The Etsy Blog

Seller How-To: Shipping

Etsy.com handmade and vintage goods

On Etsy, shipping and fulfillment are handled by sellers individually. This leaves a lot of flexibility for a seller’s shipping options — which means it also presents a lot of decisions! This post will give you an outline of the most important shipping issues to consider as well as some tips and links to more in-depth information. We’ve included relevant links for US, Canada, UK, and Australia, thanks to help from these sellers: PeculiarForest, estasketch, terrain, Dancingcircle, memake, magicjelly, fenrislorsrai, lamarquisedesanges and katsai. Soon, we hope to translate this post into other languages, including German and French.

General Shipping Information


Shipping as Customer Service

With the general population increasingly shopping online, buyers are looking for more in the way of customer service, expediency, and convenience. Sellers should come up with a plan for what types of shipping they offer, whether they offer express services, insurance, etc. Most of all, providing clear, friendly information will prevent any miscommunication — which can really put a damper on customer service. Along with the shipping costs outlined in the listing, many sellers put additional shipping details on their Shop Policies page, and link to that at the bottom of each listing.

Further Reading: Creating Policies That WorkPolicy Overview in the Help section

Calculating Rates

Depending on the shipping service you use, you may need to calculate weights and parcel dimensions. For example, US First Class Mail uses weights, while Priority Mail rates may also depend on the parcel dimensions, shape, and the shipping destination.

So whip out your measuring tape, kitchen or shipping scale, or take note of the weight of your packages when you take them to the post office. Now that you know the weights and dimensions of the packages you offer, you can use your country’s postal service shipping calculator to determine the domestic and international rates for the countries you want to ship to. You may decide to factor in the price of your shipping materials into your shipping cost.


Vintage mail stickers

Vintage mail stickers by paperpastries

Holiday Deadlines

The holiday rush can be a frantic time! Plan ahead with shipping deadlines. You may want to refer to these in your Shop Announcement as a courtesy to your holiday shoppers.

Etsy Shipping Profiles

Etsy Shipping Profiles are a way to save a specific set of shipping information, which you can then quickly apply to any item listing during the listing or editing process. Shipping Profiles work well if you have similar items that ship for the same costs. Determine your shipping costs for an item of a specific size, weight and shipping method, then create a Shipping Profile you can quickly add to your new listings for such items.

Further Reading: Find out how to set up your shipping profiles in our Help section here.
The difference between Regional Shipping and Country Specific Shipping.

Combined Shipping

Combined Shipping allows you to specify a special shipping cost in the event that a buyer checks out with multiple items from your shop at the same time.

Further Reading: Find out how to apply this option to your shipping settings in our Help section here.

Expedited Shipping

You may want to consider offering expedited shipping options. If you end up using these services a lot, you may even be eligible to a discount through your chosen carrier. Chances are, you’ll get a customer who needs an item by a certain date, so do your research ahead of time.

I started this post with a section on customer service, and I think it applies here. If you plan to offer express shipping, figure out how to make it as easy as possible for your buyer. Let them know upfront how much additional services cost. Perhaps include some helpful text in your listings and Shop Announcement. Here’s an example: “I also offer expedited shipping for an additional cost of $x.xx. If you would like this service, please write a note in the Message to Seller when you check out. I will send you an updated invoice from PayPal for the additional service.”

Dancingcircle pointed out in this post that it’s “easy to set up your own account through USPS, UPS or FedEx by visiting their websites. Make sure you clearly understand each carrier’s shipping time frames, if they include delivery confirmation, and where you will need to drop off packages or how to schedule a pick up. Don’t forget to check out their claims or lost package policies.” Expedited services are available with Etsy Shipping Labels, and delivery confirmation is already included for all domestic shipments.

  • You can compare expedited services offered by the USPS here.
  • Terrain notes that Canada Post offers a variety of expedited shipping services, and “each parcel delivery type indicates whether or not it includes a) delivery confirmation, b) insurance up to $100, and c) supplemental insurance.” Click here to check these out.
  • Sending Urgent Mail through UK Royal Post
  • estasketch details the shipping options for Australians,Auspost offers express post for domestic, or express post and express courier services for international. Express post has quite reasonable rates and good shipping times considering how far away we are from everything! Express courier offers a few more services and faster, but also more expensive.”
    Express post for domestic
    Info on express post international
    Info on express courier international

Insurance

Insurance can offer a great deal of security to you, the seller. As noted earlier, shipping is an aspect of customer service, and in the event there is a shipping problem, you may face an unhappy customer and negative feedback on Etsy. Etsy offers a protection policy for sellers if certain criteria are met in the event of a delivery dispute (read more here). Additionally, there may be local laws in your area that would place responsibility on the seller for a shipping problem. Consider purchasing insurance on big-ticket items, or adding a small amount to each item cost so that in the rare cases where packages get lost, you have a fund that can cover you (or include the price of insurance in your shipping price and let the buyer know you have done so in the item description).

You can find out the cost of insuring your package from your postal service. Some expedited services have certain insurance packages built in, so look into that before buying additional insurance. Also, shipping insurance from U-PIC Insurance Services is available for purchase with all Etsy Shipping Labels.

Proof of Shipping

If the buyer happens to claim they have not received their package, proof of shipping is the key to clearing your name, should the buyer report this to PayPal. Ask for this service in person at the post office. Further, we encourage our sellers to keep detailed and accurate records of shipping, as our Support Team may ask you to provide proof of shipping in a non-delivery case on Etsy.

  • A Certificate of Mailing from USPS costs $1.20 (at the time of this blog post). You can also include Tracking, Delivery Confirmation, Signature Confirmation, and other extra services with your shipments. Check them out here.
  • Canada Post has a DCC, Delivery Confirmation Certificate. Terrain notes that “delivery confirmation is a part of Canada Post’s electronic tracking system. PayPal will accept a Canada Post Tracking Number that shows delivery as proof of delivery. To get a refund from the post office for a lost or damaged item, you would present the receipt you obtained when you sent it, which also shows the tracking number. Proof of shipping for Small Packet, which doesn’t include DCC, would be your receipt plus the copy of the customs form.”
  • UK Royal Mail’s Track and Trace. PeculiarForest points out, “If you have a tracked item (Special Delivery 9am, Special Delivery Next Day, Recorded Signed For, Airsure, International Recorded Signed For) you must take the item to your local Post Office to have it accepted. The Post Office will also provide a signature for your Certificate of Posting document.
  • Australian seller estasketch says, “To get any proof of mailing you’d need to use an express or registered services. Registered post prepaid satchels seem to be the most affordable way of do this for international packages currently. Delivery confirmation is available but only on parcels over a certain size, and only with insurance. Proof of mailing also comes included with all express post services. Registered post information for domestic mail here.”

 

Personalized Milk chocolate letters-24 pc-let not distance matter name-mark-mary-heart-Long distance Valentines Thinking of You Gift

Personalized Milk Chocolate Letters by chocolatesays

International Shipping

As of November 2009, 30% of transactions on Etsy are cross-border or involve both a non-US buyer and non-US seller. Part of the excitement of being on Etsy is shopping and selling across borders. Offering international shipping opens up your shop to the world. That said, sellers need to be comfortable with the ins and outs of shipping internationally if they are going to offer this service to their customers. It is easy to learn, and once you do, you will open up your shop to many more customers!

If you are selling to a lot of international buyers you should check out Etsy Shipping Labels. You can enter all of your customs specifications while purchasing your label, then we will fill out the form for you, and include all information on your printed label. Learn more about buying international postage on Etsy here.

Further Reading: “How to use Shipping Profiles on Etsy” on Cute, Cuddly, and Cannibalistic, a blog by Etsy seller, fenrislorsrai.

Customs Forms

Picture_2.png

If you are shipping to another country, you’ll need to include the proper customs documentation. Do not mark it a “gift” if you’re mailing an item you’ve sold to a customer. Check with your country’s postal service to find out exactly what forms you’ll need to attach to your package. In general, filling out these forms thoroughly with information should actually prevent your package from getting held up in Customs.

Shipping internationally will go smoothly most of the time. Every so often a package can get stuck in customs. Make sure your customers are aware that you can’t be responsible for these delays. With some mail classes, tracking information is less reliable than others, once your package has gone out of the country.

The buyer is responsible for any additional fees that may be charged at customs. You should add this to your Shop Policies page.

  • In the U.S. you’ll need one of two different kinds of customs forms. Any labels printed through Etsy will automatically use the proper customs form for your shipment. You can also pick these up in person at your Post Office. Find out more here.
  • In Canada, refer to this link on the Canada Post website. Terrain adds, “For U.S. and International Xpresspost and Expedited parcel services, fill out the ‘Customs Declaration’ section of the shipping label. For U.S. Small Packet/Light Packet, CN22 Customs Label (white for SP, green for LP).”
  • PeculiarForest notes that for UK sellers, “Customs forms will need to be filled out at the post office if parcels are being sent outside of the European Union.” Memake notes that you may also download a PDF form from the Royal Mail website here.
  • Australian sellers need the green forms available from your post office for free.

Further Reading: Seller Tip from Katsai

Know What You Can Ship

Some items are prohibited or restricted to individual countries. Magicjelly underscored that it is “absolutely imperative that non-Australian sellers know about customs restrictions on items being mailed into Australia. Here’s a helpful page about what you can’t mail to Australia. Also, some Australian buyers may not be aware of what they shouldn’t buy from overseas sellers… Australia doesn’t have a lot of the plant diseases and pests you have [in other parts of the world], so the Quarantine Dept is very vigilant.”

Pricing and Sales Considerations

If it costs you little to nothing to ship an additional item to a customer, think about offering free shipping for additional items. This can be an incentive for the customer to look through your shop and see if there is anything else she wants. You may even mention that you offer free shipping on additional items in your listing to entice her.

  • Free Shipping: Some sellers use free shipping as a promotion. If you plan to do so, first consider your profits and realize that for lower-priced items, this may not be cost effective. If you decide to do free shipping, you may consider using “free shipping” as a tag or otherwise call attention to it in your Shop Announcement and listing description. Really, free shipping is only effective as a promotion if the buyer is aware of it before she decides to make the purchase! You may also consider just using free shipping as an occasional promotion for your shop, or as a special benefit that you give to great or repeat customers, or for orders over a certain dollar amount.
  • Balancing Shipping Cost with Item Price: It can be challenging to try to find a good shipping cost for heavy yet relatively inexpensive items such as baked goods. If your shipping cost is very high or even higher relative to your item price, you might consider the following ideas: Add a bit to your item price to balance the shipping cost, research and find the least expensive method possible, encourage multiple sales in one order if you are using a flat-rate service that will not cost additional money to ship.

More Shipping & Packaging Articles

Have a tip for shipping from your country? Let us know in the comments below.

2 Featured Comments

Sign in to add your own
  • breadandroses2

    breadandroses2 says: Featured

    I highly recommend using USPS Delivery Confirmation tracking. Proves date/time/location parcel was delivered and save seller lots of time/stress if buyer falsely claims it did not arrive. Worth every penny post office charges.

    4 years ago

  • abacusbeadcreations

    abacusbeadcreations says: Featured

    Great info in this article. When I'm at the post office, I grab a couple extra of their customs forms and insured package forms. It's good to make them out ahead of time during this busy season.

    4 years ago

  • FrostedWillow

    FrostedWillow says:

    This really explains it all. Thanks so much!

    4 years ago

  • opendoorstudio

    opendoorstudio says:

    great article so informative...keep up the great work

    4 years ago

  • SewnNatural

    SewnNatural says:

    wonderful! thanks so much. and it's great to see Canada, Australia and other countries' info included.

    4 years ago

  • ricerafferty

    ricerafferty says:

    Thank you! This article was really informative.

    4 years ago

  • babinka1981knitting

    babinka1981knitting says:

    Very interesting articile! very useful!

    4 years ago

  • Lilley

    Lilley says:

    wow so much helpful information! thank you xx

    4 years ago

  • Krystyna81

    Krystyna81 says:

    excellent info - great to have it all in one spot - thank you!

    4 years ago

  • QuiltFinger

    QuiltFinger says:

    Awesome! I do all my internationals through USPS.com, it's so easy! Thanks for all the good info!

    4 years ago

  • PassTheParcel

    PassTheParcel says:

    What a helpful little article. Thanks so much!

    4 years ago

  • lorilooms

    lorilooms says:

    Great links! Thank you! I needed this ;))

    4 years ago

  • thebestvintage

    thebestvintage says:

    Thanks for the great tips!!

    4 years ago

  • 23rdstreetvintage

    23rdstreetvintage says:

    great info great links

    4 years ago

  • 23rdstreetvintage

    23rdstreetvintage says:

    FYI I dont know about the rest of the country we have new customs forms in fla and the pic shown is of the old ones

    4 years ago

  • alittleVintageShop

    alittleVintageShop says:

    Estimating and calculating shipping can be daunting at times ... thanks for this great article helping to streamline and organize the process!

    4 years ago

  • moonovermaize

    moonovermaize says:

    Great advice! I've been meaning to sign up with Endicia, thanks for the reminder.

    4 years ago

  • fernfiddlehead

    fernfiddlehead says:

    A lot of good information here. Thanks!

    4 years ago

  • Ryanplz

    Ryanplz says:

    this is grand! thanks!

    4 years ago

  • RegalCottage

    RegalCottage says:

    So much helpful information! I especially appreciate the international shipping tips. This can be scary, but doesn't have to be.

    4 years ago

  • squidart

    squidart says:

    Wonderful explanation of the basics! I definitely needed this when I was starting out. Shipping can be so stressful!

    4 years ago

  • LustreBeads

    LustreBeads says:

    Some great info here :D

    4 years ago

  • DucksInARowBoutique

    DucksInARowBoutique says:

    This is great information! Thank you for sharing!

