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20 Questions Your Buyers are Asking — and Your Listings Should Answer

Feb 12, 2010

by daniellexo

Etsy.com handmade and vintage goods

Our community shares the best small business tips with each other every single day in the Etsy Forums. I always reference this particularly helpful Etsy Forum post in my Online Labs workshops for sellers. (Find out more about these workshops here.) 

20 Questions Your Buyers Are Asking by sparklerama

Etsy is full of amazing and beautiful things. It would be a shame if your beautiful work didn’t sell because your description of the item left your customers scratching their heads.

This is a list to jump start your thinking when you write your next item description. Remember that your customer cannot see the item in person. Don’t assume that the qualities of your item are obvious to your customer or that your photos say it all. (I have seen more than one item that I couldn’t even figure out what the item WAS!). You might even consider describing your item as if you had no pictures for your customer to look at. Really make them feel like they are right there with your item.

This is not an inclusive list and some questions may not be appropriate for all items or sellers. This list is just to get you thinking about some of the things your customer might want to know about your fabulous work.

  1. What is it? It may be totally obvious to you what the item is, but it might not be obvious to your customer.
  2. What color is it? The color on your computer monitor may not be the same as mine.
  3. How big is it? As a buyer I don’t want to guess if that painting will fit over my fireplace or if those earrings are going to hang past my shoulders.
  4. What is it made from? What materials and techniques are used?
  5. How do I care for it? Can I wash and dry that wool sweater?
  6. Who should buy it? or Who should NOT buy it? Is it appropriate for pregnant women? Children? Pets?
  7. What is it used for? Is it decorative? Does it have a function? Both?
  8. What does it feel like? Is that scarf soft to the touch? What’s the texture like? Is that necklace very heavy?
  9. How does it work? Does it slip over my head? Is there a clasp? Do I tie it around my waist?
  10. Why is this one better than the one in the next shop?What special skills, materials, or ideas do you use that make your item the best?

  11. Do I get everything in the picture? I see 12 items in your picture, do I get them all? Only one? Does that lovely bauble in the background come with it or is it just for display?
  12. Will it fit me? When I shop in a brick and mortar shop I might try on 12 things and find only one that fits well. I am taking a BIG chance on buying clothes online. Please make it easier for me by offering extensive measurement and sizing information. Don’t assume that your customer will know what you mean by “small” or “large.”
  13. What if it doesn’t fit? Am I stuck with it? Will you exchange it? Who pays to ship it back?
  14. Is it ready to use? Is that painting ready to hang? Do I need to frame it first?
  15. How does it arrive? Is it gift wrapped? Is it ready to ship or is it made to order?
  16. Will I get the EXACT item in the photo? Is it a stock photo or do I get the exact item?
  17. Is it gonna stink? Does that vintage item have a funky, musty odor? Does the seller smoke while he creates that item?
  18. How do I know it’s “vintage”? What kind of research did you do to determine how old that item is? Is it marked? Is there a date on it? Are you experienced with vintage and antique items?
  19. What do those fancy terms mean? Don’t take for granted that your customer knows what a cabochon is or what giclee or gocco means.
  20. Can I live without this item? Chances are your customer can easily live without your items. It’s your job to SELL it to them. Let them know why owning this item is so wonderful. Are they going to feel like a princess with that lovely bracelet? Is that platter not only functional, but makes a wonderful work of art? Is that item the perfect gift for hard-to-buy-for people? Does the item evoke certain emotions? Tell us what’s so great about it!

Have a question to add? Feel free to join in the discussion by adding to the comments below or participating in the original Forums post.

Seller Handbook Best-of Archive | Surefire Techniques to Make Your Listings Sizzle

 

440 comments

  • abacusbeadcreations

    abacusbeadcreations said 7 years ago

    Daniellexo, thank you for this article! It's so good to think from your buyers perspective! Thanks for the reminder.

  • babinka1981

    babinka1981 said 7 years ago

    Great article! thanks for info!

  • BetaAccessories

    BetaAccessories said 7 years ago

    This is very helpful, thank you!

  • ThePeachTree

    ThePeachTree said 7 years ago

    Is it going to stink - cracks me UP but sooo important! Excellent excellent article.

  • BetaBoutique

    BetaBoutique said 7 years ago

    I usually try to answer all those questions in item description or shop policies. As a passionate vintage buyer not only seller, I always try to imagine myself in buyers place.

  • jewelrybyjackie

    jewelrybyjackie said 7 years ago

    These are great! I have so many more ways to give the customer what they are looking for right off the bat!! Thanks!

  • rosebudshome

    rosebudshome said 7 years ago

    This information is always such a help, I learn something new with every blog.

  • squeakydingo

    squeakydingo said 7 years ago

    very helpful. thank you etsy!

  • poppyswickedgarden

    poppyswickedgarden said 7 years ago

    THis REALLY is a great Article! i see A lot of Vague descriptions while looking through peoples shops. Some clothing sellers don't even mention a size, fabrics used etc. You really need to make sure your customer knows what they are getting:)

  • abfab74

    abfab74 said 7 years ago

    Thank you for this! As a sort-of beginner in the world of Etsy, a lot of these are things I have not thought of, or have but haven't placed much importance on (like how long earrings are). Time for me to get to work!

  • BadBobs

    BadBobs said 7 years ago

    Details are so important. Thanks, I really appreciate the good advice!

  • TeesignsDesigns

    TeesignsDesigns said 7 years ago

    Thanks! This is a great guide and I'll definitely include some of these points in the description of my teeshirts!

  • SilverandEarth

    SilverandEarth said 7 years ago

    Thanks !!!

  • baconsquarefarm

    baconsquarefarm said 7 years ago

    Your article is full of important tips, need to print them out as a reminder when I spin the story in our descriptions. Still learning and appreciate all help and tips daniellexo. Thanks

  • girltuesdayjewelry

    girltuesdayjewelry said 7 years ago

    Very good advice. It's easy to forget to describe certain aspects of an item when you're a seller because you're so familiar with it. You can't assume anything!

  • Ebruk

    Ebruk said 7 years ago

    Great article

  • AnniesWearableArt

    AnniesWearableArt said 7 years ago

    Sparklerama's tinies make me smile ear to ear every time I see them. And her great tips are really appreciated! Thank you Sparklerama :))

  • gemagenta

    gemagenta said 7 years ago

    marking this article. It's important to mention that we have to put all that info in an appealing an accessible way, right now I have 3-4 little paragraphs in every description, I dunno if my customers actually read it complete, I've seen other sellers what put the info with bullets, numbers, funny questions, etc. that looks great and its fun to read! I need to work in my descriptions.

  • cozycottagecreations

    cozycottagecreations said 7 years ago

    These are great questions. Gonna print this out and keep it handy! Thank you!

  • birdie1

    birdie1 said 7 years ago

    Great reminders - thanks!

  • ecstaticjewelry

    ecstaticjewelry said 7 years ago

    Thank you for sharing.

  • CocoaBeans

    CocoaBeans said 7 years ago

    i love this article:)

  • fernfiddlehead

    fernfiddlehead said 7 years ago

    I love Sparklerama and I love this list of questions. All great things to remember.

  • lovelygifts

    lovelygifts said 7 years ago

    Great advice!

  • HandKnitHugs

    HandKnitHugs said 7 years ago

    This is such great advice, thanks so much! I love these helpful posts, I'll have to save this one for reference. Now time to go through my descriptions and make some tweeks!

  • Colettesboutique

    Colettesboutique said 7 years ago

    What a great idea to list these questions. I always ask myself if I have provided enough information about my items. I will definitely keep these in mind when listing items. Thank you.

  • MegnificentCo

    MegnificentCo said 7 years ago

    Lots of great info here!

  • PamelaAngus

    PamelaAngus said 7 years ago

    sound advice!

  • silkstory

    silkstory said 7 years ago

    Very usefull article! Thank you dear for these informative tips!!

  • paramountvintage

    paramountvintage said 7 years ago

    more helpful tips. THANK YOU!

  • jmliss

    jmliss said 7 years ago

    thank you, great advice, very helpful!

  • VelveteenHabbit

    VelveteenHabbit said 7 years ago

    I'm BOTH seller and buyer here on etsy it always helps to think like your a buyer when you list thanks so much!!!

  • FreshLemonBlossoms

    FreshLemonBlossoms said 7 years ago

    Thank you for a great article! I'm always surprised how many sellers don't list basic info like size. Doesn't have to be clothing to want to know the size of the item! I try to answer any question that might come up (or that I would have myself) which makes for long descriptions. But I would rather know than not!

  • humblebea

    humblebea said 7 years ago

    Thanks for the great tips!

