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You Be the Judge: Pretzel Snack Time

Mar 7, 2012

by Sarah Feingold

Etsy.com handmade and vintage goods

As Etsy’s in-house attorney, Sarah loves reading up on legal disputes, particularly those regarding copyright and patents, given her day job. In the You Be the Judge series, Sarah offers the case up to you — how would your gavel swing?

Before a business launches a line, product, or service, the business must choose a name. Name your new venture a made-up creative word, and you may need to educate the public. Name it something too basic, and you may not be able to prohibit the competition from using that same moniker. So as good ol’ Shakespeare asked many moons ago, “What’s in a name?” In the case of a thin salty snack, You Be the Judge!

In 2004, Snack Factory, run by Warren and Sara Wilson, started selling a flat pretzel snack called Pretzel Crisps. Retail sales of Pretzel Crisps exceeded $100 million last year. Snack Factory filed a trademark registration for “Pretzel Crisps.”

Frito-Lay, owned by PepsiCo, manufactures, markets and sells snack foods like Rold Gold pretzel products. As of 2009, PepsiCo’s product lines resulted in annual net revenues of $43.3 billion. Frito-Lay opposes Snack Factory’s trademark registration claiming the term “Pretzel Crisp” is generic.

As we’ve discussed previously, in the U.S. a trademark is a word, logo, symbol or a design that identifies the creator of a product. A trademark must be distinctive to receive protection. A fanciful word (like Xerox and Kodak) or an arbitrary name that has no relation to the goods or services (like Apple for computers) are stronger marks than a mark suggesting a quality or characteristic (like Microsoft for software). A descriptive mark that describes a characteristic (like Holiday Inn for a hotel) ordinarily does not qualify for protection unless it attains secondary meaning becoming distinctive through long-term use or large amounts of advertising and publicity.

On the other hand, generic marks are open to all to use, and are not protectable. The rationale is that no business should have the exclusive rights to a basic word that generally identifies a product.

Frito-Lay argues that the term “Pretzel Crisps” is generic. They issued a statement saying, “generic product descriptors like ‘pretzel crisp’ should be available for any food manufacturer to use. We have no objection to Snack Factory using the term on their product; we object to Snack Factory’s attempt to register the term and prohibit everyone else from describing products as pretzel crisps.”

Snack Factory will likely argue that they used the term “Pretzel Crisps” since 2004, the term is distinctive, and it has achieved secondary meaning. Snack Factory may claim that consumers recognize the mark “Pretzel Crisps” as having a source indicating thoughts of thin pretzels.

Should the term “Pretzel Crisps” be protected as a trademark? In the case of the flat pretzel snacks, You Be the Judge!

68 comments

  • ShopWords

    Ellen from ShopResource said 7 years ago

    I'd have to agree with Frito-Lay on this one. They are not saying don't use the term, they are saying no one can own it. If everyone could take a pretty common word or phrase, register it, and prevent everyone else from using it, it would get a little crazy! Trademark run amok! It would be different if they were using a similar logo, copying their advertising slogans, or other infringement.

  • Iammie

    iammie from iammie said 7 years ago

    Ummm...interesting.

  • AdrienneLojeck

    Adrienne Lojeck from WingsOfClay said 7 years ago

    I have to agree with Ellen on this one: what if someone started trademarking words like "Art" or "Jewelry", and insisted that no one else use them--it would get crazy! Maybe instead, this company could call their product " the ORIGINAL pretzel crisps"...could they trademark that phrase, maybe?

  • ellententen

    ellententen from ellententen said 7 years ago

    I say, nobody was talking about or heard of pretzel crisps until they came out in 2004. That's what I think, I hadn't heard of them. So I rule with Snack Factory!

  • dottywalker

    Dotty Walker from SewThoughtfulBlanket said 7 years ago

    Oh, wow. Let me see. Umm.

  • hyperbolehong

    Elizabeth Hong from hyperbolehong said 7 years ago

    I am more willing to agree with Pretzel Crisps on this one, I have never once said, "I could really go for a pretzel crisp" when I wanted a pretzel, and I assume if I ever had a Pretzel Crisp I would ask for it by name, I don't know of another snack that has the flat pretzel attributes. But copyright law is tricky and frustrating at best, good luck Pretzel Crisp.

  • littlepancakes

    Melissa Pancakes from littlepancakes said 7 years ago

    Could it be that frito lay wants to make something with that name too? They must have some motivation behind complaining about it.