    4 years ago

  • breadandroses2

    breadandroses2 says: Featured

    I highly recommend using USPS Delivery Confirmation tracking. Proves date/time/location parcel was delivered and save seller lots of time/stress if buyer falsely claims it did not arrive. Worth every penny post office charges.

    4 years ago

  • beautifulbridget

    beautifulbridget says:

    Great article!!

    4 years ago

  • SimpleJoysPaperie

    SimpleJoysPaperie says:

    This is a good, thorough article! Not only do we, as sellers, need to design and create top-notch products, we need to deliver excellent service all the way to the customer's door.

    4 years ago

  • abacusbeadcreations

    abacusbeadcreations says: Featured

    Great info in this article. When I'm at the post office, I grab a couple extra of their customs forms and insured package forms. It's good to make them out ahead of time during this busy season.

    4 years ago

  • amysfunkyfibers

    amysfunkyfibers says:

    Everything, I mean everything you need to know!!Thank you!

    4 years ago

  • woodworkingbymike

    woodworkingbymike says:

    Great Article, Shipping is a very important aspect of what we do. I got myself a scale at the post office it only cost $39 and will do up to 10 lbs... well worth the cost.

    4 years ago

  • missindie

    missindie says:

    great article!! thanks so much for posting! xo.

    4 years ago

  • wanderthisway

    wanderthisway says:

    great info! thanks!!

    4 years ago

  • birdie1

    birdie1 says:

    Granted, printing customs forms is easy but standing in line at the post office during this season can take more than an hour out of your day.

    4 years ago

  • AlphabetLove

    AlphabetLove says:

    This post was extremely helpful. Thanks so much for providing relevant and detailed information.

    4 years ago

  • VintagePaperParade

    VintagePaperParade says:

    This is a GREAT article. Thanks!

    4 years ago

  • saintesmariesjewelry

    saintesmariesjewelry says:

    great article!!

    4 years ago

  • PoppysGardenGate

    PoppysGardenGate says:

    THis is a VERY helpful article especially for new sellers! I wish I had this the first time I shipped my clothes! Especially the part about keeping TRACKING packages! Please Please PLease be sure to ship with tracking ESPECIALLY for international(I suggest priority flat rate through paypal) to avoid losing your hard earned money:)

    4 years ago

  • VerreDesign

    VerreDesign says:

    Awesome info, thanks!

    4 years ago

  • TheWellSeasonedNest

    TheWellSeasonedNest says:

    Thanks for posting a lot of important info!

    4 years ago

  • monkeyandsquirrel

    monkeyandsquirrel says:

    goodness etsy... you are too helpful, thanks!

    4 years ago

  • workingforpeanuts

    workingforpeanuts says:

    Whew! That's a lot of good info. Thank-you.

    4 years ago

  • Kukaramba

    Kukaramba says:

    whoa! It made me think about the whole shipping pricing. Usually, my shipping costs are a bit more expensive than I put in my listings. Althou, I will have a free shipping promotion this weekend.

    4 years ago

  • BlueTerracotta

    BlueTerracotta says:

    Helpful! Thanks for all the links.

    4 years ago

  • bylynnkrestel

    bylynnkrestel says:

    shipping from canada is expensive in the country and internationally... i have to think light - and not too much packaging - those extras add up at the weigh scale. great article - esp. love the links!! thanks!

    4 years ago

  • tiemee

    tiemee says:

    Thank you for compiling this info! Peace!

    4 years ago

  • summeresque

    summeresque says:

    Thanks so much for this article. I've had almost as many non U.S. customers as I have U.S. customers and these are some great things to think about.

    4 years ago

  • Morado

    Morado says:

    Marking to read later!

    4 years ago

  • econica

    econica says:

    hey, this is one very useful post! lots of good information. Thank you!

    4 years ago

  • VixVintage

    VixVintage says:

    Thank you so much! Happy Thanksgiving fellow Etsians!

    4 years ago

  • vintagehomerecycled

    vintagehomerecycled says:

    This is a really great How-To, so much great information in one little entry, thanks so much!

    4 years ago

  • TheFoodSnob

    TheFoodSnob says:

    I like that the issue of heavy baked goods versus high shipping charges was addressed! I hate that shipping is more than the item in most cases in my shop but there's just no other way around it. We recently switched to the medium flat rate box which will fit any order no matter how large and hopefully encourage customers to purchase more products!

    4 years ago

  • jessiemccann

    jessiemccann says:

    Great tips and info!

    4 years ago

  • 3littlebirdsboutique

    3littlebirdsboutique says:

    I always try to charge less for shipping than the actual cost, and never charge a handling fee. (Better to up your price on goods, in my humble opinion) I ship out of Canada and 98% of my customers are from the US so my advice is to ALWAYS ship Internationally! Canada Post's website makes it really simple to check rates and print labels right from your computer, complete with Customs forms. Thanks for a great, informative article!

    4 years ago

  • happywhosits

    happywhosits says:

    Great and timely article. Thanks! One other thing to consider - you do not pay Etsy fees on shipping, so if you decide to include the shipping cost in your item price instead of separately, you will have a higher Etsy fee for each sale. Eileen...

    4 years ago

  • girltuesdayjewelry

    girltuesdayjewelry says:

    Thank you for this extremely comprehensive guide!

    4 years ago

  • CLineCreations

    CLineCreations says:

    It's great to see all this info in one place, thanks!

    4 years ago

  • jolinne

    jolinne says:

    Thank you so much for the info!

    4 years ago

  • crochetgal

    crochetgal says:

    Great information! Thanks very much~

    4 years ago

  • JemmDeeCreations

    JemmDeeCreations says:

    Lots of information. Thank you!

    4 years ago

  • lilworkerb

    lilworkerb says:

    I sent my first international order a few months ago, it was a learning experience. I'm so gald the Etsy administration thought to post this article, its very helpful.

    4 years ago

  • 3littlebirdsboutique

    3littlebirdsboutique says:

    Etsy fees are minimal:)

    4 years ago

  • babook

    babook says:

    Interest items they're cute !! Thanks for share this great news : )

    4 years ago

  • earringsnation

    earringsnation says:

    What a great article on Shipping! Lots of information! Thank you

    4 years ago

  • baconsquarefarm

    baconsquarefarm says:

    Thanks for your tips ladies, good to know the cut off dates so we can prepare, appreciate all your help and the time spent researching. Happy Thanksgiving to all of you~!

    4 years ago

  • DumansArk

    DumansArk says:

    This was VERY informative and extremely helpful!!! Thank you, as I am just starting and am concerned about the shipping issue.

    4 years ago

  • 1AEON

    1AEON says:

    thanks for the info! 1AEON hearts ETSY:)

    4 years ago

  • greeniemarie

    greeniemarie says:

    Thank you indeed for all the info!

    4 years ago

  • nothingcantopit

    nothingcantopit says:

    Thanks for the tips. I appreciate the research,and now this is less mysterious.

    4 years ago

  • soule

    soule says:

    great info! thanks for all the links!

    4 years ago

  • LittleGreenShoot

    LittleGreenShoot says:

    Exactly what i needed, thankyou!! Shipping is a little less intimidating now (^-^)

    4 years ago

  • sucree

    sucree says:

    Shipsurance is also a great way to insure packages and less expensive than USPS!

    4 years ago

  • byAgnes

    byAgnes says:

    Great article!!! Very important!! Thx Etsy!!

    4 years ago

  • LittleBeanPrints

    LittleBeanPrints says:

    great article! Thanks for lighting the holiday fire under... um, well, you know ;)

    4 years ago

  • heartsabustin

    heartsabustin says:

    Great article. Thanks so much!

    4 years ago

  • oldworldprimitives

    oldworldprimitives says:

    Helpful tips!

    4 years ago

  • OceanPatch

    OceanPatch says:

    How did you know this info is just what I need right now? Thanks so much!

    4 years ago

  • whphotography

    whphotography says:

    Really helpful; thank you!

    4 years ago

  • DalkullanJewelry

    DalkullanJewelry says:

    Thanks for a great article Danielle!

    4 years ago

  • rakshniyavintage

    rakshniyavintage says:

    thanks for the article. I guess I can only consider some of the info though cause I'm from Israel

    4 years ago

  • memake

    memake says:

    Great stuff! UK sellers can also download a customs form via the Royal Mail website - this saves a bit of time at the post office

    4 years ago

  • TinTrunk

    TinTrunk says:

    Very helpful article. I must add that for UK sellers, (check the 'Customs Forms' section in the article) you can ask for a supply of customs forms stickers so you can complete them at home and stick them on your packages BEFORE you go to the Post Office. I was given a load of them, plus the required 'Air Mail' stickers too, which means I can save a lot of time in the Post Office (not to mention saving time for the poor people queuing behind you!)

    4 years ago

  • TessaKim

    TessaKim says:

    Thanks! Lots of great info :)

    4 years ago

  • BabbidgePatch

    BabbidgePatch says:

    lots of helpful information! shipping with appropriate travel-worthy packaging is important, too!

    4 years ago

  • PaintedHorse

    PaintedHorse says:

    How great to have all this information in one spot. Thank you SO much!

    4 years ago

  • anothertimeantiques

    anothertimeantiques says:

    Appreciate all the helpful tips here but for US sellers I cannot urge strongly enough: ALWAYS check with the USPS website for complete, up to date and comprehensive information regarding any shipping!

    4 years ago

  • polkadotmagpie

    polkadotmagpie says:

    Thanks, I was just about to ask for cut off dates on the forums. This answered all my questions!

    4 years ago

  • PeculiarForest

    PeculiarForest says:

    Great article, thanks! :)

    4 years ago

  • MyMoms

    MyMoms says:

    Great article, love the picks!

    4 years ago

  • underoakstudios

    underoakstudios says:

    Great article! I'd just like to add that USPS does not offer insurance for first class international, but it is easy and cheap to purchace third party insurers.

    4 years ago

  • hoganfe

    hoganfe says:

    Informative article! Free WORLDWIDE Shipping everyday & always in my shop.

    4 years ago

  • Scallyrags

    Scallyrags says:

    very helpful thanks

    4 years ago

  • SunnyDayVintage

    SunnyDayVintage says:

    Excellent recap. Personally, I couldn't function without PayPal shipping - I love the convenience.

    4 years ago

  • themefragrance

    themefragrance says:

    i use stamps.com. they have excellent tracking and i get emails sent to my inbox about deliveries. i can also send emails, store addresses-makes shipping a breeze. i can ship my products immediately and my customers love it. people should pay attention to what kind of envelope and or box they ship in- packages are thrown on doorsteps,in puddles or snow. i ship in waterproof envelopes with a protected label. learned the hard way watching my inkjet label turn unreadable in drizzly rain to the mailbox. likewise if your product is going to someplace steamy, provide protection from the heat. also let your customers know if you are going to use recycled packaging. presentation counts even with the shipping materials- be neat and tidy. have a great holiday season!

    4 years ago

  • anadiazarte

    anadiazarte says:

    Great post, thank you so much!

    4 years ago

  • recycledwares

    recycledwares says:

    I am glad you touched on international shipping, there are lots of things to consider when shipping internationally.

    4 years ago

  • masondesigns

    masondesigns says:

    Lots of helpful info. Thanks!

    4 years ago

  • ladaworks

    ladaworks says:

    Great article. I'm sure real sellers know all tricks but thank you.

    4 years ago

  • bonecalinda

    bonecalinda says:

    Great article! Thank you very much for all the detail that you provided!! Sincerely, Lucilia

    4 years ago

  • JesseMosher

    JesseMosher says:

    thank you

    4 years ago

  • PiacereMioPaperie

    PiacereMioPaperie says:

    Shipping can be a crazy process. Thanks for the insight.

    4 years ago

  • DiamondDollsCouture

    DiamondDollsCouture says:

    This article really helps!!! Thank you so much!

    4 years ago

  • alcat2021

    alcat2021 says:

    very informative, thanks for posting this. dr. nanette (alcat2021)

    4 years ago

  • Matylde

    Matylde says:

    Fantastic, I am going to check how to improve my shipping options from Spain!

    4 years ago

  • Iammie

    Iammie says:

    Thanks for info. :)

    4 years ago

  • aptvwt

    aptvwt says:

    Very useful information for sellers!! Thanks

    4 years ago

  • OOwl

    OOwl says:

    Very important article. Thanks!

    4 years ago

  • WestCoastGlass

    WestCoastGlass says:

    Very helpful : )

    4 years ago

  • toltecgoddess

    toltecgoddess says:

    Thanks for all this great help.

    4 years ago

  • cutiecandypop

    cutiecandypop says:

    Thank you so much for this. Very useful!

    4 years ago

  • andrew12

    andrew12 says:

    Hi im new to this website, please check out my store, its andrew12.etsy.com i make hand sculptured wire wrap jewelry. We are always putting new designs on the page, please watch for them.I really appreciate this article it has really help.

    4 years ago

  • Ment2bBent

    Ment2bBent says:

    great article! one thing though that should be mentioned. i am an american living in australia so i send a great deal of letters or parcels to the states. i have expedited or expressed mail to the states with a tracking number where i can check the delivery on line...so i was told when i shelled out the money. tracking actually ends at the border. once auspost relinquishes the item to another country's postal service, you cannot track the number online, nor can customer service of either country. i found this out the hard way when i first came here. i was told by auspost LATER that expedited or express only guarantees it leaves the country within 24 hours., which is also kinda hit and miss, too, depending on airlines. i also found that it can take longer than regular mail on delivery. the same goes with articles going to australia by the states. tracking ends most usually in california. and again the delivery time seems to be longer. so in the long run, sellers and buyers are best to just offer regular international mail when it comes to or leaves australia.

