Hello, Etsy community!
With May’s meeting in the books, let’s talk about what the Community Council has been up to this month!
Etsy’s taxonomist, Amy, has been working with the Council to obtain feedback on some of the Category work she’s been doing. She solicited ideas from the Community Council on the proposed Category changes to get a general idea about member acceptance. A handful of members took a look at one of the revised Categories and offered their thoughts on the proposed revisions. Amy has since altered portions of the taxonomy per these suggestions. The Community Council’s feedback served as a first step in validating work on Categories, and in the future Teams and buyers will also be consulted.
Our meeting this month returned to a couple areas of prior discussion, since they were persistent issues that have not yet been resolved. First, participating members of the Council stressed a need to define a limit on how often a seller can be featured in Etsy’s curated spaces and for tools to be built to enforce that limit. Second, they pressed for better communication from Admin surrounding both releases of features or changes to the site, and particularly follow-up communication stemming from any situation important enough to discuss with the community in the first place. The Council members at the meeting suggested two specific ideas in order to reach more members of the Etsy community in rapid fashion:
- In addition to the monthly wrap-up, send individual Etsy News emails about site announcements (tech updates, bugs in our system or other changes that may affect parts of the community, etc.).
- A “dashboard” in Your Etsy as a place within a member’s account to see messages about site news and updates that feels a little more accessible (and customizable) to any given member than the Etsy Forums.
Additionally, the Council appreciated the recently-released options to delete inactive and expired items, but the new Suggested Shops feature was met with concerns. Key among them was how the algorithm determining who to suggest had been written to only take hearts into account when making its suggestions. Since hearts tend to come to sellers through time and attention from potential buyers, it was the Council’s view that this brought too much additional attention to those who had already been featured in Etsy’s curated spaces in a new space that is part of each member’s Your Etsy. In an effort to make Suggested Shops a more equitable opportunity for more or all sellers, the Council strongly recommended a “remove this seller from my suggestions” option and a more complex algorithm to allow buyers to find diamonds in the rough that haven’t already benefited from enough exposure to draw lots of hearts.
Lastly, recent concerns about Treasuries containing mature items inspired some debate over the appropriate handling of mature items in the Etsy marketplace. Within the Council there were advocates for mature listings having their own section and advocates for no further restrictions being placed on mature listings. The most agreement surrounded enforcement of Etsy policy against mature listings in which the first photo isn’t compliant with Etsy’s rules.
That’s all for this month. We’ll be back next month for the final summary from Etsy’s Second Community Council!