  • EJPcreations

    EJPcreations said 7 years ago

    So helpful! With all this running around sometimes it's easy to loose sight of the details.

  • WhiteFly

    WhiteFly said 7 years ago

    I think #20 is probably the most important question and probably the most difficult to answer. This is where the thinking is.

  • petragalvan

    petragalvan said 7 years ago

    Thank you sparklerama some of these questions I had not thought of.

  • Fibrillaria

    Fibrillaria said 7 years ago

    Well rounded article, certainly makes one think!

  • MelroseFields

    MelroseFields said 7 years ago

    Solid advice...it is always nice to get refreshers on what to include in your listings.

  • HibouCards

    HibouCards said 7 years ago

    thanks for the info, it's useful :)

  • ClementinesJewelry

    ClementinesJewelry said 7 years ago

    great tips. thanks!

  • LazyLionQuilts

    LazyLionQuilts said 7 years ago

    Thank you for this great article. I am printing the list out to keep right by my computer so I remember all these things when I am writing my descriptions. Plus I need to think about #20 for a while, that is the hardest one to answer well.

  • helenaemmans

    helenaemmans said 7 years ago

    Thanks very useful information.

  • hottiehandbags

    hottiehandbags said 7 years ago

    Thanks for the tips on "Why do I need this item?"

  • natalya1905

    natalya1905 said 7 years ago

    Thank you very much for this list of question. Very helpful, very thoughtful. I always include shipping information in my item descriptions: how many days making of the item will take, what mailing service I'll use, etc. It seems, many people tend not to read shipping policies, so I want to be as clear as possible. Another thing. Many of the items in my shop can be worn in sets (hat/scarf, beanie/mittens, etc). I try to give the photos of both items together, as well as the links to the matching items in my descriptions (and I received many combined orders due to it).

  • BlackStar

    BlackStar said 7 years ago

    Great article sparkle!

  • gufobardo

    gufobardo said 7 years ago

    advices are welcome! Daniellexo, thank you for this article!

  • callmemimi

    callmemimi said 7 years ago

    Very helpful article !!! Many thanks for sharing :-)

  • beautifulbridget

    beautifulbridget said 7 years ago

    Great article!

  • nowonder

    nowonder said 7 years ago

    This was a great one - I read it a couple of months ago and chaged things acordinly.

  • eroa

    eroa said 7 years ago

    great article and questions to help the writing process on descriptions.

  • Fafnir

    Fafnir said 7 years ago

    It seems so simple, but I know I forget some of these details!

  • muffintopdesigns

    muffintopdesigns said 7 years ago

    totally informative and useful! thanks so much for posting this - let's me know what i'm doing right - and what i can do better!!!! xoxox

  • yaelfran

    yaelfran said 7 years ago

    wonderful and helpful article!!!! Thanks so much!!!!!

  • LibertyImages

    LibertyImages said 7 years ago

    Very good reminders for sellers here, thank you! So far as the last question...It is funny, I'm an excellent saleswoman capable of selling refrigerators to penguins living in the Arctic circle, but feel uncomfortable selling my own work. Think that's something many artists deal with!

  • RubyBeets

    RubyBeets said 7 years ago

    Excellent info! Thank you!

  • GemAddict

    GemAddict said 7 years ago

    Great info :-)

  • FrozenWhiskers

    FrozenWhiskers said 7 years ago

    Great article. It's nice to know what I had right and to be reminded to put up our gift boxes! Thank you!

  • katieblairdesigns

    katieblairdesigns said 7 years ago

    There are some great suggestions here - thanks for the food for thought.

  • bysweetmom

    bysweetmom said 7 years ago

    thanks for this great article

  • PhotoPosy

    PhotoPosy said 7 years ago

    So a picture may be worth a 1000 words but we still need to put the 1000 words out there :)

  • 2RavenChicks

    2RavenChicks said 7 years ago

    Woohooo!! Way to go Sparkle!!

  • cjscraftcorner

    cjscraftcorner said 7 years ago

    Very helpful! I just keep learning from these articles! :)

  • FuzzyLumpkinCrochet

    FuzzyLumpkinCrochet said 7 years ago

    Very good tips. Thank you Sparklerama and Daniellexo! I tend to forget little things like care instructions. This is a nice reminder that the small things can be really important to our customers.

  • VixVintage

    VixVintage said 7 years ago

    Sound advice, thank you so much.

  • CricketCreekDesigns

    CricketCreekDesigns said 7 years ago

    Great information. Thank you.

  • maggiemaevintage

    maggiemaevintage said 7 years ago

    It's always easy to leave something out. Thanks for the reminder. Love these tips!

  • VitalVintage

    VitalVintage said 7 years ago

    Good food for thought. Thanks for posting!

  • HoldTheWire

    HoldTheWire said 7 years ago

    Thanks for this, it is a super article!! Descriptions make a huge difference!!

  • FABRINICO

    FABRINICO said 7 years ago

    I'll have to ask theese questions for each one of my items, thanks for the advice

  • etincelledesign

    etincelledesign said 7 years ago

    really good reminders compiled all together in one place !

  • thriftstore

    thriftstore said 7 years ago

    This is such an awesome article, I bookmarked it. Thank you!!

  • DeNovoStyle

    DeNovoStyle said 7 years ago

    Thanks! It's easy to forget to be so descriptive when you're staring right at the item your selling.

  • hdunstan

    hdunstan said 7 years ago

    i like this article because of the bold print in remembering what to write about when describing your products. with my one-of-a-kind vintage recycled jewellery it's hard to remember to write everything down and why it would be a great accessory to the customers wardrobe. thanks for putting it all down in to an easy to read! i'm printing it off!

  • YummyAffair

    YummyAffair said 7 years ago

    Thank you so much for the bunch of great tips. They're priceless for a new shop like ours!

  • xmoonbloom

    xmoonbloom said 7 years ago

    very helpful!

  • tiffzippy

    tiffzippy said 7 years ago

    It's so easy to forget some of the details - great reminder :)

  • MinceCo

    MinceCo said 7 years ago

    there's some good questions presented there

  • loveandbulldogs

    loveandbulldogs said 7 years ago

    Yeah! Thanks for sharing! Its always great to read about buyers feedback! I like the idea of describing an item like there are no pictures.

  • TheJoyofColor

    TheJoyofColor said 7 years ago

    Thank you so much!!! its really a helpful guide, and you certainly opened my eyes. I see i'll have to do a recheck of my items description .

  • febejstudio

    febejstudio said 7 years ago

    Reading this made me realize that I need to enclude what I put on my materials, such as ,I usually I put Pedge Futture floor glow on my polymer clay work to give it shine and proctection and didnt even stop to realize people could be allergic to certain material just by touching it!! I only put it on their with their permission to do so when they order..

  • polkadotmagpie

    polkadotmagpie said 7 years ago

    Great 411 about what to put in listings. Thanks.

  • StudioCybele

    StudioCybele said 7 years ago

    Great advice!

  • momochas

    momochas said 7 years ago

    I´ve been to the Shop Critiques Virtual Labs today and daniellexo shared with us the link to this article. I hadn´t realized it was published today so I have to thank twice for a great and very helpful info.

  • whyte

    whyte said 7 years ago

    Thanks sparkle, great tips!

  • BlueCrushBeads

    BlueCrushBeads said 7 years ago

    :)

  • lisaleeworks

    lisaleeworks said 7 years ago

    Great Article!! I am learning soo much, you guys are great!!

  • LindasFabCreations

    LindasFabCreations said 7 years ago

    Thanks for the article!

  • lifeofcolors

    lifeofcolors said 7 years ago

    Thanks for the excellent questions!

  • CustardHeartVIntage

    CustardHeartVIntage said 7 years ago

    great information... sometimes as sellers we forget to answer these seemingly basic questions.

  • breadandroses2

    breadandroses2 said 7 years ago

    Spot on tips! I try my best to be thorough but my experience indicates many buyers do not read descriptions in their entirety (which can cause some thorny issues if they've made grossly inaccurate assumptions). It's a real balancing act trying to describe, educate AND circumvent shopping ADD.

  • 3rdAveShore

    3rdAveShore said 7 years ago

    what do those fancy terms mean?? SOO FUNNY! Thanks 3rdaveshore.com enjoy the ride, Sam

  • PattiTrostle

    PattiTrostle said 7 years ago

    Why should I buy it. This one is VERY important!

  • DivaBabyDesigns

    DivaBabyDesigns said 7 years ago

    Thank you! Thank you!! That is just what I am going to do..pretend there are no pictures of the item! That sounds so obvious but just makes it so much easier for me to write a description! This is a great article!!!

