Shop Etsy

Etsy’s Guide to Custom Work

Oct 7, 2010

by daniellexo handmade and vintage goods

When Etsy seller One9designs started selling custom work, she thought she’d be flooded with ideas and requests from her customers. As it turns out, her convo inbox remained empty. So she created custom item listings in her shop and gave her buyers a few examples of what was possible, and the orders started rolling in. “That showed me the importance of having a wide variety in my listings — just saying, ‘Would you like something custom? I can do whatever you want!’ wasn’t specific enough for people. I needed to jumpstart the process with options,” she says. “Once I increased the options (by creating more listings), my sales increased as well.”

Sometimes our buyers need a little push. I’ve experienced this firsthand, so I wanted to put together a guide to selling custom work. I put a call out in the Etsy Forums to gain wisdom from those who have experience selling custom work and the response was fabulous! Read on for some tips from the best in the biz.



First of all, I suggest creating a detailed custom item listing with a set price. This way you’re sure to receive payment before creating this unique item. Many of you agreed with me, including One9designs, who said, “I felt strange asking for [payment] in the beginning, but now I don’t even give it a second thought — and nobody has ever questioned me!”

Item Listing Tips

Start with a very overt title; something like “Custom Linen Pennant Banner” will do. Stating that the item is custom or personalized up front will grab the right buyer’s attention. “Each of my listings states ‘custom’ or ‘made to order’ because I am never really sure which way a customer will search,” says dlkdesigns.

My very favorite custom listing title?

I will draw/paint a portrait of your pet for you. by SarahMcNeil — quirky and to the point!

Item descriptions can get tricky — there’s a lot of information you want to give the buyer, but you don’t want to overwhelm them. Make good use of short paragraphs, bullet points and links within Etsy. For example, instead of explaining your custom policies in each item listing, link to your Policies page instead.

Pastel Penguin Family by Stayawake

Make sure to clearly state the options the customer has to choose from. Avoid saying, “Pick any color you like and I’ll let you know if I have it.” Your buyers aren’t as familiar with your materials and may not be great at visualizing different patterns or colors. Lindy from Stayawake has experienced this and says, “I offer all my puppets in ANY colour, but I have found most customers are pretty overwhelmed by that and very rarely ask for customizations. So I make a few different selections and make sure I have photos of the colours I think might work best.”

Asking your buyers to make too many choices can leave them paralyzed with anxiety. (I’m fascinated by the Paradox of Choice. Read more about it here.) StudioElan agrees, “Don’t make choosing too complicated. I make a separate listing for each possible mug colour so that the buyer doesn’t have to leave me a colour choice as well as the personalization information.”

Personalized Elegant Mugs by StudioElan

Give a brief outline of the customization process, including all of the information a buyer needs to give you in order for you to start the process. Annie from SpiffingJewelry says, “I think it’s important to clearly spell out all of the options your customer has in as few words as possible because it’s very easy to overwhelm the customer with info. I like to sum up what info I need at Checkout in a little checklist so the buyer knows what to expect.”

ClutchThat says, “Most of my orders are custom and personalized. The best tip I can give is that the seller ask the buyer to include all of the details of their customization in the Message to Seller box in Checkout.”

Great advice from Erin, a.k.a. imadeyouabeard: “Having the turnaround time clearly delineated helps too. Even if it doesn’t take a week to make the item, it’s good to have the extra time to be able to fit in the custom work with your regular duties.”

End with a link to send you a message through Etsy Conversations if they have any questions, but don’t rely on too much prior communication. “I try to include as much information as possible in my listings so that the buyers will get most of their questions answered right away, such as price discounts for multiple purchases or lead time,” says NovaofLove.

Don’t forget about your item tags! “I’ve found that the ‘custom‘ tag works very well — people want something that’s JUST for them!”, says 1mADwoman. And SweetPervsion agrees, “I’ve also been putting the word ‘personalized‘ in the title and tags. I think it’s helped quite a bit.”

“I offer a category in my shop called ‘Customize It’ where buyers can purchase custom add-ons for their items. For example, if you want to purchase a banner, you can also purchase a listing to add your child’s name, change the colors, or use a different image. I include a link to this section of my shop in each listing.” Great tidbit from getthepartystarted!

Photography Tips

Customizable Peapod Necklace by Sudlow

Longtime Etsy seller Rachel of Sudlow has listing custom work down to a science. “I try and show as many variations as I can in my pictures. I allow for upgrades if desired and show the prices for those.”

Etsy seller Lirola allows you to choose your size and fabric in her listing for a Cowl Neckline Dress. She breaks down sizing information and displays fabric swatches all in one image within the listing. Brilliant!

Cowl Neckline Dress With Long Sleeves by Lirola

If you are offering something like a custom portrait, be sure to show as many samples as possible in your listing. Etsy illustrator EmmieBean shows a wide range of subjects in her listing for a custom portrait. “You can minimize any uncertainty in a buyer’s mind by having great samples of your work in your shop. Then they know exactly what kind of quality and creativity they can expect!”

One Custom Portrait

One Custom Portrait by EmmieBean

“A lot of our customers are very visual, so we try to send picture examples of different options in addition to typed descriptions. For more complicated projects, we like to send pictures at different points of completion so that the buyer has time to interject before the item is complete,” say Jake and Megan from Nerdnest.

Marie from MarKhed is in agreement. “I always think of custom work as a project that the client and I will work together to make. So I’ll always make the item, then before it is completely finished I take a photo and send it to my client for approval.”

Victoria, the artist behind vsc83, adds, “After the customer has ordered a custom listing, I like to convo them with a photograph of their item before I ship it. This reassures them that they are getting what they asked for when they purchased the custom listing.”

Bad Dog in Red by BowWowzerZ

One last photo tip: Don’t forget to have a little fun. BowWowzerZ suggest being a little quirky. “If you can find a unique way to draw attention to your customization, I think it helps. My ‘Hello My Name Is’ tags are one of my bestsellers because I put ‘bad dog’ where the name will go. People get a chuckle and get drawn into my shop to look around.”


Custom Meditation Mala Restringing by Compassionmalas

“The main thing for me is thinking of the custom customer as someone I’m in a short, but nice, relationship with,” says Compassionmalas. As with any harmonious relationship, good communication is key.

Veena, the artist behind knittingguru, has been offering custom items on Etsy since 2006. Communication is paramount to her success, she explains: “I spend a lot of time emailing back and forth to make sure my customers are satisfied.” She adds, “Unless I’m dealing with a customer I know well, I always request payment before I make a custom order.”

Set expectations. “State your policies about returns, exchanges and cancellations clearly, as in most cases, custom items are hard to sell to other customers,” says Oktak. The holidays can get a little hectic, so CutNGlue suggests setting a cutoff date and sticking with it. “You want all of the customers to get their items on time, so leave plenty of time for shipping.”

“I also really want to stress how important it is to be honest with the customer about everything — your abilities, your availability, and most of all the time it will take until they have the final product in their hands,” says jewelry artist pepidesigns.

Woodworker krtwood shares a video of his process in his shop announcement. What a great way to let a buyer in on your creative process! This definitely adds to his advice: “Build a relationship of trust. Remember that they came to you, so they must like what they saw of what you have done, so trust yourself as you work out the details. Keep it simple. Being too open about options doesn’t work. ‘I can do anything’ doesn’t give them anything to start with. Be specific.”

Remember to be realistic. Chris from ShopRedLeaf (once featured in the Quit Your Day Job series) warns, “Custom orders are not a good time to be sourcing new vendors, new shipping methods, trying new methods, or to be reorganizing your work space.”

If you don’t have time for the entire custom process, think about offering a simple option — even something as simple as a monogram can make a buyer feel special. Etsian StudioCherie agrees and writes on her blog, “Occasionally I come across an item on Etsy with my name on it, literally. It makes me think, ‘Wow! They made that just for me.’ Even the first letter of a person’s name can have that effect.”