    4 years ago

  • DonnasFancies

    DonnasFancies says:

    very timely and great help. just beginning and hope to be able to send anywhere it's needed.

    4 years ago

  • necklush

    necklush says:

    Excellent~!

    4 years ago

  • MaryFosterCreative

    MaryFosterCreative says:

    Thanks for the helpful information!

    4 years ago

  • fireflynotes

    fireflynotes says:

    Really great info.... unfortunatly for me I just discovered that my popular wedding favors are prohibited to ship (matches..duhh!)!! ahh!! I must put on my creative thinking boots now. Thank you, This article opened my eyes before customs did!

    4 years ago

  • MyLovelyInspriations

    MyLovelyInspriations says:

    Send a lot of international packages First Class? Don't want to wait in line to pay for postage. Just look up the postage amount online at www.USPS.com, go to the 'kiosk'/'ATM' machine and print out your postage as a stamp. Stick your customs label on your package and off you go. A great time saver!

    4 years ago

  • clevergirl

    clevergirl says:

    I cannot stress the importance of this page http://pe.usps.com/text/imm/ab_toc.htm enough. I do want to clarify that knowing how your product fits into the int'l shipping puzzle is critical to providing a positive customer service experience. It's not just about speed & cost. By not following the conditions of mailing you risk fines. More frequently/likely you risk having your goods confiscated/destroyed. As an artist, this is distressing to say the least, but for the customer it can be a huge source of frustration and anger. For example: A customer in Mexico orders a pair of sterling silver earrings, as a Christmas gift ($20 total) You figure "Meh, they cost me $x to make. I'll make another pair if something happens. No worries." You ship them USPS First Class International. A couple of weeks pass... The customer sends you a convo asking you to track them. You can't track so you assure her that, esp. around the holidays, packages can take longer than usual & you reinforce her confidence by providing the ship date (and a certificate of mailing if you have one). A couple of more weeks pass & still she doesn't have them. The end result is that she never gets the earrings. She is frustrated and thanks you for mailing another pair(folks aren't always so mellow), but they won't be there in time for the holiday. She has to scramble for a last minute gift as she is empty handed. The replacement package never arrives. You handle all of the communication professionally & shipped multiple replacements. Your customer is, thankfully, understanding about int'l shipping & customs delays. But chances are she'll buy locally or look elsewhere due to this experience-which she may share with other people. AND she is extra stressed this holiday as the time she spent emailing you & calling her local PO could have been spent with friends or baking fabulous cookies. You could have probably done the same but you were busy remaking & reshipping. If you had checked the USPS conditions sheet you would know that Mexico does not allow jewelry or precious metals into their country. When the first package, & all of the replacements, went through customs, entering Mexico, the scanners picked up the familiar outline of earrings & the packages were promptly removed by customs officials/workers & ,for all intents and purposes, destroyed. You wind up cranky, your customer winds up unsatisfied, stressed out, & quite possibly very angry. It could have been prevented. This happens every day. Many countries restrict the method in which you may send jewelry (any jewelry) or some restrict jewelry completely. Some countries don't allow paper goods or leather. The United Kingdom restricts jewelry & precious metals to certain methods of shipping... (manufactured and unmanufactured platinum, gold, silver; precious stones; jewelry... may only be sent in registered First-Class Mail International shipments or insured Priority Mail International parcels.) Most countries do not define what they consider jewelry, but the harmonization codes document does a good job of it and is a fine place to start.... http://www.usitc.gov/tata/hts/bychapter/index.htm Maybe many sellers are comfortable taking a somewhat calculated risk, but as merchants who export tangible goods, I think it's important to know what defines your product, so you can properly interpret the conditions of mailing to improve the customer experience. Anyway, I know this is lengthy but I hope it helps! Happy Thanksgiving! Happy Shipping!

    4 years ago

  • clevergirl

    clevergirl says:

    Oh and Endicia is a great service- their integrated customs forms are also integrated with speedy lookup of mailing conditions... If anyone wants to testdrive Endicia.com for a month please use 675682 as the Promotional Code http://www.endicia.com/SignUp

    4 years ago

  • pinkycreations

    pinkycreations says:

    Great gathering of information!

    4 years ago

  • clevergirl

    clevergirl says:

    By the way, here's a link to a snapshot of last year's holiday USPS transit times and methods (originating from SW Florida)...The global priority package that took 13 days was shipped to Canada, I believe. First class international transit times are not listed, but ranged from 4 days - 4 weeks (in 2007 I had packages take 9 weeks- both heading to europe and shipping to me from europe)..... http://beclever.wordpress.com/2009/11/26/shipping-times/

    4 years ago

  • KaylaJane

    KaylaJane says:

    I like to add little freebies and samples of my favorite sellers like little soaps from fairybubbles and cozymoments. The buyers appreciate a little bonus, as it's unexpected and indulgent!

    4 years ago

  • smilingbluedog

    smilingbluedog says:

    Thanks for the great information. Got more reading to do now :)

    4 years ago

  • LooksGoodOnYou

    LooksGoodOnYou says:

    That's excellent info! As a new seller this info had really helped a lot!! thanks!

    4 years ago

  • swallownest

    swallownest says:

    Good article and very informative comments as well.

    4 years ago

  • klacustomcreations

    klacustomcreations says:

    great tips, I actually pay for delivery confirmation on every package it is very helpful and has come handy

    4 years ago

  • 1022SeaShellAve

    1022SeaShellAve says:

    Super tips, thanks for sharing :)

    4 years ago

  • OneClayBead

    OneClayBead says:

    This was very helpful to me. I just revised my intl shipping based on some of these suggestions.

    4 years ago

  • picturesofsilver

    picturesofsilver says:

    excellent article! thanks

    4 years ago

  • pfdoriginalartworks

    pfdoriginalartworks says:

    Very good article and I appreciated the long post from clevergirl... I guess she is clever!

    4 years ago

  • clevergirl

    clevergirl says:

    Thanks pfd! :-) I also wanted to add (no groaning please! :-p) that on international package it is a good idea to include a label with the destination address, return address, and the customs label/form # if you can. I suggest a label as you can attach it as close to the item as possible (I often put them on the bottom of the little gift box I use for packaging my jewelry). That way if your package is opened by customs, chances are that your item and the packaging will be reunited. Clever-out

    4 years ago

  • myglamour

    myglamour says:

    GREAT INFO! THANKS!

    4 years ago

  • LavenderField

    LavenderField says:

    clevergirl, thanks so much for all the helpful info. daniellexo, HeyMichelle, stellaloella, Vanessa, if you need translation into Spanish just convo me!

    4 years ago

  • WanderingCreekJewels

    WanderingCreekJewels says:

    Good overview. Here's some additional information. 1. I didn't see a mention that Paypal's seller protection requires SIGNATURE CONFIRMATION (not just delivery confirmation) if the total amount of the transaction, including shipping, is $250 or greater. 2. In the US, the USPS website information about country-by-country import restrictions as well as costs for all possible classes of mail, size restrictions, etc. is available through the postage calculator. It may take a few minutes to locate the information you need, but information on every mail topic is available at usps.com. If you can't find what you need, click on contact us and complete the email form. A response will usually come within 24 hours. If you can't find what you need by using the USPS search box, try to google instead. I've found it easier to locate information through google's search engine than the one at USPS. 4. Private package insurers charge far, far less to insure packages than USPS does. Shipsurance, U-Pic, and Auctiva are the largest. If you ship just a few packages, it may not be worth the hassle to learn a new software system to buy insurance, but if you ship quite a few packages, the cost savings definitely mount up. Private insurers have slightly different rules and very different costs, so you have to do some research to figure out which best meets your needs.

    4 years ago

  • tracyschaal

    tracyschaal says:

    Thanks so much for the information!! Great to see other countries mentioned there as well. I offer FREE WORLDWIDE SHIPPING on my site always, all the time! :o)

    4 years ago

  • WonderfullyMadeForU

    WonderfullyMadeForU says:

    Being new to Etsy, I have been trying to figure out the shipping detail by trial and error. Now I have a much better grasp on the whole thing! Thank you!!!

    4 years ago

  • fabricsnquilts

    fabricsnquilts says:

    Great article & follow up info in the comments. Curious about the links for FedEx, since Etsy just wrangled us sellers a nice discount.

    4 years ago

  • sharonclancydesigns

    sharonclancydesigns says:

    Very helpful. Thank You!!!!

    4 years ago

  • bahardecoration

    bahardecoration says:

    Thank you ESTY!! Happy weekend:)

    4 years ago

  • worksandfinds

    worksandfinds says:

    Thanks. Have a wonderful weekend everyone.

    4 years ago

  • BarbsBagsandBeads

    BarbsBagsandBeads says:

    Thanks, very useful info!

    4 years ago

  • lafalce

    lafalce says:

    This a great article. Very helpful. Thanks to everyone for their input!!!

    4 years ago

  • MerCurios

    MerCurios says:

    Post couldn't have come at a better time! Thank you.

    4 years ago

  • amarkofmyown

    amarkofmyown says:

    VERY helpful! I learned tons through this one article. Will come in handy when I need a question answered. THANKS!!!

    4 years ago

  • KandKKrafts

    KandKKrafts says:

    Great info..thanks

    4 years ago

  • ImagineMDD

    ImagineMDD says:

    The article is helpful and thanks for the info in the comments, too.

    4 years ago

  • hellobrowneyes

    hellobrowneyes says:

    This is very helpful thanks!

    4 years ago

  • PennyFarrow

    PennyFarrow says:

    Hi, with consideration of shipping proof from Australia to overseas,overseas registered is one option and regular air mail with insurance is another. You cant insure overseas registered parcels and the prepaid registered satchels only go up to 2kg, but when you insure regular airmail the recipient has to sign for it at the other end. You can also get something called delivery confirmation for a small additional feel, this is a card which is attached to the outside of the parcel and the recipient signs it and its posted back to you by the receiving post office. You wanna stick or staple the card firmly to avoid it falling off in the post

    4 years ago

  • MaryBakerLovesYou

    MaryBakerLovesYou says:

    Thanks for the tips!

    4 years ago

  • PressaRussa

    PressaRussa says:

    You might also want to be sure to cross check the Etsy address with the Paypal address!! I wish there was a way to always make those two sync up without checking!! :)

    4 years ago

  • bellasbowtique2008

    bellasbowtique2008 says:

    YES YES YES! Thanks for the info!

    4 years ago

  • SecondHandNews

    SecondHandNews says:

    Great article guys! Thanks so much

    4 years ago

  • uncljohn

    uncljohn says:

    A must read. It removes a lot of mystery.

    4 years ago

  • LANCERIKA

    LANCERIKA says:

    much needed InFo.. thanks Etsy for posting it! Great

    4 years ago

  • RosieBoutique

    RosieBoutique says:

    I find this article very useful. I am new to etsy and this information will really help me.

    4 years ago

  • joanniel

    joanniel says:

    Thanks for going through all the trouble of giving us all of this very useful information.

    4 years ago

  • MadameKoiteh

    MadameKoiteh says:

    Thank you very much for the information and links, especially Endicia. Etsy Admin and experienced sellers always do a great job of sharing information with the community!

    4 years ago

  • EphemeraAndMore

    EphemeraAndMore says:

    Such useful post, thanks!

    4 years ago

  • SmallJoysStudio

    SmallJoysStudio says:

    Very helpful information. Thanks!

    4 years ago

  • SmallJoysStudio

    SmallJoysStudio says:

    Very helpful information. Thanks!

    4 years ago

  • SmallJoysStudio

    SmallJoysStudio says:

    Very helpful information. Thanks!

    4 years ago

  • SmallJoysStudio

    SmallJoysStudio says:

    Very helpful information. Thanks!

    4 years ago

  • SmallJoysStudio

    SmallJoysStudio says:

    Very helpful information. Thanks!

    4 years ago

  • InMaterial

    InMaterial says:

    I needed this.

    4 years ago

  • kennafoster

    kennafoster says:

    Wow! This article is fantastically helpful! marked, faved, commented, saved-- ;) Thank you!!

    4 years ago

  • IBWAMStore

    IBWAMStore says:

    Thanks for the order deadline list!

    4 years ago

  • honeybeeNsweetpea

    honeybeeNsweetpea says:

    I just posted my first parcel to the US before this arrived - wish I had read this first! Thanks :)

    4 years ago

  • Bluebrooch

    Bluebrooch says:

    Thank you - this will help a great deal!!

    4 years ago

  • OriginalsbyKathleen
  • PoorJean

    PoorJean says:

    Wonderful! As a new seller this article was extremely helpful :-)

    4 years ago

  • DancingMilkmaid

    DancingMilkmaid says:

    Great Advice, thank you. Shipping was my biggest challenge when i first opened...it gets easier the more you get used to doing it!

    4 years ago

  • magicakes

    magicakes says:

    I'd be happy to translate in Italian if you'd like! :)

    4 years ago

  • rebeccasanchez

    rebeccasanchez says:

    Wow, great information!

    4 years ago

  • giapet

    giapet says:

    I print postage at home except for international and take them to the post office counter where they scan in the del. con #'s and/or print a receipt for non-US packages. This helps protect me by showing the package was turned over to the post office. When a Non-US package hadn't arrived in 7 days (too early to worry about it) the customer filed with etsy. I sent copies of the receipt to both etsy and the customer. Etsy dropped the claim. Keep good records, keep emails and convos till you know the customer has their item.

    4 years ago

  • maggiemaevintage

    maggiemaevintage says:

    thanks for all the great info!

    4 years ago

  • smackdabinthesquash

    smackdabinthesquash says:

    Thanks for all this great info! Those holiday shipping deadlines will be here before we know it!