  • VeronicaHughes

    VeronicaHughes said 7 years ago

    #20, Can I live without this item? I've wondered about this question. If we're passionate about the things we make (or own as in vintage and supplies) and love using them it's probably much easier to convey that in our descriptions. Great checklist! Thanks, Veronica

  • recycledwares

    recycledwares said 7 years ago

    wow, you left us lots to think about and list in our descriptions. some of those i didn't really think about, like "how does it arrive" and "how does it work."

  • artofjane

    artofjane said 7 years ago

    I'm going to print these questions out and keep them by my computer. Thanks!

  • artofjane

    artofjane said 7 years ago

    These are great questions to answer.

  • taliaz

    taliaz said 7 years ago

    thank you so much, descriptions give me the hardest time. I had never considered writing them as if there wasn't going to have a picture attached to it.

  • SiuTing1108

    SiuTing1108 said 7 years ago

    helpful info~~ thanks

  • obellanaturals

    obellanaturals said 7 years ago

    Thanks so much for the article. Nice information for sprucing up some descriptions. Great tips!

  • artfulrebel

    artfulrebel said 7 years ago

    I've just started to list items, so this information is so helpful! Thank you etsy!

  • FrenchKnot2U

    FrenchKnot2U said 7 years ago

    I particularly like the questions, Does it stink? And, the "Can I live without this item? The first is easy to answer the later-now that's a tough one with so many talented Etsy contributors. This ? has left a huge ? for me to ponder and revisit. Thanks.

  • nerdgoddess

    nerdgoddess said 7 years ago

    What a great article! And I only just realized my earrings were listed in it. I was wondering what the upsurge in traffic was coming from. :) Thank you!

  • accentonvintage

    accentonvintage said 7 years ago

    Thanks for listing all the questions we have to ask ourselves. It really helps to stop and think about what the buyer wants to know.

  • rebeccasanchez

    rebeccasanchez said 7 years ago

    Lots of valid points! Thanks!

  • jennyhoople

    jennyhoople said 7 years ago

    Awesome :) I read that very forum post and it really helped me re-do my item descriptions. Great that it's available to everyone here in the Storque, bravo!

  • sweetmellyjane

    sweetmellyjane said 7 years ago

    Just opened a new store. Thanks for the tips!

  • SimpleJoysPaperie

    SimpleJoysPaperie said 7 years ago

    What a great list of things to remember when writing our descriptions. Thank you! :)

  • elSage

    elSage said 7 years ago

    Thanks for this... I think I have some work to do on my shop.

  • FreakyOldWoman

    FreakyOldWoman said 7 years ago

    L♥VE

  • WhimsyBlueShop

    WhimsyBlueShop said 7 years ago

    This is an incredible tool in my marketing strategy and being a new etsy seller, it helps me really determine how to market my items thank you so much for the insight I will use this every time I write an item description.

  • EWMcCall

    EWMcCall said 7 years ago

    great info!! Thanks!!

  • Nomsa

    Nomsa said 7 years ago

    Good advice!! I need to add how to care for items and what they feel like to my descriptions!

  • lapisbeach

    lapisbeach said 7 years ago

    Thanks for the advise Danielle! Good things to remember. I have the hardest time with #20 in an online envirionment. I have to remember I am not bragging about my work (blushing)- just that I truly believe in my pieces.

  • HighRidgeRockNbeads

    HighRidgeRockNbeads said 7 years ago

    Love when you do these articles filled with helpful info. Thank you:):)

  • ConcordSoap

    ConcordSoap said 7 years ago

    Great info!

  • kadlubik

    kadlubik said 7 years ago

    thanks, much needed help......

  • botanicaltheatre

    botanicaltheatre said 7 years ago

    Thankyou! Yes! I had to search cabochon on wikipedia, and I felt a bit silly about having to do so.

  • HatsandHalos

    HatsandHalos said 7 years ago

    Thanks for the information, it really helps me see things from the buyers point of view!

  • JemmDeeCreations

    JemmDeeCreations said 7 years ago

    Thanks you! So obvious to us sometimes. I'm printing this and post in by my computer!

  • historicalproducts

    historicalproducts said 7 years ago

    Excellent article... Did you know that the average customer shopping in most retail stores (Brick & mortar)sees at most only 20% of the items merchandised. It is up to us to explain and state the obvious or else great opportunities go unnoticed!

  • historicalproducts

    historicalproducts said 7 years ago

    Excellent article! The average customer shopping in a brick and mortar store only sees 20% of the items merchandised. Great opportunities often go unnoticed.

  • Lovefromthesand

    Lovefromthesand said 7 years ago

    Time to start rewriting some of my descriptions. Oh the work of improving my shop never ends! LOL

  • SarahAnntiques

    SarahAnntiques said 7 years ago

    Excellent! Thank you so much for the tips.

  • chabbyshane

    chabbyshane said 7 years ago

    Great article...very good questions to answer in the descriptions. Most people will just move on to the next store instead of taking the time to ask the seller for the particulars.

  • NerdyTogether

    NerdyTogether said 7 years ago

    I read this back in the forums and I still think it's fantastic advice. Thanks for the report!

  • rainbowkidsclothing

    rainbowkidsclothing said 7 years ago

    Thanks for a really helpful article.I am new to selling so the points have been helpful to me and will save my buyers and myself time in asking and answering questions. Very useful reminder too that just because I know what something is I do still need a good full description to make life easier for prospective buyers.

  • dmtgun3

    dmtgun3 said 7 years ago

    I want sell somethink but Im new in etsy. I hope sell my handknit project.

  • 5gardenias

    5gardenias said 7 years ago

    always coming up with wonderful advice danielle-- thanks!!

  • hempcouture

    hempcouture said 7 years ago

    Brilliant article! Thank you for the helpful tips!

  • birribe

    birribe said 7 years ago

    There are alway´s something new to learn. Great tips, thanks a lot Danielle

  • AudreyGardenLady

    AudreyGardenLady said 7 years ago

    It never hurts to look at my shop with a fresh eye or to have a few friends do it. Quite often, they see things that I have taken for granted. Thanks for the reminder!! Audrey

  • sakizome

    sakizome said 7 years ago

    wonderful reminders. very helpful. thank you!

  • WingsDove

    WingsDove said 7 years ago

    I love this article! It takes time and experience to learn how to describe clearly and information like this is so helpful. People who are blind or visually impaired shop on the Internet using screen readers that translate text into audio. Imagine how you might describe something to a visually disabled person.

  • AlpineGypsy

    AlpineGypsy said 7 years ago

    I like this article. Very cool. Thanks, Heidi

  • eurolenscape

    eurolenscape said 7 years ago

    Great reminder how important a good description is. I always try to improve mine, thanks!

  • kimwin

    kimwin said 7 years ago

    It makes sense to spend a little extra time and TLC to describe the items we are selling.

  • LuksiCreations

    LuksiCreations said 7 years ago

    these really are some great questions to think about. i really need to go back and redo my descriptions when i have some time!

  • polkadotsandblooms

    polkadotsandblooms said 7 years ago

    Just fantastic tips. I am tweeking my pages all the time, but there is good stuff here that I can improve on. Thank you so much for sharing!

  • turcoarts

    turcoarts said 7 years ago

    Thanks for the advice! Great tips...

  • MyBeadTherapy

    MyBeadTherapy said 7 years ago

    Thanks for such a thorough article. It makes sense to spend a bit more time on the description, considering how much effort went into the making of our special items!

  • saintesmariesjewelry

    saintesmariesjewelry said 7 years ago

    great article!

  • gilstrapdesigns

    gilstrapdesigns said 7 years ago

    Thank you for the very helpful information.

  • lauraprentice

    lauraprentice said 7 years ago

    Soooooooooooooo helpful!

  • BeadsInTheBelfry

    BeadsInTheBelfry said 7 years ago

    very great questions. Gives me some things to think about. Thanks!

  • TheOoakTree

    TheOoakTree said 7 years ago

    Thanks so much for this article! I'm new to selling and buying on Etsy so I needed a little help in this area.

  • brickhouseofcards

    brickhouseofcards said 7 years ago

    thanks! it's so easy to forget that potential buyers might not even be able to tell what your items are without a helpful explanation.

  • SwingStationStudio

    SwingStationStudio said 7 years ago

    Great reminders! It's funny how easy it is to look over some of the most important details when you're listing an item. I always feel like I get too wordy but I guess too much info is better than not enough! It helps me to have someone else look over my listing, too, like my husband or a friend who can give me their opinion and bring up any concerns or questions before I list. At least you can always go back later and edit an item if you have to!

  • MaryFosterCreative

    MaryFosterCreative said 7 years ago

    Thanks for the helpful article. I will print it out for reference as I continue to rewrite and tweak my descriptions.

