future!

  • Jewelrybynala

    Jewelrybynala said 7 years ago

    Fasten your seatbelt, Chad, it's undoubtedly going to be one a heck of a ride! Here's hoping you'll retain Rob's vision to keep Etsy's emphasis on community, creativity and customer service. Take us into the future with the tools to make our jobs easier and our shops more successful.

  • LonesomeRoadStudio

    LonesomeRoadStudio said 7 years ago

    *rubs eyes* Whaaaaaa? Um, welcome Chad!

  • TooSoonOld

    TooSoonOld said 7 years ago

    Best of luck, Chad. Don't know you or *of* you, but I will watch for 6 months and then give you a performance review. You have a big hole to climb out of here, but you know that. Please at least stop the digging.

  • ahelpinghandbag

    ahelpinghandbag said 7 years ago

    Congratulations! Etsy is changing lives for creative people. Thank you!

  • EvesLittleEarthlings

    EvesLittleEarthlings said 7 years ago

    I can hardly believe there are 800,000 active shops on etsy!! I was still telling everybody there were 200,000 with an awestruck note in my voice. Congratulations on your new job. Etsy keeps me making the things I love to create!

  • secretjewellz

    secretjewellz said 7 years ago

    Farewell Rob and thanks so much for starting Etsy. Truly has been an interesting ride. Welcome Chad and to the next chapter in Etsy. I truly hope this site gets back to its roots of being a SELLING site of handmade,vintage and supplies and not a social site. Resellers are running rampant here also and diluting the handmade market place integrity. I truly hope you can get a handle on this. All the best in such a awesome job.

  • designsbycher

    designsbycher said 7 years ago

    Congrats Chad! It's been interesting to watch Etsy evolve over the years I've been here, and with your expertise, I'm sure it will continue to do so. So, jump in, hang on and keep doing a great job... we're all counting on you!

  • bmjnyc

    bmjnyc said 7 years ago

    Congratulations! Thanks so much for your dedication. Please feel free to contact me or other sellers - we welcome more direct contact. Looking forward to mutual growth and good times :)

  • cinderbellas

    cinderbellas said 7 years ago

    Congrats! Looking to an even brighter future at Etsy :)

  • Vintage4Vintage

    Vintage4Vintage said 7 years ago

    Congrats Chad! Looking forward to lots of new improvements and lots more sales!

  • Blushie

    Blushie said 7 years ago

    Congratulations Chad!

  • divinalocura

    divinalocura said 7 years ago

    seems like the breeze is bringing some new fresh air.... that is always welcome! ... all the best on your new and big chalenge!!

  • WatermelonWishes

    WatermelonWishes said 7 years ago

    Exciting stuff! Congrats!

  • penorus

    penorus said 7 years ago

    Congrats Chad! Looking forward to a better and brighter future selling on Etsy.

  • JemmDee

    JemmDee said 7 years ago

    Congratulations Chad! Looking forward to new and exciting changes!

  • lunaessence

    lunaessence said 7 years ago

    Best of Luck Chad !! We await !!

  • breadandroses2

    breadandroses2 said 7 years ago

    Huge thanks to Rob for starting Etsy and best wishes to Chad! I must second comments by DownToTheWireDesigns and Secretjewllz above. Get back to roots placing main focus on sellers, state your values and goals clearly and exactly and rid Etsy of resellers. 'Educating' reseller frauds is not going to change those bent on false representation to make a buck. I see the same resellers opening new shops again and again. It materially hurts genuine handmade artisan's shops. Oh, how about adding Google Checkout as an online payment option? Most of my buyers use it already. Etsy's behind the curve using Paypal only in the order form.

  • KnittedSteel

    KnittedSteel said 7 years ago

    Congrats Mr Dickerson. I can't wait to hear what you plan to do about all the resellers.

  • imakecutestuff

    imakecutestuff said 7 years ago

    Wow! Congratulations Chad!! ...from all of us in etsyRAIN (your 1000+ member Seattle Etsy Team ;)

  • patspottery

    patspottery said 7 years ago

    Congrats, and good luck:>) Love the new stats by the way♥

  • juln

    juln said 7 years ago

    Phenomenal! Congratulations Chad, I'm looking forward to seeing the future of Etsy.

  • DreamsandJewelry

    DreamsandJewelry said 7 years ago

    Congratz Chad.

  • CDChilds

    CDChilds said 7 years ago

    Congrats! Chad, I cant wait to see your inovative ideas.

  • BigDoggyBling

    BigDoggyBling said 7 years ago

    Bravo, Etsy ! Congratulations, Chad ! I'm happy to be on this train moving forward! Good luck to us all ~wag

  • ddfoto

    ddfoto said 7 years ago

    Congratulations!

  • ddfoto

    ddfoto said 7 years ago

    Congrats!

  • LRichardsDesign

    LRichardsDesign said 7 years ago

    Congrats and best of luck!

  • mssuzie

    mssuzie said 7 years ago

    **It’s also a marketplace of personal stories and connections. *** Not if you keep taking away the ability for the sellers to connect, LIKE CHAT. The changes that have taken place this year have made it harder to connect with other sellers, not easier. Good luck in your new job!

  • craftystuffs

    craftystuffs said 7 years ago

    Congrats to you and some advice to help you grow: take deep breaths daily, help us beef up etsy events in other places, make tagging re-sellers more efficient and finally more opportunities for advertising! We are hard working and creative folks that need to get out there! I know you will steer etsy toward 2012 and beyond!

  • gardendiva

    gardendiva said 7 years ago

    Awesome Chad, love your energy! Wishing you all the best.

  • Harleystwin

    Harleystwin said 7 years ago

    What are you going to to with the reseller problem? Or the scams where a person buys something, and, since they get a button in the mail, it counts as a legitimate transaction? From what I've seen, when people try to point this out, the admins yell at them, and nothing happens to the seller. I think you should read this letter. It's to you, after all: http://www.regretsy.com/2011/07/21/an-open-letter-to-chad-dickerson/

  • ARTBYDONNAROSE

    ARTBYDONNAROSE said 7 years ago

    Congrats and anxious to see what is in store for all of us

  • GirlBurkeStudios

    GirlBurkeStudios said 7 years ago

    Congratulations Chad and a thank you to Rob. xoxo

  • minusOne

    minusOne said 7 years ago

    Wow. The changes in the last two years are a good indication of why you will also be an great CEO. I'm excited for you and for us. You're a great human, Chad. If you ever want a working vacation, COME BACK TO TRUMANSBURG. We miss you terribly. Jen Wofford

  • arianaalysedesigns

    arianaalysedesigns said 7 years ago

    Congrats to you Chad. I really truly hope things gets do get better around here. As of late, it seems like the Etsy staff doesn't care so much about its community as it does profit. Can you please make a real effort in tackling the huge issue surrounding resellers? It really makes it hard for us small business owners who really do make their products by hand to compete with factories and other resellers.

  • StarletGlamBathBody

    StarletGlamBathBody said 7 years ago

    Congrats Chad! And best of luck!

  • ledadraws

    ledadraws said 7 years ago

    Good luck, man.

  • basketsbyrose

    basketsbyrose said 7 years ago

    Congrats and best of luck in your new job!

  • HilltopCast1

    HilltopCast1 said 7 years ago

    Congratulations Chad!!!

  • grimmandgrete

    grimmandgrete said 7 years ago

    Congrats on your promotion, looking forward to a great future together! ♥ Lisa

  • 1HandWashesTheOther

    1HandWashesTheOther said 7 years ago

    Does this mean we can keep chat? plzplzplz

  • omglydia

    omglydia said 7 years ago

    Congrats Chad! I do hope that the issue of reselling is addressed soon though. http://www.regretsy.com/2011/07/21/an-open-letter-to-chad-dickerson/

  • zehland

    zehland said 7 years ago

    Congratulations Chad! Etsy is such an amazing place - I look forward to what's in store. Thanks to Rob and good luck to both!

  • DestinysCreations

    DestinysCreations said 7 years ago

    Congratulations Chad and thank you Rob!!

  • HyacintheandHazel

    HyacintheandHazel said 7 years ago

    I do hope you work on other unmentioned problems...such as resellers and non-vintage in the vintage section.

  • BeedazzledDesigns

    BeedazzledDesigns said 7 years ago

    Congrats! Looking forward to positive changes!

  • surfandsand

    surfandsand said 7 years ago

    Congratulations Chad and THANK YOU Rob! I can't wait to see where Etsy is a couple more years!

  • JenSanCandles

    JenSanCandles said 7 years ago

    Congratulations on the promotion to your new job. You and the engineering crew have made some great improvements to the Etsy site so I'm excited to see where you plan to take us in the future. "If you do not change direction, you may end up where you are heading."—Lao Tzu

  • Annasjewelry

    Annasjewelry said 7 years ago

    First - congratulations. Second - here is something you wrote in your letter: It’s also a marketplace of personal stories and connections. My suggestion - if you would like to make it a place where we connect with each other you have to make it easier for us to talk with one another again. I know I sound like a broken record but since having to join teams to be able to talk with one another many of us have become invisible stores... it has made etsy a place where it's impossible to just connect. I'd like to be as positive as everyone else and say looking forward to the positive changes but I'd like to see some before I congratulate you on a job well done.

  • humblebea

    humblebea said 7 years ago

    Congratulations Chad and a big thanks to Rob! (-:

  • FabricFascination

    FabricFascination said 7 years ago

    Looking forward to continued progress, congratulations on your new position.

  • AppelJar

    AppelJar said 7 years ago

    Congrats to you & best to Rob K. ...and best new horizons for all of us !

  • mjboutique

    mjboutique said 7 years ago

    I thought I'd add, that you said this: "It was more than a simple transaction, and that’s what makes Etsy what it is." I'd be happy if Etsy stopped working so hard to make a simple transaction some sort of social 'let's be friends' moment. Keep the social where it belongs, in the forums. Keep the customers transactions simple. If they want to be social, they know how to do that.

  • quiltytherapy

    quiltytherapy said 7 years ago

    Congrats on your new position. Can't wait to see what's in the future.

  • JimJuris

    JimJuris said 7 years ago

    Congratulations. It seems like Etsy will be in great hands.

  • DavisMain

    DavisMain said 7 years ago

    Congrats and welcome, Chad! Super thanks to Rob for giving us Etsy and best wishes!