  • TheIDconnection

    TheIDConnection from TheIDconnection said 7 years ago

    Interesting read!

  • MegansMenagerie

    Megan from MegansMenagerie said 7 years ago

    I would have to agree with frito lay on this one. Pretzel crisps are pretzel crisps just like pretzels are pretzels. More than one company makes pretzels so what's the big deal?

  • rorymosman

    Rory Mosman from FeatherKeeper said 7 years ago

    I would be more inclined to rule with Frito Lay. The term pretzel crisp is a bit to generic to own the rights to it for a product. They would find less of a challenge if they were to begin labeling packages Snack Factory Pretzel Crisps. I am sure their name is already trademarked. Also they would not have to worry about anyone else having sole rights if they are not able to. By this time they have enough knowledgeable customers who would continue to buy their products even if another company offered pretzel crips. Interesting topic either way.

  • uswatsons

    Sylvie Liv from SylvieLiv said 7 years ago

    It does seem like the only reason Frito-Lay wouldn't want Snack Factory to be able to copyright the name is that they want to imitate the product and call it the same thing too. That doesn't feel right to me, since Snack Factory built their company around Pretzel Crisps, and Frito-Lay built their own around chips. I'd say let them have their name! If another company wants to make a knock- off, just call them Pretzel Thins, Crispy Pretzels, or something similar!

  • goodbeads

    goodbeads from goodbeads said 7 years ago

    So interesting topic!

  • NikNakNook

    Susan M from NikNakNook said 7 years ago

    Interesting.... Frito Lay has several products with relatively generic names - Munchies®, Nut Harvest®, Grandma's®, and the most obvious, Sun Chips® - as names go, all those can be found in the dictionary. Those names are no more or less generic than 'Pretzel Crisps'. I don't think FritoLay has a case.

  • Mclovebuddy

    Mr. Sal Phan, Bichon Frise from Mclovebuddy said 7 years ago

    hmmm. registered trademark? american copyright or international? both "pretzel" and "crisps" are extremely generic terms. crisps is the term used by the brits and i think most of the commonwealth in place of the american word "chips", but it's not as commonly used in american english as a thing itself. i can see susan's point, too. it depends. i would say "sun chips", "nut harvest", and is different enough since they use and combine words that don't go together though extremely common. "munchies" is a word for craving. applied to a snack, it kind of shifts its meaning and use so that's different enough, too.

  • MastersOfFate

    MastersOfFate from MastersOfFate said 7 years ago

    A rose is a rose is a rose... Pretzel Crisp, Pretzel Whisp, Pretzel Thingamajig...it all goes with chocolate! Let everyone use the name! ^_^

  • worksofwhimsy

    worksofwhimsy from worksofwhimsy said 7 years ago

    I have to go with Frito on this one. Pretzel Crisps is a basic descriptive phrase (think Pretzel "Chips", Americans), like "potato chips", or "popped corn". If Snack Factory had named their product Pretzel Crispies or Pretzel Crisparoos, it wouldn't be an issue.

  • ajsweetsoap

    Denise Mancuso from ajsweetsoap said 7 years ago

    Trademark infringement is one of my pet peeves - it has really gotten out of control in this country and in many cases, the bigger companies bully the smaller ones into submission.... In this particular case, I would see no problem with trademarking the name "Pretzel Crisp". It is the name of a specific product, not a general product (a generic pretzel wouldn't be called a Pretzel Crisp or vice versa).

  • rebourne

    Marni from rebourne said 7 years ago

    I will never agree with Frito Lay about anything. Except that their products are addictive.

  • DriftingWhispers

    Chelsea from DriftingWhispers said 7 years ago

    I agree with Ellen as well but I think Elizabeth Hong has a good point about never thinking "I could really go for a pretzel crisp"

  • BanglewoodSupplies

    BanglewoodSupplies from BanglewoodSupplies said 7 years ago

    That was so interesting. Wow, I need to sell pretzels...

  • TheHickoryTree

    Linda from TheHickoryTree said 7 years ago

    Pretzel Crisps denotes a pretzel like snack that is pretty crispy. Do I think it should be trademarked? Sure why not. It's not a word I use in everyday conversation and I don't think Frito-Lay does either. Plus add in the fact that it probably won't make a hill-of-beans difference to Frito-Lay's profit margin if it is trademarked. If you ask me (and you did) I think Frito-Lay has some ulterior motive behind the lawsuit. Perhaps a similar product in development. Let them trademark it for goodness sake afterall it's their product's brand name.