  • flamingo

    flamingo said 7 years ago

    Very good tips, thank you

  • ImJewelee

    ImJewelee said 7 years ago

    Ooo this is really good!

  • YellowViolet

    YellowViolet said 7 years ago

    Note to self...add more info tomorrow morning to the kimono robe I listed today describing fully what is meant by "size small". THANK YOU! There's some very valuable information in this article for me. I'm open to whatever can make my shop better!

  • craftpile

    craftpile said 7 years ago

    very helpful, thank you!

  • bedbuggs

    bedbuggs said 7 years ago

    Thanks for the tips, it gives me some ideas and things to go over.

  • lazydayz

    lazydayz said 7 years ago

    Great Article! Hey Megan, you had this old lady in one of your classes for a few weeks ! :)

  • JellieBellies

    JellieBellies said 7 years ago

    What a great article! I am new to Esty and trying to get my profile and items ready to showcase. This is really up my ally.

  • gretchenmist

    gretchenmist said 7 years ago

    thanku! some very good points to remember here :)

  • litapsilverj

    litapsilverj said 7 years ago

    Definitely some good tips!

  • dragonhouseofyuen

    dragonhouseofyuen said 7 years ago

    excellent article - I hadn't seenthis before and it's very useful! thank you so much!

  • mienkintoshfairie

    mienkintoshfairie said 7 years ago

    This is very informative. I'm new to etsy and i will take this advice

  • MandyBesek

    MandyBesek said 7 years ago

    I'm still pondering with promoting my work, but it never hurts to do a double check with the basics. Thank you!

  • Iammie

    Iammie said 7 years ago

    Nice article, thank you.

  • AlphabetCityStudio

    AlphabetCityStudio said 7 years ago

    Great article! Thanks! I'm going to need to add a few things to my descriptions.

  • Revaa

    Revaa said 7 years ago

    great article and just right for my website ...I have already incorporated the changes visit me on www.revaa.etsy.com

  • ginalimosaics

    ginalimosaics said 7 years ago

    good advice as Im a newbie here!

  • ArtisticIntentions

    ArtisticIntentions said 7 years ago

    Great advice! Thanks!

  • JeansVintageCloset

    JeansVintageCloset said 7 years ago

    Those are certainly amazing questions, but perhaps we sellers could place ourselves in the prospective purchasers shoes

  • shopgoodgrace

    shopgoodgrace said 7 years ago

    Fantastic article --- I'm thinking it would be a super idea to print out these questions and post them near my work area. Great reminders!!

  • vintagebonbons

    vintagebonbons said 7 years ago

    Outstanding! Thanks so much!!

  • PeacockLane

    PeacockLane said 7 years ago

    Excellent advice. Thanks! :)

  • laceramiste

    laceramiste said 7 years ago

    such great tips. it's hard to remember to think about all of those things every time you list something. thanks so much!

  • valerieoutlet

    valerieoutlet said 7 years ago

    Thanks for the tips. These reminders are always helpful.

  • pollyputsthekettleon

    pollyputsthekettleon said 7 years ago

    Great questions!

  • initialsphoto

    initialsphoto said 7 years ago

    I have a question and I'm sorry if this is the wrong place to ask it. Does anyone here that is a seller ever get people asking you if your willing to come down on your prices and if so how do you handle it? I just had someone ask me today to go down to half the price originally listed but I couldn't go down that low because it would cut into my materials cost. Any advice would be greatly appreciated. Thanks in advance!

  • aforfebre

    aforfebre said 7 years ago

    Great article! thanks for info!

  • MireilleLagow

    MireilleLagow said 7 years ago

    Great article! Thanks =)

  • VintageCuller

    VintageCuller said 7 years ago

    These are all great points to consider when listing! When we shop in a brick and mortar store we have the advantage of using all of our senses. It is easy to forget, as a seller, that the person viewing our items is only able to use one of their senses, and that being one- dimensional! Thanks for the great tips!

  • SimpleGirlJewelry

    SimpleGirlJewelry said 7 years ago

    Very good advice! I am learning so much from these articles! Yay!

  • HarmonyWalker

    HarmonyWalker said 7 years ago

    Really Helpful! Im new at this...hitting my forehead as i noticed i forgot to do some of these things Doh..

  • HazyDaisy

    HazyDaisy said 7 years ago

    Thanks for this really helpful info :)

  • dafnadagan

    dafnadagan said 7 years ago

    thank you :)

  • AgataBalbina

    AgataBalbina said 7 years ago

    Thanks, it's really helpful and I used most of these tips in my descriptions. It's great there is so much help here on etsy for buyers!

  • AlexKnitwear

    AlexKnitwear said 7 years ago

    Great tips! Thanks :)

  • vbwishbone

    vbwishbone said 7 years ago

    great tips... sometimes we forget the simple things, so this was a great check list for sellers to make sure we are covering all of our bases! thanks!!

  • zeppelinxylene

    zeppelinxylene said 7 years ago

    I guess some buyers are just too shy to ask their concerns or questions through convo, but these are really helpful, informative tips. Thanks a bunch for sharing them :)

  • VintiqueLa

    VintiqueLa said 7 years ago

    thanks for the tips.

  • trendyexpressions

    trendyexpressions said 7 years ago

    Great list, thanks for the info!

  • vintagegirldezigns

    vintagegirldezigns said 7 years ago

    thanks for the tips...very helpful:)

  • vintagegirldezigns

    vintagegirldezigns said 7 years ago

    very helpful advice. thanks:)

  • lilprincessbow

    lilprincessbow said 7 years ago

    Great list. Now it would be a challenge to answer all of those in one listing!

  • bannerarts

    bannerarts said 7 years ago

    good advice; great list.

  • LolaRain

    LolaRain said 7 years ago

    Thanks for the tips!

  • WindowWhispers

    WindowWhispers said 7 years ago

    Great 20 questions. I keep rewriting my website because of some of those same questions. Especially size of object.

  • SweetwaterGems

    SweetwaterGems said 7 years ago

    Excellent tips and exactly the sorts of questions I think when I'm seeing other sellers' items. Thanks for putting it in perspective.

  • dezignsbygigi

    dezignsbygigi said 7 years ago

    Very helpful..great questions to keep in mind. Just the little things you tend to forget.

  • RockArtiste

    RockArtiste said 7 years ago

    Great questions. It can be difficult to go from holding it my hand to describing it with words and pix.

  • Paperkapers

    Paperkapers said 7 years ago

    Keeping this for reference. Only have a few items so far and try to describe as much as I can, but I'm sure I can still do better, thanks.

  • Simon0729

    Simon0729 said 7 years ago

    Really good tips, thank you!

  • terrastratum

    terrastratum said 7 years ago

    Thank you for the article. I will take all the relevant questions into consideration when I review or list a new item from now on!

  • Scallyrags

    Scallyrags said 7 years ago

    Thanks great info!

  • daydreamer2312

    daydreamer2312 said 7 years ago

    This is a great article. It touched on many questions that should be addressed on an item descriptions and sometimes we might forget. I printed this out and have it next to me, Thank you so much for taking time in doing this.

  • Fugly

    Fugly said 7 years ago

    This is a great list of questions... thank you for sharing it here! I'll have to review them when listing in my other shop too (rightasraincreations). Although I think an add-on is needed to question #10. (Why is this one better than the one in the next shop?) Be sure not to actually bad mouth or even mention other shops in your descriptions. This is petty and unprofessional, in my opinion. State why your product is superior to others out there without actually naming anyone. And yes, sadly I've seen this done.

  • poetryjewelry

    poetryjewelry said 7 years ago

    Great list to have. I am currently working on my descriptions for the new range. This will act as a ready recokner

  • SmoreGasBored

    SmoreGasBored said 7 years ago

    As much as I appreciate this article, I hope others are reading it, too for when I buy from them! :) As daydreamer2312 mentioned, I will review it everytime I post an item.

  • MomoTrees

    MomoTrees said 7 years ago

    Awesome Ideas. Good to have a checklist of things to mention in our item descriptions. Thanks!

  • tairavora

    tairavora said 7 years ago

    Great Article, made me check my descriptions.

  • crowsfeat

    crowsfeat said 7 years ago

    As a newcomer to etsy, ALL advice is good advice!! As we list each item, it seems i am redundant as each piece is basically from the same components. Do customers tend to read a few of your listings to get a 'feel' for your work ?

  • julessabjewelry

    julessabjewelry said 7 years ago

    So happy you shared these tips. Every time I post an item I'm always wondering what types of questions will come out of the description... Did I miss anything? Is the story clear and does it really make me want to buy it? Fantastic suggestions and I'll be sure to keep asking those questions of myself to make sure I've put enough information into my shop.