  • Muza

    Muza said 7 years ago

    Congratulations Chad, looking forward to many positive changes!

  • HennaGal

    HennaGal said 7 years ago

    Can't wait to see the real artists rise to the top and the resellers get weeded out. With a CEO who's been at the company for three years I am optomistic we will see this change.

  • PeanutsCreations

    PeanutsCreations said 7 years ago

    Congrats Chad and looking forward to what is to come!

  • GlitterBomb1

    GlitterBomb1 said 7 years ago

    So does this mean you are getting rid of the Chinese resellers or is it just SSDD and pass the buck?

  • MidwestieLady

    MidwestieLady said 7 years ago

    Congrats to you, Chad! So glad to have you be our new CEO! You already know Etsy well and we can trust you know the changes needed ahead too!

  • Annasjewelry

    Annasjewelry said 7 years ago

    http://blogs.wsj.com/digits/2011/07/21/etsy-ceo-kalin-out-as-start-up-faces-growing-pains/

  • AlexiBlackwellBridal

    AlexiBlackwellBridal said 7 years ago

    Congrats Chad!!!! And also thank you Rob for your brilliant idea! You both are helping people who have lost their jobs during the Recession to create a new career and survive these troubled times through our Etsy businesses. Hey when are you going to go public??? I want in on the IPO! Cheers! Alexi

  • WillOaksStudio

    WillOaksStudio said 7 years ago

    Congratulations!! Sounds like exciting times ahead!!

  • pixiemartin

    pixiemartin said 7 years ago

    Kudos on the new gig. Wordpress ate my lengthy and informative missive, so I'm keeping this one short and sweet. As much as it is most likely a pain in your ass, you should definitely read regretsy.com from the oldest posts to the new ones daily. I have learned far more about how etsy works there than I have in the years I've been shopping and the months I've been selling. Things may be skewed to the mean there, but there is a valid ongoing reveal of the things that are wrong with etsy. Resellers, crappy vendors, etc. Sincerely, I wish you nothing but good luck in your new venture. :) But read regretsy, I implore you.

  • IansCafe

    IansCafe said 7 years ago

    Yay Chad! Will Alchemy return?

  • MieleMelograno

    MieleMelograno said 7 years ago

    Congratulations Chad! A sound head and steadfast heart does well in the world!

  • chaddickerson Admin

    chaddickerson said 7 years ago

    Hi everyone, thanks for the kind words and the constructive feedback. There's lots to do and process, but I just wanted everyone to know I'm reading and taking note.

  • MySweetieBean

    MySweetieBean said 7 years ago

    Congrats to you, Chad! Looking forward to Etsy becoming even better. More shop sections, and one-time use coupons and dollars off coupons would be awesome. *hint hint* haha!

  • vintagetouchjewelry

    vintagetouchjewelry said 7 years ago

    Congratulations! I am pleased to hear you comment on the community culture here since my feeling, as a relative newbie, is that the heartbeat of this whole venture is the collective energy of the those interested in sharing what they love. Take a few more breaks and visit some other communities -- that jaunt to NC was obviously quite rewarding for you. Best wishes and good luck.

  • DezyneKween

    DezyneKween said 7 years ago

    Congratulations! You need some fresh new artwork to adorn your new walls... might I suggest you start at home, with Etsy? I am an artist and would LOVE to sell you a nice painting...

  • StelmaDesigns

    StelmaDesigns said 7 years ago

    Hi, Congratulations Chad ;o) Julia

  • KitKatCabaret

    KitKatCabaret said 7 years ago

    Setting Up a much more Sophisticated method to our madness for all the numerous treasuries and finding a better way to give them the much needed community power would be a liitle like paving an underwater pathway to Atlantis Love the ocean side photography Our Cetacean Companions frolicking in their aquatic world

  • misohappi

    misohappi said 7 years ago

    congrats on your new assignment

  • AriaCouture

    AriaCouture said 7 years ago

    If you truly have any passion for etsy and see it as more than just a hefty paycheck, then tackle the reseller problem. They're really not that hard to find. Even if it means adding a reseller category, just make them easier to weed out. Those who don't want factory mass-produced will appreciate being able to weed out the resellers. Some people don't care, but they're not going to care either way. Better yet would be to immediately shut down resellers, but etsy likes the money too much, so a reseller category is a compromise. Also pretty please modify what "handmade" means to eliminate taking a mass-produced charm and stringing it on a piece of cord. With such a rampant reseller problem and "handmade" being so loosely defined, I personally do not buy anything at all from Asia (too high of a risk that the sellers are factories, which does mean that the honest individuals are losing sales), and there are a few jewelry pieces I love but will not buy because I don't know if they're actually hand-cast and made by the sellers or at just mass-produced charms on chains and I just haven't found the suppliers for those mass-produced charms yet. I think that "handmade" should require being at least three changes to an item. Yes, a number of changes specified to prevent anyone claiming etsy has it out for them because someone's individual judgement resulted in a listing being removed. So let's say someone takes a very basic pendant, and changes the bail, then adds a jewel of some sort, and then strings it on a chain. Three changes, handmade. Versus throwing it on a chain and calling it handmade. For items that don't meet three changes, enforce the use of the SUPPLIES tag.

  • AriaCouture

    AriaCouture said 7 years ago

    Oh, and don't undervalue volunteers. I'm sure there'd be no shortage of people willing to volunteer time hunting out resellers. I suggest setting up a group of volunteers and giving them the power to TEMPORARILY freeze accounts they have damn good reason to believe are resellers, such as finding the exact same items on wholesale websites. Freeze the account and pass it off to an employee of etsy with the evidence of reselling for a final determination. If the etsy employee determines the seller to be a reseller, then delete the account and ban IP. If the person isn't a reseller, well, 3 strikes and the volunteer is out, with that strike system solely to prevent any volunteers from abusing the power given. I think this will show etsy wants to do something about the reselling problem aside from just empty talk, and you'll get free labor that's freely given by people with a passion for etsy and handmade things. Does your passion extend to a willingness to work for etsy for free? Probably not. But there are a lot of people who would, myself included.

  • pandyamy

    pandyamy said 7 years ago

    Wonderful!

  • EchinopsandAster

    EchinopsandAster said 7 years ago

    Congrats on your new position! I am amazed at how far this idea has come and glad to be a part of it. I would second the comments on resellers and add that more needs to be done to give sellers the tools they need to run their businesses. Please build in the capability for sellers to list multiple colors, quantities, etc... into a single listing (such as for yards of fabric) to eliminate the inefficiency of convo /custom listing. Also please update the checkout tools to allow sellers who deal with destination based tax to collect the correct amount of sales tax (and thus be LEGALLY COMPLIANT) without having to manually invoice. Setting zip code ranges just doesn't cut it. Thanks for the hard work thus far and here's to meeting the future challenges.

  • MedusaJewellery

    MedusaJewellery said 7 years ago

    Congratulations!

  • HardCandyGems

    HardCandyGems said 7 years ago

    Yay! How excited you must be!

  • LoveButtons

    LoveButtons said 7 years ago

    Goodbye and good luck to Rob. Congratulations on your promotion, Chad! I am excited to see where the good ship Etsy will take us all in the future! :)

  • mentalembellisher

    mentalembellisher said 7 years ago

    Félicitations Chad et Bienvenue.....Bonne Chance et Merci à Rob. Etsy has totally changed my life and given it new meaning. I never in a million years would have thought that I could reach across from France to sell my work all across the world, it is mindblowing! I will miss the chat feature terribly though, here's hoping a suitable replacement can be found in the very near future :-)

  • GoTo

    GoTo said 7 years ago

    Congrats!

  • valeriez

    valeriez said 7 years ago

    What do you plan to do about the problem with resellers? Etsy is supposed to be a marketplace for handmade goods, but lately I see many sellers obviously buying in bulk from overseas mass producers. How will you address this?

  • Pseudooctopus

    Pseudooctopus said 7 years ago

    Congratulations, we all look forward to what's to come! :D

  • Ayca

    Ayca said 7 years ago

    Congratulations on your new role, Chad!

  • katescottage2

    katescottage2 said 7 years ago

    A HUGE thank you, Rob, for creating Etsy! As a mother, I LOVE being able to work from home doing something I love, and still be accessible to my kids! I have Etsy to thank for that! Congratulations, Chad! I'm excitedly anticipating where you will take Etsy from here! :)

  • BlueForestJewellery

    BlueForestJewellery said 7 years ago

    Congrats on the new job! It will be great to see Etsy going onwards and upwards :-)

  • Chris1

    Chris1 said 7 years ago

    Congrats and Hopefully sales will improve!

  • TheCrimsonMoon

    TheCrimsonMoon said 7 years ago

    Congratulations Chad!

  • PeculiarForest

    PeculiarForest said 7 years ago

    Thanks Rob and Congrats Chad! :D

  • MadameKoiteh

    MadameKoiteh said 7 years ago

    Congrats, we look forward to the future with eager anticipation and much joy!

  • Jodip2

    Jodip2 said 7 years ago

    I hope there will be real changes to Etsy's reseller problem!

  • SageTeaSocial

    SageTeaSocial said 7 years ago

    Hey, congratulations. First order of business: Don't delete Etsy chat rooms.

  • TheStitchAndFold

    TheStitchAndFold said 7 years ago

    And please work hard to get rid of resellers!

  • frankideas

    frankideas said 7 years ago

    late to the party - but congratulations Chad! Looking forward to the beginning of a new era onward and (hopefully) upward.

  • frankideas

    frankideas said 7 years ago

    PS: please Chad remember Etsy is a creative place where we come together to sell and buy -that should continue to be THE priority - other sites mange "social" very well already.

  • frankideas

    frankideas said 7 years ago

    mange = manage but it kind of works either way!!!

  • fabriquefantastique

    fabriquefantastique said 7 years ago

    good luck.......can you please give some attention to attracting new buyers .....new sellers seem to find their own way here. I agree with a lot of these posts, this is a selling site, not a social site.

  • sisustudios

    sisustudios said 7 years ago

    Chad, Thanks for all your efforts - past, present, and future!

  • erinkobie

    erinkobie said 7 years ago

    Chad: congratulations. You need to take a look at the huge reseller problem here, along with it focusing more on the social aspect than selling. I have not closed my shop, but have thought about it (it's been on "vacation" for ever), simply because i feel like the integrity here has gone down hill. I look forward to the improvements you will be making, and truly wish you the best.