So, what are the most popular monograms? StudioCherie lets you in on a great secret: “I think the best resource is to be found here at There is a ‘search by country’ for current popular names (if you make baby items), or in the U.S. by decade of the most popular baby names.”

This blog post is just the tip of the advice iceberg. If you want to hear more, make sure you check out this forum thread. There’s a ton of really thoughtful advice, but remember, do what works for you!

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  • bedbuggs

    bedbuggs said 9 years ago

    Great Article! Thanks for sharing all of these great tips! ;)

  • amberike

    amberike said 9 years ago

    i love doing custom orders/work. Thanks for the cool article.

  • polkadotmagpie

    polkadotmagpie said 9 years ago

    LOOOVE the jewelry box video. Great tips D. As a custom maker...I appreciate sage advice.

  • CarryTheWord

    CarryTheWord said 9 years ago

    excellent tips!

  • callmemimi

    callmemimi said 9 years ago

    Thank you ! Great article !

  • olliegraphic

    olliegraphic said 9 years ago

    Cool article. I love doing custom work. Thanks for the tips!

  • Colettesboutique

    Colettesboutique said 9 years ago

    Wow! what a wonderful article full of great information. Thank you all for sharing.

  • LittleBatch

    LittleBatch said 9 years ago

    Great, now I want to offer custom facial masks...

  • VivaGailBeads

    VivaGailBeads said 9 years ago

    great ideas! beautiful work

  • pumpurum

    pumpurum said 9 years ago

    Great shops and items :)

  • KettleConfections

    KettleConfections said 9 years ago

    We love purchasing custom orders from Etsy- we always ask the seller to send us pictures of how the work will potentially come out, or pictures of work in progress. It always works out very well for us that way.

  • tinahdee

    tinahdee said 9 years ago

    Don't forget to let the customer know at the time of order when they can expect shipment. In other words, don't leave it to them to read your shop announcement - *make sure* they know by sending it directly to their email inbox. And then be available for questions throughout the process.

  • bylynnkrestel

    bylynnkrestel said 9 years ago

    great article and info!! lots of good reminders! thanks danielle...

  • tomatored

    tomatored said 9 years ago

    very nice!

  • LittleWrenPottery

    LittleWrenPottery said 9 years ago

    Custom items are neat, I love working with buyers to create something unique!

  • sherrytruitt

    sherrytruitt said 9 years ago

    Great advice. I like to put "made to order" and " ready to ship" in my titles. I also explain in my cuff link listings why the process takes as long as it does.

  • akcArt

    akcArt said 9 years ago

    Super ideas! Great things to think about!

  • pumpurum

    pumpurum said 9 years ago

    Great shops and works :)

  • SimpleJoysPaperie

    SimpleJoysPaperie said 9 years ago

    Thank you for all the advice Danielle! :) I have received several custom requests and always enjoy making something the buyer wants.

  • dreamyvintage

    dreamyvintage said 9 years ago

    Thank you very much for the great tips!

  • TreeHuggerStudio

    TreeHuggerStudio said 9 years ago

    Awesome tips,thanks for sharing!

  • AliceCouture

    AliceCouture said 9 years ago

    Great tips!! Thanks :DD

  • mcldrygoods

    mcldrygoods said 9 years ago

    great pointers. thanks. :D

  • LoveYourBling

    LoveYourBling said 9 years ago

    Great article!

  • MegansMenagerie

    MegansMenagerie said 9 years ago

    Nice tips! Thanks for sharing =)

  • Hammermann

    Hammermann said 9 years ago

    I had the same experience with my antique spoon garden markers. Once I provided the customers with more ideas, I started receiving custom orders. Now, I expanded the collection to wedding and special events. Great article!

  • PaperPicker

    PaperPicker said 9 years ago

    great advice and tips - thanks for letting us in on your secrets for success.

  • TerrapinKnits

    TerrapinKnits said 9 years ago

    Great tips. I make most of my sales because of personalization. I can always learn more!

  • 3pearls

    3pearls said 9 years ago

    All good stuff to think about. I've been mulling over some custom ideas and now I have a clearer idea of what to think out ahead of time. Thanks!

  • one9designs

    one9designs said 9 years ago

    Great tips - thanks so much for including my perspective too! I hope it helps others!

  • chia83

    chia83 said 9 years ago

    Excellent tips! I've been doing a few custom orders and I think I'll incorporate some of these tips into the listing descriptions.

  • MissMeghanElizabeth

    MissMeghanElizabeth said 9 years ago

    Thanks for sharing! I appriciate the tips especially to dial in a vendor before offering custom! I plan on trying a few suppliers on Etsy this weekend so I can launch my custom wedding collection soon!

  • ArtisticIntentions

    ArtisticIntentions said 9 years ago

    Great ideas! Thanks for the tips!

  • cherryandviolet

    cherryandviolet said 9 years ago

    These are GREAT ideas! I've been toying with offering customized options in my shop. P.S. I love one9designs's shop! She does gorgeous work!

  • patchesnthings

    patchesnthings said 9 years ago

    Very helpful tips! Thank you.

  • maggiemaevintage

    maggiemaevintage said 9 years ago

    it's always fun to receive something just for you!

  • alohaletterpress

    alohaletterpress said 9 years ago

    Great ideas and advice for newbies and experienced sellers. I plan to offer more customized work.

  • abacusbeadcreations

    abacusbeadcreations said 9 years ago

    Super article. Thank you. I'll definitely refer to this in the future!

  • silentlanguages

    silentlanguages said 9 years ago

    I was just thinking of sprucing up my custom map listings -- thanks for the tips!

  • doodlemeonline

    doodlemeonline said 9 years ago

    Thanks! Appreciated!

  • rosiesretroaprons

    rosiesretroaprons said 9 years ago

    Personalizing is a great idea. When I was a teenager I bought three Venus in half shells and had mine along with two of my best friends names engraved in rotating order.They loved them. Personal and powerful

  • AlpineAngel

    AlpineAngel said 9 years ago

    ah ! so cool , just what i needed to know ! thankyou so much .

  • OneClayBead

    OneClayBead said 9 years ago

    What a useful, informative article! thank you.

  • ourfrontyard

    ourfrontyard said 9 years ago

    Some great ideas. I know people look for "custom" because anytime I list a custom order I get tons of views. "special" would probably work, too! Personal tags are a great idea. Thanks for the info.

  • BlueRoomBijoux

    BlueRoomBijoux said 9 years ago

    Great article! I'll be sure to follow your advice! Thank you!

  • babyjives

    babyjives said 9 years ago

    Great article - so far about 1/2 of my orders have been for custom work so I really appreciated the tips that I hadn't thought of yet.

  • larissalmarks

    larissalmarks said 9 years ago

    I've just begun selling personalized items, and found your article to be so timely and helpful!

  • girltuesdayjewelry

    girltuesdayjewelry said 9 years ago

    These are great ideas! While I do a lot of custom jewelry pieces, I don't have a "custom" listing in my shop. Gonna think about this one! Thank you.

  • nadene

    nadene said 9 years ago

    thanks for this! custom is a place where so many etsy artists shine*

  • Parachute425

    Parachute425 said 9 years ago

    Jewelry box video. Excellent.

  • crochetgal

    crochetgal said 9 years ago

    Great article! I've been doing custom work for quite some time but you've given me more to think about in my listings. Thanks very much

  • seragun

    seragun said 9 years ago

    Great article !thanks for the tips!

  • foxpots

    foxpots said 9 years ago

    Love Elan's personalized mugs! I like doing custom work because it challenges me to do things differently than I would otherwise do.

  • riskybeads

    riskybeads said 9 years ago

    great article! thank you!