  • LeelaRocks

    LeelaRocks said 7 years ago

    Great advice! Big note for me on 'how heavy is the necklace? good point as some of mine look heavy but are actually not...... will be keeping the list handy as I write my descriptions. Cheers again! :)

  • sarahemilydesign

    sarahemilydesign said 7 years ago

    What a comprehensive list to have on hand especially when listing a new product line.

  • samsstuff

    samsstuff said 7 years ago

    Thanks for showing us what the buyers are thinking, as they go through our shops. Very helpful!

  • WingsDove

    WingsDove said 7 years ago

    What an excellent topic to write about. I run across missing information all the time when I am looking for something to buy on Etsy. Although the words, "one size fits all" might seem like enough to the seller, I really do need to know the length and width when I am looking for a cowl to buy as a gift for my 5'11" niece or my 5'0" best friend - to get an idea of how it might look and fit. Reading that an item is made of "yarn" is also perplexing, since "yarn" could mean wool, wool-blend, acrylic, etc. - important information for my skin sensitivities. Bath and body products, again, should also contain every ingredient for those of us with skin sensitivities. I don't take the time to contact the seller I just go on to the next shop and look for listings that include all sizes and material content. Most buyers will probably do the same - just move on.

  • handmadenvintage

    handmadenvintage said 7 years ago

    This is a really great article!! I'm a newbie w/etsy & these blogs are so helpful!! Thanks!

  • wallpusher

    wallpusher said 7 years ago

    Thank you very much for this helpful post! It is very essential to look at it from the buyer's perspective, and super important, though difficult to do for those of us pouring our creativity into these things! Thanks again!

  • VeeLine

    VeeLine said 7 years ago

    Awesome post ! Great suggestion to pretend there is no picture. Will be definately doing this in future. As a new supplier, it's a constant learning curve at the moment.

  • GraceImages

    GraceImages said 7 years ago

    Time to take another look at my listings. Thanks for the advice. You definately don not want to leave a potential buyer wondering what you are selling.

  • smlbags

    smlbags said 7 years ago

    I'll definitely be checking my descriptions. Thanks for the tips! Always helpful!

  • RouDesigns

    RouDesigns said 7 years ago

    Great reminders-thanks.

  • margueriteatelier

    margueriteatelier said 7 years ago

    thanks for the help!!! xx

  • HeartBeadDesigns

    HeartBeadDesigns said 7 years ago

    marking

  • DreamBubbles

    DreamBubbles said 7 years ago

    As a new seller I'm so thankful for this article. I think it will be a great guide for those days when i'm trying to figure out what to include in a listing. I've shared the link to it on my FB fan page as well in hopes of helping other handmade artists/online business owners get the best out of their efforts.

  • MadameKoiteh

    MadameKoiteh said 7 years ago

    Great article, lots of fantastic advice. Thanks!

  • RachelDeanArt

    RachelDeanArt said 7 years ago

    There are lots of great articles on how to improve your descriptions but this format really caught my attention (questions to ask.) Thank you, well done.

  • StirDesigns

    StirDesigns said 7 years ago

    Totally agree with WingsDove! Also baffled by the amount of sellers that are doing really well on Etsy and don't say anything about size or content of an item! We are always really careful about disclosing everything we can.

  • gemsinvogue

    gemsinvogue said 7 years ago

    Fantastic article! Thanks so much for giving us the customers perspective!

  • butterflygenes

    butterflygenes said 7 years ago

    Wow, this was such a great article. Thank you so much!

  • PhotoPosy

    PhotoPosy said 7 years ago

    Thanks, reading this article prompted me to review my descriptions and make some changes I wouldn't have thought of on my own.

  • PureaAccessory

    PureaAccessory said 7 years ago

    Love the question #20. Can I live without this item? and the answers are great

  • BeCharmedDesigns

    BeCharmedDesigns said 7 years ago

    Thanks very much!!

  • KAPARA

    KAPARA said 7 years ago

    Great article, thanks!

  • stunninglittlethings

    stunninglittlethings said 7 years ago

    marking

  • MadeByFire

    MadeByFire said 7 years ago

    Thanks for this great article!

  • KuDum

    KuDum said 7 years ago

    I thought I was doing pretty good with my descriptions but it seems I still leave a lot to imagination... Thanks for this!

  • Yonita

    Yonita said 7 years ago

    This is very helpful, thank you!

  • CuteByDesign

    CuteByDesign said 7 years ago

    TIME TO EDIT AGAIN. Thanks for the wonderful suggestions

  • potteryrocks

    potteryrocks said 7 years ago

    Good suggestions, thanks!

  • ThePineConeTeaCup

    ThePineConeTeaCup said 7 years ago

    Excellent tips!! Thank you!

  • littlefoxphotos

    littlefoxphotos said 7 years ago

    Thank you for the suggestions! I have now completely changed my item descriptions. Looking good! :)

  • OuiMagnifique

    OuiMagnifique said 7 years ago

    Marking, marking, marking and then a little more. Thanks for the tips.

  • AgingGracefully

    AgingGracefully said 7 years ago

    Thanks for the tips on listing and selling.

  • cookiefriends

    cookiefriends said 7 years ago

    Thank you for always making things clear. In my new posts I need to consider what makes an item stand out to me, why I choose one over another. What background can enhance my cards and how I can show them to better advantage. I need to consider packaging and various sizes.

  • WaveSong

    WaveSong said 7 years ago

    I'm new to Etsy. Thank you for the tips. Would you take a peek at some of my descriptions to see if I'm on the right track? http://www.etsy.com/shop/WaveSong

  • RubyStudios

    RubyStudios said 7 years ago

    So much to think about!!! Thanks for spelling it out. If we can just imagine what we want to see when we are looking at other people's wares, our descriptions would benefit. Thanks!

  • boysngirls

    boysngirls said 7 years ago

    Thanks again, Danielle, you're most helpful. I think I have all the info I need in my descriptions, save for one or two points. Thanks for the support!!

  • boysngirls

    boysngirls said 7 years ago

    I love how you support us, thanks!!

  • TheSteelFork

    TheSteelFork said 7 years ago

    terrific. thank you. great inspiration to refine descriptions.

  • 1treeyoga

    1treeyoga said 7 years ago

    Thank you for the information. I always love to get new tips.

  • SaudadeStudio

    SaudadeStudio said 7 years ago

    Great tips!!! Thanks sooo muchhh!!!

  • ABoxForMyTreasure

    ABoxForMyTreasure said 7 years ago

    Fantastically informative - thanks so much. I'm off to update my descriptions... ;)

  • LANCERIKA

    LANCERIKA said 7 years ago

    Grateful for these awesome tips! Thanks for all these wonderful help to make our shops great!

  • RosamundiTrinkets

    RosamundiTrinkets said 7 years ago

    It's funny, when I am a buyer I love to have heaps of info; someone mentioned they have 3 paragraphs and wonder if that is too much, but I love reading all that is there, after all, I only go into listings that I am keen on buying, that's why I look! Occasionally you come across screeds and screeds and I don't bother reading it all, but only occasionally. So I too will be printing off that list and referring to it as I do my descriptions, as I sucumb to the "hope this isn't too much information" demon when I do my listings too... Just have to remind myself to think like I am buying!

  • prisarts

    prisarts said 7 years ago

    Thanks for sharing! Great tips! That was definitely helpful.

  • flashbackintime

    flashbackintime said 7 years ago

    All your advice is appreciated and will be put to use. I research my vintage items and attempt to write concise descriptions. Perhaps this article will help me edit and delete with a better eye. Thank you.

  • ribbonsundone

    ribbonsundone said 7 years ago

    I truly appreciate the 20 questions above--I know I'll refer to all of them when I update my shop and add spring items. Sometimes I feel like I have a bit of writer's block when it comes to a description; I always like to add a dash of wit. These 20 points will give me focus and inspire better descriptions.

  • MonkeyCatBoutique

    MonkeyCatBoutique said 7 years ago

    good info,thanks,I need to check my items

  • RandeeAnne

    RandeeAnne said 7 years ago

    very helpful indeed. thank you!

  • craftygeorgiagirl

    craftygeorgiagirl said 7 years ago

    Thank you so much, I have a little work to do..lol. Awesome article.

  • LillyPinkPaperie

    LillyPinkPaperie said 7 years ago

    Wonderful advice and things to think about :o) I always have a tough time explaining my items because I make cards. Obviously I need to get my butt in gear!

  • Munezaart

    Munezaart said 7 years ago

    i needed this reminder about writing my descriptions. thank you.

  • LoveRachael

    LoveRachael said 7 years ago

    haha will it stink? that's great. wonderful reminder on how to describe out items. Thank you!