  • Bostonmama

    Bostonmama said 7 years ago

    Congratulations! As an avid user and lover of etsy I look forward to seeing what you can do. I'm often telling friends about all the great items I purchase on etsy and their reaction is generally the same: "oh I don't use that site, I can never find what I want" or "I am so overwhelmed by it." I think you could have a much larger community of buyers if you make the necessary improvements. Looking forward to an even better experience!

  • DoraArtDesignStudio

    DoraArtDesignStudio said 7 years ago

    Please add a Fine Art category for us artists here in Etsy limbo..

  • sunbasilgarden

    sunbasilgarden said 7 years ago

    Congratulations and looking so forward to the future! And super excited to see my Etsy pal MagicIsland, aka Mary in her gorgeous island of Ocracoke. I have been there and its amazing just like her!

  • JenniferLynnProducts

    JenniferLynnProducts said 7 years ago

    Congrats, Chad. I'm looking forward to the changes you are hoping to make. Frankly, I'd like to see Etsy return to the warm, friendly place it was back around 2006/2007! Great photos!

  • twolefthands

    twolefthands said 7 years ago

    Congratulations Chad. can't wait to see what's in store for us! Thanks to Rob for giving us all this opportunity!

  • Charcio

    Charcio said 7 years ago

    Congrats looking forward to whats to come!!

  • laurali

    laurali said 7 years ago

    I'd given up on etsy after 4 months without a sale (couldn't justify going in the hole to relist). Now I feel like giving it another try :-).

  • ShadowBoxGiftCompany

    ShadowBoxGiftCompany said 7 years ago

    Congratulations

  • LittleBanditHats

    LittleBanditHats said 7 years ago

    This is exciting. :)

  • DesignsbyBaerreis

    DesignsbyBaerreis said 7 years ago

    Looking forward to growing with you and Etsy! Congratulations!

  • CraftyCrowBoutique

    CraftyCrowBoutique said 7 years ago

    Congrats! Now please bring back Alchemy!!! :)

  • DesignsbyBaerreis

    DesignsbyBaerreis said 7 years ago

    Looking forward to growing with Etsy - Congratulations!

  • ChristinaRomeo

    ChristinaRomeo said 7 years ago

    Congratulations and Welcome to your new role! Etsy did transform my life and I thank you!

  • 17reasonswhy

    17reasonswhy said 7 years ago

    Congratulations! I look forward to seeing how Etsy will develop!

  • ArtMadeByTammy

    ArtMadeByTammy said 7 years ago

    This is exciting news! Congrats and Good Luck!

  • LeilaVR

    LeilaVR said 7 years ago

    We look forward to what these changes may be. Hopefully, with them comes a crack down on the rampant resellers that run around here with impunity. While I respect all the hard work many of the craftspeople put into their actual handmade wares and want to help them become better crafts people, the lack of action that occurs when a reseller is pointed out is ridiculous. NOTHING happens. That is a change that I think many of us would welcome. I look forward to seeing good things come and finding more treasures here. My wedding day accessories for me and my bridesmaids wouldn't have been complete without a seller here who did a fabulous job with them. I just want to make sure this remains a community of HANDMADE goods.

  • HeirloomAngel

    HeirloomAngel said 7 years ago

    I only have four words for you: CONGRATS!!! Thank you! AMEN!!!

  • infidelicity

    infidelicity said 7 years ago

    Congrats. As a current buyer and not a seller, there are two major negatives that stand out in my experience on etsy. As a the former CTO you need to understand that the built in search is still cumbersome, glitchy and unclear. Too often the search brings up too many unrelated results, only the most recently listed items (a distinct advantage to resellers and factory made store fronts with high turnover) or even items that aren't in the right category. I'd also love to be able to search for terms and tags from within a team (this comes in handy when wanting to support charity teams, or teams with certain styles.) Maybe there is a way to do this but I haven't found it yet. The second thing is that as a buyer, I become quite disillusioned looking to support hand-made goods, craft-workers, and artisans and then many times stumbling upon obvious resellers or people trying to pass off their junk drawer as vintage. Reporting these people and then coming back weeks later and noticing that they are still up really adds to the mistrust. Again, congrats, you have a lot of work ahead of you, but don't all CEOs?

  • southpawstudios

    southpawstudios said 7 years ago

    Congrat Chad! you have al ong road ahead, but i am sure you are the man for the job! Please please add more sections and subsections. as a seller, i want to expand my supply shop (southpawbeads) but the limited sections make it very hard for a buyers to navigate through hundreds of products. also shipping options please :) with sugar on top Good luck! -Katy

  • BlueDayDesigns

    BlueDayDesigns said 7 years ago

    Congrats - and I agree with the poster above. I'm a buyer and a seller on Etsy and often find myself extremely frustrated with the search when I'm trying to buy something. It's also becoming difficult to weed out the resellers once I do eventually find the item that I'm searching for. If you are wanting to take Etsy to the 'next level' and have it taken seriously as an online hand-crafted marketplace then I think the reseller issue should be one of your top priorities. Good luck!

  • coldhamcuddlies

    coldhamcuddlies said 7 years ago

    Good luck Rob - rest on your laurels: you've created and built a great business. However, Etsy is in danger of becoming a victim of it's own success. While welcoming Chad to the unenviable task of taking over from a success story, please may I suggest - do not run before you can walk. You need to CONSOLIDATE before embarking on new ventures, paths. Getting a response from Etsy Admin, for example, for to a relatively simple question now appears impossible. Without happy members, you ain't got a viable business! So...., PLEASE, PLEASE, get someone to answer a straight forward question-basically is my idea viable, or not ? I've been waiting for nearly a month without an acknowledge nor response. Seems to this particualr, very small, member that the aim of all who currently work for Etsy is to "justifiey their existence and "bugger" the questioner! Hope I'm wrong - and look forward to be proved wrong. Best of luck, nevertheless. Isobel

  • designbcb

    designbcb said 7 years ago

    dude, congrats on the gig...feel free to order something from me, too!

  • hioctanejewelry

    hioctanejewelry said 7 years ago

    Way to go. Cheers. First let me say I LOVE the new one page style for adding products. I am looking forward to being able managing two storefronts as one user. Keeping it revvv'd up! Alicia | Hi Octane Jewelry

  • fuskazi

    fuskazi said 7 years ago

    I too am looking forward to seeing the resellers at least labeled as such, and given their own category. Ideally, of course, they'd be shut down, but making it obvious that that's what they are would be a start.

  • LowlaBug

    LowlaBug said 7 years ago

    Congrats Chad!

  • lindageez

    lindageez said 7 years ago

    Congrats on your new position and all the joys it will bring! I love Etsy and hope that more good things happen to our community! Linda

  • VintageFairRetroRare

    VintageFairRetroRare said 7 years ago

    Thans Rob & good luck with whatever new ventures are on your horizon! Congrats Chad, & good luck to you in your new venture here! I'm looking forward to seeing some major improvements with the issues that most concern sellers & buyers here( all listed in above posts, so i won't repeat.) I've been here 3 years & love the community spirit.

  • DesignsbyBaerreis

    DesignsbyBaerreis said 7 years ago

    Looking forward to growing with Etsy! Thanks to Rob for the inspiration, ideals and implementation of a wonderful marketplace for people like us. Congratulations Chad - Looking forward to the next evolution! Martha Baerreis

  • justaduck

    justaduck said 7 years ago

    I'd like to add my congratulations to you, too. I'm just a buyer at this point, but I would like to be a seller, too. I'd like to give you my two bits on things. Please bring back alchemy. It was a wonderful way for sellers and buyers to work on a custom item. Search is still clunky and outdated. Resellers should be removed. What's the point of having a website with the tagline "Your place to buy and sell all things handmade..." when people are just reselling mass-produced junk and trying to pass it off as their own work? Finally, please don't try and add a huge "social" component. I know that everyone likes to communicate (buyers and sellers, sellers with sellers, etc) but this isn't and shouldn't be facebook. Thanks for reading and best of luck to you!

  • meerkate

    meerkate said 7 years ago

    Congratulations! I sincerely hope that this endeavor is rewarding and rich. I greatly anticipate these positive changes you hint at and sincerely hope that, if you do nothing else at all, you ADDRESS the RESELLER ISSUE. I have been a member of Etsy for over four years now and love it dearly, but have become increasingly disillusioned as the site I once loved has changed into a market for resellers/factories while those actually creating struggle to maintain a presence. Most disappointing has been Etsy's response, or rather lack thereof, at this point, which seems to consist of leaving these shops open regardless of the proof presented. I realize Etsy is in it for the money and those Chinese factories selling thousands of pieces per month sure are a nice way to make a quick buck, but I still hold out hope that someone can have the vision to return Etsy to the handmade haven it used to be. Also, I am sure that everyone at Etsy is sick of regretsy, and it certainly has more than a day's worth of snark most of the time, but do read this open letter: http://www.regretsy.com/2011/07/21/an-open-letter-to-chad-dickerson/ Several other commenters have mentioned it as well and I hope you take the time to give it some thought. Etsy's reputation is changing, and I don't believe anyone can say that it is for the better at this point. Perhaps you will be the person brave enough to look past easy and return us to integrity? I can certainly dream. Best of luck!

  • DaffodilCorner

    DaffodilCorner said 7 years ago

    Congrats, Chad, and good luck in your new position. Indeed, I wasn't sure you were still around with the shakeup that happened when Rokali returned the last time. Thanks Rob, for all you have done for Etsy, and good luck in whatever direction your future takes you in. Having been with Etsy since the end of 2005, I have seen the good, the bad and the ugly. Etsy has done some things very, very well, and others so, so wrong. Risk can be good, as long as there are mitigations. The benefits of the risk need to outweigh the potential negative repercussions. Chose wisely.

  • AutumnLeavesJewelry

    AutumnLeavesJewelry said 7 years ago

    Congratulations to you! :-) can we have the gift guides back at some point (as I hide under the table in this coffee shop)... they were SUCH a great portal into SO many views and sales for so many of us

  • ABespokeTouch

    ABespokeTouch said 7 years ago

    Congratulations Char it sounds like you have a 'good head on your shoulders' i hope you stay true what you've written about addressing the largest problems within etsy and i hope we soon see the improvements that have been asked for years ago? www.abespoketouch.etsy.com x

  • NathalieVan

    NathalieVan said 7 years ago

    Congratulations! I'm happy to see that you care about etsy and the individual sellers. I am excited to see what you bring to etsy.

  • KEScarvings

    KEScarvings said 7 years ago

    Congrats! Looking forward to seeing what the future holds and I hope to see major improvements in the areas that need it (search and resellers!)

  • lfaigen

    lfaigen said 7 years ago

    Here's hoping that Etsy will no longer be deaf to the needs of its sellers. After all, we do pay your salaries.

  • padlaversusmoij

    padlaversusmoij said 7 years ago

    Allow purchases without an account. It is the sole reason I don't sell on Etsy anymore. It limits the customer base for one of a kind items, and ends up with more sellers of non one of a kind items because they can sell in three or for places(like big cartel) and if someone doesn't have an account they can just buy it there. One of a kind sellers can't do that so I ended up giving up on Etsy even though I really like it.

  • SoulRole

    SoulRole said 7 years ago

    Congratulations Chad!And thank you Rob.I literally almost feel like crying right now.I am fairly new to Etsy but I cannot tell you how deeply and profoundly being a part of this community has helped me.On every level.As a mother to four kids all my creative energy has been poured into them for the last 17 years and I am just coming back into myself as an artist and a person outside of mother.I am inspired daily by the amazing creativity found here AND more than that the sense of community and willingness to mentor each other.So MAHALO Rob and Chad and everyone who has worked to create such an awesome way to easily share our creative endeavors with the world.Aloha ka kou :)

  • WinkArtisans

    WinkArtisans said 7 years ago

    Congratulations and best wishes on your new role as our Etsy leader!

  • LiuRokSilver

    LiuRokSilver said 7 years ago

    Congratulations!

  • SmadarsTreasure

    SmadarsTreasure said 7 years ago

    Congratulations, Chad, and good luck in making Etsy even better for all of us!

  • LovelyLuxeJewels

    LovelyLuxeJewels said 7 years ago

    Wow.. Congrats Chad. Cheers to bringing us the next level.

  • gardenmis

    gardenmis said 7 years ago

    Thanks Rob for Etsy, I have loved it from the beginning! Congratulations Chad ~ I hope the vision you have for Etsy will ensure a long + productive future for artisans + etsy :)

  • PickleBerryTrifles

    PickleBerryTrifles said 7 years ago

    Interesting read! Congratulations, Chad. I know you have your work cut out for you! I, for one, am still waiting to have my shop syndicated with the move to Google's new API. It would be lovely to have more info on how soon the rest of us who are working hard to have a real presence here will be included!

  • ikabags

    ikabags said 7 years ago

    Congratulations Chad... :) And yes ! " I just want to make sure this remains a community of HANDMADE goods. " Good luck !

  • unflappableproducts

    unflappableproducts said 7 years ago

    Rob - you are to be thanked and commended greatly for starting such a wonderfully, unique marketplace. I never, ever would have found such a home for my artwork! I have met sooo many amazing people on Etsy from around the world! And for once I can be found on the internet! You will be missed! Welcome Chad-we look forward to working with you building Etsy and this wonderful community. Thanks for sharing your rich background and experiences with us in this article.

  • RickiMOUNTAIN

    RickiMOUNTAIN said 7 years ago

    To everything, there is a time, and Rob will always be.... and has been a tremendous influence to me throughout my stay here on etsy from the first day I opened my shop in 2007 until today... Tomorrow I look forward, and I am intrigued by Chad and his new role and leadership. Rob seems to be a pioneer in his own right. We all know that Etsy is the mother ship and inspiration for all other venues. So for that, I say Thank you… and I wish Rob, Chad and everyone at etsy congratulations for a job well done. GODSPEED

  • TransitDesign

    TransitDesign said 7 years ago

    Did you write this one from an air mattress too? Best of luck in your expanded duties.

  • EchoesOfSummer

    EchoesOfSummer said 7 years ago

    We were able to recently quit our other jobs and become CEO's of our own shop here on Etsy. So excited to see the growth just in the short time we've been here! Good luck and cheers!

  • bobbijordan

    bobbijordan said 7 years ago

    Lucky us, and lucky you. I spent a dozen or 2 summers on Hatteras Island and Okracoke. Special place for a special time. Best of luck--

  • theCopperPoppy

    theCopperPoppy said 7 years ago

    Congrats, Chad. I stepped away from another 'corporate world' one year ago to manage my own company -- my Etsy shop. Now, with this news, we look to you as the CEO of Our Company. Best of luck in your new endeavor. We want nothing more than success for all of us.

  • 5gardenias

    5gardenias said 7 years ago

    congrats to you chad-- and because you've been with etsy for a good while, i have confidence that you understand what makes etsy so special and unique-- i have no doubt we're in good hands... i've been to that sweet little island of ocracoke, in fact my brother invented a cocktail in its honor, dubbed "the ocracoke smoke". i'm raising an imaginary glass of ocracoke smoke for a toast to you and etsy! and good luck, best wishes and many thanks to rob kalin

  • laiseoriginals

    laiseoriginals said 7 years ago

    Congratulations! They say change is always good, let's hope we see some great things happening here. I love Etsy and all it has to offer, but we all know there is always room for improvement. Can't wait to see what you have in "store" for us!

  • AuntieKaren

    AuntieKaren said 7 years ago

    Congratulations and Best of Luck, Chad! The uniqueness of Rob K will be missed, though.... http://www.etsy.com/transaction/5000534

  • CPINE

    CPINE said 7 years ago

    Thanks for taking away alchemy and chat rooms. Great! WHat a bunch of crap!

  • teepetalsupplies

    teepetalsupplies said 7 years ago

    congratulations and best of luck!

  • ElegantlySimple

    ElegantlySimple said 7 years ago

    Congratulations Chad! May all your dreams for Etsy help make our dreams come true! :)

  • TheVeryCorner

    TheVeryCorner said 7 years ago

    Congratulations and welcome! Take a couple deep breaths and an aspirin....and keep a healthy dose of mature common sense in your hip pocket!

  • MyMonography

    MyMonography said 7 years ago

    Congratulations! I hope it will bring many positive changes here :) Good luck, Chad! We trust in you!

  • WeddingAndGems

    WeddingAndGems said 7 years ago

    Congrats on making CEO. I'm new to Etsy but love the community and the great things available here.

  • mystudio

    mystudio said 7 years ago

    Congratulations.

  • Eccentricity

    Eccentricity said 7 years ago

    Here's wishing you and Etsy the very best.

  • mikelange3

    mikelange3 said 7 years ago

    congrats chad! if you come to minnesota I will take you fishing

  • BearStitches

    BearStitches said 7 years ago

    Wishing you the best...Etsy has been a great place to sell...however...there have been a million frustrations...and some concerns about the authenticity of Etsy's mission.

  • TheNeedleHouse

    TheNeedleHouse said 7 years ago

    Congrats and best wishes!! Looking forward to what you have in store for us. Sure wish you would bring back the chats as I got about half my sales there and made a lot of nice friends. It indeed WAS a marketplace of personal stories and connections. Hope to see good things in the very near future.

  • Inbarbareket

    Inbarbareket said 7 years ago

    Congratulations Chad ! That's a huge responsibility !!! As former IT manager of an high tech company with branches in Israel, Europe and USA I understand the step you did. I wish you a big good luck and really hoping Etsy will be way better that it is today !

  • angelstuff

    angelstuff said 7 years ago

    Congratulations, Chad! i'm thrilled to see the changes you'll bring.

  • bagzetoile

    bagzetoile said 7 years ago

    Thanks for etsy - it's certainly brought change to my life! I love it because it's creative, inspiring and a terrific community. You should be very proud of yourselves for what you have achieved. I wish you future success and happiness. Louise

  • woodyliana

    woodyliana said 7 years ago

    Congrats on your new title ! I wish you nothing more than success on leading this amazing "ETSY FAMILY", I'm happy and proud of being part of it. Please stay focus on keeping our philosophy as a solid and respected Community of Artists, Crafters and Small Business, I see a lot of sweatshops starting to make its roots within Etsy, and that has become a bit of a concern...

  • bibelotbebe

    bibelotbebe said 7 years ago

    Congratulations!

  • DesignsbyHarriet

    DesignsbyHarriet said 7 years ago

    Congratulations. I hope that one of your plans is to tackle resellers. The forum discusses this problem all the time, but administration never comments. I hope your reign as CEO takes a more hands on approach to this problem.

  • prendasbyenid

    prendasbyenid said 7 years ago

    Felicitaciones y Buena Suerte!!!

  • DreamCake

    DreamCake said 7 years ago

    Congratulations! I'm excited to see what new changes will be ahead for Etsy. My shop is still fairly new, but i've been part of the Etsy community for a few years now. Best wishes.

  • somsstudiosupplies

    somsstudiosupplies said 7 years ago

    Heartiest Congratulations!! Lets all see Etsy grow.

  • Giftbearer

    Giftbearer said 7 years ago

    I look forward to seeing what you do with Etsy in the future. I don't see much real viability for the Taste Test. It interprets what we like way too broadly to the point that some things it pulls up don't appeal at all, but I really hope you'll put at the top of your priority list more efficient features to drive customers with money to spend to the site, make use of demographic data and advertise to bring those customers here (especially those who buy jewelry in the $60.00 and up range, not just once or twice, but regularly). Jewelry sales have gotten somewhat steadier but there is still alot of room for improvement before they'll be lucrative enough every month, as I notice that there seems to be a surge right around the 1st of the month and after that it is kind of tenuous and unpredictable. There is still alot of fluctuation in buyng traffic. That I believe is your biggest challenge to overcome. I'm not sure if that is related to internal Etsy search, Google Search, or whether buyers are finding items in search but whether not enough customers with enough disposable income are hooking up with us sellers in the first place. Those are questions that would be important to explore in order to nail down what will bring in more frequent sales and higher-ticket sales. The Circles do seem to bring in some buying traffic. I wasn't sure at first whether they'd be too distracting from my shop or an assett to it but I believe I have gotten some of my customers through Circles.. As for the various tech presentations given in the community by Etsy staff I'm not sure how those translate into buying customers. While they might be interesting and educational it sounds as if that is a little off the mark from Etsy's statement of purpose. Presentations to groups of people who have been identified as avid online shoppers would probably be effective though. Those groups would probably not be as interested in the technical end of Etsy as they would in what they can buy here and how they can locate it once they get here so you could approach presentations from that standpoint to attract people who are looking for a place to buy unique and creative items.