  • mazedasastoat

    mazedasastoat from mazedasastoat said 7 years ago

    Did they invent the pretzel crisp, or was anyone else making them first? If they invented the item then I think they have a right to copyright whatever name they decide to call it, as it was obviously not a generic item before they started to make it. It's not as if there are thousands of competitors making smilar items, as there would if someone wanted to copyright the term "Chocolate Chip Cookies". There was a similar battle here in the UK a few years ago over a product called Crab Sticks, but as the manufacturers proved they came up with the concept they kept the right to the name.

  • caseysharpe

    Casey Sharpe from caseysharpe said 7 years ago

    I think the major key here is in word usage. If this is a US registration, I think it's completely fine, because nobody says 'crisps' here, which makes it an uncommon usage. If it's an international registration, then you're going to have a problem, because they become two generic terms.

  • NicoleNicoletta2

    Nicole Nicoletta from MintMarbles said 7 years ago

    hmm...i think it's all the same in the end so it shouldn't matter what its called. delicious none the less.

  • megk8199

    Megan Morris from MadebyMegShop said 7 years ago

    I would have to say it's too generic a term to be covered under copyright laws. I'd agree with Frito Lay.

  • HatsInRebellion

    Holly Karr from HatsInRebellion said 7 years ago

    I was legal admin for a patent and trademark attorney and learned trademark law. The U.S. Patent and Trademark Office will undoubtedly rule the name generic. Sorry, Snack Factory, go back to the brainstorming room.

  • craftsandcuriosities

    craftsandcuriosities from craftsandcuriosities said 7 years ago

    Normally I'm against excessive copyright, but in this case, I do see the point the Snack Factory has. The term wasn't in use until they created it, and the two words together isn't really commonly used. It makes me think of using the term "kleenex" to mean "tissu"e - one is copyrighted, even though it's commonly used *after the specific company made it.* Same as the word "google." On the other hand, I'm still uncomfortable with excessive copyrighting... ;o)

  • TangledArts

    TangledArts from TangledArts said 7 years ago

    Agree with Frito-Lay. Same concept as "corn chip" or "wheat cracker". It's a generic product description, not a brand name.

  • Parachute425

    Terry from Parachute425 said 7 years ago

    Agree with Frito-Lay. Pepperidge Farm has "Pretzel Thins". I wonder how they weigh in.

  • TheInspiredTrader

    Deb from TheInspiredTrader said 7 years ago

    While I agree the word "Crisps" alone is generic, however, when combined and used with "Pretzel" is becomes descriptive of the characteristic and a descriptive feature of the food. Additionally, it implies a different process for creating a pretzel. Indeed, even without seeing the product you can imagine a very crispy thin pretzel shaped like a potato chip. Beyond the length of time Snack Factory has been producing this product is the timeline of the application. If Snack Factory applied for a trademark prior to going national with a product and or in conjunction with a process patent it would also (IMHO) strengthen the case for Snack Factory. Given the shift to healthier eating, Frito-Lay would be heavily invested in stopping an "up and coming" competitor in any way possible. An interesting aside, Frito-Lay now refers to their processing facilities as a "Snack Factory". Sounds like the big guy bulling the up and comer to me. It wouldn't surprise me if Frito-Lay attempts to purchase Snack Factory; if you can't shut them down buy them out.

  • decembermoondesign

    Doreen from decembermoondesign said 7 years ago

    I agree with Frito-Lay. It would be like MacDonalds wanting to copyright the word "Hamburger".

  • AustinModern

    Elle from ChaseAndScoutDesign said 7 years ago

    I have a bag of those in the pantry.. I thought they were called Pretzel CHIPS. Actually this sort of stupidity has the opposite effect and I usually decide to actively avoid buying products from the company claiming ownership of a commonly used word.

  • PinesVintageClothing

    Pine from GoodOldVintageOnline said 7 years ago

    I say Snack Factory wins. Although it does seem a bit extreme to claim ownership of a chip design or term or whatever, it is a unique snack. If all the smart snack makers at Frito Lay, over all these years, failed to create and produce a flat pretzel, why shouldn't Snack Factory reap the rewards of being innovative? You snooze you loose Frito Lay

  • KaiceJoy

    Kirsti Joy from KaiceJoy said 7 years ago

    Fun to read-I honestly don't have an opinion either way....just interesting to think about the impact of a name!