    4 years ago

  • kcmisme

    kcmisme says:

    Great article and I was completely shocked and surprised to see my little suitcase pillow in the related items too!

    4 years ago

  • melodyleaf

    melodyleaf says:

    Thanks! Great help

    4 years ago

  • capsofgrace

    capsofgrace says:

    What a great family of Artisans we have here at Etsy to offer so much excellent and helpful info., especially for those of us that are still fairly new. Thank you! You're outstanding!

    4 years ago

  • ReneeRobbins

    ReneeRobbins says:

    great info- thanks so much

    4 years ago

  • NadaBanana

    NadaBanana says:

    thanks... now... if only i have someone to ship the stuff to! lol

    4 years ago

  • especially4ubyEandT

    especially4ubyEandT says:

    Great information. Thanks!

    4 years ago

  • accentonvintage

    accentonvintage says:

    I missed this article . Thanks for such helpful info.

    4 years ago

  • PureHeartDesign

    PureHeartDesign says:

    thank you so much for the useful info.

    4 years ago

  • TierraPercussion

    TierraPercussion says:

    thanks for the intl. info. time to buff up profiles page:)

    4 years ago

  • annasofia46

    annasofia46 says:

    Thanks so much, I didn't know shipping could be so complicated. I am saving this article.

    4 years ago

  • hedgerowfancies

    hedgerowfancies says:

    I would add that you should always write your sender's address on the back of the parcel, that way if it can't be delivered for any reason you stand a good chance of getting it back eventually. Also don't be afraid to ask the staff in the post office if you have any questions about postage options. I always find them very helpful.

    4 years ago

  • zigahelen

    zigahelen says:

    Also, if you're an Etsy seller living in the US, Paypal takes 6% of the transaction fee, instead of just 3% if your customer lives in the States. I wonder if the 6% goes for all international sellers who sell anywhere.

    4 years ago

  • PictureCaps

    PictureCaps says:

    Great info for me to start up my shop.

    4 years ago

  • TimmerysBebeBling

    TimmerysBebeBling says:

    What GREAT information! Trying to figure out shipping costs was one of the hardest things for me when setting up shop. Thanks for the tips and helpful hints.

    4 years ago

  • thesequinnedsheep

    thesequinnedsheep says:

    Thanks for all the helpful info, I'm a newbie to Etsy and wondered about customs and things, so it's great to have all the links and info in one place!

    4 years ago

  • DistinctlyDaisy

    DistinctlyDaisy says:

    Thanks. Now I just need some bites, so I can mail out my cute ornaments in time for Christmas.

    4 years ago

  • trufflecakecompany

    trufflecakecompany says:

    So much useful information. Thank you so much!!

    4 years ago

  • dambylion

    dambylion says:

    Very helpful. Thank you!

    4 years ago

  • SWANclothing

    SWANclothing says:

    this is great! thanks!

    4 years ago

  • puddlestomper

    puddlestomper says:

    weight off my shoulders on how to word it. thank you.

    4 years ago

  • eroa

    eroa says:

    great. thank you! very helpful article.

    4 years ago

  • neweracreations

    neweracreations says:

    I may be missing something, but when I ship a 1 lb. pkg. it can cost anywhere from about $4.00 to over $8.00 depending upon the USPS zone. Any ideas on how I can factor that in? or do I just assume the highest cost and price accordingly.

    4 years ago

  • CampSharyn

    CampSharyn says:

    I'm trying to set up shop, but I can't enter a shipping amount without knowing where I might be sending it! I know the packaged weight and I can give that to a customer with links to usps, etc. Is there any way to allow for variable shipping? or a calculate feature or button for customers? Help, can't get past the shipping amount!

    4 years ago

  • SleepingporchStudio

    SleepingporchStudio says:

    Recently had an item lost in the mail, and I needed some good shhipping advice!

    4 years ago

  • Just4uJewelry

    Just4uJewelry says:

    Thank you, that was a great help.

    4 years ago

  • FeltedFriends

    FeltedFriends says:

    One question I have about the original article - I don't believe paypal cares one bit about a 'certificate of mailing' (ie proof that you shipped). You need to have proof of delivery, ie, delivery confirmation in order to prevail if a buyer files an "Item Not Received" claim. If you can't prove it was delivered paypal will refund the buyer and take the money out of your account. And I second the posts regarding knowing what you can ship where. You would think nobody would care about felted stuffed animals coming into their country; but Italy does not allow "toys not wholly made of wood"!

    4 years ago

  • HelloShoes

    HelloShoes says:

    That last comment really helped me . Thanks

    4 years ago

  • oui2reveille

    oui2reveille says:

    Thank you for all your info. Right brains need all the help they can get.

    4 years ago

  • TheIDconnection

    TheIDconnection says:

    Love this! Thanks for allt he great pointers - TheIDConenction

    4 years ago

  • PNWSherry

    PNWSherry says:

    This is my major problem. This is why I have not started my store.I wish there was some soft ware I could use. Shipping is very confusing for me.

    4 years ago

  • YuliyaArt

    YuliyaArt says:

    Great information and very useful tips, thank you!

    4 years ago

  • ReclaimedStyle

    ReclaimedStyle says:

    Can someone tell me what I should do if I'm shipping large items and a lot depends on not only weight and dimensions, but where the item is going. I don't know what dollar amount to place on my items.

    4 years ago

  • vimvigorvintage

    vimvigorvintage says:

    Just starting out, this article was very useful...thanks!

    4 years ago

  • TinkersHollow

    TinkersHollow says:

    I'm just starting out...like yesterday...and I'm totally lost on all this...it's seems a lot to take in at once!

    4 years ago

  • blue22

    blue22 says:

    A SUGGESTION TO ETSY: add continental destinations to the "shipping to" menu. Along with the individual country listings in the "shipping to" menu why not also include continent designations??? This would be especially helpful for those Etsy sellers OUTSIDE of the United States as postal rates & systems vary from country to country, but can generally be grouped/priced by region by their local postal system. Just a thought.

    4 years ago

  • LuannDanzlDesigns

    LuannDanzlDesigns says:

    I'm justing starting out and this article was quite helpful. I feel like I will understand the process better once I am up and running and actually shipped something.

    4 years ago

  • flowerchild417

    flowerchild417 says:

    I'm new, too, but can't tell you other newbies how thrilling it is to set up shipping accounts in USPS, FedEx, UPS and print your own label from your computer, then actually stick the thing on a box and send it. If you can, it's helpful and reassuring to do a test run: pick a friend, family member, etc. and ship them something inexpensive and not too big. Click the options in the shippers sites that provide you with tracking and shipment confirmation so you can practice that at the same time. Ask your recipient to email you when they get the package and maybe even get them to convo you with a testimonial you can use.

    4 years ago

  • kittensaurus

    kittensaurus says:

    I live in New Zealand - is it worth even trying to ship things that can't fit in a little padded envelope? I'm afraid our ridiculous shipping rates and shipping time would make it a pain for the customer.

    4 years ago

  • mikehazzard

    mikehazzard says:

    i am having a bad time trying to locate the way to make changes in my shop i want to put in free shipping for two weeks and cant find where to go to cdo it.MIKE

    4 years ago

  • brushesend

    brushesend says:

    Thank you for your post as I am new to ESTY and soaking up all the information I can.... Here's to Great Sales in 2010!!!! Marilyn in Texas

    4 years ago

  • royroadfishcompany

    royroadfishcompany says:

    Thx for the Info... I just got my first order from Canada. With this information, and the help from my Post Office, I am sure I can get it done.

    4 years ago

  • virginiawyoming

    virginiawyoming says:

    Finally, I located the info I needed. Right here. Thanks.

    4 years ago

  • foreverflowersbyamy

    foreverflowersbyamy says:

    This has given me exactly the info I need Thank you!

    4 years ago

  • auntjs

    auntjs says:

    I really appreciated this article and the links to different sellers who made comments.

    4 years ago

  • annslights

    annslights says:

    I sell large, sometimes heavy items, some fragile. Shipping cost has to have the insurance cost calculated in. I pack with care and that can cause the package to be larger and heavier which will bring the cost up even more, but the item needs to be protected from the abuse that it will sometimes get put through by the transit system of the chosen carrier service. A shipping calculator based on size and weight would be good to have in my store. I have to figure the cost to the furthest destination that I would have to ship. I state that buyers should email for an accurate shipping cost but some buyer's may want to purchase at that moment and not have to email, wait for me to respond, they have moved on and I have lost an opportunity to sell the item.

    4 years ago

  • MovieTimeClocks

    MovieTimeClocks says:

    I have had several inquires from Europe but our product is quite heavy at 3 to 5 lbs. and the cost of shipping is very expensive. Any one else have this problem and come up with a reasonable answer? Thanks.

    4 years ago

  • LolaRain

    LolaRain says:

    Thank you so much for all this information! This answers all the questions I had and the links were super helpful.

    4 years ago

  • ThreadandJam

    ThreadandJam says:

    This is awesome information! I just looked at Paypal shipping. What kind of paper do you print the labels on? How do I make them waterproof(laminated)? It would be so cool if someone would explain these little things!!

    4 years ago

  • ThreadandJam

    ThreadandJam says:

    Can someone tell me how to use Paypal shipping labels? What kind of paper do you print on to keep it waterproof/laminated? I'd really appreciate any help!!TY!

    4 years ago

  • woodlandwondersgifts

    woodlandwondersgifts says:

    Wow, thank you, so much information!

    4 years ago

  • officiallyunofficial

    officiallyunofficial says:

    thanks so much, just what i was wanting clarity on (customs stuff).

    4 years ago

  • earthnskystudio

    earthnskystudio says:

    Thank you! International shipping can be so confusing. Your article is wonderful!

    4 years ago

  • SilviaMaciasDesigns

    SilviaMaciasDesigns says:

    Thanks for putting all this information together. International shipping can be intimidating. Bookmarking!

    4 years ago

  • kandcsupplies

    kandcsupplies says:

    For international shipments from the US, Our post office now has new white forms with 3 carbon copies - 1 stays on the package with a tear off portion for the customer and 2 go to the post office. You can't track the package by going to USPS website, but check with your Post office if your international package gets lost - they may be able to pull some information for you. Also, if you are looking to cut costs on packaging, go to Ebay - you can buy mailers for fraction of their cost in Walmart, Office Depot, or Staples.

    4 years ago

  • lyoukhana

    lyoukhana says:

    I'm not sure where Magicjelly has her information from, but I have been in the fine jewellery industry for over 20 years and have a small jewellery business of my own. When working for a wholesale company that imported jewellery and precious stones from Italy and other countries we had no problems. Along with the fact that many companies in Australia import there finished or semi-finished metal items from overseas and semi-precious and precious stones as well. As a country we export gold and fine gemstones all over the world and importation is not restricted except for Ivory, Italian meditteranean coral and repltile skins amongst some other items. Check the details at the Australian Customs site before making a declaration that stops buyer and seller for trading.

    3 years ago

  • Berrygami

    Berrygami says:

    How do I send PDF (how to instructions)documents? Email?

    3 years ago

  • ELIZCREATIONS

    ELIZCREATIONS says:

    Thanks so much. I've been totally lost on this.

    3 years ago

  • PaintdropsKeepFallin

    PaintdropsKeepFallin says:

    My head is spinning from all that I need to work out now BUT that was really informative and simple to navigate. Thanks a lot! Claire.

    3 years ago

  • peppershaker

    peppershaker says:

    I just registered with the canada postal and united kingdom so I can go in an figure out my cost for shipping.

    3 years ago

  • BBC1489

    BBC1489 says:

    Great article, but I still have a problem that is keeping me from listing a lot of things I'd like to sell! How should I know what shipping price to put in my listing if I don't know where it's going? I've sent queries to Etsy and was only told to use the USPS shipping calculator...which is no help to me unless the item has already SOLD and I know where my buyer is located. Using flat rate boxes and envelopes aren't always the most economical options, so I'd love to know how I can use other vessels to ship items in and know for sure how much shipping to charge. Can anyone help me with this or am I totally missing something?

    3 years ago

  • valnsal

    valnsal says:

    Thank you so much for this info! We made our 1st etsy sale!

    3 years ago

  • simplychiclily

    simplychiclily says:

    These are great tips! Thanks!

    3 years ago

  • smalltownkreations

    smalltownkreations says:

    very informative but i have same ?as BBC1489. How to know what to charge for shipping.

    3 years ago

  • HauteInteriorsLLC

    HauteInteriorsLLC says:

    BBC1489 and smalltownkreations ~ I used the USPS shipping calculator. I create in South Carolina, so I picked the opposite coast for my domestic calculations. I chose California, and filled in a zip code. You can google zip codes. I also purchased a scale, so I know the exact weight of the item. Hope this info helps!

    3 years ago

  • TrissTreasureTrove

    TrissTreasureTrove says:

    I'm brand new to etsy and i also have the same delima how do i make a shipping price if i don't know where its going?

    3 years ago

  • Catapano

    Catapano says:

    All shipping will be billed to customer depending on location and type of shipment preference.. customer pays all shipping fees..Insurance available for a fee on request.. cost will be applied to Items sold with purchase

    3 years ago

  • VelvetVyxen

    VelvetVyxen says:

    Thank you so much for all this relavent shipping information. I'm sure I will refer to it repeatedly. Thanks, to everyone that contributed!

    3 years ago

  • Cayalu

    Cayalu says:

    A question for HauteInteriorsLLC, or anyone who knows the answer: What brand of scale did you buy, and what happens if your printed label amount differs from the Post Office's scale amount? Is the label then unusable, or do they just charge you the extra amount at the counter? Thanks.