  • papercutworks

    papercutworks said 9 years ago

    This is super helpful! 90% of my shop visitors purchase my "custom" items. I set up an easy way for them to find the right map or dictionary cutout art option & we usually exchange a couple convos to clarify things if any questions come up.

  • shop1848

    shop1848 said 9 years ago

    Lovely items. Great ideas!!

  • BellaPuzzlesToo

    BellaPuzzlesToo said 9 years ago

    Danielle, This is a superb article about a topic near and dear to my heart. Between your articles and your advice in the Labs, you are my secret weapon for Etsy success. Thank you for including one of my puzzles in the related items. Wow. (Bonus points for putting it next to a custom dog nose.)

  • DearEdna

    DearEdna said 9 years ago

    The majority of my sales are custom, so I can verify that a lot of these tips are bang on. Being honest to both your customer and yourself about your time, making sure you have payment BEFORE you begin the work, and "custom" tags are all really important. I'd also strongly recommend asking if they need an item by a specific date. You'd be surprised at the amount of customers that fail to do this unless I directly ask them and they have somehow not read my time frames, which are written in 3 different places in my shop. I got a few new tips too, so this was great! Thanks!

  • dropspindletimes

    dropspindletimes said 9 years ago

    This is a great post. I have been thinking about making some custom items but was unsure and a little apprehensive on where to begin. Thanks!

  • 1mADwoman

    1mADwoman said 9 years ago

    AWWWWWWW! You used me in the article and my purse!! Thank you!!!!

  • getthepartystarted

    getthepartystarted said 9 years ago

    Thanks so much for using my quote! xox

  • RobotsAreAwesome

    RobotsAreAwesome said 9 years ago

    One of my first custom robots was a Wedding Cake Topper, happy bride came to me and I've never looked back! Custom toppers, your pet in robotic form. Has been a delight!

  • sofisticata

    sofisticata said 9 years ago

    Another wonderful article full of information and great tips!! Thank you for sharing!!

  • Simag

    Simag said 9 years ago

    Thank you !!!!! Great article !

  • ravensrealm

    ravensrealm said 9 years ago

    Wow - so much I'd never thought about. But you are right on that customizing is a great idea for gifts. thanks!

  • kateendle

    kateendle said 9 years ago

    Custom order are a big part of my business. Thanks for the article!

  • RitzeeRebel

    RitzeeRebel said 9 years ago

    Great article and thank you! I've done quite a few custom items and they've all gone very well!

  • theblackbirdsings

    theblackbirdsings said 9 years ago

    I've recently started to offer custom bird illustrations/paintings and have already received three orders and lots of interest generally, so this article was fascinating to read with lots of good advice. Thanks!

  • JenniferSumner

    JenniferSumner said 9 years ago

    Thanks for posting this article. Good, useful information.

  • bstudio

    bstudio said 9 years ago

    Great tips! Thank you!

  • pawpaintings

    pawpaintings said 9 years ago

    great read since all my work is custom. Thanks

  • drawcity

    drawcity said 9 years ago

    I'm so inspired by this article! I was looking to create more stock for my shop, something personal and unique that would make people want to stop and shop. Thanks for sharing!

  • scottishlilyjewelry

    scottishlilyjewelry said 9 years ago

    Very nice! I always take pictures of the beads and findings for custom work and send an email to the customer so she/ he knows exactly what everything looks like!

  • KathyGDesigns

    KathyGDesigns said 9 years ago

    Thanks for the very helpful article.

  • kmedesigns

    kmedesigns said 9 years ago

    Great article! Thank you for the tips.

  • loveartworks

    loveartworks said 9 years ago

    Great Article Danielle! I *love* doing custom orders and have quite a few usually listed in both my shops and I have learned about stating policies clearly upfront, especially returns and time-lines regarding pottery. I learned a few new ideas reading this Article though, so Thank You! Happy Holidays and Lots of Sales to ALL!!

  • StudioCherie

    StudioCherie said 9 years ago

    Excellent article packed with great info! Some great tips here in the comments too. Etsy just got even better. Thank you for all of the work that went into this, Danielle. I hope you get a raise.

  • theromanticpanda

    theromanticpanda said 9 years ago

    I've been dying to put up a custom listing, So great timing! Thanks!

  • ahennypenny

    ahennypenny said 9 years ago

    Wow, so timely, thank you for this post. More specific ideas would be good, I love seeing what others do for their custom listings, I guess I will have to look at those who commented for their presentation of custom work.

  • theavidbeader

    theavidbeader said 9 years ago

    Super article! Really great ideas. I have a lot of custom orders for jewelry, and some things in the article I am already doing. However, there were a lot of helpful suggestions that I hadn't even thought about. Thanks!

  • MagicMarkingsArt

    MagicMarkingsArt said 9 years ago

    When I first started selling on Etsy I creating paintings which I enjoyed and thought would sell. Then customers began requesting personalized orders. These custom requests opened up a whole new world of creativity and possibilities. I absolutely love custom orders, especially those that are a little out-of-the-ordinary. Thanks for more great tips and for spurring on the customized specialty of this site.

  • bekkasdzines

    bekkasdzines said 9 years ago

    Excellent article !! It inspired to go extra mils for my works, thanks so much!!

  • my3gemz

    my3gemz said 9 years ago

    Great article. Helps me to think about other ways to promote my custom creations! Thanks!

  • EmmieBean

    EmmieBean said 9 years ago

    Love how this article came together! Thanks Danielle!

  • KelleysPaperCrafts

    KelleysPaperCrafts said 9 years ago

    Great information! Thanks for sharing!

  • compassionmalas

    compassionmalas said 9 years ago

    Really a helpful article, Danielle! The first part of the word "customers" is "custom". It's major here on Etsy. We aim to please.

  • LaCageDoree

    LaCageDoree said 9 years ago

    Great tips! I am not sure how my jewelry could become custom, but it got me thinking!

  • zoegirldesigns

    zoegirldesigns said 9 years ago

    Thanks so much, as always lots of great information!

  • madeofsherbert

    madeofsherbert said 9 years ago

    Good advice, I will be asking for payment in advance from now on.

  • Rosalinart

    Rosalinart said 9 years ago

    Very to the point article, I know now how important is to be more to the point when I post a new item, thank you Danielle!!

  • joanrickard

    joanrickard said 9 years ago

    I have done custom dream catchers and I tend to make a few with what I think their requirements are and then let them pick. It seems to work for me. Thank you for the advice. All good tips.

  • BonTons

    BonTons said 9 years ago

    Great article. I do a lot of Custom work, this article helps a lot

  • Artsystuf

    Artsystuf said 9 years ago

    I was thinking about offering customized snow people ornamants and guess I'll give it real consideration now that I read this. I was worring that I couldn't handle this but think I've gotten a good clue now. Thanks for making this old gall dust some of the rust off her brain. Have a Happy Holiday Season Etsy Style.

  • KnitzyBlonde

    KnitzyBlonde said 9 years ago

    Great article on customizing. I have used some of those tips for offering customized knit wear and handbags. Will spend some time going back in and looking at wording and tags this weekend. Thanks!!

  • BotanicalBead

    BotanicalBead said 9 years ago

    Excellent tips! I just sold a pair of earrings to a customer who also wanted a custom pair, that I happily created for her. I THEN signed up for alchemy!

  • tagyouritbykari

    tagyouritbykari said 9 years ago

    Thanks so much, as a fairly new seller I really needed this info!

  • breadandroses2

    breadandroses2 said 9 years ago

    These are wonderful tips. Thanks so much for the great advice & guidance on custom orders!