  • funkomavintage

    Tressie from funkomavintage said 7 years ago

    Oh Baloney! FritoLay/Pepsi. No one had ever uttered the phrase "Pretzel Crisps" until Snack Factory did. Since SF has a patent on it, that settles it in my mind. I've been eating pretzels for 5 decades and I never ever called anything pretzel-like a Pretzel Crisp. That's a weird phrase and so unique. Hey FritoLay, go back to advertising with The Frito Bandito !!

  • dbabcock

    Deb Babcock from BlueSkyPotteryCO said 7 years ago

    This part of the law (copyrights, trademarks) is such a difficult issue for small businesses. It generally comes down to who has the time, energy and lots of money to 1. protect their trademark from infringement and 2. fight off a bigger company with lots of resources who wants to use it or claim it for their own. Most small businesses just have to back off and regroup.

  • myvintagecrush

    Kathleen from myvintagecrush said 7 years ago

    Oh, my.. the technicalities of law. I like glitter!! ;p

  • suzgwhite

    suzgwhite said 7 years ago

    How about SunChip? Pretty generic, sun and chip - already registered. Interesting enough, a Frito Lay brand.

  • glusk

    Tara Galuska from GluskDesigns said 7 years ago

    All I know is the I am hungry for pretzels m&m's now.

  • 19yearslater

    Sarah Moe said 7 years ago

    Yeah, those two words together are less generic than Frito Lay seems to want them to be. There are plenty of other ways to brand a pretzel crisp so I don't know why they wouldn't want Snack Factory to have the trademark unless they were planning on taking the name and trying to pass one of their products off as the original.

  • AlpineGypsy

    Heidi from AlpineGypsy said 7 years ago

    All I know is: anything with pretzel in the title is DELISH - HA!

  • allisoneastmanbeads

    allisoneastmanbeads from allisoneastmanbeads said 7 years ago

    The combination of words is definitely unique. McDonald's didn't invent the term hamburger. It was already a word when they started making them. I hope that Snack Factory comes out on top.

  • uniquefabricgifts

    Unique Fabric Gifts from uniquefabricgifts said 7 years ago

    I do not know enough about the trademark law to give an opinion. I just hope that justice prevail.

  • sarahridgley

    Sarah Ridgley from PheasantPress said 7 years ago

    I think Pretzel Crisp is a unique name and not generic. No one was using that combination of words before they started. The two words by themselves might be generic, but when combined together they create an entirely new concept. I hope they can trademark it.

  • amyblandford

    amyblandford said 7 years ago

    Snack Factory. "Pretzel Crisps" is not a common phrase, or at least it wasn't until they used it. (I still don't think it is.) I've never heard anyone use the word "Crisp" as a noun they way they do "Pretzels", "Chips" or "Crackers". "I sure could go for some crisps!" nope. "Crispy Pretzels" (as opposed to the vastly superior soft kind) I would say is generic, but Pretzel Crisps is not. Did they apply for the trademark recently? Are we still within the standard time period given for the raising of objections? If not, it should be a done deal. Objections should be considered, but registered trademarks should be respected. I'd hate to see them lose it just because the objector can afford to spend more in court. That doesn't bode well for the rights of us little guys.

  • foxdragon

    Marika Tobak said 7 years ago

    I think Snack Factory is concerned (and rightly so, I would think) about the following scenerio (though it could be any brand involved). Scenerio: Frito Lay decides to make chocolate-dipped, thin, crispy pretzels and names them "Rold Gold Chocolate-Dipped Pretzel Crisps". Or they make something like caramel popcorn clusters, but with a pretzel base and call it "Pretzel Crisp Clusters". Customers see this product, and because of the name associate it with Snack Factory's products, reputation and marketing. They purchase it. No money for Snack Factory despite (otherwise) successful branding and advertisement, and if the customer did not enjoy the product they may develop a negative image of Snack Factory's product. If they did copyright the name "Pretzel Crisps" then those new products would be called "Rold Gold Choco Pretzel Chips" and "Pretzel Crunch Bunches" or something and customers likely would not associate them with the Snack Factory product. And to those saying "Sun Chip" is a generic term... yes, each word is common and generic. But there is no type of chip called a Sun Chip. I cannot think of any other brand's chips that I would ever think to call a Sun Chip. That, not the words themselves, is what makes it unique.