    3 years ago

  • subversivesparkles

    subversivesparkles says:

    Just setting up my shop now...does anyone know if there is a way to block all international orders? Other than just mentioning it in your policies. I hope to allow that at some point but right now since I'm just getting started, I want to avoid the headache and worry - once I have the basics down, I figure I can add international shipping. Thoughts? Just put it in policies?

    3 years ago

  • Cayalu

    Cayalu says:

    I think when you set your Shipping Profiles (i.e., create a shipping profile), that is where you add all the countries and/or regions that you would ship to (if you are shipping to other countries/regions than the U.S.) Since I, too, am only shipping to the U.S., I didn't create anything in the Shipping Profiles section because I am only shipping to one country. So, each time I list an item for sale, when I get to the page that asks me to select a shipping profile (i.e., one that I would have already set-up if I chose to set one), I just skip that box, and go on to the next box which is the "Ship From" box and I select "United States"; then the next box which is "Ship To" and select "United States" and click on "Add". The next box which will appear will ask how much shipping you are charging to ship that specific item. I find it easier to do it this way. Maybe it will be the same thing if I had just selected only United States in the Shipping Profiles section, but I didn't trust that. You should also state in your Shop Policies that you do not ship internationally. You can see my shop as an example. Good luck. It took me a while to figure things out. I lost money on shipping on my very first sale. I'm still learning. You can convo me if you have any questions I may be able to help you with.

    3 years ago

  • kandcsupplies

    kandcsupplies says:

    Please check out this Squidoo article for tips to increasing your Etsy traffic. Also, at the bottom of the article, there's a link to a great place for buying mailers at fraction of the costs in Wal-Mart, Staples, Office Depot, etc. I buy all my mailers there! http://www.squidoo.com/top-10-tips-for-selling-handmade-on-etsy

    3 years ago

  • vintagestudio5720

    vintagestudio5720 says:

    Free Shipping First Order United States $5.00 United States $10.00 Other Countries

    3 years ago

  • vintagestudio5720

    vintagestudio5720 says:

    Free Shipping First Order, United States $5.00 United States $10.00 Other Countries Will Ship After Check Clears

    3 years ago

  • kimberly7099

    kimberly7099 says:

    I bought my shipping scale on ebay for 25.00 shipping included,it weighs items up to 75 lbs. I live in Missouri, I check rates for California, Canada and Australia and use those for my shipping prices. I note in my ads I refund excess shipping over $2.00. I have noticed when I check on-line for far away countries, the estimates are very high, if the buyer actually buys, it is usually always cheaper than what they were charged and I refund them, I bump my charge down a few dollars when making the ad knowing the on-line estimate is off. I don't pre-pack each item, I place item in open box of right size, weigh and measure it, then I add 1-4 pounds for packing depending on fragility. I wrap breakables well and double box them. You get better about guessing extra packaging weight the more you ship. I am usually with-in 1.00 of actual shipping, sometimes I make a dollar, sometimes I lose a dollar, it evens out. Etsy needs a shipping calculator, it would solve so many problems. I'm confident that they will have one eventually. I print my labels on-line, you get a discount, sometimes of a 1.00 or more and it makes for easier tracking. I am able to drop my packages off at Post office and not have to wait in line. If you ship Priority, the Post man will pick up your packages at home! My local drug store is a registered UPS shipper, they offer 11th package free deal, ship 10- 11th is free up to 12.50. Items will ship almost as cheap Priority as Parcel Post if they are 3 pounds or under. If Priority is 1.00/ less more, I go with that, the shipping time is 2-5 days Priority versus 5-14 days Parcel-makes for happier customer. International Shipping is as easy. I sell a lot to Canada and Australia. You lose business not offering International shipping. Insurance is almost a must, even for non-breakables, items have a mysterious way of getting "lost". The lost items have seemed to lessen in occurance since buying insurance..hmmm. If item is "lost", tampered with or damaged, I ALWAYS file a claim, hopefully, the problem areas can be pinpointed by the Post Office... plus a squeaky wheel gets the grease if you know what I mean :) I also make note in my refunds through paypal on lost, damaged, tampered items so there is documentation there to. This only happens about 3-4 times a year on 1000+ packages. I know for a fact that items get lost and I have read stories of Postal workers stealing items but I also know some buyers know how to work the system and if they have a lot of claims filed for "lost" items, they'll eventually get caught. I do want to say that this is a problem I have had on ebay and so far never on etsy. You can order FREE Priority boxes and International forms on-line, they are shipped to your door and it's so handy to have them available. We have a furniture store a few blocks from home that gets some of the best LARGE boxes and packing foam, bubble wrap, peanuts, etc. I check them once a week for free packing supplies. My husband sells car parts like long car grills, we get long boxes from the florists that those grills fit perfectly in. Egg cartons, washed styrofoam cups and meat trays make great filler material that don't add a lot of weight as long as you note in your shipping policy that you use recycled shipping materials and make sure they are clean. Those plastic bags on the newspaper, blow some air into them and tie the end and instance air pillows :) 6 pack soda and beer cartons are great for keeping glasses from clinking against each other. I only have around 2 items damaged in shipping per year out of over 1000+ packages between my husband and I. I do not offer free shipping as you are charged a commission on the sale amount and not shipping so I would rather sell an item for 10.00 with 10.00 shipping than to sell it for 20.00 with free shipping. I also wish etsy would allow you to apply a sale to your invoice as I offer 50% off when you buy 5 or more items but I pay commission on the full price and not the sale price. But since etsy's commissions are so incrediably reasonable, no complaints :)

    3 years ago

  • ikabags

    ikabags says:

    Thanks for the info ,now I am writing shipping details from France in my item description, easy way for buyer , becaus lots of people not reading or shop policier or profile ! I am shipping export box !

    3 years ago

  • llgcgiftsboutique

    llgcgiftsboutique says:

    this is really helpful, thank you so much! Now, I know where to find shipping info and can apply those rates to my costs. Great job Etsy team!

    3 years ago

  • llgcgiftsboutique

    llgcgiftsboutique says:

    Super info, thank you for helping!! Getting my shop in order doesn't seem so daunting when you offer this much help, it's really appreciated. Keep up the good work ladies!

    3 years ago

  • desiresbysofianina

    desiresbysofianina says:

    The article did answer a few questions that I had as regards to shipping I was nervouse that using flag rat boxes fo jewelry made the shipping to expensive. It's great that there are so many ways to receive info within the easy community, it's great!

    3 years ago

  • ChristmasStockings4u

    ChristmasStockings4u says:

    WOW! So very much to learn and consider. Thanks so much for all the info. Also good to know that I am not alone being nervous about getting started.

    3 years ago

  • CountryCraftsHobbies

    CountryCraftsHobbies says:

    I am very confident about gett ing started but the shipping truly scares me to death. I keep my costs low so I can't afford to mess up on shipping and bite my own hand!

    3 years ago

  • 1mamacyn2

    1mamacyn2 says:

    I really look forward to getting started! I'm sure everything will work out on the shipping once I've got all this information put to good use. Thank You so much!

    3 years ago

  • contact84

    contact84 says:

    Thanks for this information. I will progressively sort through and am looking froward to getting started!

    3 years ago

  • susie1255

    susie1255 says:

    I'm new to Etsy, maybe I missed it but how do I offer FREE shipping?

    3 years ago

  • JessicasShop

    JessicasShop says:

    how i will show shipping by Air mail on my account

    3 years ago

  • mellowtree

    mellowtree says:

    I am selling photographs and I'm wondering how I can offer different sizes of prints

    3 years ago

  • TheHookies

    TheHookies says:

    Very good and nice tips... but I need an help from Italian sellers!! I can't find a way to ship articles (1 or 2 kg maximum) in USA or in Europe in a convenient way. I've found ship around 30/40 euros... do you know other way to ship not so expensive? Thks

    3 years ago

  • Catapano

    Catapano says:

    I am confused about the shipping

    3 years ago

  • Catapano

    Catapano says:

    I am confused about the shipping

    3 years ago

  • rosieposieretro

    rosieposieretro says:

    Is it possible to have a "local" or "in-state" pick-up (or even "local delivery") listing? I have some large, somewhat bulky items that would require personal pick-up as an alternative to expensive shipping and would like to be able to list them.

    3 years ago

  • silverspiritxmas

    silverspiritxmas says:

    For those Aussie Etsy users check out the updated price list for Australia Post - http://auspost.com.au/media/documents/post-2010-web-3-6-10.pdf This is their most recent price list for shipping from Australia

    3 years ago

  • BlueRidge4Sisters

    BlueRidge4Sisters says:

    Thank you for the precious information. I hope to put it to good use!

    3 years ago

  • LauriesOriginals

    LauriesOriginals says:

    I agree with rosieposieretro! Most of my customers are local and it is more practical for me to deliver nearby. Please consider providing a "local delivery" listing in the drop-down selections on the shipping profiles.

    3 years ago

  • BrentsSaddlesandTack

    BrentsSaddlesandTack says:

    The shipping field needs to be changed to allow for shipping costs that vary. There is no way to figure shipping UNTIL YOU KNOW WHERE THE HECK IT IS GOING!!!!!

    3 years ago

  • januaryhart

    januaryhart says:

    Great info! Thanks so much for this!

    3 years ago

  • junah81

    junah81 says:

    You can price for in the states or out.

    3 years ago

  • TeaDelights

    TeaDelights says:

    You can receive 5 for price of 1 shipping wrapping cost!

    3 years ago

  • Wyldblu

    Wyldblu says:

    Perhaps it is just me, but I am more confused than ever! I have no idea how to come up with a shipping rate chart based on the millions of choices from USPS. I am getting very frustrated with this!

    3 years ago

  • artzygirl7

    artzygirl7 says:

    Very grateful for this advice. I am just getting started, so need to know all the details before I can jump in. The shipping for me seems to be the hardest to figure out. I went by the charts given by USPS, - shipping out a Dancing Santa last year. Per the chart, size & weight, it should have been $32.00 shipping, but when it came down to it. . . I was charged $64 for it. Double! I definitely lost on the shipping, since I had to post the shipping when selling. Is there a sure fire way to figure shipping, maybe I'm not getting??? Thanks

    3 years ago

  • ProudMilitarymom

    ProudMilitarymom says:

    since all my items are small i will be using uspostal service if it fits it ships flat rate not to exceed 7.00 per box, 99% of all my items will fit in one box.

    3 years ago

  • SeeArtEachDay

    SeeArtEachDay says:

    thank you so much!

    3 years ago

  • CJzBeadz

    CJzBeadz says:

    Why can't we just put "buyer pays actual shipping costs" somewhere on our site, and then calculate the shipping costs at the end of the sale? Or, if a buyer asks how much it will cost to ship to their area? All of this trying to figure out a rate before the sale is even made is very time consuming and makes me not want to sell very much! It's frustrating!

    3 years ago

  • juniperworknaturaly

    juniperworknaturaly says:

    I am new and just starting my etsy account. I make solid wood lamps, tables, etc. How do I calculate shipping costs on, for example, a floor lamp that weighs 40-50lbs. and each piece is different, some weigh more, some less?

    3 years ago

  • AlphaDogPhoto

    AlphaDogPhoto says:

    This info was very helpful. I really want to ship to other countries (currently only shipping to U.S. and Canada). I'm very worried about PayPal chargebacks, etc. I guess I should just try it out and stop allowing it if I have problems.

    3 years ago

  • straddleblanket

    straddleblanket says:

    I am having difficulty regarding Etsy's format. I need a category that says "see description" for the reason that large items are not being weighed and shipped by me. Instead, the buyer arranges for a carrier to pick up the item under blanketwrap service. Etsy's format requires me to put in at least $1 for shipping. This is misleading, as I do not include the shipping in my sales. I have been forced to put in $10,000 for shipping hoping a buyer who is interested contacts me and questions it, but this certainly is not appropriate. Any ideas out there? How do I get this problem to Etsy?

    3 years ago

  • siamcollection
  • DoItAllShawl

    DoItAllShawl says:

    I'm new to this website, however I know my shawls are absolutely beautiful. But they are buried. Will anyone ever see them? The three I have listed are called Arm Hole Wrap Shawls.

    3 years ago

  • TheMoos

    TheMoos says:

    Recently we've been shipping packages to California from Michigan and noticed that the shipping is quite higher in that instance than if you are shipping from My Town, Michigan to Across the state. Will there be a choice in the future to have different shipping charges for different states?

    3 years ago

  • VintageExpedition

    VintageExpedition says:

    Thank you for the information provided. Shipping seems to be a very dynamic part of my service as a shop owner.

    3 years ago

  • ElleDeeNOLA

    ElleDeeNOLA says:

    great tips - - thank you!

    3 years ago

  • kingyscollectables

    kingyscollectables says:

    this info is great but what if you dont want to ship internationally?

    3 years ago

  • warehouse19624

    warehouse19624 says:

    Will utilize flat rate postage when appropriate.

    3 years ago

  • GOINGGREENLANTERNS

    GOINGGREENLANTERNS says:

    Etsy please consider offering us regional shipping for the US.... there are those of us that cant use USPS Priority shipping due to larger size. We need the ability to put our rate in for each region. West Coast, Mid West etc. I have this on my website and didnt lose or over charge 1.00 this holiday season. In my etsy site I lost on all the packages out west.

    3 years ago

  • absarokabob

    absarokabob says:

    how do I select an option which means I want to ship only within The USA?

    3 years ago

  • Lazzlin

    Lazzlin says:

    YES how do I select an option which means shipping only in the US?

    3 years ago

  • NEWMAN1947

    NEWMAN1947 says:

    PICK UP ONLY

    3 years ago

  • LavenderGardenSoaps

    LavenderGardenSoaps says:

    Thank you for this info. Does Etsy allow two shipping options to run on a single add?

    3 years ago

  • LavenderGardenSoaps

    LavenderGardenSoaps says:

    Thank you for this info. Does Etsy allow two shipping options to run on a single add?