  • PoorJean

    PoorJean said 9 years ago

    I do almost all custom work, and I appreciate this article! I think the two biggest things for custom work like mine (clothing) is 1.) setting customer expectations, i.e., it could take several weeks for an item to ship, and 2.) getting all the information you need from your customer without intimidating them. For other custom clothing makers I strongly urge you to link to a blog or website with detailed instructions on how to take proper body measurements! Custom work is WONDERFUL because of the closer interaction you get with your customers. Totally rewarding and fun!

  • bittersweetdesign

    bittersweetdesign said 9 years ago

    Another great post Danielle - thanks! The Paradox of Choice is a fantastic book! I thought of it (once again) yesterday when I was at the grocery store looking for Dijon mustard. This was a relatively small store - with not a lot of depth in their product selection. Dang if they didn't have 11 different Dijon mustards! Really?!

  • aLeigh32569

    aLeigh32569 said 9 years ago

    wow. i never even thought about this. it might be hard to customize some of my jewelry. but this indeed has got me thinking of new ideas! thanks! also, anybody wanna be my boot camp buddy? i am a fairly new seller and need all the help I can get! Thanks Etsy for the opportunity to unleash our creativity!!

  • Starzyia

    Starzyia said 9 years ago

    I have only had two custom sales (to my existing customer/friends) so I'm really interested to see if I can break through and make my custom sales really come alive.

  • ksickles

    ksickles said 9 years ago

    Great tips! Our custom map pendants and dictionary magnets didn't become popular until I started creating a number of listings showing examples and keeping the explanation simple.

  • cjscraftcorner

    cjscraftcorner said 9 years ago

    Great tips! We have offered some custom listings in the past, but this advice is really helpful for refining how we do it. Thanks!

  • byKEONA

    byKEONA said 9 years ago

    This has been extremely informational! Thank You!

  • KathysKreation

    KathysKreation said 9 years ago

    I recently had two custom sales - new customer, who didn't go thru Etsy. Haven't used the word "custom" in my shop, great idea, thanks.

  • AngelaIngram

    AngelaIngram said 9 years ago

    Great tips! I finally have some custom mugs in the kiln this weekend and plan to add them to my shop very soon. You have such great advice. I feel so new to everything here, but there is such great support. Thank you so much!

  • memoriesforlifesb

    memoriesforlifesb said 9 years ago

    Great article! My Custom Name Albums are by far my most popular item in my shop! Since I've started expanding my line and showing more options, the response has been even greater! People like to see as many examples as they can...they may see something they hadn't thought of otherwise :)

  • daxdesigns

    daxdesigns said 9 years ago

    I found this one of the most useful posts I have read - so thanks for that. I have been toying with how to work custom orders and this is just spot on. Thanks.

  • beachglassshop

    beachglassshop said 9 years ago

    looking forward to more boot camp tips! If there was one more day to the week, I would be ahead of the game! (Or one more hour to the day!)

  • HandsonKeepsakes

    HandsonKeepsakes said 9 years ago

    'Custom' great tag, looks like I'll be rearranging sop tags tonight!

  • CustomCreated

    CustomCreated said 9 years ago

    GREAT article! Thank you so much Danielle and the entire Etsy team for helping us become more successful. I have learned so much in the last couple of months since I became an Etsian. I am LOVING the bootcamp! I just realized I had not put “custom” in the tags or titles of two of my custom items – DUH! Changed that immediately! And I never thought of having separate listings for similar but different items. Great idea – going to get to work on that one next.

  • CustomCreated

    CustomCreated said 9 years ago

    I chose my name Custom Created because I LOVE doing custom work. I'm new to Etsy but not new to making custom work for people. 20 years ago my sister chose black and silver as her wedding colors. Not a big deal now but it was unheard of then and with no internet or craft stores in my area, I found out I could do a lot with white flowers, paint and glitter! I have figured out over time that there are a lot of people who can not visualize things (my sister!). So I try to help them. 1) I ask LOTS of questions to make sure I am clear on what they want. 2) I try to figure out what personality type I am dealing with. Some say "make it in pink and green" others say "these are the paint names/name brand linens/etc. I am using. This will tell you a great deal. 3) If someone is not sure what they want, I give them about three choices. Most people can pick out their favorite. 4) Ask them what they DON'T like, most everyone knows that one right off. (Try making Christmas items for someone who HATES glitter!! That was a challenge.) 5) I also made the decision and “invested” the money to make Custom Created items to give to people I knew with very specific tastes so I could take pictures of the items to show others the range of my creativity. (I made 4 sales in one week just because people could see it for themselves). Those are just some of my tips - hope they add to the other great suggestions.

  • QuiltSewPieceful

    QuiltSewPieceful said 9 years ago

    This is one of the best articles I have ever read on Etsy. Thank you so much for the great advice, and the links to such wonderful shops. Really has me thinking!!!!

  • sarahndipities

    sarahndipities said 9 years ago

    Great ideas! While I'm not opposed to custom work..sometimes I've hesitated because I was worried I'd mess things up for someone, but this gives me some more confidence in the process! Thanks for sharing!

  • bacino

    bacino said 9 years ago

    Thanks for the great tips - now to put them in to action!

  • JoyMerrymanPaperie

    JoyMerrymanPaperie said 9 years ago

    Everything in my shop is either custom or personalized. Each client has their own story and I get a glimps into their lives at some of the most important times - wedding, new baby etc. It's so nice to hear how others are handeling customizations. When it comes to timing, I like to under promise and over deliver. Then it's a nice surprise if I can send a proof faster than expected.

  • ourhobbytoyourhome

    ourhobbytoyourhome said 9 years ago

    Great article, Thank you for sharing all those wonderful tips. I will reread it often! Thanks again.

  • BullyPaws

    BullyPaws said 9 years ago

    Very helpful article, thank you! I'm new to this, so I'm still working on "custom" things. I really appreciate that you finally included some pet stuff - I've been waiting to see some in your posts!

  • gypsytrailsdesign

    gypsytrailsdesign said 9 years ago

    Thank you for the great tips!

  • thedas

    thedas said 9 years ago

    Really helpful and thanks for the great tips! can't wait to work out the new items.

  • havalazar

    havalazar said 9 years ago

    Excellent tips! Thank you!

  • SlightlySpiced

    SlightlySpiced said 9 years ago

    Ohh thank you so much, that's very helpful! I have to go back now and rehash my whole alchemy part of my shop. Wonderful tips!

  • dmtgun3

    dmtgun3 said 9 years ago

    How a good idea!! Great..

  • beliz82

    beliz82 said 9 years ago

    Ver good information about custom orders and very very helpful !!!! Thank you very much for sharing

  • thegiftgarden

    thegiftgarden said 9 years ago

    So many helpful tips! If anyone has a second would they mind taking a look at my shop and give me some tips/critique on customizing my patchwork tote bags? I'm thinking of offering applique initials on a blank square on the tote but am not sure what else I could do to personlize. Also, should I put pictures of fabric that have yet to become bags as an item so they can see what I have? Thanks for the help everyone and hope boot camp is as inspiring to you as it is to me!

  • thegiftgarden

    thegiftgarden said 9 years ago

    Don't see my comment so trying again...Very helpful article!

  • RoseInteriors

    RoseInteriors said 9 years ago

    So many tips....So So helpful. Thanks

  • SilverSmack

    SilverSmack said 9 years ago

    Great tips! Thanks!

  • lorenabr

    lorenabr said 9 years ago

    Great article!

  • OneVintageLady

    OneVintageLady said 9 years ago

    WOW!! Danielle's article and reading many of the comments from fellow Etsy members has given me a push to keep moving forward. Thanks Etsy and members.

  • squarehare

    squarehare said 9 years ago

    I had always cutomised for people but never realised how specific you had to be , this has really made me think.

  • LetterLoveDesigns

    LetterLoveDesigns said 9 years ago

    Really useful tips - thank you!

  • KristyLynnJewelry

    KristyLynnJewelry said 9 years ago

    Great tips!!! I love making personalized items!!