  • ultraterrestrial

    becca kacanda from ultraterrestrial said 7 years ago

    Snack Factory's Pretzel Crisps are the most delicious damn pretzels I've ever eaten, especially the "everything" ones. I normally do not buy snacks but they are usually a staple on my grocery list. It's insane how much money they've made off them ! geez..but they are really good.

  • designlab443

    Tracy from designlab443 said 7 years ago

    I can't be the judge on this one... I love pretzel crisp, the Garlic Parmesan are the best with hummus!

  • TheCelticCup

    Denise Smith said 7 years ago

    I think it's a case of a mega company bulling a smaller company. The term "Crisps" is indeed a British term for what Americans call a 'chip'. The fact that these amazing flat pretzels are so different than anything out there is evidence of how unique they are. I think the name "Pretzel Crisps" should be awarded a trademark for The Snack Factory.

  • FavorMyParty

    Favor My Party Ladybug Birthday Party Favors from FavorMyParty said 7 years ago

    Kleenex and Xerox have gained secondary meaning, but "pretzel crisps" had a perfectly good meaning in the first place. These words did not gain anything more than what they already mean. I would side with Frito-Lays and I don't even like chips! I am curious what a real judge would say.

  • liddysopretty

    liddy sopretty from liddysopretty said 7 years ago

    Interesting argument...and good info to think about when running a biz

  • staceypostus

    staceypostus said 7 years ago

    I'd certainly never heard the term "pretzel crisp" until Snack Factory starting making them... and they are super yummay. :D I think it is a unique term for a unique product. Pretzels have been around for ages, but they made 'em flat. Too bad Frito Lay, someone else thought of it first.

  • BethanyAnne620

    Bethany from BGPaperMemories said 7 years ago

    Very interesting. Although Pretzel Crisp isn't an outrageously original name, it's not a common name for pretzels. It's not like they are trying to own a common phrase. PS.. Being from the home of the Pretzels, (Freeport Pretzels!) This caught my attention.

  • ErikaPrice

    Erika from ErikaPrice said 7 years ago

    Hmmm - don't really have an opinion either way. We don't get them here in the UK, and they certainly don't look a bit like our good old British crisps!!! Having said that, I must admit to being rather fed up with companies trying to trademark every conceivable word, name, phrase and saying in the dictionary.... I can envisage a time when we won't dare speak without fear of being sued by some corporation or other for inadvertently breaching someone's copyright.....

  • DownToTheWireDesigns

    Chuck Domitrovich from DownToTheWireDesigns said 7 years ago

    So 'Snack Factory' is okay (it's much MORE generic-- Frito Lay cannot refer to itself as a "snack factory" now?) but 'pretzel crisp' is not? I can see making the point that "potato chip" is generic and it would not make much sense to allow any one company to own that descriptive phrase, but it seems in this case that this is a product that was first developed by Snack Factory. It's not like they tried to trademark a name for something that everyone was making and selling. I personally think that the law has made a mess of itself in cases like these by largely siding with whoever has the most money/best lawyers; Frito Lay will probably just throw as much money and as many legal arguments as it takes go get one to stick. Then they will start using the term "pretzel chips" to sell their own knock-off of Snack Factory's product and ten years from now they will attempt to trademark the term themselves!

  • LittleWrenPottery

    Victoria Baker from LittleWrenPottery said 7 years ago

    Tough one this, I think had they been wanting to trademark 'pretzel' things would have been quite different. I'm not sure that its too generic, kinda reminds me of when the smiley face was attempted to be copywritten. Some things are just too far in the public domain!

  • schn00pydoo

    janet chavarria from copastetiq said 7 years ago

    if a company wants to use a generic term that is also a trademark name to describe a product they need to take out the thesaurus and use a different but similar description or they can change the way the words are spelled "pretzels crisped" or "pretzel-crisps" or "pretzelles" or "pretzel wafers"

  • EnterpriseAmericana

    Enterprise Americana from EnterpriseAmericana said 7 years ago

    I would want to know what precedent was set by other cases defining 'long term' use. I would say that 8 years is probably sufficient but then again I'm not an attorney. In real estate (NY) it takes 10 years to file for adverse possession. Maybe not a fair comparison but its the first thing that pops in my head. (My other career) What doe the FTC consider long term? If that if defined with in the 8 year parameter then I surely think they have an argument.

  • EnterpriseAmericana

    Enterprise Americana from EnterpriseAmericana said 7 years ago

    ...oh and has anyone else used the term Pretzel Crisps?