    3 years ago

  • carolspapernook

    carolspapernook says:

    you need to give us the option of deciding postage amount by zip-code. This current method creates many losses of money for shipping. And very frustrating.

    3 years ago

  • bigjer1

    bigjer1 says:

    U.S. shipping charges are for the lower 48 states, packages sent to Alaska & Hawaii probably will be slightly more.

    3 years ago

  • pennsandneedles

    pennsandneedles says:

    i uess with time i will figure it all out....................info was very helpful

    3 years ago

  • pennsandneedles

    pennsandneedles says:

    i still don,t understand the calculations, for foriegn countries,wyh can,t it be a flat fee.....

    3 years ago

  • CraftyCrist

    CraftyCrist says:

    Me too..... I can't figure out how to ship only to the US... Gurr..... ETSY has provided a lot of info to read but I have not seen anything on just shipping only to the US, did I miss it somewhere???

    3 years ago

  • AshleyHanna444

    AshleyHanna444 says:

    Can we not put no shipping prices at all and then put in our product description to convo us with postal codes, zip codes or countries so we can then figure out the shipping price to tell the person, then they can determine if they want the product?

    3 years ago

  • inspireyourlifestyle

    inspireyourlifestyle says:

    I was hoping for more information in regards to shipping larger items, such as furniture. I notice a number of sellers use FedEx, and the shipping rate is quoted. I wonder, do you have to take the item in to get a quote? Do they package it? How in the world do you weigh large pieces of furniture?

    3 years ago

  • Suasug

    Suasug says:

    It looks like am not the only one who is confused by how to charge for shipping! I am selling small pieces of furniture that clearly need UPS or FedEx and I also don't know how to go about calculating that! I'd like to suggest I will deliver if the buyer is within an hour away! Can I say that on my items?

    3 years ago

  • SHIRTSnSTONESnSTUFF

    SHIRTSnSTONESnSTUFF says:

    USPS charges approx $4.95 for their "Any size" shipping. But if the buyer wants UPS or Fed Ex I can deliver the package that way if the buyer wishes to pay the price.

    3 years ago

  • WillowMistyLane

    WillowMistyLane says:

    I am trying to get things set up. I can see I need the handbook. For now I will just say "free shipping" till I can get everything working and opened. Thank you for your help. Truly appreciated.

    3 years ago

  • krystlesmonkeys

    krystlesmonkeys says:

    I ship from Canada and when I go to try and find a shipping rate on their web site they require me to put the destination postal code or zip code to where it's going to. And the rate changes depending on which part of the country it's going to. So how do I decide on an appropriate flat shipping rate? There have been times where I did not charge enough for shipping.

    3 years ago

  • CREATIVECREATIONS4U1

    CREATIVECREATIONS4U1 says:

    Hello! This is my very first day. I hope you like and will share my product information! Best of luck to you all! Gloria

    3 years ago

  • GingerlilyMetals

    GingerlilyMetals says:

    There is a lot of great information offered in the article but I wish there was more info about shipping from the EU, especially from Spain, to other parts of the world. I'm new to Etsy and still trying to figure it all out!

    3 years ago

  • Solandia

    Solandia says:

    How about if I want to offer two ways of shipment - through Bulgarian post - which is the possibility here in my country and through DHL?

    3 years ago

  • happydayz1

    happydayz1 says:

    On Ebay you can post a shipping fee when you are listing your item without knowing where it is going. How does Etsy work? If I have different sized items that weigh differently, how do I do it here?

    3 years ago

  • bernabermek

    bernabermek says:

    thank you for the information

    3 years ago

  • BlossomHill

    BlossomHill says:

    Just found this very useful information. Thank you so much for sharing :) Shipping from Canada can be so confusing and the prices go up so frequently it's hard to keep up!! I know my shipping prices have always been quite low, but I would rather keep selling my items and put in the extra myself.

    3 years ago

  • julsofparadise

    julsofparadise says:

    Great article and I'm thinking about opening up to selling to at least a few foreign countries - maybe some that have the least complex postal paperwork? Or maybe there are no easy countries to sell to from the US?? I gained a lot of info from reading comments here, especially those most recent. Seems to me lots of sellers are facing the same dilemma as I am - my items are one of a kind, all weights, usually heavy and sizes vary, flat rate boxes don't work for me. I've tried estimating weights without having to box up every item I sell and basing my shipping costs on a zip code across the country but I'm afraid my shipping costs look too high and I'm scaring people off. Even tho I say I'll refund the difference it seems people don't read the entire ad. And when I do get a rare sale and I pack it up and take it in I have been losing on the postage. I can;t figure out a better way to do postage. Are there any guideslines for items of varying weights and size? THX

    3 years ago

  • Dglee

    Dglee says:

    Free Shipping to the Mainland USA for most of my Treasures ~ feel free to email me with any questions. See you on Etsy D'glee Originals

    3 years ago

  • Dglee

    Dglee says:

    Greetings my friends; When you buy one of my Treasures you will receive Free Shipping to the USA Mainland. Any other fees are the Buyers responsibility. D'glee

    3 years ago

  • What2ULike

    What2ULike says:

    Still not sure exactly what cost to charge for shipping since it depends on where in the U.S. it's being shipped to. I just spent $9.35 for shipping when I thought it was only going to be $5.20 so I lost money, not made money.....grrrrrrrrrrrrr....very confusing!!!!

    3 years ago

  • Twigs2Whirligigs

    Twigs2Whirligigs says:

    Thank you so much! Wasn't going to ship internationally but with all this helpful info I am so encouraged I am going to do it. Thank you again!

    3 years ago

  • McCoyKnits

    McCoyKnits says:

    I would like to have the option to put in more than one shipping choice. For example: 1. Priority mail or 2. First class mail with the different pricing and giving the customer the choice on checkout.

    3 years ago

  • justthegoods

    justthegoods says:

    Thanks for this helpful info. Now, if only we could get Canada Post to create more small business friendly shipping rates ;-)

    3 years ago

  • ClayLickCreekPottery

    ClayLickCreekPottery says:

    Thanks for the info...I'll need to bookmark this one!

    3 years ago

  • artofisaac

    artofisaac says:

    Thanks for organizing all this info in one spot.

    3 years ago

  • artofisaac

    artofisaac says:

    Thanks for organizing all this info in one spot.

    3 years ago

  • PabloGrabielWoodWork

    PabloGrabielWoodWork says:

    Wow, so much helpful information. Thanks to all for your input. I have not had any shipping problems to date, but with time as I gear up my Etsy shop I imagine shipping will become increasingly important. Once again, thank you all for your input.

    3 years ago

  • jenniejane

    jenniejane says:

    Yep, Etsy needs to incorporate a shipping calculator like eBay... Or maybe a way to set up shipping costs by US region. If I'm shipping from Maryland to Pennsylvania, it's not fair to force the buyer to pay the same shipping price as a resident from California would.

    3 years ago

  • MarlinaVera

    MarlinaVera says:

    Does anybody knows if fine art can be shipped to Switzerland?? Long time ago a painting that I have sold to Switzerland was returned to me because it was not allowed by customs..... any help.....thanks

    3 years ago

  • VermeerHouse

    VermeerHouse says:

    Great information. Looking forward to new doors opening around the world. Thank you!

    3 years ago

  • kanekl

    kanekl says:

    Thank you very helpful.

    3 years ago

  • Blue2tie

    Blue2tie says:

    Artisian 1st, Busy~ness later. Thank you for your helpful tips.

    3 years ago

  • linddesignno

    linddesignno says:

    This will help me seeting up and list products

    3 years ago

  • linddesignno

    linddesignno says:

    This will help me seeting up and list products

    3 years ago

  • inkedoccasions

    inkedoccasions says:

    tnx for such useful info! exited to be setting up my shop!!

    3 years ago

  • Knockoffsforkids

    Knockoffsforkids says:

    shipping 4.95

    3 years ago

  • stkavanaugh

    stkavanaugh says:

    Thanks for the help. It is appreciated.

    3 years ago

  • jdalex133765

    jdalex133765 says:

    Thanks for the info!

    2 years ago

  • annamazzini1968

    annamazzini1968 says:

    I'm looking for any artist who can help me regarding the shipment from Italy to the United States. thank you very

    2 years ago

  • amityfarmbatik

    amityfarmbatik says:

    Thank you for this imformation. I feel a little more confident now and also know I can look back here as a reference.

    2 years ago

  • blingthingsetc

    blingthingsetc says:

    I am also having a hard time figuring out of country shipping costs. I am guessing that is there is a 0.00 in that area maybe the magic fairy will appear and fill in the rate. This is a lot of flipping work!!!

    2 years ago

  • msgaby98

    msgaby98 says:

    Thank you this was helpful!!

    2 years ago

  • HUNTERSCROSSINGS

    HUNTERSCROSSINGS says:

    How do you save the country where your shipping from? Do I have to click on Unitied States everytime?

    2 years ago

  • BCAPPELLO1

    BCAPPELLO1 says:

    I can't figure out a predetermined out of country shipping costs either. Any suggestions?

    2 years ago

  • maryellensasenick

    maryellensasenick says:

    My shipping is free...

    2 years ago

  • vglaser

    vglaser says:

    Thanks this has great information.

    2 years ago

  • embroideredcat

    embroideredcat says:

    Great info!

    2 years ago

  • embroideredcat

    embroideredcat says:

    Great info!

    2 years ago

  • TheCovetingCrow

    TheCovetingCrow says:

    This info. helped out tremendously and answered every question I had. Wonderful!

    2 years ago

  • Monalisaart

    Monalisaart says:

    Thank you it was real informative!

    2 years ago

  • dododiy

    dododiy says:

    Thanks,So much useful information.

    2 years ago

  • MomMind

    MomMind says:

    Great article, thanks

    2 years ago

  • DribsNDrabs

    DribsNDrabs says:

    Thanks for the information. I made the mistake of shipping to a country outside the U.S. and buyers are claiming packages were lost. I did not purchase insurance and now I'm out a LOT of money. Will be reviewing all the links provided above (once U.S.P.S. website is back up) to determine how I will ship internationally in the future. This is the first time in 2 years and got hit too hard on this one that I will have to figure something out to protect myself in the future.

    2 years ago

  • FindingGems

    FindingGems says:

    Very good info. Thanks.

    2 years ago

  • StoneCreekTurnings

    StoneCreekTurnings says:

    I clicked on the links for USPS Mailing and Shipping Guidelines and the one for USPS shipping calculator. Is it just me or do they not work for anyone?

    2 years ago

  • bijouxfan

    bijouxfan says:

    Stone, they don't work for me too! :)

    2 years ago

  • NaturalandVintage

    NaturalandVintage says:

    the links didn't work for me either, but I'm sure the information is still somewhere on the USPS website. I am wondering what the difference in shipping price is for international vs domestic. I want to offer my items to an international audience, but don't want to wind up losing money on shipping. Any ideas on about how much more international shipping costs than domestic?

    2 years ago

  • TheVintageSeester

    TheVintageSeester says:

    wondering how to set the shipping when local pickup only?

    2 years ago

  • CatlinCoxDesigns

    CatlinCoxDesigns says:

    Lots of Information and details to remember! ......

    2 years ago

  • DanEnnisDesigns

    DanEnnisDesigns says:

    Still a dead link on "USPS Mailing and Shipping Guidelines".

    2 years ago

  • Hand2HeartSA

    Hand2HeartSA says:

    Thank you - this clarifies it!! Still finding my way...

    2 years ago

  • emahall

    emahall says:

    Hello All. I have a few shipping questions as well.... 1). For small-med size jewelry, is it worth it to use USPS Priority Shipping with free boxes? Or is there a cheaper option? I was researching on the USPS website calculator and found that an item that is about 3 ounces would cost $5.00 to mail from VA to NH. That seems a bit pricey to me. Am I missing something? 2). Is it better to mail First Class and use an at home scale, and buy my own smallboxes/padded envelopes? Thank you for any help on this.

    2 years ago

  • Jollymountainsoap

    Jollymountainsoap says:

    Please update your links, NONE of the USPS links go to a page.

    2 years ago

  • Amuru

    Amuru says:

    Thanks, that's very helpful!

    2 years ago

  • tyworld1

    tyworld1 says:

    Thanks.

    2 years ago

  • ArtOfMan

    ArtOfMan says:

    Brilliant source of information - and very clear for us new sellers. Many thanks for taking the time to write this!

    2 years ago

  • parrishrelics

    parrishrelics says:

    Wanted to add that usps Priority Mail Flat Rate Boxes can not be insured Internationally! I found out the hard way...just awful. This may be a new rule as the tracking used to be better as well. Now once it leaves the country, it seems to be out of their hands and not of their interest.

    2 years ago

  • Chocchipdesign

    Chocchipdesign says:

    Thanks a lot. ^.^

    2 years ago

  • MissPearls

    MissPearls says:

    Your USPS linked page no longer exists. The very first one listed above.

    2 years ago

  • MissPearls

    MissPearls says:

    Please allow me to clarify. Under General Shipping Information That is the link that is broken. When you click it you get page not found. Considering the size of the USPS site, is there any possibility you could fix the link you are referring to?

    2 years ago

  • grahamjo

    grahamjo says:

    This info was very helpful, Thankyou!

    2 years ago

  • anekanena

    anekanena says:

    Thanks for the info.

    2 years ago

  • louiesuniqueturnings

    louiesuniqueturnings says:

    Very good information. Thank you.

    2 years ago

  • MsMaude

    MsMaude says:

    Yes, it would be super helpful to have that link to USPS Mailing & Shipping Guidelines fixed. Thanks so much for all the great info!

