The Etsy Blog

How to Use Etsy: sagittariusgallery’s Ultimate Newbie Guide handmade and vintage goods

Note from the Etsy Blog:

We are VERY grateful and impressed by sagittariusgallery. She’s been sharing this material in the forums with new members of Etsy and for the greater good of the community.  It’s also helped out our Customer Support team immensely! Many of the resources below are from the community and thus developed in a conversational manner on the forums.  Some of these forum threads offer up opinions and suggestions for newbies.  This version is slightly edited by the admin. You can find the forum version of this Newbie Guide here.  Please direct thanks and further suggestions to sagittariusgallery there (we’ll disable comments on this blog post). Here we go…

Ultimate Newbie Guide 4


****Did you know that if you use Firefox you can search for keywords in this guide by pressing Ctrl+F and typing the keyword in at the bottom of the browser? You can have it highlight the word you’re searching for. Then press the enter key to see every instance of the keyword used in the guide :)****

Table of Contents
Just follow the instructions above and copy and paste one of the topics below into the “find” box and it will highlight the topic for easy access.

â–º5 Most important things â–ºFeedback

â–ºNewbie help â–ºConvos

â–ºSetting up shop â–ºSpell Check?

â–ºProfile Help â–ºForum Questions

â–ºPhoto Help â–ºHelpful Forum Threads for reference

â–ºSelling â–ºHearts

â–ºSelling tips and tricks â–ºTreasury

â–ºPromote your shop and Etsy! â–ºShowcases

â–ºPackaging your items for shipment â–ºTime Machine

â–ºGeneral Shipping

â–ºShipping Internationally â–ºWhat is….?

â–ºPaying Etsy Bill â–ºTroubleshooting

â–ºBuying â–ºTechnical

â–ºTrading â–ºOther

â–ºBelow are 5 of the most important things you will find in this guide!!! Please check them out before going anywhere else!!! You won’t regret it.

Etsy Wiki –

Etsy Do’s and Don’ts –

Etsy FAQ –

Admin in the bugs section – know that when you see a post made by RevolvingDork, it has to do with site bugs or issues that you should be aware of :) (NOTE: You can also check The Storque’s TechUpdates!)


â–ºNewbie help –

*Unofficial Etsy Mentors – Updated 9/2007 by tashamck

Unofficial Etsy Mentor List – free help for Newbies! –

Newbie tips compiled by CavanaghCraft – great for starting out –

Newbies. Here’s why you’re not selling yet (created by scarlettcat) –

The Newbie’s Guide To Etsy Chat (created by Duet) –

What does Etsy stand for? Read at your own risk –

Etsy sourcebook of suppliers compiled by SixthandElm

Best kept supply secrets compiled by EtsyLabs and contributed to by the community –


â–ºSetting up shop –

How to make a banner without a fancy program –

How do I upload a banner? (banner help) –

Why is my banner blurry?

I want to open 2 shops, can I put them both on the same credit card? – Yes :)


â–ºProfile Help –

Can I change my avatar? –


â–ºPhoto Help

How to improve your photos (from Etsy admin. HeyMichelle) –

Eliminating backgrounds through GIMP photo program –

Taking good close-up pics – and

Do you need Help with anything Photo-Digital related –


â–ºSelling –

Saving a listing to post later, a tutorial. (Created by littleputbooks) –

How long before I make a sale? –

How do I tell if I have been paid? –

How long do I wait for payment? –

Can someone do a partial paypal payment? –

How do I create an invoice (revised or regular) through paypal? – and

How do i add a different form of credit card payment besides paypal? –

How do I change the prices of my items for sale? –

Can I change the payment method for just one listing? –

How do I renew an item in my shop? –

How do I reserve something for someone in particular? –

“Illegal characters”? –

How do I indicate I am going on vacation? –

What is the secondary shipping cost? –

How do I find out how many people have viewed my shop? – This function no longer exists. Some have brought it up in the ideas section to bring it back – perhaps you’d like to add your name to it, Admin. considers all suggestions.

How do I cancel a sale? –

How do I add my items to sections in my shop? –

Should I email previous buyers with sales and specials? –

Custom orders – to make or not to make? –

Thoughts on accepting personal checks –

What is a Certified Cheque? –


â–ºSelling tips and tricks –

Tips for brand new sellers (brought to you by Analiese) –

Tips on HOW TO HIT 100 SALES! (brought to you by blissbyheather) –

Tips for sellers from a buyers perspective –

I’m doing everything I can and still, little to no sales – what to do? –

Thank your customers for their purchase! –

Advertising Ideas! Brought to you by cocoapod

More ways to advertise your shop –

Personal safety tips for online sellers from kateblack

Online Safety When you purchase a Domain Name –

Tips for selling your work wholesale (compiled by littleputbooks) –


â–ºPromote your shop and Etsy!