  • JennasRedRhino

    JennasRedRhino said 7 years ago

    I remember the fun TV ads for eBay and wonder if Etsy would benefit from similar marketing campaigns.

  • urastarhouse

    urastarhouse said 7 years ago

    Many many many many thanks to you Rob and congratulations and many blessing to you Chad!

  • shineinvitations

    shineinvitations said 7 years ago

    Ecstatic to have an engineer in the CEO role! What a breath of fresh air and great decision on the part of Etsy. Good luck and I look forward to the future of the site! :)

  • MakeMeSmileCrafts

    MakeMeSmileCrafts said 7 years ago

    Congrats on the new position Chad! I have barely been with etsy a year, but have found it exciting and even opened up a second shop. The community on etsy is #1 and I feel like I'm at home. Also, there are always so many new things to learn and that is good, it keeps us all young. Still learning and hoping to learn even more with a new etsy CEO. Good Luck

  • HeyChica

    HeyChica said 7 years ago

    Congrats Chad!! I'm looking forward to the future and how your vision of Etsy will make this site more successful for all of us.

  • BeadingonaBudget

    BeadingonaBudget said 7 years ago

    Congrats Chad!

  • colorada

    colorada said 7 years ago

    Congratulations....love the dolphin photo :) So glad to welcome you as CEO. Looking forward to many cool changes! Best wishes

  • BeaumontStudio

    BeaumontStudio said 7 years ago

    Welcome!

  • botanicalbird

    botanicalbird said 7 years ago

    Many Congrats Chad! all the best in your new role as CEO! I loved the story about Mary and the Magic Island...awesomeness!! XO

  • lucidjewelry

    lucidjewelry said 7 years ago

    Congrats and good luck ! I am looking forward towards more positive improvements especially ways to not get lost in the crowd. So glad there are more people coming to Etsy to shop. I recently added my photography ( including photos from my trip to NC ) to my jewelry shop hoping to get more exposure. Best wishes, Amy

  • RameOttone

    RameOttone said 7 years ago

    Welcome! We're so glad to have you!!

  • SundancersStudio

    SundancersStudio said 7 years ago

    Congratulations, I am looking forward to the future with you. Hoping you the best, Karen

  • NancysBagsEtc

    NancysBagsEtc said 7 years ago

    Congratulations!

  • NorScott

    NorScott said 7 years ago

    Congratulations Chad - you sound like you have your heart in it and it is nice to know that you realize that there are a lot of people depending on you. Thank you for all your hard work.

  • macabrecreations

    macabrecreations said 7 years ago

    Congrats Chad! Best of luck, looking forward to seeing where Etsy goes from here! =)

  • panchromatica

    panchromatica said 7 years ago

    Can we see some progress now please on getting better exposure for fine art - a top level category would be brilliant - and on dealing with the major problem of mis-tagging of art items.

  • EyePopArt

    EyePopArt said 7 years ago

    Congrats Chad...best of luck!

  • afiori

    afiori said 7 years ago

    I hope you'll make Etsy a truly international marketplace again since now it has been ruined for so many of us non-US sellers due to the regional settings which none of us asked for and then weren't informed about. I used to be a full-time seller here but since sales went down after these changes I am now actively looking for another marketplace, along with many others of those who are aware of the changes.

  • lauriebdesigns

    lauriebdesigns said 7 years ago

    Welcome Chad. I love love Etsy, and I too have 2 stores. I'm hoping to just have 1 store some day when Etsy offers more categories or sub-categories.

  • WalterSilva

    WalterSilva said 7 years ago

    Congratulation, Chad!

  • silkoak

    silkoak said 7 years ago

    Thanks to Rob for the brilliant idea, thank you to all at Etsy who provide us with the terrific opportunity to connect our products with buyers and congratulations to Chad in his new role! All of you work so hard at continually improving and growing Etsy. It is much appreciated!

  • ElunaJewelry

    ElunaJewelry said 7 years ago

    Congrats Chad. We look forward to hearing your plans for our community.

  • Ghirardelli

    Ghirardelli said 7 years ago

    Good luck to you ... Itsa bigga plate! Wish you well, drive our sales! Cheers

  • BlingAroundRosies

    BlingAroundRosies said 7 years ago

    Congratulations Chad! Looking forward to watching Etsy grow under your leadership!

  • Lpapworth

    Lpapworth said 7 years ago

    Congrats Chad - please bring back ALCHEMY or some other place for buyers to ask for what they want, and uploading of public photos by BUYERS.

  • NewProspectPottery

    NewProspectPottery said 7 years ago

    Congratulations. Look forward to the company flourish under your care.

  • claudia992

    claudia992 said 7 years ago

    congrats

  • EllieMacDesigns

    EllieMacDesigns said 7 years ago

    i look forward to the future of Etsy

  • knittingcate

    knittingcate said 7 years ago

    congrats!

  • ChicHippyVintage

    ChicHippyVintage said 7 years ago

    Congratulations and I agree that Etsy is more than a marketplace. I've made friends throughout the world through my Etsy transactions, both as a seller and a buyer. I'm proud to be an Etsian and grateful for being able to share my creations. Karen Morgan Chief Hippy :)

  • SeasideStudio

    SeasideStudio said 7 years ago

    Looking forward to your vision! Congratulations!

  • thegraydeer

    thegraydeer said 7 years ago

    Congrats. I hope not too much more changes. I love Etsy.

  • PernillasSS

    PernillasSS said 7 years ago

    Congrats!! Looking forward to everything in the future!

  • wiredandfired

    wiredandfired said 7 years ago

    Exciting news for you! Congrats. Looking forward to a great future.

  • Maggadora

    Maggadora said 7 years ago

    Congrats and good luck :-)

  • oreldesign

    oreldesign said 7 years ago

    Congratulations.... Looking forward to all good things coming!!

  • BirdTrouble

    BirdTrouble said 7 years ago

    I agree- when someone talks about Etsy, they really show it and are excited about it. Congrats!

  • Lithlas

    Lithlas said 7 years ago

    I hope you do something to address the massive amount of resellers on Etsy who just order stuff in bulk then sell it on Etsy for 20 times as much as they paid for it.

  • miriroo

    miriroo said 7 years ago

    I look forward to continuing to be a more active member of this awesome world of Etsy. Great letter!

  • LittleBeanPrints

    LittleBeanPrints said 7 years ago

    Hip hip! Etsy is a very special place. Thank you Rob and congrats Chad!

  • richknobsales

    richknobsales said 7 years ago

    This is great, and I'm glad you have history with Etsy. I've lived through the Rise and Fall of a couple of tech companies over the past 30 years, and I hope you have the sense to know what you don't know, and to hire people who do know those areas, and to never lose sight of what made this place successful!!! Please buy and sell here every day, or have someone in your family buy & sell every day! If you don't stay in constant touch, you don't know what your customer base experiences. Please please don't secrete yourself in a lofty room layer upon layer away from what is going on here! Don't ignore the screaming in the forums when there has been a problem - if there is a lot of "noise" about an issue, there is a raw nerve and careful attention is needed quickly!!!

  • pyxeestyx

    pyxeestyx said 7 years ago

    Congrats on the promo!. Looking forward to great things to come. xoxoxo

  • ginachase

    ginachase said 7 years ago

    Congratulations!

  • AMSkrafts

    AMSkrafts said 7 years ago

    Congratulations! I look forward to the future growth of the Etsy community.

  • HermiasWishes

    HermiasWishes said 7 years ago

    Congrats on your Chad-uation from CTO to CEO! I'm very excited to be a part of such a supportive and growing community. I know that you will apply the same tenacity, good judgement and awesomeness to this new venture as you did the last. I can't wait to see what the future will bring!

  • suzanneartist

    suzanneartist said 7 years ago

    Big News! Everyone should have an air mattress as an office, it might change their perspective on how to truly run a company! Here's to a successful new year to you!

  • LynnMinneyDesigns

    LynnMinneyDesigns said 7 years ago

    welcome! how exciting, chad. i can't wait to see what is in store!

  • SarahNiebankHoffman

    SarahNiebankHoffman said 7 years ago

    Welcome! Yes how exciting Rob! I'm fairly new on Etsy so I look forward to everything to come!

  • nancyhughesmiller

    nancyhughesmiller said 7 years ago

    thanks to Rob! And looks like we're still in good hands with Chad!

  • customangelcakes

    customangelcakes said 7 years ago

    Congratulations and we look forward to new things and more sales! Etsy is a great community full of great people!

  • Mymothersgarden

    Mymothersgarden said 7 years ago

    Congratulations, Chad!

  • ohzie

    ohzie said 7 years ago

    congrats, chad!! Can't wait to see what you have in store for Etsy :O)

  • MursBlanc

    MursBlanc said 7 years ago

    three cheers!

  • peachtreelane

    peachtreelane said 7 years ago

    Congrats! I know all of us selling will be proud!

  • customangelcakes

    customangelcakes said 7 years ago

    Btw, I DO hope that this new chapter finds a way to bring back ALCHEMY! That's where I found most of my work and loved it. Hopefully it will be back soon!

  • MiriDesigns

    MiriDesigns said 7 years ago

    Congratulations, Chad. Onward and Upward. By the way, what is the derivation of the name Etsy? On the technical side, it would be good if we could delete those "discovery" notices we all get from people in our circles which don't interest us. It becomes just a lot of clutter. Possible? Also, going about finding a shop here on Etsy is not obvious. Perhaps guidelines could be presented on the opening page when people log on. The suggestion to allow non members to be able to log on is a good one. I'm still looking forward to my first sale, joined December 2010. I'll still keep on keeping on!!!!!!!!!

  • mandalarain

    mandalarain said 7 years ago

    would be great to see some advertising campaigns! would also be nice to have it so that, if i refer a potential customer to my shop, they are not constantly redirected to the rest of Etsy. this makes me more likely to refer someone to one of my other web presences other than Etsy, even though i like Etsy's format best... i miss Alchemy

  • SatzDesigns

    SatzDesigns said 7 years ago

    This sounds like you are the man for the job! Well done on achieving your new post, I look forward to wonderful things!