  • nellyvansee

    nellyvansee said 9 years ago

    I've been doing a lot of custom work on etsy. Random, very original pieces. I absolutely LOVE doing custom work, I find it so gratifying. I never know where they come from, maybe because my shop announcement says : " All pieces are customizable, personalized and re-sizable. If you have an idea, feel free to send a sketch or description, we can make it or change it for you. "

  • maryvican

    maryvican said 9 years ago

    I love that buyers ask me questions and send requests prior to buying, I may need to make it more clear in my Shop Announcement that I welcome custom requests. I do photography and don't show all prints in all sizes, that's mainly what they're asking about. thanks, Daniellexo!

  • prendasbyenid

    prendasbyenid said 9 years ago

    Great Advise! Thanks a lot!

  • LittleSmartyPants

    LittleSmartyPants said 9 years ago

    awesome. i'm going to have to learn how to embroider.

  • CreationCarteAtout

    CreationCarteAtout said 9 years ago

    What a helpful article, thank you to all the contributors. Being new to Etsy, I appreciate any tips I can get! I love the tip on listing different colors of mugs to simplify the choosing process for customers...I will be applying many of these tips to my custom products. Thank you!

  • BeaumontStudio

    BeaumontStudio said 9 years ago

    Thank you! This will help me make my custom item descriptions as clear as possible and remind me to keep adding variations to the pool of possibilities. Thanks Etsy!

  • genasemenov

    genasemenov said 9 years ago

    It's so true that people don't like too many choices. I have found that in the custom portraiture that I do. + Good advice on making things clear cut and sometimes whimsical! Thanks you!

  • WatercolorJoy

    WatercolorJoy said 9 years ago

    Thank you for your wonderful tips! I've been thinking about customizing my small Sun Sign paintings,and your advice is greatly appreciated!

  • widdershins22

    widdershins22 said 9 years ago

    Thank you for the fantastic article! I was very nervous and overwhelmed on how to offer customized work in my shop. This has taken the fear away and given me the courage to go for it. Thank goodness for Boot Camp!

  • HouseOfMoss

    HouseOfMoss said 9 years ago

    Brilliant tips, thanks much!

  • kimberleeannkreation

    kimberleeannkreation said 9 years ago

    Another great Boot Camp "read":)

  • PaperCadence

    PaperCadence said 9 years ago

    This article was super helpful. Thanks!

  • LillisLane

    LillisLane said 9 years ago

    Great ideas that I hadn't thought of before. Thanks!

  • LittlePopMachine

    LittlePopMachine said 9 years ago

    thanks thanks thanks! Really good tips!

  • PearlieGirl

    PearlieGirl said 9 years ago

    Loved this Boot Camp article! I do a good business in customized work and I was able to pick-up some additional tips here. Thank you!

  • vsc83

    vsc83 said 9 years ago

    Wonderful article, thank you for putting it all together! I love having so many sellers that offer custom work, it makes an already unique gift that much more special. :)

  • galla15

    galla15 said 9 years ago

    This is an amazing article. Lots of great tips. Personally I love custom orders. I find that customers bring new ideas to me, that help push me outside of my comfort zone. Communication is definitely key. A lot of good points in this article.

  • FlutterbyeNotes

    FlutterbyeNotes said 9 years ago

    Lots of great info. Custom work is my fav.

  • sugartreecreek

    sugartreecreek said 9 years ago

    OH MY GOODNESS! So much good info. Thank You!!!

  • michellearnold

    michellearnold said 9 years ago

    This is super helpful! Thanks!

  • RomantiquePunk

    RomantiquePunk said 9 years ago

    Thanks so much. As a newbie, I just didn't know how to start the "custom" process. This was a huge help!

  • GemuineCreations

    GemuineCreations said 9 years ago

    Tons of great tips and ideas to improve my custom jewelry listings...Thank you!

  • babblingbrookes

    babblingbrookes said 9 years ago

    This is amazing! And something I've been thinking about doing, thanks!

  • honeystreasures

    honeystreasures said 9 years ago

    Great tips, thanks!

  • AHeirloom

    AHeirloom said 9 years ago

    Great ideas and extremely helpful, thanks so much!

  • WithThisNeedle

    WithThisNeedle said 9 years ago

    Good Article, I loved the dog tags. Thanks so much!

  • DesignsByKathyG

    DesignsByKathyG said 9 years ago

    Thanks for posting, great advice!

  • berlinerkindl

    berlinerkindl said 9 years ago

    Wonderful tips. Thanks so much!

  • katestriepenjewelry

    katestriepenjewelry said 9 years ago

    Great advice, thank you. :)

  • BowWowzerZ

    BowWowzerZ said 9 years ago

    Wow I made a storque! So much great advice from such great sellers too. Thanks!

  • amoronia

    amoronia said 9 years ago

    I love to work on custom orders, nice article!

  • chimeracustomquilts

    chimeracustomquilts said 9 years ago

    I do a lot of custom work, but was not sure how to list it on etsy. Thanks for all the great tips it has really helped!

  • BrassIsaac

    BrassIsaac said 9 years ago

    This was so helpful! I am not going to be able to sell my jewelry in person this year, so it really helped to think about how to make it work on etsy...

  • ThePinkDillo

    ThePinkDillo said 9 years ago

    Great article with lots of helpful information!! I've always welcomed custom requests and have already enjoyed creating/personalizing orders for many of my customers' specific events. I had been thinking lately about creating some "custom" listings for some of my items, so these tips will be a huge help! Thanks daniellexo!

  • TutusChic

    TutusChic said 9 years ago

    Some of my favorite Xmas presents last year were customized ones from my daughter. Great people who have everything they need! Don't know how you would do this for a tutu as it is already custom but a name on it? LOL :)

  • knittingguru

    knittingguru said 9 years ago

    Great article Danielle. Thanks so much for sharing a couple of my tips and my Heart Scarf! Tinadee makes a very good point about telling customers when their item will arrive. I email at the time of the sale, when the work is in progress to estimate time of completion and - always - when I mail the piece which is always 2-3 day Priority Mail in the USA and First Class Mail overseas. Customers definitely shouldn't be wondering when their purchase will arrive!

  • craftymcgee

    craftymcgee said 9 years ago

    Very good tips! Some of the things I know I should do, this gives me a push to actually do them.

  • jabonbon

    jabonbon said 9 years ago

    I offer a custom cupcake soap, but never got any sales. I'm going to try to list it again using all this great advice, thanks!

  • HideaHeart

    HideaHeart said 9 years ago

    I love 'action points'! Thanks!

  • mamahootdesigns

    mamahootdesigns said 9 years ago

    Just implemented many of these ideas, now everything I make that is custom or personalized is labeled appropriately! The latest:

  • karanote

    karanote said 9 years ago

    Thanks for these tips!

  • karanote

    karanote said 9 years ago

    Thanks for the helpful tips!

  • CheersToJuly

    CheersToJuly said 9 years ago

    Wonderful article - thank you so much for the custom tips!

  • creativesque

    creativesque said 9 years ago

    Thank you. Really useful.

  • papermajik

    papermajik said 9 years ago

    Yes, I need custom work in my w shop and didn't know how to start!! Thanks a bunch!

  • steufel

    steufel said 9 years ago

    Thxs for the tipps!

  • virginiawyoming

    virginiawyoming said 9 years ago

    I am going to get right on this! Thanks

  • SweetEandMe

    SweetEandMe said 9 years ago

    Everything I sell is custom/personalized! Thanks for the tips.

  • LilsMonsters

    LilsMonsters said 9 years ago

    Great article! Thank you.

  • gingerworld

    gingerworld said 9 years ago

    thanks for the tips!

  • bunnyhornet

    bunnyhornet said 9 years ago

    gives me some great ideas!