  • AngelWolfsArtwork

    AngelWolfsArtwork said 7 years ago

    great info I can use all the help I can get. Thanx

  • cynthiadelgiudice

    cynthiadelgiudice said 7 years ago

    It's good to know the questions my buyers are asking. Thanks for putting it so clearly!

  • sweettidings

    sweettidings said 7 years ago

    Great guide! Thank you!

  • jewelrybyshirley

    jewelrybyshirley said 7 years ago

    your advise sure helped me a lot. thanks a heap shirley. jewelrybyshirley.etsy.com

  • jewelrybyshirley

    jewelrybyshirley said 7 years ago

    great advise. shirley

  • SilkMari

    SilkMari said 7 years ago

    ...great article...most informative..

  • SilkMari

    SilkMari said 7 years ago

    ...great article...most informative

  • naomilevit

    naomilevit said 7 years ago

    great tips! thank you!

  • petitefish

    petitefish said 7 years ago

    Thanks! I'm adding a few details to make my descriptions better! Especially for my felt baby onesies and fingerless gloves.

  • cottagewhimsies

    cottagewhimsies said 7 years ago

    Thanks for such super insightful tips! Your article made me take another look at my descriptions!

  • artistudios

    artistudios said 7 years ago

    This is very useful article. I'm going to check out my descriptions :) Thanks!

  • LookingGlassJewels

    LookingGlassJewels said 7 years ago

    Always good to have a checklist! :) Great article, thanks!

  • optic

    optic said 7 years ago

    Thanks for writing this great article. I will use the 20 questions when I list my next item. I agree that we should discribe the item like there is not a picture. I think we forget that for the most part we get super excited about our finished product and think that everyone else should instantly fall in love with it also. Not the case. Marketing marketing marketing. Thanks again. Optic

  • HelensCorner

    HelensCorner said 7 years ago

    Thanks for the great information here.

  • pinkpurr

    pinkpurr said 7 years ago

    Some useful information! Thank you!

  • LifeAdorned

    LifeAdorned said 7 years ago

    great questions, and most of them apply to pretty much everything that's sold on etsy. my biggest complaint when it comes to lack of info: what does the rest of it look like? you've shown me the 'money-shot' of the front/top, but i want to know what the back/inside/underside looks like too! show me the whole item, please..

  • pammazochia

    pammazochia said 7 years ago

    Great info, thanks for sharing.. It will definately be my checklist for any item I post..

  • DestinysTreasures

    DestinysTreasures said 7 years ago

    This is a very helpful artical. Thank you:)

  • hapsbags

    hapsbags said 7 years ago

    this is exactly what i need.. thanks a lot :)

  • SoapandBodyInfusions

    SoapandBodyInfusions said 7 years ago

    Great article, this will help me with each item I post.

  • terrabellaaccents

    terrabellaaccents said 7 years ago

    W O N D E R F U L ! Thanks.

  • snufkin327

    snufkin327 said 7 years ago

    Thank you! This really helped me out with posting my first item for sale!

  • earthnskystudio

    earthnskystudio said 7 years ago

    FANTASTIC! ^_^

  • earthnskystudio

    earthnskystudio said 7 years ago

    Oops - am so excited about this article that I forgot to thank you for posting it. So sorry! ^_^

  • ArizonaCreations

    ArizonaCreations said 7 years ago

    Thank you so much! Never thought about it like that. It's so overwhelming at first getting started. We defiantly will work on our pictures and descriptions.

  • seamstress16

    seamstress16 said 7 years ago

    This is great information! I'm new to Etsy and it is very helpful. Thanks so much!

  • ckpoodles

    ckpoodles said 7 years ago

    Very helpful! This is exactly what i need.. thanks a lot :)

  • 123SUNSHINE123

    123SUNSHINE123 said 7 years ago

    good advice thank you

  • sellingtimes

    sellingtimes said 7 years ago

    good,thanks

  • NancysBagsEtc

    NancysBagsEtc said 7 years ago

    thank you - very helpful

  • MagicalGems

    MagicalGems said 7 years ago

    Thank you for the much needed information. I'm a newbie to Etsy and any kind of help is so appreciated!

  • mommysosweet

    mommysosweet said 7 years ago

    These questions are great. The one that stuck out to me is the one that said how is my item better than others out there. That's good food for thought!

  • CreativeFlairArt

    CreativeFlairArt said 7 years ago

    Thanks so much. Great info. Found a couple things I should add to my descriptions.

  • ravitschwartz

    ravitschwartz said 7 years ago

    Very good food for thought. Thanks!

  • MiuAndUmi

    MiuAndUmi said 7 years ago

    Spot on! Thank you for such a concise and informative article. It makes so much sense to be thorough. We aren't cookie-cutter people, we are all different, and thinking like a buyer helps me include all those little details that I might otherwise overlook.

  • aisha123

    aisha123 said 7 years ago

    Thank you, Daniellexo. So much of being successful on etsy has to do with 'the learning curve' and constant 'reshaping' or 'rethinking' how you, as an artist, do things. Your articles are really key. Excellent!

  • WhimsicalWinston

    WhimsicalWinston said 7 years ago

    Thanks for all the Helpful!! Tips!!!

  • pattiannraggedies

    pattiannraggedies said 7 years ago

    Very useful information! Thanks ! Always looking !

  • LaAlicia

    LaAlicia said 7 years ago

    nice article! thx!

  • PooknflipProductions

    PooknflipProductions said 7 years ago

    Wonderful article. To the point. I love knowing what customers are looking for - makes it so much easier! Thank you.

  • pinkpolkaDotties

    pinkpolkaDotties said 7 years ago

    Thank you for the great tips. Very helpful!

  • pinkpolkaDotties

    pinkpolkaDotties said 7 years ago

    Thank you for the great tips! Very helpful!!!

  • julssewcrazy

    julssewcrazy said 7 years ago

    Great reminders! And I hate when sizes aren't mentioned, and I won't ask. I am too impatient to wait for the response. I just figured the seller must want to keep it. :)

  • AllVintageAllTheTime

    AllVintageAllTheTime said 7 years ago

    What a great summation of "putting ourselves in our customers' shoes". This list is a great reminder to communicate, and don't leave anything to chance - or unclear - if you can help it.

  • MyMoonlightCreations

    MyMoonlightCreations said 7 years ago

    This information is great and well worth remembering, very helpful, thanx :)

  • ZZsROCKnRECYCLABLES

    ZZsROCKnRECYCLABLES said 7 years ago

    Thank You for all the great advice!

  • GMJsDesigns

    GMJsDesigns said 7 years ago

    very helpful! Thanks GMJs

  • Tarapparel

    Tarapparel said 7 years ago

    Very Helpful! Thanks!

  • handmadebysusi

    handmadebysusi said 7 years ago

    This is GREAT information to keep in mind when posting. I am new to this and need all the help I can get. Thank You! Susan

  • VintageStyleJewelry

    VintageStyleJewelry said 7 years ago

    Thanks for the article. I find it hard to write a description and thats with me actually looking and holding the piece of jewellry in my hands as I write!

  • samuian

    samuian said 7 years ago

    It's so helpful for me , I will look back to check my detail items asap. ^-^

  • ElizabethOHara

    ElizabethOHara said 7 years ago

    I really appreciate all the information available. I haven't been properly utilizing all my resources,alas but will from here on out.

  • nathaliedembele

    nathaliedembele said 7 years ago

    As a new seller on Etsy, this info is very useful and gave me an opportunity to think about promoting my products differently. Thanks.

  • krs517

    krs517 said 7 years ago

    I should have read this long ago still figuring things out after over a year as a seller on etsy. HMMMMM

  • dorijewellery

    dorijewellery said 7 years ago

    Great article thanks

  • treeandsap

    treeandsap said 7 years ago

    marking

  • jadedgoats

    jadedgoats said 7 years ago

    Great article! We're in a little funk trying to drive traffic to the site and refining tags/keywords to do so.

  • ad87

    ad87 said 7 years ago

    Bookmarked.

  • chini

    chini said 6 years ago

    I love the suggestion to write the description as if there are no photographs. Thank you!!! :)

  • RenataUniqueGifts

    RenataUniqueGifts said 6 years ago

    Thank you for the tips!

  • RenataUniqueGifts

    RenataUniqueGifts said 6 years ago

    Thank you for your tips!

  • dikua

    dikua said 6 years ago

    Great article, thanks for share it!

  • AuntMsCreations

    AuntMsCreations said 6 years ago

    you gave me much to think about- thanks! Definitely changing the way I have been doing my descriptions!

  • Athena111

    Athena111 said 6 years ago

    Thanks for the wonderful info!