    2 years ago

  • specialk12870

    specialk12870 says:

    Thanks for the information. I was still a little confused on the Canada rates. I'm sure I will figure things out. Thanks.

    2 years ago

  • NaughtyPigStudios

    NaughtyPigStudios says:

    The usps links are out of date. They take you to the usps website but not to the info specified.

    2 years ago

  • BlueMorphoDesigns

    BlueMorphoDesigns says:

    Your USPS links are 404'ing.

    2 years ago

  • robert2455

    robert2455 says:

    the USPS links in this article no longer work.

    2 years ago

  • juliatellier

    juliatellier says:

    No USPS info available, they must be out of date because I keep getting an error code 404...

    2 years ago

  • KiyomisArtStudio

    KiyomisArtStudio says:

    Whoo! Lots of info for me to take in, but many thanks to all who contributed!

    2 years ago

  • thegypsycave

    thegypsycave says:

    This is a lot of information to take in and process.

    2 years ago

  • mirianhickman

    mirianhickman says:

    Trying not to get overwhelmed. My main take-aways are Endicia.com for International shipping, save shipping profiles for repeating similar shipments and get dilivery confirmations.

    2 years ago

  • Zetro

    Zetro says:

    Informative article. But I still can't figure out how some sellers can ship similar items that I have for less cost via USPS.

    2 years ago

  • HeartofShasta

    HeartofShasta says:

    Need help. I am offering FREE shipping if you purchase 2 or more items. How do you do a coupon code for this? I'm not finding any way to do this.

    2 years ago

  • straddleblanket

    straddleblanket says:

    I presented this question a year ago and got no response. Can someone please tell me how to get this problem resolved regarding shipping? I am forced to put in a shipping charge in order to complete a listing. I do NOT ship heavy items. I need a category that says "see description" for the reason that large items are not being weighed and shipped by me. Instead, the buyer arranges for a carrier to pick up the item under blanketwrap service. Etsy's format requires me to put in at least $1 for shipping. This is misleading, as I do not include the shipping in my sales. I have been forced to put in $10,000 for shipping hoping a buyer who is interested contacts me and questions it, but this certainly is not appropriate. Any ideas out there? How do I get this problem to Etsy?

    2 years ago

  • CelenasBling

    CelenasBling says:

    I just started selling not too long ago and this is great information! :)

    2 years ago

  • olcoyote

    olcoyote says:

    Wow, so much info. Hard to imagine anyone in another country wanting my stuff. Glad the post is here in case. Thanks a million, RC

    2 years ago

  • thepurplehawk

    thepurplehawk says:

    I'm so glad you guys have these articles! They've been a huge help :D

    2 years ago

  • HappyJavelinaJewelry

    HappyJavelinaJewelry says:

    Nice informative article.

    2 years ago

  • travelwithpeteshop

    travelwithpeteshop says:

    Thank you. Big help :)

    2 years ago

  • carabensimon

    carabensimon says:

    I want to offer free delivery or pick up option within my city... how can i do this within the options available? I used Zimbabwe and made it a zero dollar rate and noted that customers in Toronto could select it when choosing shipping method but I have to believe there's a better way. thoughts?

    2 years ago

  • Yarndeavors

    Yarndeavors says:

    Thank you so much for this helpful article. When I tried to run a shopping cart on my own website, shipping was a nightmare. You've made it so easy to sell with Etsy. My only question is, if an order requires an adjustment to the shipping fees, how/where do I do that?

    2 years ago

  • beabeas

    beabeas says:

    Thanks for all info. Not too savvy with this online selling. Wish there was a way adjust a fee because of regions. Hoping to open shop soon see you there Tks

    2 years ago

  • plasticshock

    plasticshock says:

    Thanks, that's very helpful!

    2 years ago

  • madefromtheocean

    madefromtheocean says:

    Well I read all if this and I got my packaging down to a tee. Sent a thank you letter business cards and gave a free gift of my new item that is an expansion of my shop now im worried about tomorrow when I go to ship it will I denver labels confirmation form and if I added the right cost to ship but live and learn still to excited because its my first sale over the internet hope it goes well thanks for info. At the local market sold 16 baskets and packaged each one nicely abc they loved it

    2 years ago

  • foundandkept

    foundandkept says:

    Thanks for detailed, easy-to-digest info. I really needed just one place to research all of my options!

    2 years ago

  • Poemstones

    Poemstones says:

    Question, please help! Hopefully someone is familiar with this and could answer my question in a conversation directly to me. I would liket to allow free shipping on the 2nd item (I use only flat rate). My items are heavy, but several will fit in a box for no additional cost. How can I make this possible in my shipping section at the checkout? I think It is possible, I have seen others do it! Thank you to anyone in advance for helping me in my plight.

    2 years ago

  • wnt2bqt

    Carol Olech from wnt2bqt says:

    Great information, thank you

    2 years ago

  • theworld200

    theworld200 from theworld200 says:

    Thanks for the info!

    2 years ago

  • SucculentlyUrban

    Marialuisa Kaprielian from SucculentlyUrban says:

    I would like to allow free shipping, My item is small and light weight, the shipping of one could cover the cost of other four how do I handle this? My client says the shipping is coming up higher than what I indicated. The shipping for one piece is $5.00 but will cost the same if I do five.

    2 years ago

  • SucculentlyUrban

    Marialuisa Kaprielian from SucculentlyUrban says:

    My only question is, if an order requires an adjustment to the shipping fees, how/where do I do that?

    2 years ago

  • SucculentlyUrban

    Marialuisa Kaprielian from SucculentlyUrban says:

    I made shipping free if it shipping with another item will that help?

    2 years ago

  • SucculentlyUrban

    Marialuisa Kaprielian from SucculentlyUrban says:

    The item in question is the wired succulents. One customer wants to buy five and the shipping should only cost the $6.50 I indicated in my store. The shipping of one could cover the cost of other four how do I handle this?

    2 years ago

  • BlackCatDesign

    Ellen Auchter from BlackCatDesign says:

    some of this info is out of date - jewelry is not allowed to be shipped into the UK or Mexico AT ALL according to the customs info on usps.com (you must search for each country in Postal Explorer and read all of the prohibitions). this includes Britain, Wales, Scotland, Northern Ireland and some of the local islands. etsy should get the word out about this! I wish etsy would also add a way to exclude orders from these countries, such as set your jewelry shipping profile to exclude buyers in these countries and let them know it is illegal to ship jewelry into their country. I'm sure a lot of people don't know this! (please correct me if I'm wrong)

    2 years ago

  • thehappyplacetoshop1

    Liza Pasko from thehappyplacetoshop1 says:

    Excellent information.

    2 years ago

  • BowMoBBB

    Diane (Mo) Collins from BowMoBBB says:

    Shipping is very tricky. I have shipped a few things to Canada and it is very simple and not a problem at all. I am still a little hesitant about shipping international. Too many questions ... read too many problems that others have had. But I'll get there. Thanks for all the info.

    1 year ago

  • pinkpoppies1991

    Pink Poppies from pinkpoppies1991 says:

    Wonderful advice. I really needed this!!

    1 year ago

  • megans2514

    MeganMarie Smith from YellowLabCreations says:

    This was so helpful! I no longer feel as intimidated by international shipping! All the links to USPS helped so much. I am on my way to interntational shipping :)

    1 year ago

  • GraciousArt

    Pamela Neswald from GraciousArt says:

    It's 2012 and we're still out here, grateful as ever for this good, sound, basic advice. Thank you!

    1 year ago

  • MrWoody

    MrWoody from MrWoody says:

    My new goal for this year !

    1 year ago

  • cialasvegas

    Marcia Wiegand from ChooseMarciaKay says:

    The international form you show in the picture is no longer used. It is a plain white form for under 4 pounds and a larger form for items over 4 pounds...I have been told that size does matter and have had to sometimes use the larger form for larger packages even tho' they are under 4 pounds.

    1 year ago

  • BettyBellesKeepsakes

    Lisa Eaton from BettyBellesKeepsakes says:

    I cannot find a section that explains what to do if the package you sent didn't arrive? Thanks!

    1 year ago

  • Nisita

    Nisa Young from TotallySucculents says:

    Very helpful indeed.

    1 year ago

  • SunnyMeTurner367

    Shan from CandleCandy says:

    Packaging is the bestest part!

    1 year ago

  • terrymorehouse

    Terry Morehouse from MoreHouse13 says:

    when shipping a variety of items that weigh different and have different sizes, I am not sure how to give my customers a accurate price. It may be different for a NY buyer than a CA buyer. Is there a way to help your customer know the price listed may be lower for them other than the profile? A shipping calculator for customer would be helpful. I also have items I won't ship, how do I post that information accurately?

    1 year ago

  • JayBirdTraveler

    Jay from JayBirdTraveler says:

    Thanks for all the great shipping info.

    1 year ago

  • 4129MM

    Sher from FashionRedux says:

    Good info for the newBe.....Very exciting to meet and talk with people from places we never even knew existed! Very Cool...

    1 year ago

  • moonwolfstudios

    Mary English from MoonwolfStudios says:

    Appreciate all the great shipping information. Helps make sure we're on the right track!

    1 year ago

  • yvonnewalters1

    yvonne walters from milestonemementoes says:

    Topic is very informative,helped me to make better decisions.

    1 year ago

  • shahad1

    shahad Althuraya says:

    Hello, I love to buy from Etsy and I am from middle east. I loved some items from a seller and she can ship it to my country but she talled me that it will be untracked. Is it safe to buy the items from her or not? Is there a way to make it safe? I really would love to purchas more from etsy sellers they are great at what they do!! Thank you! Shahad

    1 year ago

  • greentrellis

    Joeymom from GreenTrellisHome says:

    Its a shame Etsy doesn't build in a shipping calculator. There can be a huge difference in shipping an item from Virginia to California, and shipping the same item from Virginia to Delaware. By being able to list with a calculator, you just put in your location and the weight/size, and the calculator figures the costs based on the buyer's location. Would make it easier for everybody to use Etsy.

    1 year ago

  • shahad1

    shahad Althuraya says:

    Hellooooooo, can any one help me with my question above pleas! I really need to know! Thank you

    1 year ago

  • LittleMissIngenue

    Nenuphar from LittleMissIngenue says:

    How do i get an accurate price for shipping my items? i know its by weight and packaging but it is also determined by where the buyer is so how can i give a price that isn't cheating the customer but also not costing me extra money?

    1 year ago

  • mousepotato66

    Susan Varner from TheGourdMouse66 says:

    As someone relatively new to online selling, I'm really pleasantly surprised with all the information on this topic and others that you guys at Etsy have published! What a refreshing change from eBay. I wish I'd come here first!

    1 year ago

  • teabeyond

    Jane London from TeaBeyond says:

    Oh boy! this kills another 30 days in my life, by just reading it;)) Well, kind of survival kit! Thanks for sharing!

    1 year ago

  • LolaRe

    Lola Foster from therestingswallow says:

    so so helpful! Thanks!!

    1 year ago

  • mykidsmemories

    gina schwan from MyKidsMemories says:

    Thank you so much!! this information was exactly what I needed and I need to re check and re do all my shipping. Very clearly written. Thanks for the "what I can and cant ship Internationally "that never crossed my mind.

    1 year ago

  • JackandtheBeanSoup

    Valerie Smith from JackandtheBeanSoup says:

    Is there a way to add more than one option for shipping to the same country? Say I want to offer Parcel Post, Priority, and UPS is there a way this can be done on Etsy?

    1 year ago

  • zenophobe

    Tina Giuntini from BeaEvie says:

    Helpful & useful information. Thank you.

    1 year ago

  • AllyFashion

    Tina Giuntini from AllyFashion says:

    I found that informative - it helped to fill in some blanks. Great work.

    1 year ago

  • carolemora

    Carole from AColourfield says:

    Thanksomuch for all this helpful information!

    1 year ago

  • trrchll

    Tara Francisco from TaraFrancisco says:

    So helpful! Thank you for helping me get started :)

    1 year ago

  • CluzAccessories

    Carmen from CluzAccessories says:

    Great Info. Thanks a million!

    1 year ago

  • rosefernandes

    Rose Fernandes from rosefernandes says:

    what is the best way to offer "upgrade" shipping such as 2 day express shipping... Do I make a 2 day express shipping listing and the customers purchase separately?

    1 year ago

  • xiaolele

    mihoutao xl from ChineseNational says:

    China to the United States, postage good expensive

    1 year ago

  • theresebritt

    Therese Britt from ThereseBrittsCards says:

    I want to ship to the United States only until I learn more about shipping overseas. How can I do this? I tried to update my shipping profile and I had to enter another country . I also wanted to find out about the profile name? What is the profile name for shipping?

    1 year ago

  • organicbed

    Organic Bed from organicbed says:

    is there FedEx integration for the website to have the actual shipping cost displayed for the buyer so there is no estimating

    1 year ago

  • dellarobbia

    Deborah Stokes from FireFlyCeramics says:

    Delivery Confirmation on larger ticket items definitely give you peace of mind!

    1 year ago

  • chelseamaydesigns

    Chelsea May from Pollypixels says:

    Thank you so much for your help, I only recently worked out my profits & realised I was actually paying for half the shipping cost out of pocket! I'm definitely having to re-think my process! Thanks for the info & for including Australia too, sometimes we get left out :p

    1 year ago

  • bjeptrp

    B Payne says:

    i wish etsy required its sellers to show method of shipment, origin of shipment and/or estimated delivery time before final purchase is concluded at checkout. I recently contacted a seller on a 11/24 order (not yet rec'd on 12/10) and rec'd an email from seller saying the item was shipping from Hong Kong and would take 15-20 business days in transit. I feel this type of information should be provided before checkout.