  • inspiredmama75

    inspiredmama75 said 9 years ago

    You got me to finally bid in Alchemy...thank you.

  • IsabelaMaria

    IsabelaMaria said 9 years ago

    I curretly dont have any personalized items, but it forces me to think and be more creative! Thank you for the helpful ideas!!

  • erezija

    erezija said 9 years ago

    My whole shop is based on custom orders so this article is really helpfull. Thank You :)

  • craftsbykash

    craftsbykash said 9 years ago

    It's a good article, but I don't know how I would implement it. The exteriors of my bags are all recycled samples so I'm limited to offering choices.

  • craftsbykash

    craftsbykash said 9 years ago

    I put I think is my best design on line last night! I've got more in different colors ,except my photographer is having problems loading them on my computer!

  • GemdropsoftheFalls

    GemdropsoftheFalls said 9 years ago

    WOW. So helpful! We are starting to make a lot more custom items on Etsy. We've found these forums and articles so helpful because we've been able to structure our policies and process. Thank you so much for all of this information. We're bookmarking this to return!

  • SentimentsShoppe

    SentimentsShoppe said 9 years ago

    Most of my product is custom, and I was starting to wonder if customers were scared by it... but now I feel good about the choices I have made and the product. Thank you!

  • blackberrygraphics

    blackberrygraphics said 9 years ago

    wow, great stuff!!! this definitely gives me some great ideas on how to improve my shop. Thanks a bunch!

  • NovaofLove

    NovaofLove said 9 years ago

    Great article! Thank you for featuring one of my purses!

  • wearableartbypixie

    wearableartbypixie said 9 years ago

    Thank you for all the wonderful ideas!

  • sugarlilac

    sugarlilac said 9 years ago

    GREAT article, love to hear advice from other sellers on what works for them. Thanks for featuring me as well. Hugs, Etsy!!!!

  • TKDesigns

    TKDesigns said 9 years ago

    This was a great article, especially with the holidays coming up. I love doing custom orders too and work very closely with my customers throughout the process with pictures. Communication is so important. I have always asked for half the payment up front and then the second half after it is finished. This allows the customer to add additional items or upgrades to the order as it progresses. Then the final payment includes the second payment and any changes that may be made. This is paid before shipping. Its been my experience that people tend to add additional pieces as they see it begin to be completed and they are happy with it.

  • BitsandBarley

    BitsandBarley said 9 years ago

    Great article! Thanks so much!!

  • kidmarket

    kidmarket said 9 years ago

    Thank you for sharing !

  • AppleGlassOriginals

    AppleGlassOriginals said 9 years ago

    Thanks for the custom order tips!

  • GlynisHoodJewellery

    GlynisHoodJewellery said 9 years ago

    Fantastic advice. I'm used to handling custom orders from locals, in fact 90% of my work is by commission, but I'm yet to handle custom items online. Some really great tips here. I've bookmarked it for further reference. Thank you!

  • LMcreation

    LMcreation said 9 years ago

    Great article Danielle! Some great tips out there. I've always enjoyed custom work and find it very rewarding. I'm even offering custom monogramming in my shop now. Thanks for sharing!

  • ottobone

    ottobone said 9 years ago

    Just catching up. Great article. Very helpful. Have a big list of todos now :)

  • ASHWoodshops

    ASHWoodshops said 9 years ago

    Good article. Thank you!

  • CharmingSilhouettes

    CharmingSilhouettes said 9 years ago

    Very good information...thank you!

  • MoMosBoutique

    MoMosBoutique said 9 years ago

    This gave me some good ideas. Thank you!

  • Julieriis

    Julieriis said 9 years ago

    This is SO helplful! Thank you!

  • ArtdeJoie

    ArtdeJoie said 9 years ago

    Yes- it is all about the fun here. Congrats BowWowzer!

  • smkjewelrydesigns

    smkjewelrydesigns said 9 years ago

    Great ideas and advice thanks

  • MickeyandGrace

    MickeyandGrace said 9 years ago

    SOOOOOO grateful for the awesome advice!! Thanks a bunch!

  • staroftheeast

    staroftheeast said 9 years ago

    Wonderful information! We are offering personalized keychains in our giftshop ( ) I clearly have some work to do on them!! Thank you for the great tips!

  • rubisartnmore

    rubisartnmore said 8 years ago

    Very helpful tips, I will put them into action! I want custom orders too, and although I have some ideas of how, I just needed a little advice. Thanks for the tips!

  • jewelrybyallison

    jewelrybyallison said 8 years ago

    Thanks so much for putting this guide together! It has really helped me launch my custom jewelry trees and displays: I find that the majority of orders I get are for whatever display I put as the main photograph, so I switch them up every now and then and update them when I have new pictures.

  • FforFelt

    FforFelt said 8 years ago

    This was THE best THE most helpful article I've read on Etsy so far! LOVE it :)

  • WendyExpressions

    WendyExpressions said 8 years ago

    Thanks. . .much needed advice at this time!!

  • PaperCraftLady

    PaperCraftLady said 8 years ago

    Awesome tips, thanks!

  • NewCreations1

    NewCreations1 said 8 years ago

    I'm a little sad to see Alchemy go to LaLa Land. But I thank you for all the wonderful tips and advice...Thank you!

  • lscenterprise

    lscenterprise said 8 years ago

    Also disapointed to see alchemy go by the way side. This ha been a great asset to our progress here on etsy, but as always we have hopes that the future and new options will be better. UP UP and AWAY!!!

  • FauxFront

    FauxFront said 8 years ago

    Great tips! I have a few new ideas for my shop! Thank you, Faux Front

  • dssweets

    dssweets said 8 years ago

    These are great tips! I'm just starting out and what to be able to offer my customers a lot but, don't want to overwhelm them at the same time. Thank you, D's Sweets

  • byCeliaAraujo

    byCeliaAraujo said 8 years ago

    Thanks for the tips. This article will help me with my pictures and how I have to make a better description of my work and products. I have lot of work to do!

  • CharleneBiesele

    CharleneBiesele said 8 years ago

    Tips were great. I still have a lot to learn about using Etsy.

  • CMPKorig

    CMPKorig said 8 years ago

    I want to sell commission/custom orders for paintings but some people who've checked out the alchemy section were confused by the term and terms - hope whatever you do to redo this feature is clear for sellers and buyers.

  • darklydesigned

    darklydesigned said 8 years ago

    Fantastic! This was very helpful!

  • Lambsears

    Lambsears said 8 years ago

    What a BIG help! I will be implementing many of these suggestions. Thank you!

  • chariT

    chariT said 8 years ago

    Greeeeeat info! Thanks so much for sharing~ ~Be blessed everyone~

  • smilingbluedog

    smilingbluedog said 8 years ago

    Great suggestions! Thank you!

  • RedElmDesigns

    RedElmDesigns said 8 years ago

    Great tips. Thanks

  • OriginalsbyLauren

    OriginalsbyLauren said 8 years ago

    great info, but I am excited for alchemy to return

  • brendascraftstore

    brendascraftstore said 8 years ago

    A very good article.

  • sunnypines

    sunnypines said 8 years ago

    Great article with lots of excellent advice. I love custom orders, so now I can re-vamp my shop. Since alchemy is gone, hopefully some of these wonderful tips will help bring in some new custom orders.

  • Kirameku

    Kirameku said 8 years ago

    Awesome tips and article ! Thank you so much !

  • rachelink

    rachelink said 8 years ago

    This is a great article to read, i agree, and it helps to establish how to market yourself to get those custom orders...and how to complete them once obtained. But I am still anxious for alchemy to return, having an actual venue to discuss and implement all of the custom options. And alchemy was such a wonderful forum to see and be seen, and to be given a chance to be found. Any word on its return date would be welcome!

  • merrygifts

    merrygifts said 8 years ago

    I appreciate the little bits of extra wisdom here and there. I have a few new things to try.