  • JansCreativeWhimsy

    JansCreativeWhimsy said 6 years ago

    I thought I was doing most of these suggestions, but, it dosen't seem to help...what to do now???

  • peapodray

    peapodray said 6 years ago

    Love the idea of filling in why they have to have an item.

  • pabadoo

    pabadoo said 6 years ago

    Always read these articles that gives food for thought!! thanx!!!

  • SuesBoutique

    SuesBoutique said 6 years ago

    I'm fairly new to Etsy and I'm loving it! Thanks so much for this advice....I'm learning so much :)

  • BlackPumpkin

    BlackPumpkin said 6 years ago

    Really inspiring article!! Something I didn't think about!! Thanks for sharing!!

  • irinacarmen

    irinacarmen said 6 years ago

    Thank you so much!!

  • In2twine

    In2twine said 6 years ago

    Thank you so much for the article! It is especially helpful for those just starting out on Etsy when it is hard to know, due to lack of experience what will work and what won't.

  • UniquesewingBoutique

    UniquesewingBoutique said 6 years ago

    Thank you for the good ideas, I will add some more info for my products

  • DesignByMagriet

    DesignByMagriet said 6 years ago

    Thanks for the great advice!

  • leighsdesigns

    leighsdesigns said 6 years ago

    Thanks for the information. It helps me to put myself in the buyers shoes better.

  • mayyow

    mayyow said 6 years ago

    TQ so much for the tips..... that's what I was looking for as a new Etsy seller....:)

  • found300

    found300 said 6 years ago

    Thank you for all the tips , I hop I will make some sales:)

  • jangy

    jangy said 6 years ago

    Great article!

  • ScanDLusBanana

    ScanDLusBanana said 6 years ago

    Thanks! I found your article very helpful as well as reassuring that I'm not too wordy in my item descriptions!

  • ScanDLusBanana

    ScanDLusBanana said 6 years ago

    Thanks! I found your article very helpful as well as reassuring that I'm not too wordy in my item descriptions!

  • ChantressJewelry

    ChantressJewelry said 6 years ago

    What a great reminder to state the obvious! Even though I'm a writer and always tell my students to do so, in looking over my descriptions I can see I have a lot more work to do. Thank you from ChantressJewelry!

  • BluestoneCraft

    BluestoneCraft said 6 years ago

    so much I'm missing,thanks for the info ♥♥♥

  • americanwabisabi

    americanwabisabi said 6 years ago

    Thanks for the info good advice I hope to put to work!

  • CrochetByColor812

    CrochetByColor812 said 6 years ago

    Thank you. This is helpful. I will get started right away:)

  • AzuriteCreations

    AzuriteCreations said 6 years ago

    Thanks this is a great list to go over wile looking at my shop I never even thought of some of these questions!

  • hazaricreations

    hazaricreations said 6 years ago

    Thanks so much for wonderful tips !

  • WSDesigns

    WSDesigns said 5 years ago

    Thank you! Great article.

  • GardenHomeArt

    GardenHomeArt said 5 years ago

    Really helpful. Thank you

  • PurpleToedGypsy

    PurpleToedGypsy said 5 years ago

    thanks very much. this is very helpful

  • ShastaExpressions

    Sherry from ShastaExpressions said 5 years ago

    Great article! Thank you for your insight!

  • rietakeda

    Rie Takeda from NeoJaponismAtelier said 5 years ago

    Thanks very much!! Keeps me going!!

  • InJoyEmporium

    Orah Diemer from InJoyEmporium said 5 years ago

    Thanks...easy to read...love the list format...busy, busy, busy...but need to keep learning!

  • bellazahn

    Sarah from bellazahn said 5 years ago

    Thanks so much for this advice - definitely food for thought and I need to go check some of my listings :)

  • glasspondstudio

    linda lou from glasspondstudio said 5 years ago

    Thank you for such a great article. There is a lot of very useful information that is also very motivating!

  • FalcorDigital

    FalcorDigital from FalcorDigital said 5 years ago

    I needed to read this! thanx.

  • JadeMoonJewelry

    Bonnie Bickford from JadeMoonJewelry said 5 years ago

    Some great information. I've been on Etsy for less than a year, it's starting to pick up, thanks to all the wonderful tips I get from Etsy. (Used to own a Bricks and Mortar store), So this is a bit different, but I AM learning. Thank you Etsy.

  • zilverpassion

    May from ZilverPassion said 5 years ago

    Thank you so much!

  • STELLAMARINAbyEnrica

    Enrica from STELLAMARINAbyEnrica said 5 years ago

    Thanks for the tips! I think I have pretty much covered everything, but I still need to add the care instructions (even though many buyers do not read the whole description)...... Going to do it right now!! :)

  • fionadouglas

    Fiona Douglas from fionadouglas said 5 years ago

    Really useful information and ideas, a creative learning curve - I'm having such fun:)

  • perlesdeverre

    Erin Dubrow from perlesdeverre said 5 years ago

    Great tips! Never considered smell!

  • TwoElmStudio

    Erin McIntosh from TwoElmStudio said 5 years ago

    This article was very informative and helpful. Thank you so much for writing it!

  • moonmunson

    Moon Munson from MoonsHanji said 5 years ago

    These are the tips I need right now! Thanks.

  • calvertcottage

    calvertcottage from calvertcottage said 5 years ago

    Really interesting and helpful - I'm learning a bit more every day

  • customheirloomart1

    Custom HeirloomArt from customheirloomart1 said 5 years ago

    Excellent check list. Thank you.

  • adrianadossantos

    Adriana dos Santos from AdrianaDosSantos said 5 years ago

    Very helpful, thank you!

  • MariesJewelryshop

    Marie Barletta from MariesJewelryshop said 5 years ago

    Thank you for the great tips. I'm going through each and every item right now! ; )

  • saidonia

    saidonia from saidonia said 5 years ago

    Great tips :)

  • Mel12

    Melanie from JMSupplies said 5 years ago

    Thank you, great advice!

  • julsofparadise

    Julie from julsofparadise said 5 years ago

    I think it's a great idea to try to read thru my own listings as tho with a different pair of eyes. See what obvious details are missing.

  • SF2012

    Jenny from SFshop said 5 years ago

    Danielle, thank you so much, this is really helpful. I am going to create a list of 20 questions today and then edit my descriptions.

  • margaritagolfinou

    Margarita Golfinou from margaritagolfinou said 5 years ago

    This is very helpful, thank you! thank you

  • theoldbutton

    Sharon Lloyd from TheOldButton said 5 years ago

    Brilliant advice - thank you

  • FeltHappiness

    Juliane Gorman from FeltHappiness said 5 years ago

    What a useful list! Love #10 remembering to differentiate your shop! Have a bit to amend within #3 - try and include the metric measurements for shoppers outside the USA.

  • fromjeanne

    Jeanne from FromJeanne said 5 years ago

    Thank you for the advice!!!

  • denimdelights

    Gennilou from bornagainGoodies said 5 years ago

    Thank you for running this list of questions. Also enjoyed those from other sellers. Copied yours and a few other recommendations for future reference. Usually I think I put in too much info but sometimes get in a hurry and leave some out thinking a potential buyer will ask me. Will take my time and check my list on all items in future. Thanks to those of you that responded with your suggestions. Great info.

  • CalypsoCandy

    LaRiesha Floyd from CalypsoCandy said 5 years ago

    Wow...what a great list! Very informative.

  • CharisFelice

    Charis Felice from CharisFelice said 5 years ago

    thanks :)

  • cathycooksey

    Cathy Cooksey from Brushedmemories said 5 years ago

    This list is awesome, after working with my own product for so many years, I forget people don't already know the answers to some of these questions. THANKS

  • PeuetBelle

    Patricia Vallina-Mackie from PeuetBelle said 5 years ago

    Have to revise my listings and hopefully get some visitors, or better still buyers. Thanks for the tips

  • JillianWilschke

    Jillian from GimmePaws said 5 years ago

    This was VERY helpful! Thanks so much...i have some work to do!!

  • janhall1

    Jan Hall from janhall1 said 5 years ago

    Very helpful!

  • pineconeman

    Tommy Lee Jones from pineconeman said 5 years ago

    That.s some good reading.

  • BeaconMills

    Patrick from BeaconMills said 5 years ago

    Terrific list, thanks.

  • DaniellaQQ

    Dana Elayev from DanasGallery said 5 years ago

    wowwww..... it so many thank u but... i have to say again thank uuuu x

  • princessenuukee

    Frauke from PrincesseNuukee said 5 years ago

    thanks for great ideas! will definitely take them on board (-; .....