  • mymothershouse

    mymothershouse said 7 years ago

    Chad, I extend my warmest congratulations and Rob, a sincere thank you for the vision to create such an inspiring and creative community. It has been a wonderful year's journey for me on Etsy as a buyer. And today, I am on the verge of getting my first shop established. There were oh so many changes made this past year it made my newbie head hurt and fearful of taking the big leap. While not everyone will be in agreement with the views, changes, directions within, I do implore Etsy to listen to what the sellers and buyers are saying. Or better yet ask the daily users of this site. It has always amazed me that selling venues use feedback as a metric for ranking a seller and a buyer but you never see one for the site or its components. Chad, your previous role here should prove invaluable in your new role and what lies before you. Please have a task force to improve the internal search engine as this is the number one tool for buyers to connect with a product on the site. Our next chapter I am sure will be exciting and I wish you and the Etsy world the very best. Please come back and visit NC again! Valerie

  • dodelinedesign

    dodelinedesign said 7 years ago

    Congratulations Chad!

  • kirevi8

    kirevi8 said 7 years ago

    Congrats Chad:) All the best:))

  • aedrieloriginals

    aedrieloriginals said 7 years ago

    Etsy rocks! It's so exciting to see all the new developments underway. Congratulations Chad. I'm confident you will rock on! ;)

  • AntigoniCreations

    AntigoniCreations said 7 years ago

    Congrats, Chad!

  • RobinMariaPedrero

    RobinMariaPedrero said 7 years ago

    Congrats Chad!

  • cheldena

    cheldena said 7 years ago

    Congratulations! I felt your excitement and enthusiasm as I read your letter to us all. How encouraging and motivating! Perhaps consider adding a very small auction format to our shops as an 'option' for us to use when we would like? Especially when many people are leaving eBay due to their extremely high prices etc, etc. I feel it would give etsy sellers even more selling versatility, exposure, including bring more sellers to etsy, and so much more. Looking forward to growing with etsy and especially during these exciting times! Thank you! Warmly, Chel

  • eklecticxplosion

    eklecticxplosion said 7 years ago

    Congrats!!! Cheers! xo

  • ponylover31

    ponylover31 said 7 years ago

    Congrats!

  • Ladybuglace

    Ladybuglace said 7 years ago

    I love your enthusiasm! Lady Bug Lace wishes the very best success with a little bit of lady bug luck!

  • meoneil

    meoneil said 7 years ago

    Congratulations all round. ♥

  • sugarcookiedolls

    sugarcookiedolls said 7 years ago

    Looking forward to a positive future!

  • PaintspotsnSplinters

    PaintspotsnSplinters said 7 years ago

    Congrats on your new role! Looking forward to great things from Etsy!

  • ForsythiaHill

    ForsythiaHill said 7 years ago

    Many congrats! I think because of all the growing pain technology problems over the last month Etsy should offer a FREE 24-hour period to renew previously unsold items (no .20 fee)! More items listed, more potential sales, wow - what's the downside - there is none. It's called "goodwill".

  • CuteKiddoBoutique

    CuteKiddoBoutique said 7 years ago

    Congrats Chad!! I am looking forward to the coming changes!

  • btaylorquilts

    btaylorquilts said 7 years ago

    Great work bringing Etsy to where it is technologically! Looking forward to seeing how things advance. It's always getting better! Congratulations, Chad, I'm so proud to be part of the Etsy community and your heartfelt letter means a lot. Thank you! Bre

  • CBJudith

    CBJudith said 7 years ago

    Can you separate the activity feed categores? LOL! I would like to join many circles, but feel inhibited to do so, since they just obliterate the other two categories (too much action) the other categories are lost! Anyway, I do want to say Congrats, and I look forward to seeing your input, on Etsy! Best Wishes, Judith

  • Christine95693

    Christine95693 said 7 years ago

    Well, as a relatively new seller (and longtime buyer) I wish you a successful transition to your new position. As others have stated they hope sales grow, I personally would like the first one. Lots of luck to you and all of us in the community.

  • dabbledesigns

    dabbledesigns said 7 years ago

    Etsy has changed all of our lives, I look forward to new and exciting changes!!

  • jennyleefowler

    jennyleefowler said 7 years ago

    Hey! Those are some mighty big shoes. THANKS for filling them :)

  • misscoconut

    misscoconut said 7 years ago

    Well, I hope you enjoy working as CEO! As a request, that multiple-shoppes-for-one-account promise is something I've been looking forward to. ;)

  • elementalmojo

    elementalmojo said 7 years ago

    Congratulations! I look forward to seeing what changes you'll make in your new role.

  • GoRustic

    GoRustic said 7 years ago

    Thanks so much Rob, and Congratulations to Chad!! I love Etsy and look forward to a bright future here. All the best, Veda

  • HideaHeart

    HideaHeart said 7 years ago

    Chad: Adding my voice to the many who offer congratulations. I have found being a part of the Etsy community one of the most satisfying and growing experiences of my 'middle age' life. I look forward to the "faster, purposeful and risk-taking" BLITZ-Du-Jour! Best Wishes for a Completely Successful CEO-ship! MCatherine

  • denimsource

    denimsource said 7 years ago

    We are very pleased with Etsy! We have begun pushing our entire vintage line exclusively on Etsy. This place just feels like home, thanks to all for the warm welcome. Here's to great success for sellers and continued success for this community. Denimsource

  • FoundStudio

    FoundStudio said 7 years ago

    Thanks for all your insights & hard work!!

  • monkeypuzzledesigns

    monkeypuzzledesigns said 7 years ago

    Congrat's on the new position in the company. I hope to see solutions to the repeated problems above. As a fairly new Etsy seller, I am also concerned with finding buyers who would purchase at a higher price point for those of us who are trying to price our items at what is necessary to try and make a go of it as a business. I look forward to the evolving future changes keeping the integrity of the company and what it represents. B Hevenor

  • 1000jewels

    1000jewels said 7 years ago

    Congratulations and best wishes for continued success--we look forward to many mutually beneficial years to come (and we keep rolling out more products targeted for/toward Etsy and Etsians). Keep up the great work.

  • mrschadt

    mrschadt said 7 years ago

    very optimistic and insightful. Looking forward to seeing how etsy evolves around your new leadership. Congrats.

  • ElenaMary

    ElenaMary said 7 years ago

    All best wishes to you, Chad in your new role with etsy..I second all recommendations made here..Please remember the majority of us are here to make some money and sales for me at least have been slow to non-existent..whatever you can do to improve sales would be most welcome!!..Circles and teams and treasuries are fine and dandy but in my experience they do not lead to sales..please help us help etsy and improve our ability to SELL!

  • ArtByIris

    ArtByIris said 7 years ago

    Etsy is awesome. I just wish more people knew about it, but when Etsy is mentioned, most people say: 'What?'... Even HERE in NYC, where Etsy's headquarters is located, most people never heard of the name. I wish Etsy was a household name, just as everyone knows what ebay is. Many of the people who have heard about Etsy are either artisans/artists, or people close to them, people who know somebody who sells on Etsy. The problem is that not enough people come here to SHOP for great handmade articles, although there is so much original, amazing art offered here. If you could address this issue, Chad, we will all be very grateful. Good luck with your new position!

  • JADaBathandBody

    JADaBathandBody said 7 years ago

    Congratulations. Onwards and upwards, and success to all here

  • SunkenTreasureJewels

    SunkenTreasureJewels said 7 years ago

    Dear Chad, Congratulations on your new position. May you go from strength to strength. Please remember that engineers and artisans think differently. Some of the new technical changes have really upset the flow of Etsy, especially the search features. I wish you success in your new role.

  • DeeVoo

    DeeVoo said 7 years ago

    Wonderful to have you! I love Etsy, I owe everything to Etsy... One day when I am on TV, I plan on giving credit where its due :-)

  • SiameseTwists

    SiameseTwists said 7 years ago

    Congrats to you!

  • StoneDesignsbySheila

    StoneDesignsbySheila said 7 years ago

    Can't wait to see what you have in store for us! I love all the new changes.

  • KayLeverton

    KayLeverton said 7 years ago

    From here in the U.K. loving Etsy so here's to greater things and 'meeting' more lovely people in your shops and mine.

  • StoneDesignsbySheila

    StoneDesignsbySheila said 7 years ago

    Congrats! I love all the new changes at Etsy and can't wait to see what you have in store for us.My sales have been pretty awesome lately!

  • missmagpiesshoppe

    missmagpiesshoppe said 7 years ago

    Blessings to you, and I'm looking forward to seeing Etsy getting better and better. Congratulations!

  • ShannonCraft

    ShannonCraft said 7 years ago

    Congratulations Chad! :) and Blessings too

  • oldetymemarketplace

    oldetymemarketplace said 7 years ago

    Exciting times for Etsy!!! Best of Luck to you in your new role. I am recently new{ active in selling} on Etsy and am completely happy with how my shop has been received. It would be so nice ~ in the future if Etsy provided a way for sellers to see if they have been featured in any way on the home page. Many thanks for all you have done already! Etsy is great!

  • thriftage

    thriftage said 7 years ago

    I'm excited about the future here at Etsy too. Good luck!

  • 1601tonyh

    1601tonyh said 7 years ago

    congrats to you & many years good health(body & mind). please remember all who sell vintage & found objects..

  • swankness

    swankness said 7 years ago

    Congratulations! Etsy is so wonderful, I also look forward to the future here.

  • thefortunatehome

    thefortunatehome said 7 years ago

    Congratulations! I look forward to seeing your new ideas!

  • sweetlynetreasures

    sweetlynetreasures said 7 years ago

    Best of luck, Chad! I've been on Etsy about one year now, and it has been an absolutely wonderful experience!

  • PrairiePrimitives

    PrairiePrimitives said 7 years ago

    Congratulations on your promotion! I look forward to hearing more about your new ideas for Etsy!

  • BOUYEDESIGN

    BOUYEDESIGN said 7 years ago

    Congrat's it a pleasure to be apart of Etsy Marketplace! Thank you!

  • greenboat

    greenboat said 7 years ago

    Congratulations! I've been consistently impressed with Etsy, and with every change since I opened my shop - looking forward to more!

