The Etsy Blog

Etsy.com handmade and vintage goods

Fresh Shop: badhairmountain

An artist draws inspiration for his drawings from animals, oddments, and heavy metal fans.

Etsy.com handmade and vintage goods

Fresh Shop: BoonesHooks

An 18th-generation blacksmith creates utilitarian pieces for the home that transcend mere hardware to become works of art.

Etsy.com handmade and vintage goods

Customer Care Tip: Getting Through to Us

Everything is great with a bit of color or pizzaz, but sometimes it can get in the way of important communication.  We’ve noticed recently that some users have animations in their emails to add some excitement to otherwise plain letters.  Unfortunately, these adorable little kitties and elephants embed crazy code into the emails, which our… Continue reading

Etsy.com handmade and vintage goods

Fresh Shop: FILOMENAsHouse

Delicate wearable sculptures straddle the line between jewelry and art.

Etsy.com handmade and vintage goods

Customer Care Tip: Privacy and Custom Orders

Dear Sellers: We love all of the custom items available on Etsy.  However, there are some things to keep in mind when making and listing custom and personalized items. With such amazing artists and designers here, there’s a great opportunity for buyers to request handmade creations like custom designed invitations and promotional materials.  Typically, sellers… Continue reading

Etsy.com handmade and vintage goods

Etsy Couples: Check out These Pairings!

In this season of love, we have to showcase all the love betwixt Etsians and their handmade wonders in our series Etsy Love Stories. With a community as great as Etsy, lots of fantastic brains get to interact and it can turn into a craft coupling! We found out about these collaborations in the Etsy… Continue reading

Etsy.com handmade and vintage goods

All about Etsy FAQ Series: Meet Customer Support

“Oh no! I’m having a problem and I need help but I don’t know who to ask?”  As part of our All about Etsy FAQ Series, the Customer Support Team has detailed their role at Etsy and the best ways to communicate with them if you need help. We are here to help Etsians! The… Continue reading

Etsy.com handmade and vintage goods

Fresh Shop: kmaclean

Discarded bits of technological hardware are reborn as home goods and jewelry.

Etsy.com handmade and vintage goods

How-to: Photoshop Techniques for Mature Listings

People on Etsy come from many different walks of life: we’re an international, multi-cultural marketplace. On a website of Etsy’s scale, certain words and images need to be concealed. These policies are about keeping this community healthy — and growing. Reaching a diverse audience is essential to the success of our marketplace.   You can view… Continue reading

Etsy.com handmade and vintage goods

Gift Ideas: Bike Buys!

My dad gets car accessories for the holidays, but I’m on the other end of the vehicular spectrum.  Cyclists are way too easy to shop for. If you’re not getting us six packs of seasonal brews, perhaps go for a handmade bicycle themed gift.  Who doesn’t like the wind in their hair?! Get stoked. Check… Continue reading

Etsy.com handmade and vintage goods

Customer Care: Tip for Sellers Not Home for the Holidays

We all know the holidays are the busiest time for shopping, so lots of Etsians are glued to their computers watching the orders pile in.  But, we all have those relatives who beg us to come over so they can stuff our faces and pinch our cheeks.  If your granny doesn’t come equipped with the… Continue reading

Etsy.com handmade and vintage goods

Forty’s Foto Tips, #3: Fabric is a perfect backdrop for earrings!

Ahoy! Thanks for stopping by my advice column in The Storque. I’m no professional photographer, but I figured that would just make it easier for me to pass on some fun and simple tips that can help anyone! If you have any suggestions, please feel free to email me at Lori@etsy.com. Come back soon for… Continue reading

Etsy.com handmade and vintage goods

Forty’s Foto Tips, #2: Make a light box!

Ahoy! Thanks for stopping by my advice column in The Storque. I’m no professional photographer, but I figured that would just make it easier for me to pass on some fun and simple tips that can help anyone! If you have any suggestions, please feel free to email me at Lori@etsy.com. Here’s the first tip…. Continue reading

Etsy.com handmade and vintage goods

Customer Care: Smart Shopping

As of September 2007, Etsy has nearly 80,000 sellers, each of whom represent themselves as independent businesses. As a group, they are proudly known as Etsy Sellers. When you shop on Etsy, you become a part of this community. Etsy is unique because we specialze in small business. While small businesses cannot always provide the… Continue reading

Etsy.com handmade and vintage goods

Customer Care Update: Email Problems

A new email server has improved things for the Support team, but like any new installation, it has not gone without at least a few little problems. If you experience a delay in response time of more than 24 hours, please write us again. Also, you can always convo a Community or Support team member… Continue reading