You’ve seen those big sellers on Etsy who seem to be making sales left and right. You have to wonder how they’ve made it to where they are: can they actually be FOR REAL? What’s their recipe for success? And just how do they do it?
This week’s installment features Brian and Tina of the success that is GudonyaToo! This team of two resides in Bluffton, Indiana and has made over 2,600 sales with their bath and body line in just six months. They strive to be the best at what they do and offer the top quality in bath and body products in the market today. If you think this is a mighty feat already, think again, because this duo also run another shop called phoenixglass! Keep reading to find out just how they keep it all together:
How did you first hear about Etsy, and what made you decide to open a shop on the site?
We did an internet search, and by total happenstance, stumbled upon the site. We loved the low costs to get started, and the diversity of all of the sellers. Most importantly, we thought our products would fit in and sell.
What do you think your key to success for selling on Etsy has been?
Our key factors are quality, innovative products with reasonable prices. Other factors include great packaging and customer service to round out a pleasurable buying experience. Listing new products often with the best possible pictures help with the success too.
How do you promote your shop?
We let the products do the promoting. If someone really likes what they buy from you, they will buy more and tell their friends. They might even review or blog about your products.
How do you handle such a large volume of sales in your shop? What systems have you created to manage the orders?
Since all of our products are done in small batches, we make what we want to list, list them and roll. Make it, list it and ship it. We try to keep things simple. A good old fashioned cork board and lots of sticky notes help to keep the memory on track!
Are your orders mostly from repeat buyers or new buyers? What do you do to gain repeat buyers?
We hope that every buyer will BECOME a repeat buyer; this is where getting their orders quickly shipped, adding personal touches, and making sure that they are happy is key. I think is pretty much even on new versus repeat buyers.
How do you stay motivated? Does it come naturally?
We are natural “workaholics” especially doing something that we love to do, for ourselves. So motivation is natural. BUT sometimes stress can really put a strain on things and that is the time to walk away, refocus and get it done.
Do you "Etsy" full time or do you have another job too?
We both have other jobs for now, but hopefully that will change in the future!!!
What is your favorite current Etsy Feature?
We love the Forums, but do not have much time to participate. Open debate and all of the information shared is a great thing!
What features do you use most on Etsy?
Convos most definitely, it keeps the channels of communication open to the buyers and help out on the customer service end.
What goals do you have for your Etsy shop one year from now?
Have a bunch more new and cool items, and more options for buyers to make us a “one stop shop” for all their bath and body needs.
What piece of advice would you give to a new seller on Etsy who might be feeling discouraged? Do you have a quick tip or trick that you have learned over time you would be willing to share?
Keep your items fresh, list often, and be totally unique with your descriptions and products…STAND OUT!!! Keep focused, keep your goals in mind, and WORK SMART and HARD to get what you want. You will get out what you put into your Etsy experience. I have to thank all of the folks at Etsy for giving us this venue to work hard and grow!
Thanks Brian and Tina! Check out their favorites on Etsy in the Gallery below: