Shop Etsy

KISSmetrics

Aug 6, 2011

by ericds

You may have heard recently that Etsy, and about a dozen other companies were mentioned in a class-action complaint making privacy-related claims. The complaint relates to a browser technology allegedly used by one of our vendors, KISSmetrics. We’re confident that these claims will be found to have no merit, but as soon as we became aware of the concerns about KISSmetrics technology, we made sure that the techniques in question were not in use on Etsy, and we have disabled and are no longer using KISSmetrics.

This also provided a reason to renew our commitment to you about privacy. We take your privacy very seriously and our relationship with the Etsy community is of paramount importance. We work hard to maintain an open, honest, and respectful relationship with all of our members. We also want to reassure you that this issue will not distract us from our mission of creating a better marketplace for you.We’ll still be working hard to achieve all the great things that we have planned for the upcoming holiday season [1]. We’ll keep you posted with any updates.

[1] – http://blog.etsy.com/en/2011/chads-update/