    1 year ago

  • Kudelchen

    Kudelchen from Knudel says:

    Dear Stellaloella, I am a native German speaker (speaking, understanding, and writing) and would be happy to translate for Etsy. I worked for German companies CEO's for many years - proof can be provided. If your company prefers unreliable automatic translations, I can help in proofreading and correcting all - sometimes major - automatic translation mistakes (I have a lot of experience regarding major translating mistakes in automatic translations). Please contact me if you are interested in translation service from US English to German. Best wishes and happy holidays!

    1 year ago

  • WineThiefVA

    Pandora Fifer from TheWineThief says:

    It would be wonderful it Etsy would incorporate a shipping calculator similar to the one on Ebay where sellers could plug in their zip code to calculate the cost of shipping which would then be added to the total cost.

    1 year ago

  • WineThiefVA

    Pandora Fifer from TheWineThief says:

    It would be wonderful it Etsy could incorporate a shipping calculator similar to that of Ebay where the purchaser could plug in their location to obtain a shipping cost which would then be added to the total price. It would take away all the "guess work" in calculating shipping costs.

    1 year ago

  • lovelyelika

    Elika B from lovelyelika says:

    thank u for posting this. it was very helpful :)

    1 year ago

  • 2groovy2rad

    Pamela Jean from 2groovy2rad says:

    I sell vintage and there is a great range in weight and size between items. How do I let my buyers know I am willing to ship internationally without calculating each individual item for all those countries?? I just can't physically do that. If I just do few select countries, then they rest might think I don't ship to them. I've stated in my policy and my home page that I will ship internationally, but a lot of buyers miss that. All I can think of doing is stating my willingness to ship internationally on each item's description, but buyers might miss it there, too. Sometimes they just don't read carefully. What do I do????

    1 year ago

  • 2groovy2rad

    Pamela Jean from 2groovy2rad says:

    This is an addition to my posting above-- It would be really helpful if Etsy could include a shipping category for international buyers that instructs buyers to email sellers for the cost of shipping to their country. Could Etsy please do that????? This would solve the whole problem.

    1 year ago

  • loganalexa

    Nicole Piazza from Burlesqutie says:

    I have one question: on some sellers pages they have a drop down box with different shipping options - such as 2-3 Day Mail, Express Mail, Overnight Mail with different prices for each. How did they do that?

    1 year ago

  • discreetslave

    Miss from discreetslave says:

    Looks like Canada post doesn't offer insurance for small package anymore. Can anybody confirm this?

    1 year ago

  • CopperGuppy

    Leann Schroder from CopperGuppy says:

    Thanks for this info. It takes the confusion out of the whole process.

    1 year ago

  • littlepackage

    Caroline from littlepackage says:

    Wow! Major USPS price hikes this week! Don't get gauged on shipping - make sure to adjust your Etsy shipping rates to reflect the new prices: http://pe.usps.com/text/dmm300/Notice123.htm#1118064 International USPS shipping prices have SKYROCKETED. It should be interesting to see what this does to US Etsy export sales.... Good luck everyone.

    1 year ago

  • shabbyetc

    mary from galvestonfinds says:

    i need help with shipping...as in i won't be shipping my items, they will be for pick up only....any suggestions? i've looked everywhere here, and can't seem to do that from placing my listing. thank you!

    1 year ago

  • PillowCoversbyL

    Leah from PillowCoversbyL says:

    Thank you for the info. I am going to take a test package (pillow cover in the poly mailer as if I am shipping it that day) in to the local US post office and ask questions about sending it. I think that will help me match it up with the info. :) L

    1 year ago

  • allwithlove

    Tiffany and Evelina Nappier from allwithlove says:

    I saw this question asked above but never answered. Does anyone know the answer? Thanks. On some sellers pages they have a drop down box with different shipping options - such as 2-3 Day Mail, Express Mail, Overnight Mail with different prices for each. How did they do that?

    1 year ago

  • katydidallkindsofart

    Kathy Woods from THEFEATHERMERCHANT says:

    ZIP -4 INFORMATION I'm a retired postal clerk here in the US. A tip some may not know is when you print your postal here on Etsy there is a place where you can check what address etsy has for you , if it doesn't include a zip 4 number at the end of the address such as (72662-0339) add it because it can save 1 day in delivery So if it normally arrive in 3 days using the zip 4 and be delivered in 2. That's good for you and your customers. The usps address listed can tell you what it is.

    354 days ago

  • katydidallkindsofart

    Kathy Woods from THEFEATHERMERCHANT says:

    Did you know that the USPS is adding a delivery confirmation free on all packages that are mailed? That right if you do not buy a delivery confirmation the post office is automatically adding one. Just ask for the number when you mail your package. This number can be tracked same as the one you buy. So before you purchase that DC ask if they ( postal clerk) will add a free one. The have rolls of them.

    354 days ago

  • jennyhansell

    Jenny Hansell from SpinsbyNight says:

    I just learned the hard way that shipping within Canada can be twice as much as shipping to the US. The shipping total was more than the cost of the item. I am now looking into new ways of packaging my wool that won't damage it

    310 days ago

  • embrace2012

    Christina from EmbraceFabricFrames says:

    Okay, so I'm very new at this and have never shipped internationally. I'm wanting to start shipping to Canada. So, I would need to fill out a customs form (will that cost extra? Or are those forms free?) I feel silly asking, but I've never done it before. Thanks guys!

    288 days ago

  • embrace2012
  • LPSNUG

    PIMNALIN Pimnalin from LPSNUG says:

    Thank u for posting this. it was very helpful ^__^

    265 days ago

  • retroinfusion

    Pamela Klarup from retroinfusion says:

    retroinfusion

    256 days ago

  • speciallybydebbiedo

    Debbie Soest from DesignsbyDebbieDo says:

    ok I have a question for anyone. I want to ship internationally but my quilts are light but fluffy. They won't fit in a small box. So, according to the usps calculator I just used it's $50 - $60 to ship vs the smaller box. Do I just cram my inventory into a smaller box? or really charge people that price? that's just crazy talk! Help!

    252 days ago

  • dlmint4f

    dlmint4f from MintersRibbonWorks says:

    This info is GREAT for somebody like me that is just getting started and not real sure how they need to ship, about rates, deadlines, etc. I was very happy to find the shipping profile info here to. Thank you for the great tips!

    232 days ago

  • ljsales1

    yoo li from Beautifuljewelrys says:

    Very good, worth learning. Thank you

    227 days ago

  • nldionne2013

    Nancy from nldvintage says:

    I have had my last two shipments smashed by USPS. I always insure but am more concerned about buyers not being satisfied. You can throw my packages across the room and they wouldn't be damaged but what do you do when they are crushed? There's not enough peanuts or bubble wrap to protect against that. I went to UPS with last sale, large pottery piece. Just waiting to see if its okay. I had them package and ship. Is very discouraging, any suggestions. Am about ready to close shop.

    222 days ago

  • rosebudsvintage

    rosebudsvintage from tatteredtornwornmore says:

    I have been on Ebay for years and now have opened my shop to International buyers, with much success. Ebay tells the seller that they ship the International item to a docking area & they take care of the Insurance and all the paperwork, I just send it out the usual way and they do the rest. This is why, now, we have decided to include the International community. I am very hesitant, on Etsy, to open my shop to International buyers, even though the sales will be better. Etsy does not mention anywhere, as Ebay does, that they will ship to a loading dock, unless I missed it, Insure the item, and take care of all the forms and additional shipping cost. I have not had any problems with this method. Since, I believe, Etsy & Ebay are one in the same, for all the sellers that are hesitant to open their shops to the International Community, couldn't Etsy provide the same wonderful service to their community. It would bring more business, make it easier, and provide a security that the buyer & seller both need? I know I am missing a vast majority of buyers, I would like to participate in this service, but I will still be very cautious. I have heard horror stories of the shipped items sitting for months and never arriving at the buyers. Please think about offering this service and I, for one, will be thrilled. Love Etsy and Thank you.

    217 days ago

  • adamclarkphotography

    Adam Clark from AdamClarkPhotography says:

    What would be the preferred method when your item variations span several sizes and weights? Example: If a customer of mine orders a small print from my shop then it is easy to send it rolled in a tube and relatively cheap to ship. However if someone orders the framed variant then this significantly increases the weight and dimensions. Could different variations be tied to specific shipping profiles?

    216 days ago

  • maxisaac20

    SAMEDI DE GARCIA from PicaraFashion says:

    Muchas gracias, thank you very much, importante saber que Etsy y sus miembros nos ayudamos para crear una gran familia. saludos.

    195 days ago

  • TemplesTreasuretrove

    Serene from TemplesTreasureTrove says:

    Flat rate priority mail automatically includes $50.00 of insurance. And I insure almost EVERY package!! My understanding is it's still my responsibility to make sure the purchased items arrive. With flat rate priority small box it costs $5.80 which includes the first $50.00 insurance AND gives you a free tracking #, when I've taken packages to the PO to ship in regular brown boxes because the item(s) wouldn't fit the flat rate size boxes priority mailing was still cheaper than USPS First Class. I sell a lot of small items/high values so this works great for me. Getting ready to work on some larger items and see how that goes. I may be ck'ing in with a local freight company to see how they compare, it'd be GREAT if I could drop a piece of furniture off and have THEM do the crating/boxing and delivery!!

    191 days ago

  • SouthernLadyLynn

    Southern Lady Little Lynn from StylinSilkFloral says:

    I'm still baffeled , i don't understand why you need a shipping & handeling price , when my store isn't even open yet , & no one has bought anything yet , & i don't know where it's going , i tried to take out the shipping amount , it wouldn't let me , some shops pay for their shipping others have the customers pay .am i supposed to take all my items to the post office & make up a city i want to ship it to , so confused i feel like giving up !!! Please can someone help me ???

    183 days ago

  • therustyhummingbird

    JoAnn Hartwell from rustyhummingbird says:

    Sounds great.....now all I have to do is SELL something! :)

    163 days ago

  • boyana11

    Boyana Husic from LightAndFelt says:

    Great advises but so many of them! I will definitely be ready for the next Christmas....

    134 days ago

  • fascinatingfunkeez

    Patricia Schafer from FascinatorFunkeezArt says:

    Thank you so much for all this information it was very helpful..... I'm new at this and there's a lot to know. I'm looking forward to my new adventure in life, but to tell the truth ,feeling a little overwhelmed :) thanx again.

    116 days ago

  • rusirius2910

    Wendy Ogilvie from Charmgardens says:

    Great article, lots of info! New sellers, my suggestion is to stick with the basics at first, and as you learn more about the shipping process and options, you can make changes to your shipping and policies. It's difficult, but well worth the time to study the rate charts to determine approximately how much your shipping charges will be. You will make mistakes, we all do at first, and inadvertently undercharge for some items and overcharge for others, but it does get easier. You could also look at shops that sell similar items to yours to get an idea of what other sellers are charging. I found that very helpful! One comment on your advice not to mark an item as a gift: on the Canada Customs forms, we often have no choice, if the item being sent does not fit any of the categories they list. You have to check mark something - and "Gift" is sometimes the only option available. Thanks!

    92 days ago

  • LavenderRoseDesigns

    LavenderRoseDesigns from LavenderRoseDesigns says:

    Wish we had a Buyer Pays Exact Shipping Option Then I wouldn't have to estimate cost

    83 days ago

  • myatticscharms

    myatticscharms says:

    I use Stamps.com on everything! I rarely have to go to the post office and I simply leave the packages at my mailbox and sh/she picks it up. I can do domestic or international! They even supply you with a free scale! I have been doing free shipping on all my items but considering charging shipping costs on some of my heavier items. Not sure how to go about doing that. Why does the link for USPS shipping rates above only quote "priority mail"? So I guess the best thing to do for me is to weigh the item before I price it, add on a buck or 2 for a box or whatever and then charge that. Sound good? Or does Etsy have something that I am missing? I sell vintage "one of a kinds", so shipping profiles are not necesary for me. Thanks

    55 days ago

  • rosebudsvintage

    rosebudsvintage from tatteredtornwornmore says:

    Hi, I've tried asking Etsy directly to no avail-will try here. I have been an Ebay seller for many years. When shipping International Ebay has docking addresses that your package will be shipped to. I weigh the item ship the way I decide, print the label with address given (docking address). Drop it at the Post Office and of it goes. I do not have to purchase Insurance do to the fact from Post Office to docking o.k. Once it arrives at the docking zone, Ebay takes it from there with the forms, Insurance, and the shipment. All for the price I charged (figured for U.S. since the docks are in the US. How is it that when I go to print the label on Etsy I HAVE TO FILL OUT THE INTERNATIONAL FORMS, I HAVE TO PURCHASE THE INSURANCE, AND I HAVE TO CHARGE MY CUSTOMERS A EXORBITANT SHIPPING CHARGE. I thought Ebay & Etsy were sister companies. I feel this is where Etsy needs to get with it with all the business they have coming in everyday. Sorry, but hope someone from Etsy Company sees this and can maybe answer and make it easier for Etsy sellers and buyers. P.S. Also, only on Etsy when I print my labels (been doing for years for Ebay with no problems) no matter what I do they only half print the bar code for Etsy sales Thanks, sorry so long

    17 days ago

  • rosebudsvintage

    rosebudsvintage from tatteredtornwornmore says:

    Also, note to above Insurance to International doesn't work and Ebay gives their customers a discount in shipping compare to if you went to the Post Office in person$ 52.00 for an item of clothing that's terrible. I should be able to throw it in a box print the label to docking and off it goes.

    17 days ago

  • zengo1122

    zengo zeng says:

    Thanks for sharing this useful info.. excess baggage shipping

    16 days ago

  • Google says:

    Google Every when in a while we pick blogs that we read. Listed below are the most current web-sites that we choose.

    4 days ago