Promote on Facebook! –

Promote on Craftzooka (created by enchantedwhimsies) –

Promote on Indiepublic! –

Promote Etsy with banners! –


â–ºFeatured Seller –


â–ºPackaging your items for shipment –

Packaging tips –

How to package Bath and Body products –

How to package artwork – and


â–ºGeneral Shipping –

Suggestions for low cost packages/shipping –

Shipping rates chart for new USPS rates (as of 5/14/07) –

Post office tips –

Scales for shipping – what kind and where to get them –

Shipping with Paypal – label question –


â–ºShipping internationally –

*Setting up International Shipping in 5.3 steps (for US Sellers) –

Reasons to ship internationally –

How Do You Ship to Other Countries? –

International shipping preferences –

International shipping tips –

Have CUSTOMS / DOUANE / ZOLL questions? Read here! –


â–ºPaypal –

How much does paypal charge in fees? –

Paypal – e-checks –

Paypal customer service phone number – For general PayPal account inquiries, please call toll-free at:


â–ºPaying Etsy Bill –

How do I pay my fees on Etsy? –

Can I pay my Etsy bill with Paypal? –

â–ºBuying –

Ring sizer! Figure out your ring size –

Can you purchase from Etsy if you are not a member? No. But it is free and easy to sign up :)

What do I do if I accidently hit the “buy now” button? –

How long is too long to wait for an item to arrive? –

Item reeks of smoke – what to do? –

How do I leave feedback? –


â–ºTrading –

The Etsy trading list –

The trading list by category –


â–ºFeedback –

How do I leave feedback? –

When should I leave feedback? –

What is the “Kiss and Makeup” feature? –

Who initiates a “kiss & makeup”? –


â–ºConvos –

How do I report a spam convo? –

Can I promote my shop to others via convo’s? NO! –


â–ºSpell Check? –


â–ºForum questions –

On Forum rules and consequences – by Stellaloella (admin.) –

What is “bumping”? –

How do I add a link for an item in my shop in a post? –

Who locks a thread and why? –

“What to do before lockdown” thoughts from admin on out of control forum threads –

who do we direct our lock requests too? –

How do I flag a thread? –

Please put “I’m looking for” & “Show me your” in Promos and Critiques –

How do I find what topics I’ve posted in? – Go to main forums page, top right hand side just above chat rooms “View topics you’ve posted in”.


â–ºHelpful Forum Threads for reference –

Looking unprofessional and professional –

Feedback on a home color/photo printer –


â–ºHearts –

Is it ok to email people who heart you or one of your items? – No. It is considered spam –

All of my hearts are gone! Where did they go??? –

Why would someone heart me anonymously? –

Can you “unheart” an item or seller? –

Can I see if someone just hearts my item and not me? Yes – click an item and then click “see who hearts this item” in the lower right hand corner of the right column.


â–ºTreasury –

What is the Etsy Treasury? – and

How do I know if im featured in a treasury? –

For people who want a treasury (by sadielouwho)

“Secrets to grabbing a treasury” –

How do I add items to a treasury? –

What is the purpose of the alternate list in the treasury? –

How long does a treasury last? –

How can I get Treasury page into my blog? –

How can the number of treasuries reach above 150? –

Trying to add comment to treasury list and there is no enter button –

Why is it considered spam if I contact a seller I’ve featured in a treasury? –


â–ºShowcases –

How do I know the next date for showcase to be available? – check the Blog, they always update and let Etsians know a few days in advance when the next batch of showcase spots will be available for purchase.

â–ºTime Machine –

How does time machine work? –


â–ºWhat is….?

What is “Etsy mini”? – and is it flash or java? –

What is “PIF”? –

What is an ACEO? –

What are “T.O.U”? –

What is a locked thread? –

What is Etsykids? –

What is a street team? –


â–ºTroubleshooting –

**Remember to check the “bugs” forum and the Blog’s TechUpdates for updates on site issues by admin. such as RevolvingDork

Picture will not load –

Why do the photos look different here than on Photoshop? –

Not receiving email notifications? –


â–ºTechnical –

How do I update my flash player? – – there is a download with instructions there.

How do I take a screen shot? –

Firefox or Safari? (Regarding browsers – Jared from admin. chimes in) –


â–ºOther –

How do I know if my convo abilities have been muted? –

What happens after you report a transaction? –

Business cards? –

Why do items that were just posted have so many hits already??? –

How do I get my items on the top of the front page? –

Currency converter calculator! –

How do I close a shop? –


NOTE: Impressive, no?  Share your thoughts here.