  • ruddlecottage

    ruddlecottage said 8 years ago

    Nice, thanks for posting!

  • ruddlecottage

    ruddlecottage said 8 years ago

    Nice, thanks for posting!

  • ruddlecottage

    ruddlecottage said 8 years ago

    Nice, thanks for posting!

  • ScrapBasketQuilts

    ScrapBasketQuilts said 8 years ago

    WOW! what wonderful information. I just opened my store in January 2010 and have thought how do I get this custom work going.I make baby blankies and do custom care tags and name tags for each one but still no sales. I now know what I need to do thanks to all of you wonderful store owners explaining what works and all the how two's to get noticed. I'm sure I will have sales too after a little revamping in my store. Thanks again for all the great tips.Thanks for posting!!This will be a place I will visit more often from now on. Shirley

  • virginiawyoming

    virginiawyoming said 8 years ago

    Just what I needed to know tonight.

  • MaPaandboys

    MaPaandboys said 8 years ago

    I am just trying to set up my shop on Etsy, and this information was such a great help...Thanks

  • coffeycreations

    coffeycreations said 8 years ago

    Wish I'd read this a long time ago! Thanks for putting it together!

  • Nancy24

    Nancy24 said 8 years ago

    Great article, glad I finally read it!

  • rilxous

    rilxous said 8 years ago

    yes,very great and helpful article....will do it and hope got more attention from etsian !!!! ;-D

  • EstellineDesigns

    EstellineDesigns said 8 years ago

    Thanks for the article. I am currently making making a custom item - a wedding day record , with the names of the bride and groom and the date of their wedding - and this article is very helpful.

  • millercphotoworks

    millercphotoworks said 8 years ago

    I am JUST starting out and this information is very helpful, thanks! I'm sure I'll be learning many 'tricks of the trade' as I begin this venture. Excited, nervous, & looking forward to lots of fun!

  • DollyandClementine

    DollyandClementine said 8 years ago

    Helpful to a new and fresh seller - thank you for the tips!

  • Qminime

    Qminime said 8 years ago

    Great article, thanks!

  • DeSignsImprinting

    DeSignsImprinting said 8 years ago

    Lots of great advice! Thanks!

  • franstradingpost

    franstradingpost said 8 years ago

    Great tips! Hope to begin using "custom" in my postings for handmade, one-of-a-kind jewelry as well as my pastel portraits and paintings.


    HMTbyINNA said 8 years ago

    Thanks for all the useful info. It definately opens more doors to creating personalized items and gives room to expanding variety of choices in color and material.


    HMTbyINNA said 8 years ago

    Thanks for all the useful info. It definately opens more doors to creating personalized items and gives room to expanding variety of choices in color and material.

  • JanetElizabethLLC

    JanetElizabethLLC said 8 years ago

    As always, great advice. Thanks so much.


    DBEAUTIFULMIND said 8 years ago

    Ask about custom colors and designs. Macrame Bracelets can be made in different sizes and colors. Have an idea... let me know and I will create your beaded jewelry design for you! Thanks for checking out the shop:) Have a great day All!! Di*


    DBEAUTIFULMIND said 8 years ago

    opps! i thought this was where i create my custom work comment! :) sorry it's been a looong day... HAha


    DBEAUTIFULMIND said 8 years ago

    opps! i thought this was where i create my custom work comment! :) sorry it's been a looong day... HAha

  • mebedotdesigns

    mebedotdesigns said 8 years ago

    I have made several custom Jewelry designs on Alchemy as well as one-of a-kind postings. I agree to communication has to be an honest, open negotiation process as the details offered by the customer become the most essential. I will definitely be revamping my descriptions as I return to listing items again. I have been away due to illness and the recent extensive areawide tornado damage in my Tuscaloosa, Al hometown!

  • KKicons

    KKicons said 8 years ago

    Just what I needed to get my custom icon business started--thanks!

  • TreeMarJewelry

    TreeMarJewelry said 8 years ago

    Thanks for all the good tips. Some of these ideas will work out great for my shop. Thanks!

  • AerieImages

    AerieImages said 8 years ago

    Answered nearly all my q's about custom orders. I hope the way I'm implementing them will work smoothly, if I follow the guidelines here. Thanks!

  • ConcreteImpressions

    ConcreteImpressions said 8 years ago

    I didn't know I could add the "request custom item" line to my shop, that is way cool. I'm still taking pictures and adding items as I go, I'm a newbie to Etsy so I am real slow. All of the info that you offer is making it much easier on me, thanks again!

  • Susansweaters

    Susansweaters said 8 years ago

    Thanks for the tips. I will add the words custom and personalized to the appropriate items.

  • Carolynscardsandmore

    Carolynscardsandmore said 8 years ago

    Like everyone else reading these tips, I say thank you! I am so new at this. Have had lots of hits and views, but nothing else. I have also had people add me to their circles. I will get busy making more ideas to add. Please continue to give more suggestions, as they will help greatly. CG

  • forloveofjewels

    forloveofjewels said 8 years ago

    Thank you so much for taking the time to share these ideas. I'm going to try to organize myself to get this started. Custom orders are always welcome.

  • LeFilenSoi

    LeFilenSoi said 8 years ago

    thanks for the great tips!

  • VirginiaCreeper

    VirginiaCreeper said 8 years ago

    Thanks! I'd been wondering how to go about doing this :)

  • BillyGoatBaubles

    BillyGoatBaubles said 8 years ago

    Thanks for the great advice.

  • BluestoneCraft

    BluestoneCraft said 8 years ago

    Great article,many thanks for sharing :)

  • Chersgifts

    Chersgifts said 8 years ago

    As a beginner seller of handmade woodcrafts and hand made jewelry designs, these articles and advice from so many have now given me a "lil more confidence to keep on keepin on!! To the workshop I go, feeling prouder and able to carry out my newest designs!! Thanks all!

  • 3SproutsDesigns

    3SproutsDesigns said 8 years ago

    This is very helpful! I am new to esty, so alittle lost on how to promote my designs, but love to get my hands on new challenges, such as custom orders, so I will be getting my custom on! :)

  • JenMcLamb

    JenMcLamb said 8 years ago

    Great tips - I have been wanting to offer my jewelry made from recycled bottles and cans for customization inm my etsy shop but was unsure how to do it. I have created special ECO JEWELS from bottles customers saved from wedding toasts, honeymoons, anniversaries and other special events. I love that I can help someone preserve a special memory that they can wear forever!

  • AsTheWoodTurned

    AsTheWoodTurned said 8 years ago

    I do enjoy working on custom orders, but i do not receive any thourgh esty how can i get some custom work.

  • MamaAu2011

    MamaAu2011 said 8 years ago

    Any and all tips are very helpful, especially when first starting out on Etsy. Thank you for your ideas, suggestions, tips and pictures. When we have our work shop back up and running, we too will be taking custom orders, not only on our beautiful handcrafted exotic wood canes, but on candle stick holders, figurines, furniture and just about any type of other wood items you can think of; all handcrafted from fabulous, exotic woods from around the world! These tips are very helpful in giving us information on how to set this up when we are ready; especially having the customer pay up front, as this will help in purchasing the materials needed. These woods are very expensive and the work is extensive, making this option a fabulous idea! THANK YOU ALL again for the wonderful tips and wishing you all much success with your wonderful items!! May God Bless you and your families : )

  • kawaiibuddies

    kawaiibuddies said 8 years ago

    Why are you promoting things that are directly against the TOU? ~~~~~~~~~~~~~~~~~~~~~~~~~~~~ To quote: “I offer a category in my shop called ‘Customize It’ where buyers can purchase custom add-ons for their items. For example, if you want to purchase a banner, you can also purchase a listing to add your child’s name, change the colors, or use a different image. I include a link to this section of my shop in each listing.” Great tidbit from getthepartystarted! And the TOUs state: A listing must not be conditional upon the purchase of another listing in your shop (for example: saying "this item may only be purchased along with another item in my shop" is not allowed). This includes listings for item upgrades, shipping upgrades and gift wrapping upgrades.