  • 3princessesengraving

    Tyson and Rachael from 3PrincessesStore said 7 years ago

    I'd have to side with Frito-Lay. "Would a rose by any other name still smell as sweet? What if you call them stink blossoms? - Bart Simpson" If we let companies big or small copyright common use words it puts other companies at a disadvantage. The names that Snack Factory is trying to copyright "Pretzel Crisps" is pretty generic and are descriptive words. Frito-Lay in turn may not be able to use like words such as "crispy" or "Pretzel chips" because it would be to similar to the copyrighted name. People are comparing the David and Goliath story, but it doesn't apply here. In this case, Goliath is a happy sleeping giant and David is poking him with a stick.

  • GracieDesigns

    Kelley Grace Quakkelaar from GracieDesigns said 7 years ago

    hmmm. I love pretzel crisps, but I think it is a general term...it is tough one. Other people are already making them: http://www.pepperidgefarm.com/ProductDetail.aspx?catID=859

  • OnlyOriginalsByAJ

    AJ Marsden from OnlyOriginalsByAJ said 7 years ago

    Hmmm....this is a good question, but I think I'd have to side with Frito-Lay. A few weeks ago I was watching Kitchen Nightmares and the owner of the cafe he was trying to help had trademarked the word "Hun" and of course the community was very upset by this. Who would trademark the word hun!? She gave up the trademark, but the fact that she was even able to get such a common word trademarked just blew my mind!

  • SeaFindDesigns

    Tracy Prince from SeaFindDesigns said 7 years ago

    Tough call.... sounds a bit generic, however Chuck of DTTWD makes a valid point!

  • LionsgateDesigns

    Marie Jenkinson from LionsgateDesigns said 7 years ago

    Well this was interesting and I have a big question for Sarah at Etsy (along with everyone else too for that matter). There is currently a big issue with the term "brooch bouquet" on Etsy where the woman who is claiming to have invented the product and the term is applying for a trademark (hasn't received it yet) but is currently having her lawyer get Etsy to take down other designers listings because they are infringing on her trademark (again she doesn't even have it yet). Etsy (including Sarah) have been complying with these requests and listings are being taken down, but not only for using the specific term in question "brooch bouquet" but also when designers are changing the listing to "brooch wedding bouquet" etc. As for Pretzel Crisps I would take the side of Fritto-Lay in that it is too descriptive and therefore shouldn't be trademarked. Why don't all of these creative people come up with some sort of CREATIVE term that can be easily trademarked and stop with all of this legal crap which in the end costs everyone a whole lot of money.

  • hairbowswonderworld

    hairbowswonderworld from hairbowswonderworld said 7 years ago

    Well said! I am with Fritto-Lay and I am with Marie! I am sure no one wants trademark go amok!

  • mermaids777

    Esther Lee from mermaidsgems said 7 years ago

    Yes, us little guys are getting trampled by the big Etsy guy & the so-called originator of Brooch Bouquets, even though they've been around since the 1800's. My listings were taken down illegally as well, thus hurting my business. The Eugene Saturday Market, for example, was the first market to use that name, allowed other cities to use the Saturday Market part if the city placed their name before it, hence we have the Portland Saturday Market, ect. Maybe the Pretzel & bouquet issues could be solved similarly, and without the hateful slander & legal strong arming! Etsy should not be taking sides before the copy write has been established.

  • davebella

    davebella said 7 years ago

    Hang on.. Im customer here I dont Sell anything on ETSY .... well havent bought much iether . but excuse me BROOCH BOUQUETS really?? I read Amanda Heers discription. I made a brooch bouquet in 1981/2 with my girl guide troope for mothers day in NZ. . So how come she can be the ORIGINAL we used brooches, trinkets, ribbon... lol I think maybe I can claim that I was the original .. Why do etsy allow people to make such ridiculous claims and follow through with them. I will email them direct. How ludicrous. Im pretty sure my mum has a picture of it too..

  • Mandyoo

    Mandy from PetalGem said 7 years ago

    I to had a problem with using the term "brooch bouquet" and had a listing taken down. I've changed all my wording and so far haven't had any more problems but I'm still a little nervous because I don't want to get in trouble with Etsy again. I was really surprised by this as I only had one bouquet like this listed in my whole shop and there are big companies online selling and using the term "brooch bouquet" as well as tons of other Etsy sellers.

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