Hello, Etsy community! In an effort to allow a greater opportunity for discussion on each individual topic that we cover, I elected to have the Community Council focus on just a pair of topics that have recently received a lot of attention in the Etsy Forums. These are the topics of home page Treasuries and Etsy’s communication with you, the Etsy community. Mary, from Etsy’s merchandising team, joined the Council for a lively talk about home page Treasuries, seeking the Council’s answer to these two questions:
1. Thinking in terms of your own shop, what cap would you want set in place allowing your items to show up on the home page?
2. As a Treasury maker, would you feel comfortable with items being automatically removed from a collection you made or your list becoming ineligible for the home page because it contains items that have already been featured within a defined time period?
Everyone present had an opportunity to share their thoughts. Some of the Council thought that, frankly, Etsy has bigger fish to fry. Still, virtually everyone agreed that any given seller should be in a home page Treasury no more than once per week with most Council members preferring stricter limits of either once per 10 days, biweekly or monthly.
The Community Council was somewhat less unified over whether or not they would be okay with items being removed from Treasuries that had already been featured in the limited time in order to have those Treasuries on the home page. Council members acknowledged the work involved to curate a collection of items around a theme, and nearly everyone agreed that a good way to potentially circumvent this issue would be to warn Treasury creators that Etsy sellers in their respective lists had been recently featured on the home page.
In what turned out to be an unfortunate irony, we didn’t have very long to discuss the topic of communication from Etsy to the community. As a result, this will be the leading topic of discussion at our March meeting. Nevertheless, the message from the Council was loud and clear: we need to find avenues beyond the Forums and the Etsy Blog to share important messages with the Etsy community. The leading suggestions for ways to do that were more notification bars at sign in (like you see when you need to leave feedback) and greater use of the Etsy News mailing list.
The format of these meetings is still a work in progress, and the community (and Council in their organizing efforts!) did such a tremendous job of providing a list of discussion topics for us in January that we didn’t need to ask for a new list this month. Because we’ll be discussing how Etsy communicates with the community again in March, I encourage you to share your thoughts on how we at Etsy can improve the way we communicate with you in the comments below. The Community Council and I will see you back here next month!