  • MoLStationery

    MoLStationery said 8 years ago

    Yes, I agree completely with kawaiibuddies!

  • LeatherJoy

    LeatherJoy said 8 years ago

    It gave me a great idea, i would love to make what my customers want for themselves...

  • PranaMaker

    PranaMaker said 8 years ago

    word up!

  • patriziacalvani

    patriziacalvani said 8 years ago

    Thank you for the very useful guide. What would we do without you? Hello to everyone. Patrizia

  • organicironconcepts

    organicironconcepts said 7 years ago

    perfect. It's what I already do. Just nit through here.

  • organicironconcepts

    organicironconcepts said 7 years ago

    Not... blsated typo's...

  • Duewels

    Duewels said 7 years ago

    fab article, thanks so much! Sinead

  • TheSpeckledKat

    TheSpeckledKat said 7 years ago

    So Helpful! Thanks so much! I am about to add a more defined custom option in my shop, and I'm so glad I read this first. Thanks!

  • custombybernolli

    Berna from CustombyBernolli said 7 years ago

    fab article, brilliant tips! thanks so much for sharing with us! I also have a Custom Graphic Design shop and they are so useful for me! xx

  • custombybernolli

    Berna from CustombyBernolli said 7 years ago

    fab article, brilliant tips! thanks so much for sharing with us! I also have a Custom Graphic Design shop and these are very useful for me..

  • jedisandman

    Nikkel's Jewelry from NikkelsJewelry said 7 years ago

    Very informative experiences & suggestions... We have talked about doing custom orders & this will help us out greatly!! Thank you!

  • farangwells

    Farang Wells from farangwells said 7 years ago

    Thanks for sharing, excelent tips. Farang

  • blague

    Eve from blague said 7 years ago


  • robglen

    Robert Shell from JEWERLYARTROBGLEN said 7 years ago


  • rosebudsemporium

    Heather Elizabeth from rosebudsemporium said 7 years ago

    I'm new to Etsy and love all the helpful guides!

  • joegalantinoart

    Joseph Galantino from joegalantinoart said 7 years ago

    Hi, I am a Etsy newborn I am taking my first baby steps today setting everything up listing etc. I told my wife Michelle that I have not been excited like this in a long time. Hope you feel the same way.

  • creationsbyjdb

    Jennifer Burrell from creationsbyjdb said 7 years ago

    Thank you for this article. I found it by googling "alchemy on etsy." I realized that most of my holiday orders were customized. A turning point for me.

  • PaintedByRenee

    Renee from PaintedByRenee said 7 years ago

    A large part of my business is doing Custom items for my customers. I love the challenges that each job brings! I explain that my goal is the same as their goal. I will work with them to make them the lovliest products possible! I never print out the final products until I get print approval in writing - I send photos via email to make sure they see the process and final product. I just love my Etsy customers and am so thrilled I found Etsy when I did. It is just a joy to be a part of this lovely and talented group of sellers. xo Renee

  • tarrahartlauer

    Tarra Hartlauer from TheCommonSign said 7 years ago

    I am excited to try some of these new tips.... It sounds to me I need to make a bunch more listings so that people won't have to imagine what their order could look like. I want them to feel more sure of the finished product. I will begin this right away. Thanks!

  • mimishingleton

    Mimi from aTreasureInStore said 7 years ago

    So many great tips! I am pretty new to Etsy and so far just offer vintage...but this will be a great resource if I branch out to handmade! Custom always makes things more special!

  • AnnaFashionDesigner

    Anna FashionDesigner from AreliSinclairFashion said 7 years ago

    awesome article! I am brand new here and was confused about how to sell custom clothing.. it can be so overwhelming! This really cleared things up! Thank you!

  • AuriesDesigns

    AuriesDesigns from AuriesDesigns said 7 years ago

    Thanks for the helpful info. I received my first custom order for unisex baby wish tree tags and looking for information for setting up the listing today.

  • Treasures221

    Paula from Treasures221 said 7 years ago

    Very helpful. Thanks

  • nallerylicardie

    Nallery Licardie from NallerysGallery said 7 years ago

    Loved the article. Really helped me understand where I need to go from here on my custom orders.

  • guext65

    JW Lin from JWPersonalShop said 7 years ago


  • juliehorney

    Julie Horney from TrinitybyDesign said 7 years ago

    Thanks for breaking it down for me. Works well with my "Awareness" jewelry!

  • essentialeleganza

    essentialeleganza from EssentialEleganza said 6 years ago

    Thank you so much for sharing, I will try it in my shop. Thank You, Ele

  • JennifersHandwovens

    Jennifer Roussin from JennifersHandwovens said 6 years ago

    You have to be very patient, and have lots of time to accept commissions. Customers can drive you crazy with unreasonable demands, constantly changing their minds, never making a decision about what they want, and take up a lot of your time just trying to make a decision. My etsy stores are just a part time venture for me, and I don't accept commission work. Just be aware that it can be a very challenging thing to accept custom orders, depending upon your product.

  • samscrochet

    Samira from SamsCrochet said 6 years ago

    I tried out the format that getthepartystarted! recommended awhile back, and got response from Etsy that the listings all had to be stand alone items. Has that policy changed? I see the add-on option in lots of stores.

  • SewItSeams27707

    Cara Neil from WhimsicalWag said 6 years ago

    Extremely helpful, thanks for the great advice! So much to do and learn it's crazy!

  • ricosalgado1

    Rico Salgado from Themissinglinx said 5 years ago

    Thanx for all the great advice. Ya'll rock.

  • rales9

    Chris Raley from CR9Designs said 5 years ago

    Thank you. I'm about to launch a custom line of autism awareness pendants and this helped!

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  • Hangitonthewall

    Linda Wright from Weddingcustomhangers said 5 years ago

    Thank you very much, I have seen progress using custom, it works. Thank you again for the advice.

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    […] mention that the designs can be custom tailored to an individual’s specification. Danielle says this works much better than simply offering custom-made clothing and leaving the details wide […]

  • georgiemayo46

    Georgie Mayo from WalksWithHorses said 5 years ago

    I have a customer who ordered a pair of simple custom made moccasins, for which my add clearly stated that I would need measurements. I contacted them immediately after the purchase and forwarded the form for getting what I needed to proceed. I got no response. I have tried repeatedly to contact the purchaser but have never gotten a response - tried convo and email. This purchaser had purchased a previous item which was in process of completion when she ordered this one. The first order shipped ok, but then she never responded to my requests for measurements for the second item. What do I do???

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  • mikeco1

    Mike Co from usawoody said 4 years ago

    I feel like I have a lot of work to do but I'm loving the advise

  • AdornmentsByValerie

    Valerie Cox from AdornmentsByValerie said 4 years ago

    Is there any way to change an order into a custom order? For example, if someone purchases something from your store and in the comments section asks for it to be changed to a different color, etc. thus causing the item they are purchasing to look different than the item in the picture. Is there any way to change the order so it can be a custom order so a new picture can be attached to show exactly what they are purchasing instead of what they purchased (incorrectly) with directions to the seller to change the item? Or, is there any way to just change the picture? Thank you!

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    Shelley Popkes from ColourKorner said 3 years ago

    Great article thankyou!

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  • yvonneholistics

    yvonneholistics from LoveUKnitsUK said 3 years ago

    Thanks for tips, made me feel more confident and, I will be definitely trying some of these out!

  • oadjorrkor

    oadjorrkor from AmanCreations said 2 years ago

    Helpful information

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