  • Livingatnight

    Livingatnight said 7 years ago

    Thanks for all that work. What a good time to be here. I'd joined almost 3 yrs ago but had already made a commitment to Worldstock on Overstock. My collaborative of artesans grew and then ended as everyone went their way, and I've just come back to Etsy with my little shop. I'm ready for the kind of super-inspired market place you have in mind and want to share.

  • missouribendstudio

    missouribendstudio said 7 years ago

    Looking forward to being part of Etsy's evolution...it's an amazing place. Cheers!

  • trinketsnh

    trinketsnh said 7 years ago

    Congrats and thanks! :)

  • StarryNightDesign

    StarryNightDesign said 7 years ago

    Congratulations to you! I look forward to the next chapter and am happy to be part of this wonderful community

  • art4ear

    art4ear said 7 years ago

    Congratulations! Hope you can find new ways to attract many new buyers. A fine art category would be more than appreciated, Thanks!

  • CRBoggsDesigns

    CRBoggsDesigns said 7 years ago

    Congradulations Chad...its been an amazing journey that has truly helped launch my business world wide. I have Etsy to thank for that. I hope to see some improvements but overall, its been so much fun, I hardly think of what else it could use...:)

  • ProbablePossible

    ProbablePossible said 7 years ago

    please, Chad, help etsy remember once more that the internet opens a global market to sellers. if we can't get our product out of this country via etsy, we will find another site to give our money to.

  • june2six

    june2six said 7 years ago

    I am very excited to be part of a community that cares about each others success. Can't wait for more positive changes!

  • zillows

    zillows said 7 years ago

    I tell everyone I encounter about Etsy. I love being part of this community!

  • BlissfullyWired

    BlissfullyWired said 7 years ago

    So inspiring, I love how it has grown and you never know who you are gong to meet in this creative palace...love it. You all rock!!!!

  • artaboutlife

    artaboutlife said 7 years ago

    Congratulations Chad! Looking forward to seeing some great changes.

  • JuliaWilliamson

    JuliaWilliamson said 7 years ago

    I'm relatively new to etsy and I look forward to growing with you!

  • dancinglightstudio

    dancinglightstudio said 7 years ago

    Welcome Chad-- I would like to see the Alchemy come back-- please? It is where the majority of my custom work was found. Thanks!!! I know I am not alone on this. Many, many seller miss it. Not the resellers, just the genuine one of a kind sellers.

  • lunamia

    lunamia said 7 years ago

    All the best to you and to this great place, awesome etsy.

  • resupplies

    resupplies said 7 years ago

    Just the reason I needed to restart. I have had my shops on hold for about 6 months --congrats. very excited that I can take labs/classes at 3 am when I am free working nights placed havik on me doing labs in the early mornings.

  • missenpieces

    missenpieces said 7 years ago

    Congratulations Chad on this new position...our future at ETSY is in your hands.

  • TheScrapBasket

    TheScrapBasket said 7 years ago

    Congratulations, Chad! And thank you Rob for starting this business.

  • AlpineGypsy

    AlpineGypsy said 7 years ago

    I'm totally stoked to be part of Etsy, so I'd like to throw my thanks in to Rob as well, and say congrats Chad! Heidi

  • squaredup

    squaredup said 7 years ago

    Heavens to Etsy!

  • jillverbick

    jillverbick said 7 years ago

    Congrats to you and wishes for much success and joy in your work. It is truly appreciated by those of us who love and need the Etsy marketplace.

  • SpiralsandSpice

    SpiralsandSpice said 7 years ago

    The best to you, Chad, in your new position. Sounds like we are in capable hands. The Etsy staff does wonderful work and keeps us all so well informed. It is a wonderful world....this place called Etsy! :-)

  • Princecharming2046

    Princecharming2046 said 7 years ago

    Congrats

  • aFabricDay

    aFabricDay said 7 years ago

    Congratulations Chad! We look ahead to you leading and transforming Etsy to added vibrant yet cosy and profitable marketplace for all sellers!

  • corderart

    corderart said 7 years ago

    Looking forward to a good year with Etsy

  • Paper2Roses

    Paper2Roses said 7 years ago

    Congratulations Chad!

  • VaVaVoomByNikkiDanby

    VaVaVoomByNikkiDanby said 7 years ago

    Thank you for your heartfelt letter. Etsy is a phenomenol world...I love feeling connected with other artists..it definitely relieves some of the isolation of my creative process! I think everyone would agree Etsy is a wonderful forum for selling and for artisans, in particular. I love it! All the best to you and Etsy in the future.

  • RouDesigns

    RouDesigns said 7 years ago

    Congratulations Chad!

  • UrbanAurora

    UrbanAurora said 7 years ago

    I just want to say Thank you to Rob Kalin, you and the entire Etsy Team, You have helped to make my dreams come True!!!!

  • izzyredsboutiques

    izzyredsboutiques said 7 years ago

    Congratulations Chad! Thanks so much for all that each of you do to make this such a great website and so much more! I can't begin to tell you how much etsy means to me! It's one of the most fun and profitable things that I have ever done! And to be able to do it from home is lots of icing on my cake! Just the way I like it! Wishing each one of you all of God's best as you continue to grow and develop to make things even more great!

  • Onaivlas

    Onaivlas said 7 years ago

    Congrats!.....Looking forward to more great things to come on Etsy!

  • TechBeadazzled

    TechBeadazzled said 7 years ago

    Congratulations Chad! You're sincere enthusiasm makes me feel positive for the future! Good luck with your new role.

  • vixjewellery

    vixjewellery said 7 years ago

    Chad - congratulations and best of luck in your new role.

  • ProninA

    ProninA said 7 years ago

    Congratulations Chad! I believe in Etsy!!! Etsy is the Best! Congratulations for continued success ... for all of us.

  • StrangePuppy

    StrangePuppy said 7 years ago

    Congratulations and Good luck to you. I'm slowly moving away from selling on Etsy because it is just too crowded. At first it was a peaceful happy alternative to the greed and mayhem that was (is) ebay, but I suppose like all good things... Well, enjoy your new situation, I know you are all trying, and I have high hopes for the future, I'll be watching from the shadows... Cheers, Pam

  • stephaniemonroe

    stephaniemonroe said 7 years ago

    Thanks Rob and congrats and good luck Chad! Etsy is slowly opening new doors for me and I hope it continues to support the artists behind all the beautiful work. Let's make it happen! *Brooklyn hi-five.*

  • toolisjewelry

    toolisjewelry said 7 years ago

    Congratulations :) All the best at your new role!!

  • Storeyshop

    Storeyshop said 7 years ago

    Congratulations, Chad!

  • nauli

    nauli said 7 years ago

    Congratulations Chad and thank you for your work! Thank you whole Etsy... We really love you!

  • racfranz

    racfranz said 7 years ago

    "Etsy is a marketplace of personal stories and connections"... for this I like it so much. thank you and congratulations. Great post!

  • loretta9243

    loretta9243 said 7 years ago

    Congratulations Chad. Onward and upward! Thank you so much for all of your hard work!

  • judyg623

    judyg623 said 7 years ago

    Congratulations Chad, I am getting ready to open my first shop on Etsy and am very nervous. Guess that makes 2 of us.

  • KokoroForLife

    KokoroForLife said 7 years ago

    Congrats Chad!! Love being part of Etsy's artistic community!

  • susanadrt

    susanadrt said 7 years ago

    beautiful post... etsy is really a special! The way it allows people all over the world to express themselves and sell their art is really awesome!

  • aquarius247

    aquarius247 said 7 years ago

    Congratulations.......I love your attitude.

  • CLWPottery

    CLWPottery said 7 years ago

    You sound energetic and ready to really push Etsy forward in a great way. Best of luck to you and all of the Etsy sellers!

  • KansasKardsStudio

    KansasKardsStudio said 7 years ago

    Congatulations, Chad. I really enjoy Etsy.

  • KansasKardsStudio

    KansasKardsStudio said 7 years ago

    Congrats, Chad. I really enjoy Etsy.

  • thepurselady1

    thepurselady1 said 7 years ago

    Congrats and glad to hear of new and exciting ways. AND..... I noticed on the many comments, that people responded to your letter 5 days ago. I just got the email from Etsy today, July 27. I always seem to get news after everyone else has gotten it. I wonder why this is?? Does anyone have an answer to that?? Also, 4 sales in 2 years is pathetic. My purses are adorable and lots of people look at them. I sell lots of them at local sales. I haven't posted more as what is the point. They sell faster at sales than online. Guess it's the economy, or tons of items online. I have lots of tags.

  • JVincentFitz

    JVincentFitz said 7 years ago

    Congratulations.... I'm still learning how to sell on-line.... it ain't easy!

  • TejasVintage

    TejasVintage said 7 years ago

    Congratulations! I am looking forward to the future and hopefully a long and lasting partnership with Etsy!

  • Onsie

    Onsie said 7 years ago

    Beautifully put. Congrats! I am new to Etsy, but have a love for it. I do not sell anything,yet. I have learned a great deal from other sellers and bloggers on the website. Thank you etsy for everything.

  • rosecottageboutique2

    rosecottageboutique2 said 7 years ago

    Congrats Chad! You'll do great! Etsy is GREAT and Etsians are GREAT! Together we will all make it even GREATER!!! :) Looking forward to the future!! :) Thank you for all your hard work at Etsy!!

  • foreverflowersbyamy

    foreverflowersbyamy said 7 years ago

    Hello, I hope you actually read this and I am not wasting my time. Your best improvements will come from your sellers' comments. I spend most of my non-creating time working on my shop and marketing it. It's a big part of my life and I enjoy it very much. I am concerned about resellers for the reasons stated before and also because there are so many sellers it's hard to get noticed. We don't need thieves glutting up the marketplace. I am just now beginning to sell regularly. I would love it if people did not have to be members to buy because many people who know or contact me from other places refuse to go through the hassle of becoming a member. They go to my shop ready to buy but then have to go back and figure out how to join in order to make a purchase and then get back to my shop. Not everyone is computer savvy. I sell these pieces separately but much prefer going through etsy. Also I would like to be able to write a brief note above each section of my shop. There are different things I want to tell buyers for each category. Also I would like to be able to rearrange in different sections. I know these things will help my sales. Your pages for buyers are confusing for many. It just seems to me that the whole thing needs to be simplified. On most sites, you go on, see a clear way to find what you want and then make your purchase. I like the shop setup on Etsy and the easy way to list items. And I like the contact with other sellers. The circles have helped me find great shops to browse. Also, it is tacky and annoying for people to write me for "liking" their items or shop and then send me a convo trying to get me to buy. I think this should be clear in etsy etiquette. If it is , I haven't seen it. What do you mean by going faster? Sounds scary to me. If you actually read these comments I would like you to let us know that you have. It would bring more community feeling and trust to know you are listening. Good luck to you and to all of us.

