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Introducing a New Series: All about Etsy FAQs

Jan 10, 2008

by Vanessa Bertozzi

Etsy.com handmade and vintage goods

Here we are at the beginning of a brand new year, reflecting on the business that Etsy has become and strategizing on where the company will go in 2008. And we know Etsians have been doing the same, so we’ve been pricking up our ears. There are certain frequently asked questions that often come up when talking with Etsians and reading the forums. We decided to run a new Storque series as a way to communicate our answers to Etsians: All about Etsy FAQs. 

These FAQs won’t so much walk you through technical how-tos or do double duty for site Help and the site FAQs, though we will be pointing you to that info where appropriate. Rather, this series is meant to give voice to some of the thought processes that admin have gone through and that have informed our planning as we look forward to 2008.  Our hope is that being transparent with our processes and the way the company is structured will give you a better sense of the inner workings of Etsy.

Friday January 11
Vanessa: About the Storque
Sara: About the Teams

Monday January 14
Mary: About the Etsy Labs
Emily: About Customer Support

Tuesday January 15
Kelly: About Developing Ideas into Site Features
Annette: QA

Wednesday January 16
Matt: About Etsy Advertising

Thursday January 17
Lauren: About the Etsy Community
Lauren: About Etsy Policy

Monday January 21
Mary, Michelle, Lauren: About the Virtual Labs/Workshop/Chat

Tuesday January 22
Sarah: About the Law

Wednesday January 23
Chris: About Engineering

On another (more personal level), you can also get to know the admin in a fun little series called About Us: Etsy Admin.

6 comments

  • ornella

    ornella said 10 years ago

    I would like to insert a gift certificate on my shop . how? thanks

  • jujucrochet

    jujucrochet said 10 years ago

    I do not want the name jujucrochet as it was inadvertently entered. How do I go about re-registering? Can I unsubscribe and sign up again? Thanks for your help anyone. Jackie

  • studiocary

    studiocary said 10 years ago

    Just wondering.... Does the counter for number of times item is viewed change when I look at my own item? I think not, but just checking. I know it won't let me HEART myself. :)

  • CreationsByJudy

    CreationsByJudy said 9 years ago

    How do I change the words on one of my sections? It lists Baby Alive Feel Better and I want it changed to Baby Alive 12" clothes and have not found a way to do this.

  • HildeMosaics

    HildeMosaics said 8 years ago

    I sold an item which I took out of the Etsy storelisting ,do I owe you anything for it?

  • martywhitedesigns

    martywhitedesigns said 8 years ago

    one of my items that I renewed isn't showing up on my shop page, but if I click the item that I renewed just after th emissing item, I see the missing item and can click on it. It' snot beeninactivated, nor has it been sold. Anybody know what might have happened?

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