Shop Etsy

Tech Update: New Shipping Tool Available

Feb 23, 2010

by TechUpdates

UPDATE: Sellers, we are now using the new tool and have removed the old one.

[The following was originally posted in August of 2009.]

We are happy to announce that we completed our beta test of the new shipping regions tool. Sellers will now have the option to use the existing Shipping Profile page or you can use the new Shipping Profile page, which includes the option to ship to a geographic region as well as to an individual country. Sellers can also find the link to the new Shipping Profile on the existing Shipping Profile pages.

For now, we have included just two new regions, but we may add more in the future:

  • Europe non-EU countries
  • European Union countries

Here are some answers to frequently asked questions about this feature:

Using regions in your shipping profile is completely optional. You need not change your current shipping profiles, and you can still create “custom shipping profiles” just as you have done in the past. The regions are predefined and cannot be altered.

These regions are not necessarily tied to specific shipping profiles used by postal services or shipping companies such as UPS or DHL. This level of customization is something we’d like to offer in the future, but it is not possible at this time.

We cannot create regions at the province or state level at this time. This means, for example, that we can’t offer regions within the U.S. or Canadian provinces or other such groupings.

A country shipping cost will override a regional shipping cost if that county also appears in the region. For example, if there is a country cost listed for France and a regional cost for the European Union (which includes France) the country cost will be the one used. The country cost can be set either higher or lower than the shipping cost for the rest of the region.

The order in which countries are displayed on the View Listing page has been updated. The item the country ships from will be listed first (except in rare cases where the seller does not ship to her own country), and all other countries and regions will be listed alphabetically thereafter. Finally, “Everywhere Else” (if offered) will be displayed last.  

The shipping cost will be applied based on the mailing address the buyer enters at Checkout. (This part of the tool remains the same.)

Here’s an example of how a hypothetical seller from France could set up her shipping costs:

  • Ship to France: $5 USD
  • Ship to Canada: $8 USD
  • Ship to Europe non-EU countries: $7 USD
  • Ship to European Union (EU) countries: $6 USD
  • Ship to United States $8 USD
  • Ship to Everywhere Else $10 USD

Note: It is OK to have the same price to more than one country or region as in this example.

In this example, buyers who check out and enter France in their shipping address would be charged $5, since the country shipping cost would override the regional European Union (EU) cost, even though France is in the EU. Similarly, buyers from Germany (in EU) would pay $6, buyers from Switzerland (non-EU) would pay $7; buyers from the United States and Canada would pay $8. Buyers from Australia would pay $10, as they would be from “Everywhere Else” in this example.

Using shipping regions is completely optional; as a seller you don’t have to do anything differently if you prefer to continue to set shipping costs individually for each country. These changes to shipping are compatible with the shipping profiles you currently use on Etsy.

To start using this new shipping regions tool, you can find a link on both the create a shipping profile page and the edit a shipping profile page under Your Etsy. Remember: If you change your shipping profiles, you need to apply the revised profiles to your listings by going to Your Etsy > Batch Shipping.

We are closing comments on this post so that we can follow your discussion in this Forum thread.

Shipping How-To’s | Tech Updates

P.S. If you would like to receive breaking, vital Etsy news as it happens — delivered straight to your email inbox then sign up for Etsy News Alerts emails. Read more about it here. Expect this as an Etsy Alert email in your inbox if you already subscribe to the list.

You can also get an RSS feed of all TechUpdates here.