  • DairyFarmAntiques

    DairyFarmAntiques said 7 years ago

    Congratulations, and many thanks to you and your team for making Etsy technology what it is today. I am so happy to be a seller (and a buyer!) on Etsy. You are right, the personal stories and connections between the sellers, buyers and the community are what makes Etsy special. I have learned so much from the forums and teams. I am constantly amazed how at how helpful everyone is. Looking forward to working with you in the future.

  • AngelLeighDesigns

    AngelLeighDesigns said 7 years ago

    Congratulations, I too am amazed at my own possibilities and what Etsy does. I do also have to echo Darvix, Mssuzie, Mentalembellisher and others and ask for our chat back. I had all good experiences in chat, and got a lot of really great advice about tech and policy stuff, and general cheering. I have written to the livechat admin folks a couple of times, but it does seem inefficient for them to answer (undoubtedly) the same questions over and over. Seems like chat really worked for the sellers, but also for the admin, too. with hope and excitement, angela

  • ArtigianoJewelBox

    ArtigianoJewelBox said 7 years ago

    Best wishes... like many, I'm looking forward to seeing what is in store as Etsy continues to evolve. As the philosopher says, the only constant is change...

  • shoppolkadots

    shoppolkadots said 7 years ago

    Congrats and thank you for introducing us to Mary. Wishing you happiness, Katherine

  • romyandclare

    romyandclare said 7 years ago

    Congratulations! We have been thrilled with our etsy experience and we are looking forward to the ride into the future. Bring it on! Cheers! Romy and Clare

  • TheHilltopShop

    TheHilltopShop said 7 years ago

    Etsy is a great avenue to sell one's ware. The cost is low, the exposure high. And if you present your item with decent pics, describe it accurately, (even if it is in poor condition) and set a reasonable price, you will be successful on Etsy. The new listing format is so incredibly simple & easy! I love it! Thanks to Rob for all you have done for us! And Best Wishes to Chad!

  • davincisattic

    davincisattic said 7 years ago

    We wish you great success Chad! As for you Etsian Sellers; creative geniuses that you are, we wish you continued creativity and mucho sales this year. Donna and Len :)

  • FreshRetroGallery

    FreshRetroGallery said 7 years ago

    I've been a seller since November and find this biz rather fascinating. Lots of cogs in the Etsy wheel keep it going and a squeeze of fresh oil keep it running smoothly. Thanks, Chad, for the interesting article about Etsy. I hadn't read much about it since I initially saw mention of it in a PAPER magazine a couple years ago which led me to check it out on Wikipedia, browse a bit and then take the plunge. The water is fine!

  • SantaBarbaraCreation

    SantaBarbaraCreation said 7 years ago

    I have been a member since May, 2011 and enjoy participating...... especially as I am 91 years young! Etsy provides a wonderful way to keep in touch with what's happening in the outside world. Many good wishes for your future success, Chad, and for Etsy's, too. Sheila

  • CreativeArtStudios

    CreativeArtStudios said 7 years ago

    Congratulations, Chad! You sound like a great match for this very rewarding job. I have been really enjoying my time spent here on Etsy with my customers. All the best! Judy

  • ApplewoodHandwovens

    ApplewoodHandwovens said 7 years ago

    I've been with ETSY long enough to see tremendous growth... I appreciate the opportunities I've had and believe we will have many more... Congratulations and Thank You for the genuine interest in your job, we'll all benefit.

  • finefeatheredfinds

    finefeatheredfinds said 7 years ago

    Congratulations and good luck to you Chad. I know tv advertising is expensive, but worthwhile. Maybe those of us that are willing could contribute a small percentage of their sales for a month and have Etsy use that money to run a television advertising campaign. I've noticed that most people I meet have never even heard of Etsy.

  • BehindMyPicketFence

    BehindMyPicketFence said 7 years ago

    I'm still relatively new to Etsy (Feb of 2011) and I grow more and more excited to be here and even more to discover all the amazing shops! Congratulations to you, Chad! Thank you for providing the outlet for all of us to come together and feed our creativity! Melody

  • SempreLeather

    SempreLeather said 7 years ago

    Well this is my first reply to a blog on Etsy! Congratulations to you Chad on your new position! I am always so excited to be a part of this community and I look forward to all the great things that come from Etsy everyday to my inbox. It's such an innovative marketplace, with so many very talented individuals. I wish I had all day to just browse around! Thanks to everyone at Etsy and all shop owners for their great contributions to what I call the most exciting place to be on the internet! Kim

  • halfmad

    halfmad said 7 years ago

    Curious to read about the percentage of women in lead roles at Etsy!

  • PeriniDesigns

    PeriniDesigns said 7 years ago

    Mr. Kalin, a big thank you for starting and growing Etsy. I love this marketplace. :) Mr. Dickerson, you are charged with the next chapter of Etsy. Good Luck!

  • myplacetoyours

    myplacetoyours said 7 years ago

    A huge thank you to Mr. Kalin for birthing Etsy and caring for her through the infant and toddler years. Mr. Dickerson, pure now charged with helping her grow up. Beware: teenage years ahead. You'll have to be paying close attention to everything to be sure Etsy makes it through those years of big decisions. It will be very important to get to know her friends and listen to them. Good luck. Parenting is tough some days so hang in there! BTW... THIS friend hopes there is a shipping calculator in her NEAR future - pleeease!

  • jewels50

    jewels50 said 7 years ago

    Congrat's I believe in you!!!

  • thegiftoffiber

    thegiftoffiber said 7 years ago

    Congratulations and good luck. Please keep in mind that there are still thousands of us using dial up computers as we do not have access to high speed, going forward does not mean for everyone faster and more technical. . I love the basic set of Etsy, and having the ability to set up my shop the way I want. There are some wonderful features making it easy for the seller and the buyer I agree also with those who wish to keep Etsy artistic and individual. Do not be so concerned with making a living from selling that the shops are turned into mass productions.

  • cupandpenny

    cupandpenny said 7 years ago

    I look forward to hearing more about planned improvements!

  • creativepebbles

    creativepebbles said 7 years ago

    Nice article. I like your philosophy. Congratulations and I wish you great success:)

  • RopeStoneJewelry

    RopeStoneJewelry said 7 years ago

    Congratulations! Much success to you means much success to us the sellers here on etsy!

  • vintagemaison

    vintagemaison said 7 years ago

    Congratulations - I hope Etsy goes from strength to strength.

  • PreciousPastimes

    PreciousPastimes said 7 years ago

    Congratulations! I feel very optimistic and look forward to positive changes, increased sales, and a bright future for all of us independent business owners on Etsy! :-)

  • happysunrisetoday

    happysunrisetoday said 7 years ago

    Welcome to the helm Chad! Please help stop the resellers from watering down the beauty of Etsy. It's like the Walmarts of the world trying to take over the local Art Galleries and Cobblers shops! As most of these crafters see it, it's your most important assignment to keep Etsy running and keeping the "real" crafters here.

  • pinkadrenaline1

    pinkadrenaline1 said 7 years ago

    I am really happy that etsy is doing well these days, where I live the economy is not great. It is awesome to have support from a thriving community elsewhere!! Thanks everybody!!

  • studioB123

    studioB123 said 7 years ago

    Congratulations Chad. I am looking forward to the day that when I say to someone, "you can go to my etsy site and check out my stuff ", and they don't say, "etsy....what's that?"

  • peachga11

    peachga11 said 7 years ago

    Congrats and can't wait to see what you have in store for Etsy!! I live in NC--yeay for the shout out!!

  • HisDesign4me

    HisDesign4me said 7 years ago

    Where did Rob go? I believe I read an article on him in guideposts or readers digest, recently. Congrats to you, Chad. I havent made a sale with Etsy, yet. But, it has only been two months. I can say that ive been given many tips by Etsy support, blogs, etc. I do believe it is my inexperience. I would like to see opportunity for more showcases at less expense to us newcomers. Let us find out if it works. If it does, we are surely willing to pay for showcases in future. So far, showcase didnt generate any sales. Sorry to sound negative. Like i said, i may need to do something different. I have no circles and am not sure how to join one. I applied for kansas city group. No answer, yet. I remain optimistic as i await my first of hopefully many sales. Let me know if you come to KANSAS CITY, MO! :-) There is an Etsy seller here! Lol

  • ALTEREDsewFittingly

    ALTEREDsewFittingly said 7 years ago

    >sniff...tear...I'm so proud! I've been a watcher, pursuing "an honorable technical career" and denying my inner artist... with all this amazingness going on around me... I love what they do! Thanks for your dedication! Now so many more can also DO what they LOVE! ...sooner or later, me, too!

  • rubymountains

    rubymountains said 7 years ago

    Great Job for all the techies at ETSY..... Thanks . Cheryl

  • gussygreen

    gussygreen said 7 years ago

    Congrats and looking forward to it!

  • JoyBelleJewelry

    JoyBelleJewelry said 7 years ago

    Congratulations! Definitely looking forward to improvements to make Etsy more functionally sound for sellers AND buyers. Cannot wait to see how you mold this company, Chad!

  • CMarieAndCo

    CMarieAndCo said 7 years ago

    Congratulations Chad. Thank you for all the hard work and support from the entire Etsy team! :)

  • pinkiestar84

    Stacey Hirsch said 6 years ago

    Hi, I wasn't sure how to contact a manager or anyone above her. so this may seem silly. I had a case opened recently and Eva (your support team) closed it. I was unsatisfied with the result and asked for a manager to take a look at it. She refuse to do so and she also refuse to give me her last name. She closed my case because she said ETSY don't deal with this type of situation and there was nothing she can do. Basically, I had to return a product on here because the handmade clock did not work. It cost me $26 to ship it back. The seller only refund me $6.50 for the shipping because that's the shipping cost on her policy. I found it silly that ETSY cannot solve this simple problem. My point is that, I had to paid out of pocket for the shipping cost to return it because the clock did not work and yet I am unable to get a full refund for the shipping cost.

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