  • mabodeely

    Mindy A from MinuetCrochet said 5 years ago

    This is so helpful!! I will be re-writing all of my descriptions. It is smart to see things through the buyer's eyes!

  • unastigsdottir

    Una Stigsdottir from Unaberries said 5 years ago

    I really like etsy ! cheers for that.

  • Caracoda

    Era Shevtsova from CARACODA said 4 years ago

    Thank you sooo much! It is so informative and makes you realise how much more to do even in such "simple" task as items listings. Thank you!

  • fukurono

    fukurono Ana from Fukurono said 4 years ago

    Thank you so much for information I will do it better. Thanks

  • TUCKbrand

    TUCK from TUCKbrand said 4 years ago

    Hi a customer wanted to return a jacket because it didn't fit. I gave her the address and suggested tracking. She mailed it and I should have received the jacket back last week. When we search the tracking it shows it came to my city but nothing after that. Never was delivered and facility is telling customer "theres a good chance it was delivered because its not in his facility". I never got the item. I never had this happen and not sure on how to proceed. What should I do here? Please help. Thank you! BTW, do you guys accept returns in your shop? I never had a problem with a return up until now.

  • abigailpine

    Abigail from JewelleryByShalotte said 4 years ago

    Thank you! Really helpful!

  • takeapicturedesigns

    Lynne from RiverSpring said 4 years ago

    This gives me much to work on and improve. Thanks!

  • PECollectibles

    Erica from PECollectibles said 4 years ago

    Here is a blog article some of you might find helpful in understanding what the term vintage means. http://buffaloetsyteam.blogspot.com/2013/03/everything-old-is-new-again.html

  • NeatNat

    Natalia B. from NataBurgos said 4 years ago

    Very interesting..I must admit that sometimes I don't pay enough attention in describing my products. I must be very careful with that.

  • halliefranco

    Hallie Franco from HallieJohanna said 4 years ago

    This is an AWESOME list. I keep some of these things in mind, but definitely did not think to address all of these issues as they arise. Thanks for all the helpful posts, Danielle!

  • yolandamartinez2

    Yolanda Martinez from VintageDollsAndMore said 4 years ago

    So much to learn about opening my shop! Thanks for this great info.

  • ste81wood

    Steve Wood from VancouverIslandPhoto said 4 years ago

    Great list. Many don't really apply to me but it gives a good starting point for tailoring questions to my products. Thanks :)

  • zmy1640

    minyan from LostinChinaStyle said 4 years ago

    thanks

  • STart79

    jenni thorp from PurplePebbleStudios said 4 years ago

    Great advice for a beginner

  • jentekruijsen

    Jente from KnittingHedgehog said 4 years ago

    So helpful all those concrete questions! Thank a lot!

  • TotesByKaren

    Karen from TotesByKaren said 4 years ago

    As always, you're advise is always right on target! Thank You!

  • soapbunny

    KATE AND LIZ from SoapBunny said 4 years ago

    So helpful. I do some of these well, but I can see there is room for improvement. Thank you!

  • JanellsFlare

    Dana Pitzer Hester from SilverLeafByDana said 4 years ago

    Read this again...good to refresh! Thanks for all you do to keep us going, you all rock!

  • creativeme08

    Sue from SuesCraftsUK2013 said 4 years ago

    Good advice, will be taking this on board.

  • MoonGardenShop

    Moon Garden from MoonGardenWitchery said 4 years ago

    Great article- just what I needed :-)

  • AllyFashion

    Tina Giuntini from AllyFashion said 4 years ago

    Boy, some very good questions. Time to have a re-write. Many thanks.

  • gksattic

    Susie from NostalgiaRocks said 4 years ago

    Thank You! Asking myself these questions while writing descriptions will help me greatly! I have for sure been too brief and 'matter of fact' in my descriptions and not giving a good 'feel' for my items.

  • jnfrsmith

    Jennifer Smith from JennifersStitchWorks said 4 years ago

    What a great article. Really helps us to think like the buyer and I would even say to explain items almost like you are explaining to a blind person. Now you don't want to get to crazy but we often don't be descriptive enough. Thanks

  • smallfamilies

    Julien Martinez from POTOKandFriends said 4 years ago

    Thank you for the 20 questions ;) I'll take them for my shop !

  • inshalaaa

    Hebana San from MoonPainting said 4 years ago

    Muchas gracias. Muy util!!

  • almaherself1

    Alma Sanchez from 11thirtyeight said 3 years ago

    really great!

  • songofjoyarts

    Carolyn Johnson-Bell from Songofjoyarts said 3 years ago

    Thank you so much for the great questions and clarifications. They are a big help to this Etsy newcomer. I was at a loss for words when it came to describing my work, now I'm beginning to "get the picture!" -carolyn

  • Amiratayara94

    amira tayara from craftsforcrafts said 3 years ago

    i do great handmade custom mugs or drawings on canvas or u can choose a design I did, u can customize ur own cup, great quality colors will NEVR fade away..visit my shop and u wont be disappointed :) www.etsy.com/people/Amiratayara94

  • AnaVonR

    Ana-Marija Spajic from AnaVonR said 3 years ago

    Thank you! I thought k had this covered but you brought up lots of things I haven't thought about!

  • TheBeadedButterfly

    Cassie from TheBeadedButterfly said 3 years ago

    Thank you! I have such a hard time with descriptions!

  • bareandme

    Laurie from BareandMe said 3 years ago

    Nice to see Danielle again & it still applies today...

  • NMNjewelry

    Noel from NoelsJewelryandMore said 3 years ago

    While I try to always think of the size, there are sevarl other questions that I often forget to answer...thank you for this GREAT reminder!

  • Tru2Crochet

    wanda johnson from WindycityStyle said 3 years ago

    Hi I am new to Etsy and I would like to be succesful. these are some of the questions i need to know .

  • marigoldfairweather1

    Marigold Fairweather from MarigoldandDog said 3 years ago

    As a new seller, this is most helpful. Thank you, I will be using this as a checklist!

  • afterglowretro

    robin parfitt from afterglowretro said 3 years ago

    Great tips, I have incorporated lots of these things into my listings already, as I buy lots of things on sites such as Ebay you get to see all the wrong way to list, all the information left out which is really important!

  • kararm54

    karen from chinadollsjewellery said 3 years ago

    fantastic ideas and information. its good for new people just trying to figure out stuff so much to learn thanks again

  • educationandmore

    Kare from TheFairLine said 3 years ago

    thanks so much for this information! So glad I found this post!!

  • alyech

    Alice Eche from LoveableJewelries said 3 years ago

    Great Advise!

  • uniquefineart1

    Mary Swanegan from Artsycanvasorganizer said 3 years ago

    Thanks so much for this outstanding information,

  • suemako

    Sue from SuesAkornShop said 3 years ago

    Thanks for this useful info/help :-)

  • KrytkaRecycled

    Krystyna from StripsUp said 3 years ago

    Thanks so much for this great tips!

  • How to Attract International Customers | Copy to Learn - Learn to Work said 3 years ago

    […] your descriptions in that language. Take a few moments with each of your  listings to consider the 20 Questions Your Buyers Are Asking, and address them […]

  • work2gather

    Deborah Martin from work2gather said 3 years ago

    Heard about this on a video about shop cohesiveness from more than 2 years ago...glad I found it. It's a good place to start. I would like a PDF version to save, with less pages to print, less color ink to use up. -- This would be a good item for the Holiday Boot Camp, if it isn't already in there somewhere. (This is my first Boot Camp, and first Holiday.)

  • vickidoyle3

    Vicki Doyle from SportsJewelryStudio said 3 years ago

    Number 20 certainly gives me pause to think!

  • oneofakindvintage1

    Luz Spears from OneofakindVintage1 said 3 years ago

    Thank you for the useful tips! Much appreciated

  • 5 Tips for Writing Effective Product Descriptions | The Malama Blog said 3 years ago

    […] 20 questions without assailing your visitors with too much information? For a head start, check out these examples from Danielle, at […]

  • alyech

    Alice Eche from LoveableJewelries said 2 years ago

    Nice tips, I learn something everyday!

  • bellalifephotographs

    Gina from BellaLifePhotography said 2 years ago

    Hi! Does anyone have these questions answered somewhere so we can see sample answers? Thanks!

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  • mouka85

    Sophie Moo from SofiMoukidouJewels said 2 years ago

    great article! really helpful!

  • vquadroitaly

    Valeria Fittipaldi from vquadroitaly said 2 years ago

    thank you!

  • unitedstreetsofart

    Sandra YV from UnitedStreetsofArt said 2 years ago

    Thank you so much, this is really helpful. Thanks for sharing!!

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    Ash said 2 years ago

    thanks for such hard work

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